Notifications: Communication
The following notifications alert you about communication, such as an update comment, happening on a work item you are involved with. For information about configuring which notifications you receive, see Modify your own email notifications.
NOTESee also Event notifications.
| Notification |
Fields included *Daily digest fields only | Default status |
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Someone includes me on a directed update A directed update is when a user specifically includes another user in an update, as described in Tag others on updates. In this case, the user who is included in the directed update receives an email notification about the update. The email notification is sent only if the user has access rights to the object. The subject of the instant notification email is: <Name of the user who included you in the update> wanted you to know The subject of the daily digest notification is: Digest of Communication <Date of daily digest> | Object Name where the update was made Parent Object Name Object Reference Number Names of all users and teams included in the directed update Date and Time when the update was made Text of directed update Comment button *Total number of comments received *Number of comments received for each object *See All Notifications button *Date of the daily digest |
Instant and Daily |
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Someone replies to my request After a user submits a work request and another user replies to that work request, the user who submitted the request receives an email notification. An email notification is not sent if:
The subject of the instant notification email is: Comment on <Request Name> on <Project Name> (ref# <Request Reference Number>) The subject of the daily digest notification is: Digest of Communication <Date of daily digest> | Request Name Project name Reference Number Name of the user who replied to your Request Date and Time when the comment was made Text of comment made on your Request *Total number of comments received *Number of comments received for each request *See All Notifications button *Date of the daily digest | Daily |
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A comment is posted on my request The primary contact for an issue receives an email notification when a comment is posted on a Help Desk request, unless the user who posted the comment is also the primary contact for the issue. Any users who are directly included in the comment also receive an email notification. A notification is sent only if the project status is Current. The subject of the instant notification email is: Comment on <Request Name> on <Project Name> (ref# <Request Reference Number>) The subject of the daily digest notification is: Digest of Communication <Date of daily digest> | Request Name Project name Reference Number Name of the user who replied to your Request Date and Time when the comment was made Text of comment made on your Request *Total number of comments received *Number of comments received for each request *Project Name *See All Notifications button *Date of the daily digest |
Instant and Daily |
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A comment is added on my document The owner of a document in Adobe Workfront receives an email notification when a comment is posted on the document, unless the user who posted the comment is also the document owner. Any users who are directly included in the comment also receive an email notification. A notification is sent only if the project status is Current. The subject of the instant notification email is: Comment on <Request Name> on <Project Name> (ref# <Request Reference Number>) The subject of the daily digest notification is: Digest of Communication <Date of daily digest> | Document Name Project, Task, or Issue Name Reference Number Name of the user who replied to your Request Date and Time when the comment was made Text of comment made on the document |
Instant and Daily |
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Someone comments on a thread I'm in Participants in the thread and users who are included in a direct message receive an email notification when a user makes a comment in the thread. Users must have View access to receive a notification. The following users do not receive a notification:
The subject of the instant notification email is: RE: Comment on <Object Name><Object Type> on <Project Name>(ref# <Object Reference Number>) The subject of the daily digest notification is:Digest of Communication <Date of daily digest> | Object Name Parent Object Name Name of the user who commented on the thread Text of comment made on the thread Date and Time when the comment was made *Total number of comments received *Number of comments received for each object *Project Name *See All Notifications button *Date of daily digest | Daily |
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Someone comments on one of my work items The assignee of the work item receives an email notification any time a user adds an update to a work item, unless the user who adds the update is also the assignee. When a comment is posted on a request, email the issue primary contact. The primary contact for an issue receives an email notification when a comment is posted on a request, unless the user who posted the comment is also the primary contact for the issue. Any users who are directly included in the comment also receive an email notification. The subject of the instant notification email is: Comment on <Work Item Name> on <Project Name (ref# <Work Item Reference Number>) The subject of the daily digest notification is: Digest of Communication <Date of daily digest> | Work Item Name Project Name Work Item Reference Number Name of the user who commented on the Work Item Text of the comment made on the Work Item Date and Time when the comment was made *Total number of comments received *Number of comments received for each object *Project Name *See All Notifications button *Date of daily digest | Daily |
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Someone includes my team on a directed update A directed update is when a user specifically includes another user in an update, as described in Tag others on updates. In this case, any member of the team included in the directed update receives an email notification about the update. The email notification is sent only to users who have access rights to the object. If the user sending the directed update is a member of the team being included, the user sending the update does not receive an email notification. The subject of the instant notification email is: Comment on <Object name> on <Parent Object Name> (ref# <Object Reference Number>) The subject of the daily digest notification is: Digest of Communication <Date of daily digest> | Object Name Parent Object Name Object Reference Number Name of the user who made the directed update Name of all the teams and users included in the directed update Date and Time when the directed update was made Text of the directed update Comment button *Total number of comments received *Number of comments received for each object *Project Name *See All Notifications button *Date of daily digest | Daily |
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When comment is added on user You can make a comment on a user in the Updates tab of the user object. You can also make a comment on a user when you are editing the settings of the user. The user against which the comment is made gets an email to notify them of this comment. You must have permissions to at least View the user in order to enter an update on the Updates tab of the user. You must have Edit permissions on the user in order to edit the settings of the user. For more information about making comments on users in the Updates tab, see Update work. For more information about entering a comment on a user when you edit the settings of the user, see Configure My Settings. The subject of the instant notification email is: <User Name> wanted you to know The subject of the daily digest notification is: Digest of Communication <Date of daily digest> | Your User Name Name of the user who added the comment Text of the comment Date and Time the comment was made *Total number of comments received *Number of comments received for each object *See All Notifications button *Date of daily digest |
Instant and Daily |
Workfront
