Manage Adobe Workfront Planning email notifications

Last update: Fri Dec 12 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

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The information in this article refers to Adobe Workfront Planning, an additional capability from Adobe Workfront.

For a list of requirements to access Workfront Planning, see Adobe Workfront Planning access overview.

For general information about Workfront Planning, see Get started with Adobe Workfront Planning.

You can receive email notifications from Workfront Planning when the following scenarios exist:

Someone tags you or your teams in a record comment

For information about tagging others in a record comment, see Manage record comments.
Someone asks for your permission to access a view, a workspace, or record type
Someone confirms your access has been granted for a view, workspace, or record type
You submit a Workfront Planning request. For information, see Create and manage a request form in Adobe Workfront Planning
Someone approves or rejects a Workfront Planning request that you submitted. For information, see Approve a request in Adobe Workfront Planning
The status changes to a Workfront Planning request that you submitted.

Access requirements

Expand to view the access requirements for the functionality in this article.

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Adobe Workfront package	Any Workfront and any Planning package Any Workflow and any Planning package For more information about what is included in each Workfront Planning package, contact your Workfront account representative.
Adobe Workfront license	Light or higher
Object permissions	View or higher permissions to a workspace System Administrators have permissions to all workspaces, including the ones they did not create
Layout template	Users with a Light or Contributor license must be assigned a layout template that includes Planning. Standard users and System Administrators have the Planning areas enabled by default.

For more information about Workfront access requirements, see Access requirements in Workfront documentation.

(Conditional and optional) After someone tags you or your team in a comment on a record, go to the email notification that informs you of the tag and of the comment. The sender of the email is Adobe Experience Cloud.
(Optional) Click the message in the Workfront box inside the email.

The record details page opens in Workfront. You can make updates to the record, or reply to the comment.
(Conditional) If available, click View all notifications.
The Notifications page opens in Adobe Experience Cloud. All notifications from all Adobe Experience Cloud applications display.

(Conditional and optional) After someone requests or grants you permissions to access a Planning object type, go to the email that informs you of the permission request. The sender of the email is Adobe Experience Cloud.
(Optional) Click the message in the Workfront box inside the email.

The object you asked permissions for opens in Workfront.
(Conditional) If available, click View all notifications.
The Notifications page opens in Adobe Experience Cloud. All notifications from all Adobe Experience Cloud applications display.

For information about requesting, granting, or denying permissions, see Request permissions to a view or a workspace.

For information about managing your Workfront Planning notifications, see Manage Adobe Workfront Planning notification preferences.

(Optional) Go to the email that Workfront sends you
after you submit a request, or after a request you submitted has been approved or rejected. The sender of the email is Adobe Workfornt.
(Optional) Click Open request. This opens the request in Workfront Planning.
Click the Notifications icon in the upper-right corner of the screen to access the Notifications page.

For information about managing your Workfront Planning notifications, see Manage Adobe Workfront Planning notification preferences.

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