Manage Adobe Workfront Planning email notifications

Last update: Wed Sep 04 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

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IMPORTANT

The information in this article refers to Adobe Workfront Planning, an additional capability from Adobe Workfront.

You must have the following to access Workfront Planning:

A new Workfront plan and license. Workfront Planning is not available for legacy Workfront plans or licenses.
An additional license for Workfront Planning.
Your organization’s instance of Workfront must be onboarded to the Adobe Unified Experience.

For a complete list of requirements to access Workfront Planning, see Access overview.

For more information about Workfront Planning, see Adobe Workfront Planning overview.

You can receive email notifications from Workfront Planning when the following scenarios exist:

Someone tags you in a record comment

For information about tagging others in a record comment, see Manage record comments.
Someone asks for your permission to access a view or a workspace
Someone confirms your access has been granted for a view or a workspace

Access requirements

Expand to view access requirements for Workfront Planning.

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Products	Adobe Workfront Adobe Workfront Planning
Adobe Workfront plan*	Any of the following Workfront plans: Select Prime Ultimate Workfront Planning is not available for legacy Workfront plans
Adobe Workfront Planning plan*	Any For more information about what is included in each Workfront Planning plan, contact your Workfront account manager.
Adobe Workfront platform	Your organization's instance of Workfront must be onboarded to the Adobe Unified Experience. The users in your organization receive notifications from Workfront Planning only when your organization is onboarded to the Adobe Unified Experience. For more information, see Adobe Unified Experience for Workfront.
Adobe Workfront license*	Standard, Light, or Contributor Workfront Planning is not available for legacy Workfront licenses
Access level configuration	There are no access level controls for Adobe Workfront Planning
Object permissions	View or higher permissions to a workspace System Administrators have permissions to all workspaces, including the ones they did not create
Layout template	All users, including Workfront administrators, must be assigned a layout template that includes the Planning area in the Main Menu.

*For more information about Workfront access requirements, see Access requirements in Workfront documentation.

(Conditional) After someone tags you in a comment on a record, go to the email notification that informs you of the tag and of the comment. The sender of the email is Adobe Experience Cloud.
Click the message in the Workfront box.

The record details page opens in Workfront. You can make updates to the record, or reply to the comment.
(Conditional) If available, click View all notifications.
The Notifications page opens in Adobe Experience Cloud. All notifications from all Adobe Experience Cloud applications display.

You receive email notifications when someone requests or grants you permissions to a view or a workspace.

For information about requesting, granting, or denying permissions to a view or a workspace, see Request permissions to a view or a workspace.

For information about managing your Workfront Planning notifications, see Manage Adobe Workfront Planning notification preferences.

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