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Deactivate or reactivate a custom form

Last update: Thu Aug 15 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

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  • Admin

You can reactivate or deactivate a custom form. We recommend deactivating custom forms rather than deleting forms you no longer use to retain historical data.

NOTE
If a custom form is deactivated but is still part of a queue topic or request queue definition, it will be attached to new requests. If you do not want the form to be on the requests, you must manually remove it from the request queue.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following to perform the steps in this article:

table 0-row-2 1-row-2 2-row-2 layout-auto html-authored no-header
Adobe Workfront plan Any
Adobe Workfront license

New: Standard

or

Current: Plan
Access level configurations Administrative access to custom forms

For more detail about the information in this table, see Access requirements in Workfront documentation.

Deactivate a custom form

You can deactivate custom forms you no longer use without losing their associated historical data. Users can’t add an inactive custom form to objects, but they can still view and add data to its fields on objects where it was already attached.

Fields on an inactive custom form are also still available to inline-edit in a View. If a user adds a field from an inactive custom form during an inline edit, the form attaches to the object automatically, even though the custom form is deactivated.

To deactivate a custom form:

  1. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Setup Setup icon .

  2. In the left panel, choose Custom Forms.

  3. In the Forms area, select the custom form you want to deactivate.

  4. In the Is Active column, choose False and click out of the column. The form is no longer active.

Reactivate a custom form

If you reactivate a custom form, it retains the settings it had before and users can interact with it as if it was never deactivated.

  1. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Setup Setup icon .

  2. In the left panel, choose Custom Forms.

  3. In the Forms area, select the custom form you want to reactivate.

  4. In the Is Active column, choose True and click out of the column. The form is now active.

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