Platform-based administration differences (Adobe Workfront/Adobe Business Platform)

Last update: January 22, 2025

Topics:
System Setup and Administration

CREATED FOR:

Admin

As an Adobe Workfront administrator, your administration responsibilities and procedures may differ based on whether your organization has been onboarded to the Adobe Business Platform. This article lists the procedures that are handled differently, and links to instructions for both Workfront and the Adobe Admin Console.

If your organization has been onboarded to the Adobe Business Platform, your users use the Adobe Business Platform to access Adobe Workfront. This means that:

System administrators are created through the Adobe Admin Console
Renewing an SAML certificate is handled through the Adobe Admin Console.
Single Sign-On (SSO) is handled through the Adobe Business Platform instead of through Workfront

Create Workfront system administrators in the Adobe Admin Console

NOTE

We recommend adding non-system administrator users directly in Workfront. It is possible to add users in the Adobe Admin Console, but adding them in Workfront allows you to set their access level while creating them, which can save you time.

For instruction on creating Workfront system administrators, see Manage users in the Adobe Admin Console.

Renew the SAML certificate

For instructions on renewing the SAML certificate on the Adobe Admin Console, see the section “The digital signature in the SAML response did not validate…” in Troubleshooting Federated ID

SSO (Single Sign-On)

Because the Adobe Business Platform controls Single Sign-On (SSO) for users, the following actions and functionality are handled automatically through the Adobe Business Platform. If your organization has not yet been onboarded to the Adobe Business Platform, you must perform these actions in Workfront.

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