View the submission path for issues

  1. Go to a list of issues.

  2. From the View drop-down menu, select New View.

  3. In the Column Preview area, click Add Column.

  4. Click the header of the new column, then click Switch to Text Mode > Edit Text Mode.

  5. Remove the text you find in the Edit Text Mode box, and replace it with the following code:

    displayname= Issue Path
    linkedname=direct
    namekey=displayQueueBreadcrumb
    valuefield=displayQueueBreadcrumb
    valueformat=HTML
    
  6. Click Done > Save View.

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