Add an approval to a request form in Adobe Workfront Planning

Last update: January 15, 2025

CREATED FOR:

  • User
  • Admin
IMPORTANT
The information in this article refers to Adobe Workfront Planning, an additional capability from Adobe Workfront.
You must have the following to access Workfront Planning:
  • A new Workfront package and license. Workfront Planning is not available for legacy Workfront packages or licenses.
  • A Workfront Planning package.
  • Your organization’s instance of Workfront must be onboarded to the Adobe Unified Experience.
For a complete list of requirements to access Workfront Planning, see Access overview.
For more information about Workfront Planning, see Adobe Workfront Planning overview.

You can add an approval process to an Adobe Workfront Planning request form, to initiate an approval for every submitted request, before it creates a record.

This article describes how a workspace manager can add an approval to a request form associated with a record type.

For information about creating a request form in Workfront Planning, see Create and manage a request form in Adobe Workfront Planning.

For information about submitting a request to a record type to create a record, see Submit Adobe Workfront Planning requests to create records.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to perform the steps in this article:

Products

  • Adobe Workfront

  • Adobe Workfront Planning

Adobe Workfront plan*

Any of the following Workfront plans:

  • Select
  • Prime
  • Ultimate

Workfront Planning is not available for legacy Workfront plans

Adobe Workfront Planning package*

Any

For more information about what is included in each Workfront Planning plan, contact your Workfront account manager.

Adobe Workfront platform

Your organization's instance of Workfront must be onboarded to the Adobe Unified Experience to be able to access all the capabilities of Workfront Planning.

For more information, see Adobe Unified Experience for Workfront.

Adobe Workfront license*

Standard

Workfront Planning is not available for legacy Workfront licenses

Access level configurationThere are no access level controls for Adobe Workfront Planning
Object permissions

  • Manage permissions to a workspace

  • System Administrators can manage workspaces they did not create.

For information about sharing permissions for Workfront Planning objects, see Overview of sharing permissions in Adobe Workfront Planning

Layout templateAll users, including Workfront administrators, must be assigned a layout template that includes the Planning area in the Main Menu.

*For more information about Workfront access requirements, see Access requirements in Workfront documentation.

Considerations about adding approvals to a request form

  • You can add one or multiple approvers to a request form. You can add only users as approvers.
  • When you add multiple approvers to a request form, all approvers must accept the request before a record is created in Workfront Planning.
  • If all approvers approve the request, a record is created for the record type associated with the request form.
  • If at least one approver rejects the request, and all others approve it, a request is created for the Requests area in Workfront, but no record is created for the record type associated with the request form.
  • Adding approvals to a request form is optional. Workfront Planning immediately creates a record when a request is submitted, if the request form is not associated with an approval.

Add an approval to a request form

  1. Start creating a request form for a record type, as described in Create and manage a request form in Adobe Workfront Planning.

  2. Click Configuration.

    The Configuration area displays.

  3. In the Approvers field, click the drop-down icon and select one or several names in the list

    Or

    Start typing the name of an approver, then select it when it displays in the list.

    NOTE

    • You can add one or several approvers to a request form.

    • If you add more than one approver, all approvers must approve the request before Workfront Planning creates a record.

    • If at least one approver rejects the request, the request is rejected and the record is not created. The request remains in the Planning tab of the Submitted section in the Requests area of Workfront.

    • All approvers must make a decision before a request is either approved or rejected.

  4. (Optional) Click Publish if you have never shared the request form before

    Or

    Click Share to share the form, then Copy link.

  5. (Optional) After a user uses the link you share and submits a request, Workfront Planning sends an approval in-app notification and an email to the approvers.

    NOTE
    Your organization’s instance of Workfront must be onboarded to the Adobe Unified Experience for users to be able to receive email and in-app notifications.

    For information about approving requests, see Approve a request.

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