Hierarchy of schedules

If a task is assigned to a user who is associated with a schedule, and resides on a project which is associated with a second schedule, you have at least 2 schedules that could potentially be applied to your timeline calculations.

IMPORTANT
Workfront uses the schedule of a user only when the Calculate Resource Availability Using setting is set to The User’s Schedule in the Resource Management area of Setup. For information about how the Calculate Resource Availability Using setting affects which schedule is used for Resource Management, see Configure Resource Management preferences.

The order in which the schedules are used by the system when more than one exists is:

  • When one user is assigned to a task, Workfront uses either one of the following schedules, as defined in the Project Preferences area of Setup:

    • The schedule of the user who is assigned to the task

    • The schedule associated with the project.

      For more information about personal time, see Configure personal time off.

  • When multiple users are assigned to a task, and the users have different schedules during the time frame of the task, Workfront uses either one of the following schedules, as defined in the Project Preferences area of Setup:

    • The schedule of the user who is designated as the Primary Assignee

    • The schedule associated with the project.

      For more information about project preferences, see Configure system-wide project preferences.

  • If the user assigned to the task has no schedule, or the task is assigned only to a job role, a team, or is unassigned, Workfront uses the project schedule for the timeline calculations.

  • If the user assigned to the task has no schedule, or the task is assigned only to a job role, a team, or is unassigned, and the project has no schedule, then Workfront uses the schedule in the system designated as the Default Schedule for timeline calculations.

    Default schedule

Collaboration in Workfront across time zones

For information about using schedules to help users collaborate in Workfront across time zones, see Working across time zones.

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