Modify user assignments for multiple issues in a list

Go to the issue list that contains the issues whose assignments you want to modify.

(Optional) Create a filter to display only issues assigned to the assignee that you want to modify.

For example, you can create a filter to display only issues with a specific role as the assignee. Then, you can replace the role with a specific user. Do the following:

1. Click the Filter  drop-down list, then click New Filter.

   The New Filter dialog box displays.

2. Click Add a Filter Rule.

3. To filter for a specific role, expand Assignment Roles,  then click ID.

   Or

   To filter for a specific user, expand Assignment Users,  then click ID.

   note tip
   TIP
   Do not use Assigned to  because this field refers only to the Issue Owner and not to all assignees.

4. In the drop-down list, select Equal as the filter qualifier.

5. Begin typing the name of the user or role that you want to filter for, then click the name when it appears in the drop-down list.

6. Click Save Filter.

Select the issues for which you want to modify assignments, then click the Edit icon .

The Edit Issues displays. The items that are edited display in the upper-left corner of the page.

Go to the Assignments section, then select Assignee.

Do one of the following:

1. To add a new assignee:

   1. Start typing the name of a user, role, or team, then select it when it displays in the list. The assignment is added and does not replace the current assignments on the selected issues.

      note tip
      TIP
      You can assign multiple users, job roles, or teams. You can assign only active users, job roles, and teams.
      If a user, job role, or a team was assigned before they were deactivated, they remain assigned to the work item. In this case, we recommend the following:
      Reassign the work item to active resources. Associate the users in a deactivated team with an active team and reassign the work item to the active team.

      Information that is common across all issues selected displays. For example, if the same user is assigned to all issues, that user displays in the Assignee  column. If information is not common across the issues selected, no information displays.

2. To remove individual assignees:

   1. Click the X icon next to the name of the assignee that you want to remove if the assignee displays in the Assignments list.

      Or

      (Conditional) If the assignee that you want to remove does not display in the Assignments section because the assignee is assigned to only some of the issues that you have selected, click Remove Assignee and start typing the name of the assignee that you want to remove, then click the name when it appears in the drop-down list.

   2. Click  Remove Assignee again to add another assignee to remove.

3. To remove all existing assignees:

   1. Click Remove All Existing Assignees, then click Yes, Delete All Assignees.

      This removes not only common assignees (assignees that are displayed in the edit dialog box), but also all assignees on all the selected issues.

(Optional) Modify any of the following options for the assignees you selected to associate with the issues:

• Issue Owner:  Select the radio button to indicate which assignee is designated as the Issues Owner. If left unselected, Adobe Workfront designates the first assignee as the Issue Owner. This is not available for team assignments.
• Assignee’s Role: Select a role from the drop-down list. If left unselected, Workfront automatically selects the Primary Role of the user.

Click Save Changes.