Install the Desktop Proofing Viewer for your organization

Last update: August 20, 2024

CREATED FOR:

Admin

The Desktop Proofing Viewer, which is designed primarily for proofing interactive content, is an application that must be installed on each user’s local machine. As an Adobe Workfront administrator or Workfront Proof administrator, you can perform this installation.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to perform the steps in this article:

Adobe Workfront plan

Current plan: Pro or Higher

or

Legacy plan: Premium or Select

For more information about proofing access with the different plans, see Access to proofing functionality in Workfront.

Adobe Workfront license

Current plan: Work or Plan

Legacy plan: Any (You must have proofing enabled for the user)

Access level configurations

You must have Administrator selected in your Proof Permission Profile. For more information, see Configure a user's proofing access.

For more detail about the information in this table, see Access requirements in Workfront documentation.

System Requirements

The Desktop Proofing Viewer is supported on the following operating systems:

Windows 7 and later, 32-bit and 64-bit
Mac OS X 10.9 and later, 64-bit

Prerequisites

To enable users to use the Desktop Proofing Viewer, you must configure the system to launch the Desktop Proofing Viewer as the default view for interactive proofs before installation.

Configure the Desktop Proofing Viewer as the default for interactive proofs

After you install the Desktop Proofing Viewer for your organization, you can set it as the default viewer for interactive proofs.

From Workfront, click the Main Menu icon , or (if available), click the Main Menu icon in the upper-left corner , then click Proofing to access Workfront Proof.
Click Account settings near the upper-right corner of Workfront Proof, then click the Settings tab.
Under Proof Defaults, at the end of the Desktop Proofing Viewer for Interactive proofing row, click Setup.
Click Enabled and default, then click Save.

Installing the Desktop Proofing Viewer for Your Users

Installing the Desktop Proofing Viewer on Mac
Installing the Desktop Proofing Viewer on Windows

Installing the Desktop Proofing Viewer on Mac

On the user’s machine, do one of the following to download the app:
- If you are using the Production environment, click Mac Production Download for the Desktop Proofing Viewer.
- If you are using the Preview environment, click Mac Preview Download for the Desktop Proofing Viewer.
Open the file you have just downloaded to start the installation.
In the installation box that appears, click Continue, then click Install.
Ensure that each user completes the installation by opening an interactive proof from the Documents area in Workfront.

Installing the Desktop Proofing Viewer on Windows

On the user’s machine, do one of the following to download the app:
- In the Production environment, click Windows Production download for the Desktop Proofing Viewer.
- In the Preview environment, click Windows Preview download for the Desktop Proofing Viewer.
Open the file you have just downloaded to start the installation.
In the security warning box that appears, click Run.

The Desktop Proofing Viewer installs and runs.
(Conditional) If you install the application using Internet Explorer, refresh the launching page in the browser after the application installs.
Ensure that each user completes the installation by opening an interactive proof from the Documents area in Workfront.

recommendation-more-help