CX Enterprise central release notes — November 2026 top
This page helps you find the latest:
- Release notes round-up for all CX Enterprise applications (updated November 8)
- New videos and support articles per application
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CX Enterprise release notes application-release-notes
Learn about new (and planned) updates to all CX Enterprise applications.
Important: Certain applications release weekly. To stay updated, visit these pages frequently.
Last update: November 8, 2026
Application
Release date
Release notes URL
Updates
Adobe Commerce as a Cloud Service
November 10, 2026
- Custom attributes on cart items through the
addProductsToCartmutation; shipment item filter webhook to exclude items fulfilled by a third party (November 10; Sandbox now) - New
observer.rma_save_beforewebhook to read and modify return data before it is saved (November 10) - Non-virtual orders created through the REST API now require a shipping address (November 10)
GET /V1/customers/:customerId/balanceendpoint for store credit balances;row_totalfield onInvoiceItemInterface(November 10)- Webhook to add or change template variables in order comment emails before they render (October 28)
- Export approved product review counts and average ratings to Catalog Service as system attributes (October 28)
Adobe Marketo Engage
November 6, 2026
- CX Enterprise Coworker Plan Campaigns skill: turn a campaign brief into a Marketo Engage program setup document
- Callable Agents: AI agents that run as a smart campaign flow step and write results back to lead fields (coming soon)
- Clone to This Program/Folder option for cloning destinations (coming soon)
- Instant alert on CRM sync status changes for subscribed admins
- Marketo Engage new UI: refreshed menus, icons, and layout
Adobe Journey Optimizer B2B Edition
November 6, 2026
- Static and dynamic people lists for targeting profiles, plus a Member of Person List filter to include or exclude profiles by list membership
- Journey actions to add people to or remove them from static people lists
- Journey node labels to identify nodes on the canvas
- Split path journey nodes with variants (Beta) for A/B testing
- Enhanced Listen for an event nodes supporting multiple triggers
Adobe Journey Optimizer
November 5, 2026
- Dynamic token substitution for Experience Manager fragments: use profile attribute paths directly in Content Fragments, no token map needed (Limited Availability) (November 5)
- Profile and context features for Personalized optimization models to improve offer relevance (Limited Availability) (November 3)
- Orchestrated campaigns skills in CX Enterprise Coworker: list and filter campaigns, retrieve details and history, and render workflow graphs (November 3)
- Unified calendar for Campaigns, Journeys, and Orchestrated campaigns (Limited Availability) (October 29)
- Custom metadata for campaigns and journeys: up to 10 custom business fields per entity type (Limited Availability) (October 29)
Adobe Experience Manager Cloud Manager
November 5, 2026
- 2026.11.0: Web Tier Pipelines for AMS programs deploy Dispatcher and web tier configurations separately from full stack deployments
- 2026.11.0: code quality (SonarQube) scans no longer fail on large projects
- 2026.11.0: Sites usage CSV export shows correct month labels; reusing an access token name no longer overwrites the existing token
- Improved build performance with Smart Build module-level caching
- Customer-managed keys (CMK) self-service
Adobe Advertising
Search, Social, & Commerce: November 4, 2026
DSP: August 14, 2026
Creative: July 1, 2026
DSP: August 14, 2026
Creative: July 1, 2026
- Search, Social, & Commerce: opt-in use of Google Ads budget recommendations in optimized portfolios; the budget is kept or raised, never lowered
- Search, Social, & Commerce: campaign-level brand inclusions, brand exclusions, and URL inclusions (and ad group-level URL inclusions) for Google Ads campaigns with AI Max, with bulksheet support
- Search, Social, & Commerce: ChatGPT Ads support (Beta)
- Search, Social, & Commerce: Google AI Max Search Term Combination Report adds conversions by conversion action
- DSP: Self-Attributed Conversions report
- DSP: Creative Studio with generative AI (Beta) and Brand Profiles; postal code targeting lists
- Creative: Creative Studio with AI and Brand Profiles for generating display ads
- Creative: variant and branch-level performance in Adobe Analytics; VAST-compliant video ads from feed-based templates
Adobe Customer Journey Analytics
November 3, 2026
- CX Enterprise Coworker: ask questions about your content using Content Analytics data (General Availability) (November 3)
- In-product experience for Coworker: chat panel in Analysis Workspace that uses the open project as context (October 29)
- Automatically generate descriptions for components and projects (October 29; GA November 18)
- Adobe Brand Visibility integration to measure how AI-driven discovery drives site engagement (October 29)
- Journey canvas: Compare percentages option shows percentage-point changes for nodes, arrows, and fallout versus a prior period (October 19)
Adobe Analytics
October 29, 2026
- Concise legend labels in visualizations (October 29)
- Automatically generate descriptions for components and projects (October 29; GA November 18)
- Coworker Chat: advanced analysis, root-cause analysis for metric changes, and opening visualizations in Analysis Workspace (October 29)
- CX Enterprise Coworker can migrate Adobe Analytics projects and components to Customer Journey Analytics (October 26)
- Classification data improvements in Data Warehouse reports, including blanks for deleted values (October 14)
Adobe Experience Manager as a Cloud Service
October 29, 2026
- Feature release 2026.10.0 now current; 2026.11.0 planned for November 19, 2026
- AEM Cloud Service SDK supports the Java 25 runtime for local development (October 29)
- Assets: multilingual captions and audio tracks, AI-generated captions, branded video viewer; Content Hub gains AI Search and Smart Collections
- AEM Governance Agent prioritizes vulnerability findings; CX Enterprise Coworker can inspect workflows and investigate Dispatcher behavior
- Forms: Table component for Adaptive Forms, new document conversion APIs, and virus scanning for file attachments
- OpenTelemetry for APM in Limited Availability (October 19)
Adobe Marketing Campaign Analytics (formerly Adobe Mix Modeler)
October 29, 2026
- Full funnel modeling: enable when building a model to show how marketing moves customers through the funnel; Model insights adds a funnel flow visualization (October 29)
- Paid media channel focus: focus Model insights on paid media channel contribution (August 19)
- Marketing performance summary configuration: select the metric and how it is shown for revenue-based models (August 19)
- Filter dataset rules by source, granularity, and start of the week in harmonized datasets configuration (August 19)
- Channel adstock (March 30)
CX Enterprise Coworker
October 28, 2026
- Coworker Chat: feature enhancements and fixes, listed in the Experience Platform release notes
- Coworker for teams: feature enhancements and fixes, delivered continuously
- Links to the CX Enterprise central release notes
Experience Platform Mobile SDK
October 28, 2026
- Brand Concierge iOS 5.10.2 and Android 3.10.2: privacy notice, agent-message padding theme token, and alignment fixes (October 27)
- Messaging: iOS 5.18.0 and Android 3.14.0 push token sync updates; Android BOM 3.25.0 (October 22)
- Edge: iOS 5.3.0 and Android 3.2.0 send device attributes to the Edge Network independent of collect consent (October 21)
- EdgeIdentity: iOS 5.2.0 and Android 3.2.0 add the updateOperationalData API (October 21)
- Core: iOS 5.13.0 and Android 3.11.0 add the forward-operational-data rule consequence (October 19)
Adobe Experience Platform and Real-Time CDP
October 27, 2026
- CX Enterprise Coworker: anomaly detection skills (limited availability) and notification skills; Coworker available in Microsoft 365 Copilot, ChatGPT, and Claude
- Destinations: 6sense Account (beta), The Trade Desk Third-Party Audiences, new UID2 conversion namespaces for The Trade Desk - CRM, and When to activate generally available
- Real-Time Customer Profile: support for unstructured data (beta)
- Destinations: Data Landing Zone supports manual deletion of exported files for Azure and AWS
- Sources: Azure Event Hubs virtual network allowlisting deprecated
Adobe Brand Visibility (formerly Adobe LLM Optimizer)
October 24, 2026
- Prompt Library: custom tags (paying customers) to sort large prompt libraries by your own categories
- Opportunity Workspace: notification with a link to results when an experiment finishes
- AI Visibility: choose individual prompts to add when tracking a topic
- Brand Claims: search claim text in the All Claims list
- Prompt Library: more reliable status for imports, writes, and deletions
- General availability: AI visibility measurement, optimization, and impact tracking unified in Brand Visibility (rebranded from LLM Optimizer)
Adobe Workfront
October 22, 2026 (Q4 2026)
- CX Enterprise Coworker replaces the AI Assistant as the conversational interface for working in Workfront and connected Adobe systems (phased rollout from October 22)
- Group multiple documents into a single approval workflow
- Workfront MCP server toolsets: limit the MCP catalog to specific toolsets and filter by product entitlement
- Canvas Dashboards open beta for instances on Google Cloud Platform and Azure
- Rate attribute hierarchies stay connected automatically (Workflow Ultimate)
Adobe Target
October 15, 2026
- 26.10.2: fixed goal settings shown incorrectly in the Activity Overview, backup recommendations created after promotion edits, and reporting presets deleted after about two weeks; added Safari support (not supported in the Visual Experience Composer or Enhanced Experience Composer)
- 26.10.1: fixed A4T reporting error with newly added report suites and raw HTML appearing instead of the offer name for Experience Fragments in the Visual Experience Composer
- 26.9.8: Sample Size Calculator (beta) to plan experiments by estimating traffic, duration, and minimum detectable effect
- 26.9.8: AI Insights (beta) for A/B Test (Manual) activities
- 26.9.8: fixed issue preventing users from granting AI permissions
Adobe Campaign Classic v7
October 15, 2026
- 7.4.5 (build 9420, October 15): fixes for Analytics external account
Goneerror, deliveries stuck in personalization pending, high CPU from a locking loop, false “Spam check failed” error, and recipients not quarantined after soft bounces - Security updates for critical vulnerabilities (7.4.4, build 9403, October 15; restart of nlserver required)
- Security updates for critical vulnerabilities (v7.4.3, build 9401, August 25)
- Adobe Analytics connector migrated to the Analytics 2.0 API (build 9400, August 11)
Adobe Campaign Web user interface
September 22, 2026
- LINE channel support: create and send LINE messages in standalone deliveries or workflows
- Budget and delivery-start approval types
- SMS deliveries now support visitor-based targeting
- External database enrichment in Enrichment and Build audience activities
- Administrators can restrict specific side navigation menu entries
Adobe System Status
September 16, 2026
- Context in AI Virtual Assistant for consecutive prompts
- Default Home, Cloud, and Product pages based on your entitlements and subscriptions (toggle between All and My Events)
- Status MCP (beta): connect Status APIs to AI agents and LLMs through Model Context Protocol
- AI Virtual Assistant general availability (June 4)
- Microsoft Teams notifications for Status subscriptions (June 4)
Adobe GenStudio for Performance Marketing
September 15, 2026
- Bulk activation: publish multiple approved experiences across paid ad channels (Meta, LinkedIn, Google Campaign Manager 360, Amazon Ads, Innovid, TikTok, YouTube, ChatGPT, The Trade Desk) from a single activation table
- Bulk editing on the Horizon canvas (linked text/image fields propagate edits across sizes and pages)
- Display ad activation to The Trade Desk
- Content fragment swap: replace text blocks with pre-approved, reusable content fragments from AEM
Adobe Commerce Optimizer
September 9, 2026
- Multi-value HTTP header trigger policies (match multiple comma-separated values in a single header)
- Attribute Ranking (Beta): automatically Boost, Bury, or Hide every product that matches attribute conditions
- New externalIds field in Catalog Service GraphQL exposing a product’s originating external data source
- Semantic search (AI-powered) in the Advanced search tab, enabled by default for eligible English catalogs
- Recommendation price filters (beta) for product recommendation units
CX Enterprise
July 10, 2026
- CX Enterprise support for Federated Guest accounts (July 10)
- CX Enterprise Coworker: agentic AI application for CX workflows (June 11)
- Agentic AI usage monitoring dashboards (June 1)
- Adobe CX Enterprise interface refresh (dark mode, improved accessibility) (April 20)
Adobe Commerce
Ongoing releases
- REST API product gallery inheritance control at store view level
- clearCart GraphQL mutation now available to Open Source
- PHP 8.5 support added; PHP 8.2 support removed
- CAPTCHA validation enforced for REST and GraphQL APIs
- USPS integration migrated to RESTful APIs with OAuth 2.0
- MariaDB 11.8/12.x and OpenSearch 3.x support
Adobe Workfront Fusion
June 2026
- Retrigger specific scenario executions
- Updates to Run Once functionality
Adobe Experience Manager 6.5
May 21, 2026
- 6.5.25.0: 275 back-ports across Sites, Assets, and Foundation
- Crosswalk available by default
- Extensive keyboard navigation, focus management, and other accessibility improvements
- Content Fragments and GraphQL API reliability improvements
- Security back-ports
Experience Manager Desktop App
May 13, 2026
- Bug fixes for overall stability and performance (v3.0.2)
Adobe Pass
May 2026 (3.7.0.2)
- PKCE support for OAuth2-based MVPD authentication
- TVE Dashboard 1.5.1
- Apple SSO configuration mismatch fix
- HTTP 500 authorization-deny fix
Experience Manager Assets Dynamic Media
May 9, 2026
- HTTP/2 delivery of content
- Authentication added to Scene7 servlets
- FTP WebAdmin OKTA authentication support
- Experience Cloud Org ID support for Viewer Analytics
- Keyboard accessibility in HTML5 viewers (Image Serving 5.8.1)
Adobe Brand Concierge
May 8, 2026
- Brand Concierge Integration with Real-Time CDP
- Self-Serve Tuning Enhancement
- Context-Aware Product Recommendation
- Side-by-Side Comparison
- Support Agent (Troubleshooting and How-To Guidance)
Adobe Campaign v8
May 3, 2026
- Debian 13 and PostgreSQL 17 upgrades
- Fixed server crash and email pipeline memory issues
- Resolved tracking workflow and typology rule failures
- 30+ stability and security fixes
Adobe Campaign Standard
April 24, 2026 (26.2)
- Debian 13 and PostgreSQL 17 upgrades
- Enhanced Dynamic Reporting reliability
- Strengthened IMS authentication
- Encrypted password-type fields in Options
- Fixed AEM content retrieval errors
Marketo Engage Dynamic Chat
March 2026
- Visitor wait time limit
- Download transcript
- Routing Logic Revamp
Experience Manager Brand Portal
January 1, 2026
- Reset button for Dynamic Media Configuration
- Sourcing folder validation before publish
Experience Manager Dispatcher
November 20, 2025
- /allowedClients control in dispatcher configuration
- stale-while-error handling for 429 responses
- Vanity URL loading optimization
Adobe Streaming Media Analytics
October 7, 2025
- Support schedule data
Experience Manager Assets Essentials
July 25, 2024
- Content credentials integration
- Visual previews of folder contents
- Contextual Search
- In-place rename for assets and folders
- Express video quick actions
Experience Manager Automated Forms Conversion Service
February 24, 2022
- Automatic conversion of sections to fragments to improve rendering speed
New videos and support articles articles
Links to the latest video tutorials and Support articles by application. (For product documentation for features and fixes, go to release notes by application or use the release notes link in each section.)
- Adobe CX Enterprise Coworker
- Adobe Experience Platform
- Adobe Real-Time CDP
- Adobe Analytics
- Adobe Customer Journey Analytics
- Adobe Streaming Media Analytics
- Adobe Marketing Campaign Analytics
- Adobe Experience Manager
- Adobe Commerce
- Adobe Target
- Adobe Campaign
- Adobe Journey Optimizer
- Adobe Journey Optimizer B2B Edition
- Adobe Marketo Engage
- Adobe Workfront
- Adobe GenStudio for Performance Marketing
- Adobe Pass
- Adobe Document Cloud
- Adobe Creative Cloud for enterprise
- Adobe Brand Concierge
- Adobe LLM Optimizer
- Customer Data Management — Voices
- Customer experience orchestration blueprints
- Certification at Adobe
- Adobe product security vulnerabilities
CX Enterprise Coworker and AI resources ai
Find the latest learning resources published for Coworker and AI features in CX Enterprise applications.
Application
Update
Description
Updated
Coworker
Journeys
Accelerate customer journey orchestration with Coworker — see how Coworker turns a marketing goal into a personalized engagement journey by identifying visitor audiences, creating a journey in Journey Optimizer, and preparing promotional messaging.
November 5, 2026
Coworker
Audiences
Why did my audience size spike or drop? — learn how to use plain-language prompts in Coworker to investigate an unexpected audience-size change, using causal analysis to connect it with operational data and rule out configuration changes.
November 5, 2026
Coworker
Journeys
Compare journey versions using Coworker — learn how to compare versions of a Journey Optimizer journey with visual comparisons and detailed summaries of changes to activities, branches, and journey properties.
November 4, 2026
Coworker
Journeys
Simulate a journey using Coworker — learn how to simulate Journey Optimizer journeys to test paths, receive proof messages, and review path coverage before publishing.
November 3, 2026
Coworker
Workflows
Coworker Chat workflows — now lists skills for inspecting Experience Manager workflows and exploring Dispatcher insights, plus new audience skills for inventory distribution, inventory health, lineage, and duplicate detection.
November 2, 2026
Coworker
Get started
Get started with Coworker Chat — rewritten to match the current interface, including the account menu, navigation rail, Artifacts, Experience Context, and how to choose an organization and sandbox.
October 26, 2026
Coworker
Journeys
Create a journey from an image — see how Coworker turns a flowchart image, such as a slide from your marketing team, into a ready-to-edit journey in Journey Optimizer.
October 23, 2026
Experience Manager
Landing pages
Create and refine an AEM landing page with Coworker — learn how to turn a campaign brief into a draft landing page by using an existing Experience Manager page as a template, applying campaign content and SEO metadata, and refining imagery and copy in the Universal Editor.
October 23, 2026
Coworker
Alerts
Customer alerts with Experience Platform and Coworker — learn how Coworker gives Experience Platform administrators a conversational summary of alert severity, status, top alert types, and the objects most affected by critical alerts, and how to manage subscriptions.
October 16, 2026
Coworker
Data insights
Accelerate data insights with Coworker, AEM and CJA — see how Coworker connects Experience Manager, Experience Platform, Web SDK, and Customer Journey Analytics to plan and carry out an implementation, so website engagement data is ready for analysis.
October 14, 2026
Coworker
Experience League LIVE
Coworker Unlocked: Audience & Journey B2C capabilities in Coworker
October 8, 2026
Coworker
Campaigns
Plan a digital campaign launch with Coworker — learn how to plan and launch a B2C marketing campaign by building audiences, journeys, content, and landing pages in one chat.
October 8, 2026
Adobe Target
Optimization
Accelerate experimentation with Coworker, AEM and Target — see a cross-product workflow that creates an experiment on the WKND Magazine page, letting Coworker coordinate the Adobe capabilities needed to get there.
October 8, 2026
Coworker
Skills
Validate dataset quality using the data validation skill — learn how the Data Validation skill inspects Customer Journey Analytics datasets for schema, identity, and field-quality issues before you build dashboards and journeys.
October 8, 2026
Coworker
Skills
Manage & iterate on skills — learn how to edit, evaluate with baseline comparison, and delete skills over time.
October 8, 2026
Coworker
Integrations
Understanding Integrations in Coworker — get a tour of integrations in Coworker, including what they are, why you’d use one, and how to use the interface.
October 8, 2026
Coworker
Plugins
Managing Plugins for Your Org — learn how administrators can extend Coworker Chat with approved plugins and govern access to skills and connected tools.
October 8, 2026
Adobe System Status status
Adobe System Status provides detailed information, status updates, and email notifications about Adobe products and services. Get notified about outages, disruptions, and maintenance events. View status updates at status.adobe.com. For new features and fixes, see the Adobe System Status release notes.
For cumulative release notes, see Adobe System Status release notes.
Adobe Experience Platform - latest resources tutorials-aep
For new features and fixes, see the Experience Platform release notes.
New AEP tutorials
View the latest video tutorials for Experience Platform.
Published
Applications
Name
Type
Description
October 2026
Experience Platform
Video
Get an overview of the security features behind the AI Assistant in Adobe Experience Platform, based on Adobe’s AI Assistant security fact sheet.
October 2026
Real-Time CDP
Tutorial
Learn how to monitor growth credit usage in Adobe Experience Platform and address overage before it affects your account.
October 2026
Real-Time CDP
Video
Learn how to schedule additional streaming capacity ahead of major business events, so Experience Platform keeps real-time services running smoothly during traffic surges.
October 2026
Real-Time CDP
Video
Learn what growth credits are and how they help Adobe Experience Platform customers manage usage above their contracted limits.
October 2026
Real-Time CDP
Video
Learn how to use growth credits to add batch audience evaluation capacity so Experience Platform keeps up with your marketing team’s demands.
Adobe Real-Time CDP tutorials-rtcdp
For new features and fixes, see the Experience Platform release notes, which also cover Real-Time CDP.
Real-Time CDP tutorials
View the latest video tutorials and Support articles for Real-Time CDP.
Published
Name
Type
Description
August 2026
Article
Learn how to use an AI client connected to Real-Time CDP through the CX Coworker Gateway to assess audience health, spot activation gaps, and get strategic recommendations for your segments without navigating multiple platform screens.
More help
-
Video tutorials: Real-Time CDP tutorials
-
Product documentation: Real-Time CDP
Adobe Analytics tutorials-analytics
Adobe Analytics releases operate on a continuous delivery model, which allows for a more scalable, phased approach to feature deployment. Release notes are updated several times a month. For new features and fixes, see the Analytics release notes.
AppMeasurement appm
Adobe Customer Journey Analytics tutorials-cja
For new features and fixes, see the Customer Journey Analytics release notes.
New Customer Journey Analytics tutorials
New tutorials published for Customer Journey Analytics.
Published
Name
Type
Description
September 2026
Video
Learn how to compare and visualize segments when used as dimensions in Analysis Workspace projects.
September 2026
Video
Learn how to create quick segments directly in your projects to segment component data on simple criteria and see results immediately.
September 2026
Video
Learn about the key components of Segment Builder in Customer Journey Analytics.
September 2026
Video
Learn about the settings in freeform tables in Analysis Workspace and how they affect the data coming into those tables.
September 2026
Video
Learn how to use date range comparisons in your project to analyze performance.
New Customer Journey Analytics support knowledge base kb-cja
New articles and updates to existing articles for Customer Journey Analytics.
Published
Name
Type
Description
October 2026
New article
Learn about the solutions to the issue when derived field functions in Customer Journey Analytics support only event, session, and person scope containers and don’t allow a dimension to act as a container.
Marketing Campaign Analytics (formerly Mix Modeler) tutorials-mca
Marketing Campaign Analytics is built on Adobe Experience Platform and measures campaign performance and helps optimize marketing planning across paid, earned, and owned channels. For new features and fixes, see the Marketing Campaign Analytics release notes.
- Marketing Campaign Analytics documentation to find product overviews, how-to guides, and release information.
Adobe Experience Manager tutorials-aem
For new features and fixes, see the Experience Manager as a Cloud Service release notes.
New Experience Manager tutorials
Latest video tutorials and Support articles for Experience Manager as a Cloud Service.
New video and written tutorials (articles) published for Experience Manager as a Cloud Service.
Published
Applications
Name
Format
Description
November 2026
AEM Assets
Video
Learn how to set up and configure brand-aware metadata in AEM Assets.
October 2026
AEM Sites
Video
Learn what Adobe LLM Apps is and what it can do for your brand.
October 2026
AEM Forms
Code sample
Learn how to build a generic interactive USA map component in AEM Sites that displays form submissions by state.
October 2026
AEM Sites, AEM Assets, AEM Forms
Article
Learn what observability via OpenTelemetry is in AEM as a Cloud Service, and why, when, and how to use it.
October 2026
AEM Sites, AEM Assets, AEM Forms
Tutorial
Learn how to set up OpenTelemetry in AEM as a Cloud Service, including the YAML configuration file, Cloud Manager secrets, the config pipeline, and verification.
October 2026
AEM Assets
Video
Learn how to manage permissions and access in the AEM Assets Assets view.
October 2026
AEM Assets
Video
Learn how to grant and manage access to AEM Assets.
October 2026
AEM Assets
Video
Learn about smart tags, how to block unwanted smart tags, and how to manage and use the tagging taxonomy in the AEM Assets Assets view.
October 2026
AEM Assets
Video
Learn how the AEM Assets Prompt Editor can enhance your assets automatically with AI-generated brand-aware metadata.
October 2026
AEM Sites, AEM Forms
Article
Learn how to use Coworker to build an AEM Sites Contact Us page with an embedded Adaptive Form, including a ZIP Code lookup that auto-populates City and State and a submission flow that stores data in Azure Storage.
October 2026
AEM Sites
Video
Learn how CX Enterprise Coworker helps you author new experiences on AEM Sites pages, including creating a homepage promotion using Visual Content Fragments.
October 2026
AEM Assets
Video
Learn how to use Coworker to set up and configure your DAM in AEM Assets.
October 2026
AEM Assets
Video
Learn how to configure and use metadata forms in the AEM Assets Assets view.
October 2026
AEM Assets
Video
Learn the basics of browsing, searching, and downloading assets in the AEM Assets Assets view.
October 2026
AEM Forms
Tutorial
Learn how to secure the AEM Forms Portal using Microsoft Entra ID.
October 2026
AEM Assets
Video
Learn how to view Dynamic Media renditions in the AEM Assets Assets view.
October 2026
AEM Assets
Video
Learn how to use Insights and Reports in the AEM Assets Assets view to understand asset usage.
New Experience Manager support knowledge base kb-aem
New articles and updates to existing articles for Experience Manager.
Published
Name
Type
Description
October 2026
New article
Learn about the solutions to the issue when product images in AEM Dynamic Media contain unwanted shadows or backgrounds that you need to remove programmatically and in bulk.
October 2026
New article
Learn about the solutions to the issue when the Published Server Name in your Dynamic Media Classic production instance uses HTTP instead of HTTPS, and you need to update it for secure asset delivery.
October 2026
New article
Learn about the solutions to the issue when Multi-Axis Spin Sets aren’t created automatically with a Batch Set Preset in AEM as a Cloud Service Dynamic Media, even though asset synchronization to Dynamic Media Classic succeeds.
October 2026
New article
Learn about the solutions to the issue when assets uploaded to the DAM in AEM Managed Services don’t sync to Dynamic Media and Smart Crops aren’t generated for the affected assets.
October 2026
New article
Learn about the solutions to the issue when replication agents aren’t visible or accessible under Tools > Deployment in the AEM as a Cloud Service Author environment, and you need guidance on provisioning and configuring Dynamic Media Cloud Service accounts and administrators.
October 2026
New article
Learn about the solutions to the issue when you’re uncertain whether Dynamic Media assets need to be reprocessed after you migrate from on-premises AEM to AEM as a Cloud Service with the Content Transfer Tool.
October 2026
New article
Learn about the solutions to the issue when attempts to invoke the PDF generation service in AEM Forms 6.5 LTS fail with a server error after you upgrade to Service Pack 24.
October 2026
New article
Learn about the solutions to the issue when requests containing query parameters return errors, such as missing required parameters, on an AEM site after you launch a new domain or update an existing domain and CDN configuration.
October 2026
New article
Learn about the solutions to the issue when a double border appears around the rich text editor while you edit a content fragment in AEM 6.5.2 LTS.
October 2026
New article
Learn about the solutions to the issue when the AEM Managed Services Monitoring Tools sign-in page remains stuck while loading permissions and no error message appears.
October 2026
New article
Learn about the solutions to the issue when Dynamic Media base rendition URLs in AEM include query parameters such as
width, quality, or assetName by default, and downstream systems or integrations require URLs without them.October 2026
New article
Learn about the solutions to the issue when requests for Edge Delivery Services resources embedded in AEM Sites fail intermittently because of CORS policy violations, and browser console errors indicate CORS-related failures.
October 2026
New article
Learn about the solutions to the issue when a custom navigation component in AEM displays unauthorized menu items because it loses the original page context when Sling Dynamic Include (SDI) is enabled.
October 2026
New article
Learn about the solutions to the issue when the ContextHub toolbar in the AEM authoring UI doesn’t reposition correctly and overlaps the side panel after you switch between Preview and Edit modes.
October 2026
New article
Learn about the solutions to the issue when browsers display untrusted-certificate warnings, SSL/TLS handshake errors occur, and SSL testing tools report an incomplete or untrusted certificate chain for custom domains in AEM.
October 2026
New article
Learn about the solutions to the issue when the replication queue on an AEM Author instance displays Queue Active - 1 pending and replication jobs don’t progress, even after you refresh the queue, force a retry, or disable and re-enable the replication agent.
October 2026
New article
Learn about the solutions to the issue when users can’t add tags to PDF documents in AEM after a Long-Term Support (LTS) upgrade.
October 2026
New article
Learn about the solutions to the issue when AEM can’t resolve the hostname of an SAP document host and requests fail with the java.net.UnknownHostException error.
October 2026
New article
Learn about the solutions to the issue when more administrators than expected receive access request email notifications from AEM Brand Portal.
October 2026
New article
Learn about the solutions to the issue when MNPR users can’t log in through the MNPR login page in AEM because authentication fails before password and group validation, even though the user appears in the user management interface.
October 2026
New article
Learn about the solutions to the issue when you receive a security bulletin about emergency JDK 8 and JDK 11 patching and need to understand its impact on production and non-production AEM Managed Services instances during an LTS upgrade.
October 2026
New article
Learn about the solutions to the issue when AEM Cloud Manager deployment pipelines fail repeatedly or remain running for an extended period after a pipeline version upgrade, even though the same code built successfully before.
October 2026
New article
Learn about the solutions to the issue when users can’t edit Experience Fragments in AEM despite having edit permissions, the components browser panel is missing or collapsed, and the Experience Fragment creation page appears blank.
October 2026
New article
Learn about the solutions to the issue when the Error: Some assets are either removed or not accessible. Please refresh assets and try again. message appears intermittently for certain users when they edit and save asset metadata in AEM.
October 2026
New article
Learn about the solutions to the issue when you can’t log in through Active Directory LDAP authentication in AEM and AD group synchronization doesn’t occur as expected.
October 2026
New article
Learn about the solutions to the issue when importing a specific PDF asset with AEM Asset Selector fails with an Upload Failed error while other PDF assets import successfully.
October 2026
New article
Learn about the solutions to the issue when applications that access the
generatePdf API in AEM receive an HTTP 401 Unauthorized error and can’t open or generate PDF files.October 2026
New article
Learn about the solutions to the issue when many concurrent requests for a large video asset that isn’t cached at the Dispatcher layer exhaust request-processing threads on AEM Publish and cause a production outage.
October 2026
New article
Learn about the solutions to the issue when assets remain on AEM publish instances after they’re deleted from the author environment.
October 2026
New article
Learn about the solutions to the issue when public endpoints for an AEM Stage environment return CloudFront HTTP 403 or 503 errors after scheduled maintenance, while direct requests to Apache/Dispatcher and AEM return HTTP 200 responses.
October 2026
New article
Learn about the solutions to the issue when the AEM Managed Services security patching schedule changes from quarterly to monthly starting September 1, 2026, and you need to prepare for the new cadence.
October 2026
New article
Learn about the solutions to the issue when an Unexpected System Error appears instead of the username and password prompt on the AEM author login page and persists after a server restart.
October 2026
New article
Learn about the solutions to the issue when pages fail to publish from the AEM Author environment to the Publish environment and accessing them on the public site returns a 404 Not Found error.
October 2026
New article
Learn about the solutions to the issue when pages in AEM Sites display a broken or distorted UI when accessed through domain URLs because client library resources fail to load with HTTP 404 errors.
October 2026
New article
Learn about the solutions to the issue when accessing the Groovy console at its standard URL in a non-production AEM environment results in a DNS error stating that the domain name can’t be resolved.
October 2026
New article
Learn about the solutions to the issue when recently published or updated content isn’t visible to end users because AEM Dispatcher serves outdated cached versions.
October 2026
New article
Learn about the solutions to the issue when recent website changes, such as updates to banners or scripts, aren’t visible to end users because AEM Dispatcher serves outdated cached content under
/etc.clientlibs.October 2026
New article
Learn about the solutions to the issue when a Product Detail Page (PDP) in AEM becomes locked, preventing editing or publishing and blocking time-sensitive activities such as product launches.
October 2026
New article
Learn about the solutions to the issue when product import and save operations in AEM fail with OakName0001: Invalid namespace prefix errors after offline repository compaction.
October 2026
New article
Learn about the solutions to the issue when authors are prompted to log in again when they open the preview environment from AEM authoring, even though single sign-on (SSO) is configured.
October 2026
New article
Learn about the solutions to the issue when preview rendering fails for a batch of unpublished author-side assets in AEM Dynamic Media after a binary swap, even though
req=imageprops returns the correct current image properties.October 2026
New article
Learn about the solutions to the issue when the Core and B2B-Core bundles remain inactive after a deployment in AEM and the application is inaccessible, with no specific error messages.
October 2026
New article
Learn about the solutions to the issue when AEM MSM translation projects remain in the Draft state, aren’t submitted to the external translation provider, and the logs show the Process resource is null error.
October 2026
New article
Learn about the solutions to the issue when the dispatcher flush agent in AEM Managed Services reports a 500 Server Error when it communicates with an unresponsive publish instance.
October 2026
New article
Learn about the solutions to the issue when content published from AEM Author doesn’t appear on Publisher, or components return fewer or outdated results on Publisher than on Author, even though replication and cache flush agents function correctly.
October 2026
New article
Learn about the solutions to the issue when you anticipate slow performance or outages in your AEM Production Author environment during high-traffic events and need to increase its capacity temporarily.
October 2026
New article
Learn about the solutions to the issue when intended recipients don’t receive workflow email notifications in a non-production AEM Cloud Sites environment, while the same workflow sends emails as expected in production.
October 2026
New article
Learn about the solutions to the issue when web pages in AEM Managed Services are slow or intermittently inaccessible, publisher instances show a critical or unhealthy status, and specific result pages or search endpoints have elevated response times.
October 2026
New article
Learn about the solutions to the issue when recently published page changes or updated redirects in AEM aren’t visible on the production site and users receive outdated content or incorrect redirects.
October 2026
New article
Learn about the solutions to the issue when SSL handshake failures with CN/SAN mismatch errors occur when Akamai connects to the AEM origin server, and users can’t access AEM sites through Akamai.
October 2026
New article
Learn about the solutions to the issue when recent content changes in AEM don’t appear on the live site because the Dispatcher cache serves outdated versions of your content.
October 2026
New article
Learn about the solutions to the issue when requests to the
/bin/aforbes/pdf endpoint in AEM Forms from iPhone devices return an HTTP 503 Service Unavailable error with the Failure: DocAssuranceService is unavailable message.October 2026
New article
Learn about the solutions to the issue when you need to migrate approximately 100 static HTML and CSS pages that don’t require editing into AEM Sites while preserving the existing layout.
October 2026
New article
Learn about the solutions to the issue when you need to change the recipient email address for the notification that AEM sends when claims processing detects a total not match condition.
October 2026
New article
Learn about the solutions to the issue when renaming a Content Fragment variation in the AEM Content Fragment editor updates only its display label (
jcr:title) while the internal variation name under jcr:content/data remains unchanged.October 2026
New article
Learn about the solutions to the issue when you can’t complete the integration of Adobe Content Advisor with a third-party CMS because of missing IMS credentials, and asset browsing and referencing features are unavailable in the CMS.
October 2026
New article
Learn about the solutions to the issue when AEM Publisher doesn’t serve secured PDF files correctly through HTTP GET requests and they can’t be downloaded or viewed as intended.
October 2026
New article
Learn about the solutions to the issue when gated pages in an AEM production environment don’t render or load very slowly after login, with errors or behaviors such as Too many requests, SAML redirection loops, or Access to this page is restricted.
October 2026
New article
Learn about the solutions to the issue when an AEM Managed Services Publisher instance displays outdated or incorrect content after OS patching, content replication to it is blocked, and SegmentNotFoundException errors appear in the logs.
October 2026
New article
Learn about the solutions to the issue when AEM production websites return 503 Service Unavailable errors during critical events such as go-live deployments and become inaccessible.
October 2026
New article
Learn about the solutions to the issue when AEM Author and Publish instances fail to establish HTTPS connections and errors related to missing certificates occur after a JDK patch.
October 2026
New article
Learn about the solutions to the issue when uploading an AEM package that contains a PDF asset fails because the asset’s
.content.xml includes a property name that begins with a number, the asset isn’t imported, and the logs show a DocViewParser$XmlParseException error.October 2026
New article
Learn about the solutions to the issue when a production code deployment through the AEM Managed Services pipeline is cancelled after waiting for customer input for an extended period.
October 2026
New article
Learn about the solutions to the issue when a custom Asset type filter in the AEM Assets view returns no results for types such as Documents configured as
document/*, even though assets of those types exist.October 2026
New article
Learn about the solutions to the issue when a firewall migration in an Azure environment changes your non-production and production IP addresses and you’re unsure whether the new IP addresses need to be allowlisted on Adobe systems.
October 2026
New article
Learn about the solutions to the issue when forms don’t render or open in the Agent UI when you use Preview with sample data in AEM 6.5 LTS SP2 on Linux, and the
libX11.x86_64, libxcb.x86_64, and libXau.x86_64 libraries are missing on affected servers.October 2026
New article
Learn about the solutions to the issue when an AEM Cloud Manager stage deployment fails consistently during the UI Testing phase and the logs show container exited with non-zero exit code: 137, reason: OOMKilled.
October 2026
New article
Learn about the solutions to the issue when PDFs generated from a rich text field in AEM don’t display embedded images and show Chinese characters as blank spaces or unreadable symbols.
October 2026
New article
Learn about the solutions to the issue when you’re unsure whether you need to re-execute Full Stack, Config, or Web Tier (Dispatcher) pipelines after you update environment variables in AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when an error message appears intermittently and you can’t retrieve the number of requests per day or month while you view bandwidth or traffic metrics in Dynamic Media Classic.
October 2026
New article
Learn about the solutions to the issue when AEM Managed Services builds and deploys all application and Dispatcher configuration modules together through Cloud Manager and there’s no option to deploy only Dispatcher changes independently.
October 2026
New article
Learn about the solutions to the issue when the segment store size on on-premises AEM 6.5.21 publish servers grows to near the filesystem limit and automatic revision cleanup (TarMK compaction) fails because of insufficient available disk space.
October 2026
New article
Learn about the solutions to the issue when images delivered through Dynamic Media URLs with the
.png extension and the preferwebp=true parameter remain large in file size, even when the quality parameter is set below 85.October 2026
New article
Learn about the solutions to the issue when all fully custom indexes in AEM display
/dummy as their path and are effectively retired after you deploy them with the Smart Index Management (SIM) tool.October 2026
New article
Learn about the solutions to the issue when local Maven builds fail a large number of previously passing unit tests with errors such as NoClassDefFoundError or NoSuchMethodError after you upgrade to AEM SDK 2026.9.28386.
October 2026
New article
Learn about the solutions to the issue when it’s unclear whether the AEM Code Sync app for Edge Delivery Services supports Git repository domains other than
github.com, such as GitHub Enterprise Server, Bitbucket, GitLab, or Azure DevOps.October 2026
New article
Learn about the solutions to the issue when you need guidance on best practices for creating and managing ACLs in AEM.
October 2026
New article
Learn about the solutions to the issue when C2PA metadata isn’t retained in images that Dynamic Media delivers in WebP format.
October 2026
New article
Learn about the solutions to the issue when attempts to create a Rapid Development Environment (RDE) in AEM as a Cloud Service fail without a specific error message while the Reference Demos add-on is enabled in the program configuration.
October 2026
New article
Learn about the solutions to the issue when the Cloud Manager Code Quality step reports a PackageOverlaps warning for
/oak:index/diff.index because multiple sub-projects deliver their own diff.json file to the same repository path in AEM as a Cloud Service.October 2026
New article
Learn about the solutions to the issue when security teams raise concerns about whether the critical Citrix NetScaler ADC and Citrix NetScaler Gateway vulnerabilities CVE-2026-88771 and CVE-2026-88772 affect AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when certain Dynamic Media renditions, such as SwatchThumbnail, are missing for some assets after a full republish or reprocess in an AEM as a Cloud Service production environment.
October 2026
New article
Learn about the solutions to the issue when you have questions about configuring and enabling automatic page version purging in AEM as a Cloud Service, including appropriate values for maximum versions retained, maximum version age, and minimum versions retained.
October 2026
New article
Learn about the solutions to the issue when a special character such as ē appears differently formatted than other characters in an AEM teaser title that uses the Proxima Nova font.
October 2026
New article
Learn about the solutions to the issue when you plan to upgrade AEM 6.5.21 from Oracle JDK 8u451 to JDK 8u503 for security reasons and need to confirm compatibility.
October 2026
New article
Learn about the solutions to the issue when a custom component deploys successfully on your local AEM Cloud SDK instance but doesn’t appear after pipeline deployment to AEM as a Cloud Service environments.
October 2026
New article
Learn about the solutions to the issue when you’re uncertain what the
setSynchronous(true) flag in the Replication API guarantees in AEM as a Cloud Service, including whether content is already present on publish instances.October 2026
New article
Learn about the solutions to the issue when repeated submissions from the same device of an AEM Forms as a Cloud Service Adaptive Form that uses score-based Google reCAPTCHA Enterprise fail validation because the service returns a low score.
October 2026
New article
Learn about the solutions to the issue when you migrate custom indexes to Simplified Index Management in AEM as a Cloud Service and need to support a custom synonym file within an index analyzer configuration.
October 2026
New article
Learn about the solutions to the issue when Dynamic Media assets copied with Content Copy appear in the target AEM as a Cloud Service environment’s DAM but aren’t processed according to its Dynamic Media configuration, aren’t rendered in AEM Author or on the frontend, and lack Smart Crops.
October 2026
New article
Learn about the solutions to the issue when accessing
/aem/start.html on a TarMK cold standby instance in on-premises AEM 6.5 returns an HTTP 503 AuthenticationSupport service missing error after you synchronize the primary to the standby.October 2026
New article
Learn about the solutions to the issue when importing a renewed SSL certificate or updating domain mappings to use it fails in AEM Cloud Manager after a CNAME change.
October 2026
New article
Learn about the solutions to the issue when the Path property of the Adobe Granite Bearer Authentication Handler for OAuth in AEM appears to accept only a single API path.
October 2026
New article
Learn about the solutions to the issue when the Production environment doesn’t appear in the environment dropdown of the Experience Audit Overview in Cloud Manager and you can’t view audit trends or reports for it.
October 2026
New article
Learn about the solutions to the issue when the AEM as a Cloud Service Dev pipeline fails during the
PREPARE_CONTENT/author step with the error Failed to set ACL and a javax.jcr.PathNotFoundException for a non-existent path from a custom RepoInit block.October 2026
New article
Learn about the solutions to the issue when an AEM Cloud Manager stage pipeline build fails inconsistently without a specific error message or stack trace.
October 2026
New article
Learn about the solutions to the issue when several AEM Forms bundles remain in the Installed state instead of becoming Active after you install AEM Forms Add-On packages in a local AEM as a Cloud Service development environment, and the logs show the dependency error com.adobe.aem.dermis.aem-dermis-core requires: org.slf4j.spi >=1.7.0 and <2.0.0.
October 2026
New article
Learn about the solutions to the issue when you request information about the Technical Account Manager assigned to your Expert-level AEM account and the account doesn’t have a dedicated TAM.
October 2026
New article
Learn about the solutions to the issue when WorkflowPurge-related log entries appear in the AEM Assets
error.log at times outside the configured schedule.October 2026
New article
Learn about the solutions to the issue when you need to restrict or allow requests that use selectors such as
search or children in AEM Dispatcher filter rules and it’s unclear whether to specify selectors with or without the leading dot.October 2026
New article
Learn about the solutions to the issue when you need to determine whether an IP address returned by a DNS lookup for a domain integrated with AEM as a Cloud Service is dedicated to one tenant or shared across Adobe’s CDN infrastructure.
October 2026
New article
Learn about the solutions to the issue when using Quick Publish for a specific page in AEM also publishes additional pages and template policies that you didn’t select.
October 2026
New article
Learn about the solutions to the issue when certain AEM blog articles are accessible through their URLs but don’t appear in search results when you search by their full displayed titles.
October 2026
New article
Learn about the solutions to the issue when the Language filter in the AEM Assets Admin View returns assets whose language metadata differs from the selected value.
October 2026
New article
Learn about the solutions to the issue when you receive a notification email about a content retention policy for inactive users stating that their content will be deleted after 30 days, and you’re unsure which content is affected or whether action is required.
October 2026
New article
Learn about the solutions to the issue when AEM as a Cloud Service log files forwarded to Azure Blob Storage continue to grow for several days and it’s unclear whether log rotation is time-based, size-based, or triggered by pod changes.
October 2026
New article
Learn about the solutions to the issue when the standard Audit Log Purge in AEM as a Cloud Service can’t delete APPROVED or PREVIEW audit log entries recorded when you use Dynamic Media.
October 2026
New article
Learn about the solutions to the issue when image modifiers such as
rotate=90 don’t update the image preview after you select an asset with Dynamic Media renditions in Content Advisor, and only the base rendition is displayed.October 2026
New article
Learn about the solutions to the issue when the Workflow Purge Scheduler component in the Developer Console shows an Activation Delayed status after you deploy its configuration in AEM as a Cloud Service, and it’s unclear when the purge task runs.
October 2026
New article
Learn about the solutions to the issue when the file upload popup doesn’t appear after you select File from the Create button in the on-premises AEM LTS SP03 Asset screen, once you’ve operated in a customized AEM environment and then started the standard one.
October 2026
New article
Learn about the solutions to the issue when the Forms Analytics dashboard in AEM Forms displays no analytics data across environments and the logs show timeouts when connecting to
api.omniture.com.October 2026
New article
Learn about the solutions to the issue when a deep link that you insert into a rich text field of an AEM Content Fragment is removed or altered after you save the fragment.
October 2026
New article
Learn about the solutions to the issue when some AEM as a Cloud Service users with the same access level can’t upload assets and don’t see the Create button or the upload option in the Assets interface, while other users with the same profile can.
October 2026
Calculating disk space requirements for AEM as a Cloud Service migration using Content Transfer Tool
New article
Learn about the solutions to the issue when you’re uncertain how to estimate the disk space needed for migration packages and temporary files when you migrate to AEM as a Cloud Service with the Content Transfer Tool.
October 2026
New article
Learn about the solutions to the issue when metadata changes that you make in the AEM Assets Essentials view don’t save in Chrome, while the issue doesn’t occur in the AEM Assets default view or in other browsers.
October 2026
New article
Learn about the solutions to the issue when the EAR merge step fails during Configuration Manager execution in on-premises AEM 6.5 SP25 on JBoss with the Failed to merge Ears error.
October 2026
New article
Learn about the solutions to the issue when component edit dialogs in the AEM Touch UI Page Editor don’t close with the Done or Cancel buttons after a Service Pack upgrade, even though changes are saved.
October 2026
New article
Learn about the solutions to the issue when files in certain AEM DAM folders, such as CSVs, can be accessed and downloaded directly through a web browser by anyone who knows the URL.
October 2026
New article
Learn about the solutions to the issue when your security requirements call for SSL/TLS-encrypted communication between AEM Forms 6.5 on JEE and Oracle Database, but the configured Oracle JDBC driver doesn’t support the required encryption features.
October 2026
New article
Learn about the solutions to the issue when your organization plans an upgrade or migration to AEM Forms 6.5 and needs clarification on Service Pack release timelines, supported platforms, supported JBoss and JDK versions, disk space, and migration prerequisites.
October 2026
New article
Learn about the solutions to the issue when tooltip and validation message text in AEM 6.5 authoring dialogs displays with improper line breaks or visual spacing, with words split in the middle.
October 2026
New article
Learn about the solutions to the issue when on-premises AEM 6.5 Publish instances have high CPU utilization and end users receive timeout errors when they access published sites.
October 2026
New article
Learn about the solutions to the issue when adding
test/cypress in pom.xml enforces Cypress UI tests in all AEM Cloud Manager environments, including production, while you need them to run only in QA.October 2026
New article
Learn about the solutions to the issue when published PNG assets with uppercase file extensions in AEM Assets return 404 Not Found when accessed through Dispatcher, while they’re accessible in the Author environment.
October 2026
New article
Learn about the solutions to the issue when you need each automatically generated adaptive video representation as a complete progressive MP4 file at a stable delivery URL in Dynamic Media with OpenAPI.
October 2026
New article
Learn about the solutions to the issue when AEM Assets View allows you to upload or rename assets with unsupported characters such as
# without a validation error, while Admin View blocks them.October 2026
New article
Learn about the solutions to the issue when you need to assign metadata schemas manually to each new folder in large or dynamic AEM Assets folder structures because no out-of-the-box feature assigns them by folder name pattern or path.
October 2026
New article
Learn about the solutions to the issue when Dynamic Media Viewer Presets in AEM, such as inline zoom or flyout viewers, don’t resize when the browser window or device viewport changes.
October 2026
New article
Learn about the solutions to the issue when a security review identifies an AEM Assets login endpoint that’s excluded from SAML authentication and the Dispatcher configuration doesn’t restrict requests to it as intended in AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when all JPG uploads to AEM Assets as a Cloud Service fail with a Process Failed message for multiple users.
October 2026
New article
Learn about the solutions to the issue when images or videos that you upload to the DAM with Dynamic Media enabled remain stuck in the Processing state and don’t generate renditions or reach a published status.
October 2026
New article
Learn about the solutions to the issue when asset folder thumbnails appear broken or duplicated in the AEM Template Assistant asset selector, even after you reprocess the Design Assets folder.
October 2026
New article
Learn about the solutions to the issue when you need to configure the CNAME records, including the
_acme-challenge record, to enable SSL for a custom domain in AEM Dynamic Media.October 2026
New article
Learn about the solutions to the issue when the Job ID# field in AEM Assets remains empty after you upload an image that contains Job Identifier or Transmission Reference metadata.
October 2026
New article
Learn about the solutions to the issue when assets uploaded through a custom filename-sanitization flow in AEM as a Cloud Service don’t appear automatically in the Assets UI, show a system user as the uploader, and don’t trigger duplicate filename detection.
October 2026
New article
Learn about the solutions to the issue when enterprise teams need guidance on repository architecture for managing working files, approved source files, and final assets across Adobe Creative Cloud and AEM Assets.
October 2026
New article
Learn about the solutions to the issue when an AEM Cloud Manager pipeline job fails to execute with a Branch not found in repository error, blocking production deployments.
October 2026
New article
Learn about the solutions to the issue when adding a Git repository in AEM Cloud Manager fails with the Connection to the repository timed out error because the repository is accessible only from internal networks or through a VPN.
October 2026
New article
Learn about the solutions to the issue when a deployment fails during the OSGi bundle resolution phase in AEM Cloud Manager and multiple bundles remain inactive or unresolved, with unresolved package requirements and ClassNotFoundException errors in the error logs.
October 2026
New article
Learn about the solutions to the issue when image uploads in AEM Forms fail with com.adobe.granite.asset.api.AssetException: Failed to create Asset at path errors after you manually uninstall the We.Retail packages from author and publish instances.
October 2026
New article
Learn about the solutions to the issue when PDFs generated by the AEM Forms Output Service open correctly in most viewers but fail to open in Microsoft Edge after network delivery.
October 2026
New article
Learn about the solutions to the issue when a Workbench process in AEM Forms JEE 6.5.0 fails for some records with a com.adobe.idp.dsc.util.InvalidCoercionException error.
October 2026
New article
Learn about the solutions to the issue when creating an LCA (LiveCycle Archive) file in AEM Forms Workbench on a clustered AEM Forms on JEE environment returns HTTP 404.
October 2026
New article
Learn about the solutions to the issue when your organization runs AEM on Red Hat JBoss and needs to migrate to the Adobe-bundled JBoss distribution while preserving all configurations and customizations.
October 2026
New article
Learn about the solutions to the issue when attachment functionality doesn’t work in PDF forms created with Adobe Designer 6.5 after you apply Reader Extensions.
October 2026
New article
Learn about the solutions to the issue when AEM Forms Workbench can’t connect to the AEM Forms server and the Workbench logs show errors such as Unable to validate user or ALC-DSC-099-000: com.adobe.idp.dsc.DSCRuntimeException: org.apache.axis.AxisFault: (503)Service Unavailable.
October 2026
New article
Learn about the solutions to the issue when users submit the same AEM Adaptive Form multiple times by clicking the Submit button repeatedly while file attachments upload or the form processes.
October 2026
New article
Learn about the solutions to the issue when you migrate signer certificates in AEM Forms and need Long-Term Validation (LTV) signing to remain functional and compliant.
October 2026
New article
Learn about the solutions to the issue when all Adaptive Form submissions in an AEM Forms environment fail with an HTTP 500 error, even when the form doesn’t include a captcha field.
October 2026
New article
Learn about the solutions to the issue when the AEM Forms as a Cloud Service Author Service UI remains stuck loading in multiple browsers without an explicit error message and never reaches the dashboard.
October 2026
New article
Learn about the solutions to the issue when saving a document fragment in AEM Forms 6.5 fails with Text Creation Failed in the UI and a javax.xml.xpath.XPathExpressionException error in the server log.
October 2026
New article
Learn about the solutions to the issue when PDF documents, including signed PDFs, open slowly after you install AEM Forms 6.5.25.0 on JEE (Service Pack 25).
October 2026
New article
Learn about the solutions to the issue when application deployment fails after you install AEM Forms 6.5.2 LTS on a new server and the logs show a ClassNotFoundException for
org.apache.xpath.XPathAPI.October 2026
New article
Learn about the solutions to the issue when PDF documents open slowly in AEM Forms on JBoss after you deploy a new build or upgrade to a recent service pack.
October 2026
New article
Learn about the solutions to the issue when AEM Forms Workbench clients can’t connect to the AEM instance after you apply hotfix 6.5.0-0134 unless they’re upgraded to Service Pack 25.
October 2026
New article
Learn about the solutions to the issue when PDF links authored in the AEM Text component always download instead of opening in a new tab because the response includes the
content-disposition: attachment header.October 2026
New article
Learn about the solutions to the issue when container elements defined in a DITA map, such as section headers or task groupings, are missing from the generated AEM Sites output.
October 2026
New article
Learn about the solutions to the issue when components such as Text or Image auto-scroll to the top of the page during authoring on AEM Sites pages that use a customized responsive grid.
October 2026
New article
Learn about the solutions to the issue when moving a page in AEM Sites doesn’t update its URL and the error logs report that the template isn’t allowed under the destination path.
October 2026
New article
Learn about the solutions to the issue when AEM Sites B2B and B2C storefronts have long response times or missing content on key pages, such as Product Overview and Product Detail, during high-traffic events.
October 2026
New article
Learn about the solutions to the issue when accessing the AEM Author URL displays an unexpected authentication pop-up instead of the login screen and the browser shows an ERR_INVALID_RESPONSE error.
October 2026
New article
Learn about the solutions to the issue when the AEM Sites toolbar displays different sets of editing tools for different users when administrators use impersonation.
October 2026
New article
Learn about the solutions to the issue when assets don’t deactivate at their configured scheduled off time after an AEM Long-Term Support (LTS) upgrade.
October 2026
New article
Learn about the solutions to the issue when pages created through workflows in AEM 6.5 LTS lack expected content and MSM rollout configuration errors or null values occur.
October 2026
New article
Learn about the solutions to the issue when Adobe Campaign Classic delivery preparation fails for AEM-authored email templates because the equals sign in personalization output blocks is HTML-encoded after an upgrade.
October 2026
New article
Learn about the solutions to the issue when your projects depend on the deprecated Classic Commerce and CommerceSession APIs, which are no longer available in on-premises AEM 6.5 LTS.
October 2026
New article
Learn about the solutions to the issue when you prepare for an AEM 6.5 LTS upgrade and need to know whether offline datastore and index consistency checks are required.
October 2026
New article
Learn about the solutions to the issue when the Modified Date and Published Date fields are missing from the Assets console for some assets after an AEM Assets 6.5 LTS upgrade.
October 2026
New article
Learn about the solutions to the issue when the Letters preview in the Create Correspondence interface appears blank in AEM 6.5 LTS running on Java 17 or 21.
October 2026
New article
Learn about the solutions to the issue when attempts to register devices locally fail after you install the Screens Cloud AMS package on AEM LTS and the
/screens/devices.html page doesn’t provide local device management.October 2026
New article
Learn about the solutions to the issue when you need to monitor an AEM as a Cloud Service environment with Dynatrace APM or forward AEM logs to Dynatrace or an Elasticsearch or OpenSearch-based system.
October 2026
New article
Learn about the solutions to the issue when enabling User Sync configuration on AEM as a Cloud Service Publisher environments fails while a Cloud Manager pipeline is running against the target environment.
October 2026
New article
Learn about the solutions to the issue when you need to monitor the availability of important AEM-published pages, CDN delivery, or third-party endpoints with custom New Relic Synthetics monitors.
October 2026
New article
Learn about the solutions to the issue when you receive 403 Forbidden while you create an Edge Delivery Services site through an organization-scoped Admin API operation or open Log Viewer without the required log permission.
October 2026
New article
Learn about the solutions to the issue when you find orphaned or duplicate Dynamic Media configuration nodes under
/conf/global/settings/cloudconfigs/ in AEM as a Cloud Service and can’t remove them.October 2026
New article
Learn about the solutions to the issue when migration from Legacy Egress Proxy to Advanced Networking Dedicated Egress IP fails for a specific AEM as a Cloud Service environment.
October 2026
New article
Learn about the solutions to the issue when requesting PNG or JPEG output for an SVG source asset through Dynamic Media OpenAPI returns the original SVG without rasterization.
October 2026
New article
Learn about the solutions to the issue when one or more expected IMS groups are missing after login for an AEM as a Cloud Service user who has both an Adobe ID and a Federated ID.
October 2026
New article
Learn about the solutions to the issue when site visitors receive more HTTP 5xx errors, such as 503 or 504, and product pages in AEM as a Cloud Service become slow or unresponsive during traffic spikes.
October 2026
New article
Learn about the solutions to the issue when you can’t enable AEM Sites Optimizer on a standard sandbox environment to evaluate its features.
October 2026
New article
Learn about the solutions to the issue when a Java application fails to connect to an AEM as a Cloud Service endpoint with a PKIX path building failed / SSLHandshakeException error, while OpenSSL validation from the same server succeeds.
October 2026
New article
Learn about the solutions to the issue when AEM Sites pages in AEM as a Cloud Service aren’t locked automatically after the first edit, requiring manual action and increasing the risk of editing conflicts.
October 2026
New article
Learn about the solutions to the issue when an AEM as a Cloud Service production deployment fails with a KubernetesDeploymentTimeoutException even though the underlying rollout reaches a healthy, completed state.
October 2026
New article
Learn about the solutions to the issue when AEM Assets as a Cloud Service automatically unpublishes assets whose
prism:expirationDate is in the past and you need different expiration behavior.October 2026
New article
Learn about the solutions to the issue when assets uploaded to the DAM in AEM as a Cloud Service remain in the Processing state, don’t generate renditions, and Author logs show that the Adobe I/O Events registration failed.
October 2026
New article
Learn about the solutions to the issue when a monitoring tool reports that an SSL certificate for an Adobe-managed domain in AEM as a Cloud Service is approaching expiration and you’re unsure whether action is required.
October 2026
New article
Learn about the solutions to the issue when scheduled jobs in AEM as a Cloud Service remain unprocessed in the queue and the logs show errors stating that AEM can’t derive the user name for the bundle and sub service.
October 2026
New article
Learn about the solutions to the issue when you’re uncertain whether Eclipse Temurin JDK 25 can replace Oracle JDK 21 for local development, AEM SDK usage, and Maven builds with AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when updated approved assets remain unavailable at their Dynamic Media with OpenAPI delivery URLs for more than 15 minutes in AEM as a Cloud Service, and no status indicator confirms when an asset is pushed to Dynamic Media.
October 2026
New article
Learn about the solutions to the issue when an additional AEM publish region doesn’t report host metrics or tags in Dynatrace, even though logs from its publish pods forward successfully.
October 2026
New article
Learn about the solutions to the issue when a page move operation in AEM Sites Author hides the original page in the Sites console and creates a duplicate node, preventing further updates or renaming.
October 2026
New article
Learn about the solutions to the issue when AEM Content Transfer Tool ingestion fails repeatedly after several hours and the logs show InvalidBinaryReferencesIndexException: Unrecognized magic number errors while processing segment archive files.
October 2026
New article
Learn about the solutions to the issue when content extraction fails during Content Transfer from AEM 6.5 to AEM as a Cloud Service with a Segment Not Found error and the logs report Unrecognized magic number for TAR files.
October 2026
New article
Learn about the solutions to the issue when Lucidworks crawlers can’t access AEM as a Cloud Service Publish instances without strong authentication, such as SAML or OAuth.
October 2026
New article
Learn about the solutions to the issue when users with the Owner role in an AEM as a Cloud Service Project Team can see only their own profile and can’t view or add other users.
October 2026
New article
Learn about the solutions to the issue when the Content Fragment option doesn’t appear in the Sites Console for all users after someone enables or disables the Unified Shell navigation overlay in AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when selecting the Content Hub link in AEM as a Cloud Service redirects to AEM Sites or displays a blank screen instead of loading Content Hub.
October 2026
New article
Learn about the solutions to the issue when Experience Production Agent Content Update jobs in AEM as a Cloud Service fail with persistent internal error messages, even for simple text-only requests.
October 2026
New article
Learn about the solutions to the issue when Content Hub in AEM Assets shows only the header and search bar, and the asset grid, thumbnails, filters, and tag options don’t load.
October 2026
New article
Learn about the solutions to the issue when custom workflow models in AEM as a Cloud Service revert to their default definitions under
/var/workflow/models after a later deployment or environment lifecycle event.October 2026
New article
Learn about the solutions to the issue when Adobe log streams in AEM as a Cloud Service are unavailable for 15 to 40 minutes after the daily log rotation at 00:00 UTC and AIO
tail:logs connection attempts fail.October 2026
New article
Learn about the solutions to the issue when running migration analysis directly on the production AEM author instance affects performance while you plan an AEM Assets migration to AEM as a Cloud Service with the Content Transfer Tool.
October 2026
New article
Learn about the solutions to the issue when Dynamic Media delivers some PNG and GIF assets in JPEG format on iPhone devices through URLs with an
.avif extension, resulting in lost transparency or animation.October 2026
New article
Learn about the solutions to the issue when the Assets View UI Extensibility extension points, such as
aem/assets/browse/1 and aem/assets/details/1, don’t appear in AEM as a Cloud Service despite an Assets Ultimate entitlement.October 2026
New article
Learn about the solutions to the issue when image URLs generated by the Asset Delivery API or Core Image Component include query parameters in inconsistent order in AEM as a Cloud Service, resulting in unstable ETag values and
If-None-Match requests that return 200 OK instead of 304 Not Modified.October 2026
New article
Learn about the solutions to the issue when the
/libs/commerce component library is missing after you upgrade from AEM 6.5 SP24 to AEM 6.5 LTS SP3 and implementations that rely on classic CIF components stop working.October 2026
New article
Learn about the solutions to the issue when you need to generate a report of all assets uploaded to AEM, including author name, upload date, file type, and content path, and the previous Workfront-based process is no longer available.
October 2026
New article
Learn about the solutions to the issue when an AEM Rapid Development Environment (RDE) remains in Deployment in progress after you install a large content package and CLI commands such as
aio aem rde status fail with internal errors.October 2026
New article
Learn about the solutions to the issue when the Paste menu option is intermittently unavailable in AEM Assets after you copy assets and navigate to a destination folder.
October 2026
New article
Learn about the solutions to the issue when you’re uncertain whether AEM Dispatcher serves stale cached content during the grace period after cached content expires and before fresh content is retrieved.
October 2026
New article
Learn about the solutions to the issue when you need to understand whether AEM Dispatcher serves cached content during the
/gracePeriod after an activation invalidates an auto-invalidated resource.October 2026
New article
Learn about the solutions to the issue when a custom SQL-2 query in AEM as a Cloud Service triggers a Query Without Index Detected alert during deployment of a new custom Oak index.
October 2026
New article
Learn about the solutions to the issue when you need AEM as a Cloud Service production Publish error logs for specific dates and large log files make manual extraction and keyword searches difficult.
October 2026
New article
Learn about the solutions to the issue when an incomplete or outdated Content Fragment and Model Management API Index Package in AEM results in missing indexes that affect functionality and performance.
October 2026
New article
Learn about the solutions to the issue when images in AEM as a Cloud Service fail to load because image requests repeatedly redirect with 302 or 304 responses and the URLs grow with duplicated path segments.
October 2026
New article
Learn about the solutions to the issue when the Branch selection field on the Source code tab of a Fullstack Development Pipeline in Cloud Manager is read-only and displays an error message for a repository connected to an external GitLab instance.
October 2026
New article
Learn about the solutions to the issue when a buildup of unhealthy or completed workflow instances in AEM degrades system health and Workflow Instances UI responsiveness, and the UI shows many workflows with the Unhealthy status.
October 2026
New article
Learn about the solutions to the issue when the Edge Delivery Services site origin is incorrectly updated with the
/well-known/adobe/cloudmanager-challenge.txt path after site verification and domain mapping fails.October 2026
New article
Learn about the solutions to the issue when you want to understand and reduce your organization’s usage of billable content requests in AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when large or concurrent imports in AEM cause performance delays, import jobs fail and restart automatically, and multiple workflow instances for the same import appear in the logs.
October 2026
New article
Learn about the solutions to the issue when you need to migrate public PDF assets from AEM Sites DAM URLs to AEM Assets delivery URLs in AEM as a Cloud Service without losing search engine indexing or SEO signals.
October 2026
New article
Learn about the solutions to the issue when an OSS scanner, such as Sonatype, reports findings such as CVE-2024-21490 or CVE-2022-25844 for the ACS AEM Commons 6.17.4 dependency in AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when attempts to access the OSGi Console at
/system/console in AEM as a Cloud Service fail and you can’t review or modify OSGi configurations or monitor bundle states.October 2026
New article
Learn about the solutions to the issue when you want to incorporate upstream changes to
aem.js in an existing AEM as a Cloud Service project and need to check the effects on custom blocks, scripts, preview, or publishing.October 2026
New article
Learn about the solutions to the issue when security monitoring tools detect AEM access log entries indicating that an asset sharing service account performed a privileged action.
October 2026
New article
Learn about the solutions to the issue when the standby instance’s
tarmk-coldstandby.log in AEM TarMK Cold Standby grows rapidly, disk space runs low, synchronization fails, and the logs contain repeated StackOverflowError entries.October 2026
New article
Learn about the solutions to the issue when you load test the AEM as a Cloud Service Publish tier and need to assess the effect of increased traffic on response time, errors, and throughput.
October 2026
New article
Learn about the solutions to the issue when CDN logs for AEM as a Cloud Service show a high volume of requests with a missing or empty
User-Agent header.October 2026
New article
Learn about the solutions to the issue when the Downloaded By or Downloaded By User Name values are blank in AEM as a Cloud Service Assets Download reports.
October 2026
New article
Learn about the solutions to the issue when published content changes in AEM as a Cloud Service aren’t visible on CDN domain URLs, while the author environment displays the updates correctly.
October 2026
New article
Learn about the solutions to the issue when you migrate AEM Forms from Red Hat JBoss to the Adobe-bundled JBoss environment and configuration mismatches and deployment issues occur.
October 2026
New article
Learn about the solutions to the issue when the Renditions panel in the AEM as a Cloud Service Assets UI doesn’t display any renditions for DAM assets, even though rendition binaries are present in the repository.
October 2026
New article
Learn about the solutions to the issue when your organization hosts large-scale registration or campaign events that generate significant traffic to AEM as a Cloud Service and you need to keep the production infrastructure and proxy tunnel stable.
October 2026
New article
Learn about the solutions to the issue when assets uploaded to AEM as a Cloud Service through the Workfront connector or manually remain in the
PREPROCESSING state for an extended period.October 2026
New article
Learn about the solutions to the issue when Cloud Manager deployment logs show an extended duration at steps such as
wait-for-env-ready and the deployment times out in AEM as a Cloud Service.October 2026
New article
Learn about the solutions to the issue when the Bulk Reference Processor utility in AEM returns zero results for asset queries after you remove a custom
SlingOrderedFolder index.October 2026
New article
Learn about the solutions to the issue when AEM as a Cloud Service Author environments have slow page loading, delays in the Sites and Assets consoles, and difficulty editing pages because unnecessary nodes are present at the root level of the repository.
October 2026
New article
Learn about the solutions to the issue when the Cloud Manager pipeline fails during deployment of
cdn.yaml with a YAML parsing error, even though the file appears valid in external validators.October 2026
New article
Learn about the solutions to the issue when AEM Guides output generation for DITA maps doesn’t complete or remains stuck and the error logs contain javax.jcr.version.VersionException: No such Version.
October 2026
New article
Learn about the solutions to the issue when users must edit the content of existing Experience Fragment components in AEM but must not add, move, or delete components.
October 2026
New article
Learn about the solutions to the issue when Experience Fragment pages in AEM as a Cloud Service remain locked and can’t be unlocked with the Unlock button, even by users with appropriate permissions.
October 2026
New article
Learn about the solutions to the issue when detaching a live copy from a language master in AEM Sites fails, preventing the removal of unwanted pages during rollouts and bulk publications.
October 2026
New article
Learn about the solutions to the issue when Adobe I/O Page Version events (
aem.sites.page.versioned) are intermittently not delivered for some page versions in AEM as a Cloud Service.October 2026
New article
Learn about the solutions to the issue when you plan to migrate from an external search engine to native Oak indexes and the QueryBuilder API in AEM as a Cloud Service and need to confirm licensing costs and usage limits.
October 2026
New article
Learn about the solutions to the issue when extraction key validation fails in the AEM Content Transfer Tool UI and the network response shows
validationSuccess: false with a Connection Failed error.October 2026
New article
Learn about the solutions to the issue when you need to delete large numbers of Content Fragment nodes and related DAM paths from AEM as a Cloud Service production Author, Publish, and Preview environments.
October 2026
New article
Learn about the solutions to the issue when content copy operations for large sites in AEM as a Cloud Service take many hours to complete and the progress percentage in Cloud Manager remains low for an extended period.
October 2026
New article
Learn about the solutions to the issue when a custom Oak index that targets
cq:AuditEvent appears in /oak:index on the local AEM as a Cloud Service SDK but not in the Cloud Service environment after deployment.October 2026
New article
Learn about the solutions to the issue when users assigned to the Sites Product Profile in Adobe Admin Console authenticate successfully to AEM as a Cloud Service but can’t see the Sites console.
October 2026
New article
Learn about the solutions to the issue when the Title field appears blank when you reopen a tag for editing in AEM Assets after you use certain special characters in the tag title.
October 2026
New article
Learn about the solutions to the issue when a configuration node that you delete from the Site Config page on AEM as a Cloud Service Author and publish remains visible on Publish.
October 2026
New article
Learn about the solutions to the issue when you need to apply a custom metadata form in the Assets View only to Content Fragments and not to page-type assets in the same folder in AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when HTTP responses from your AEM 6.5 LTS production website include the
x-vhost and x-dispatcher headers.October 2026
New article
Learn about the solutions to the issue when publishing a content fragment with the
/adobe/sites/cf/fragments/publish API in AEM as a Cloud Service fails to push the fragment to preview or publish environments and a warning appears in the error log.October 2026
New article
Learn about the solutions to the issue when you prepare to deploy AEM 6.5 LTS on Linux and need to confirm whether the 32-bit Linux shared libraries listed in the documentation are still required.
October 2026
New article
Learn about the solutions to the issue when you’re uncertain how assets such as images are synchronized from AEM Assets to AEM Sites when you use Content Fragments in AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when workflow instances in AEM as a Cloud Service complete successfully but remain listed under running instances, and assets continue to display the In Workflow badge.
October 2026
New article
Learn about the solutions to the issue when you need to determine whether the PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 affect AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when some video assets that you upload and process in AEM as a Cloud Service don’t have the expected Dynamic Media nodes or metadata properties, such as
dam:scene7ID.October 2026
New article
Learn about the solutions to the issue when some AEM Assets don’t generate Smart Crop renditions after you run the Update Metadata workflow and reprocess them because they have a
.jpg extension but are actually in WEBP format.October 2026
New article
Learn about the solutions to the issue when users are intermittently redirected to screens other than the main Assets landing page after logging in to AEM Assets.
October 2026
New article
Learn about the solutions to the issue when WebP renditions generated with an AEM Assets Processing Profile are larger than the corresponding JPEG renditions of the same source image and pixel dimensions.
October 2026
New article
Learn about the solutions to the issue when Dynamic Media video assets in AEM as a Cloud Service fail to process, remain in
NeedsReupload or process failed status, and the dam:scene7Failure property reports that no job result or failure message was found.October 2026
New article
Learn about the solutions to the issue when you need asset metadata from AEM Assets for reporting or downstream processing but don’t see a CSV export option in search results or collection views.
October 2026
New article
Learn about the solutions to the issue when the References rail in AEM Assets asset properties shows zero or fewer Sites page references than expected, while the Move or Unpublish workflow lists them.
October 2026
New article
Learn about the solutions to the issue when the
tiff:pixelDpi metadata property isn’t generated or populated for image assets that you upload to AEM Assets.October 2026
New article
Learn about the solutions to the issue when the Connected Assets panel in AEM Assets loads indefinitely or returns a Gateway Timeout error during bulk asset migrations for end users with restricted DAM permissions.
October 2026
New article
Learn about the solutions to the issue when you need the options in one Enumeration dropdown field of an AEM Content Fragment Model to depend on the selection in another field.
October 2026
New article
Learn about the solutions to the issue when a failed AEM Cloud Manager development environment can’t be deleted through the UI or API and its development environment credit isn’t released.
October 2026
New article
Learn about the solutions to the issue when AEM Cloud Manager pipeline executions consistently fail at the deploy step with the HELM_RELEASE_FAILED error and publish health checks report HTTP 503 errors during rollout.
October 2026
Schedule AEM as a Cloud Service maintenance updates around deployments and verify hibernation status
New article
Learn about the solutions to the issue when automatic AEM as a Cloud Service maintenance releases trigger during your deployment window and Stage and Production environments are marked as hibernated, delaying deployment validation.
October 2026
New article
Learn about the solutions to the issue when user accounts or group memberships on the AEM as a Cloud Service publish tier aren’t retained after an environment rebuild or a Cloud Manager deployment.
October 2026
New article
Learn about the solutions to the issue when Edge Function runtime logs aren’t listed as a separate AEM service-log type in Cloud Manager and you need to find the appropriate way to access them.
October 2026
New article
Learn about the solutions to the issue when the AEM Cloud Manager deployment pipeline fails during the Custom UI Test step with errors such as ERR_REQUIRE_ESM: Must use import to load ES Module.
October 2026
New article
Learn about the solutions to the issue when a Full Stack pipeline configured with
ignoreWebTierConfig=true produces an empty dispatcher.zip in AEM as a Cloud Service and applying it causes deployment errors.October 2026
New article
Learn about the solutions to the issue when the AEM Cloud Manager dispatcher deployment pipeline takes significantly longer than usual during the Stage rollout without explicit errors.
October 2026
New article
Learn about the solutions to the issue when the Cloud Manager pipeline reports a Reliability Rating of C and the Code Quality report identifies multiple OakPAL Bug findings in AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when only one certificate appears in the selection dropdown while you update the SSL certificate for a domain mapping in AEM Cloud Manager, and reselecting it doesn’t push the renewed certificate to the CDN.
October 2026
New article
Learn about the solutions to the issue when CDN purge requests in AEM as a Cloud Service fail with the Unauthorized Purge. Please setup a PURGE key via Configuration Pipeline. error, even though the configuration pipeline completes successfully.
October 2026
New article
Learn about the solutions to the issue when an AEM Cloud Manager deployment pauses at the
wait-for-env-ready step and appears to run indefinitely while a Non-Interruptive Maintenance Upgrade (NIMU) is in progress.October 2026
New article
Learn about the solutions to the issue when the Content AI Sources tab in Cloud Manager fails to load and displays the Something went wrong - We couldn’t load your content sources. Please try again later. error.
October 2026
New article
Learn about the solutions to the issue when calls to the Cloud Manager API return the Api Key is invalid (403003) error for credentials from an Adobe Developer Console project that isn’t subscribed to the Cloud Manager API.
October 2026
New article
Learn about the solutions to the issue when the Stage environment doesn’t appear in the environment selector while you create a non-production pipeline for deploying
/config changes in AEM Cloud Manager.October 2026
New article
Learn about the solutions to the issue when your outbound IP addresses change and connectivity to AEM as a Cloud Service or Workfront fails for traffic from new IPs that aren’t allowlisted.
October 2026
New article
Learn about the solutions to the issue when document generation workflows in an AEM as a Cloud Service production environment fail and the logs show HTTP 400 errors on POST requests to
/ims/exchange/jwt with no access token returned.October 2026
New article
Learn about the solutions to the issue when the Code Editor that was available in the Adaptive Forms Rule Editor in on-premises AEM Forms isn’t present in AEM Forms as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when setting Minimum repetitions to
0 on a repeatable panel in AEM Adaptive Forms Core Components doesn’t produce a zero-instance initial render and Show/Hide rules don’t reliably control every instance.October 2026
New article
Learn about the solutions to the issue when component errors display inline in lower AEM as a Cloud Service environments but cause the entire page to fail to render in author mode in higher environments.
October 2026
New article
Learn about the solutions to the issue when the Rename button in the AEM Sites new editor appears to complete but doesn’t change the content fragment name.
October 2026
New article
Learn about the solutions to the issue when you can’t highlight and copy site asset details such as title, name, last modified, and published directly from the Sites console after migrating to AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when you receive an automated alert indicating a traffic spike at the origin in your AEM as a Cloud Service Sites production environment.
October 2026
New article
Learn about the solutions to the issue when CSS or JavaScript changes pushed to a feature branch appear at the branch’s preview URL but don’t appear or are significantly delayed in the Universal Editor canvas on AEM Author.
October 2026
New article
Learn about the solutions to the issue when the persisted-query list doesn’t load in the GraphQL editor on an AEM 6.5 LTS Managed Services Author instance behind a Dispatcher, while it loads correctly on Publisher.
October 2026
New article
Learn about the solutions to the issue when browsers report CORS errors for cross-origin requests to GraphQL persisted query endpoints in AEM as a Cloud Service because CDN responses lack the
Access-Control-Allow-Origin header.October 2026
New article
Learn about the solutions to the issue when repeated cross-origin requests for a GraphQL persisted query in AEM as a Cloud Service receive a cached CDN response without the required
Access-Control-Allow-Origin header.October 2026
New article
Learn about the solutions to the issue when URLs embedded in rich-text components inside Experience Fragments remain pointed to source-language pages after a Language Copy in AEM.
October 2026
New article
Learn about the solutions to the issue when Content Fragment content in AEM reverts to an older version after updates, and opening and closing a fragment without changes creates a new version each time.
October 2026
New article
Learn about the solutions to the issue when the authorized Jira integration section is no longer visible on the AEM Sites Optimizer Settings page.
October 2026
New article
Learn about the solutions to the issue when Universal Editor in AEM as a Cloud Service responds slowly, the canvas updates late, or timeout dialogs appear when authors use a high-latency or low-bandwidth network.
October 2026
New article
Learn about the solutions to the issue when body (RTE) content in the media-module component doesn’t render for end users on published AEM Cloud Sites pages, while it displays as expected in Author and preview.
October 2026
New article
Learn about the solutions to the issue when forms in AEM Sites fail to load after a jackson-databind upgrade and the error message includes a TypeNotPresentException referencing
PropertyNamingStrategy$SnakeCaseStrategy.October 2026
New article
Learn about the solutions to the issue when content fragments in different languages appear as the same offer in Adobe Target after export from AEM because they share the same Target offer ID.
October 2026
New article
Learn about the solutions to the issue when a file sent from Workfront appears in AEM Assets but one or more expected mapped metadata values are blank.
October 2026
New article
Learn about the solutions to the issue when you need to understand how dynamic baselines are re-evaluated at publish time during the
publishditamap workflow in AEM Guides.October 2026
New article
Learn about the solutions to the issue when AEM 6.5.24 Author and Publisher instances become unresponsive or crash with repeated java.lang.OutOfMemoryError: Java heap space errors as heap or Metaspace utilization grows.
October 2026
New article
Learn about the solutions to the issue when security scans of on-premises AEM 6.5 continue to detect Handlebars.js 4.7.7 after you apply the security patch for its vulnerability.
October 2026
New article
Learn about the solutions to the issue when the AEM 6.5 Author instance is slow or unresponsive, publishing to Publisher fails or is delayed, and thread dumps show multiple stuck replication Test Connection threads.
October 2026
New article
Learn about the solutions to the issue when console navigation and user icon actions in AEM 6.5 SP21 don’t respond on affected Publish servers and the logs show repeated HTTP 500 errors for client library requests.
October 2026
New article
Learn about the solutions to the issue when AEM Forms Designer 6.5 (32-bit) fails to launch on Windows with the error The program can’t start because DLL_NAME.dll is missing from your computer.
October 2026
New article
Learn about the solutions to the issue when video captions in the S7 (Scene7) video player don’t disappear at the WebVTT end time and remain visible until the next caption appears.
October 2026
New article
Learn about the solutions to the issue when Mutual SSL (MSSL) replication in AEM 6.5.1 fails with 401 Unauthorized errors, even though HTTPS and the KeyStore and TrustStore are configured correctly.
October 2026
New article
Learn about the solutions to the issue when SVG files are rejected when you upload them to the DAM on AEM Managed Services.
October 2026
New article
Learn about the solutions to the issue when a video asset is visible in the AEM DAM but doesn’t appear on the connected YouTube channel, with no clear error message or upload status.
October 2026
New article
Learn about the solutions to the issue when PDF and HTML5 outputs in AEM Assets with the Publish Microservice intermittently fail to generate with the DXML_MESSAGE_0002 (HTTP 400) error.
October 2026
New article
Learn about the solutions to the issue when you need to review asset actions such as uploads, edits, deletions, and sharing in AEM Assets, including the user and date when each action was recorded.
October 2026
New article
Learn about the solutions to the issue when you can’t filter or group download or view counts by custom metadata fields, such as asset type, collection, or designer, in the AEM Assets Insights dashboard.
October 2026
New article
Learn about the solutions to the issue when proofreaders and authors need to add inline XML comments in AEM Assets Author mode with Editor 2.0, but comments are available only in Reviewer mode by default.
October 2026
New article
Learn about the solutions to the issue when images from AEM Dynamic Media presets configured for PNG output are delivered as WebP, even after you add the
bfc=off parameter to the preset.October 2026
New article
Learn about the solutions to the issue when Dynamic Media videos encoded with out-of-the-box video presets don’t load or play in Mozilla Firefox, while they work in Google Chrome and Microsoft Edge.
October 2026
New article
Learn about the solutions to the issue when people assigned a Limited license and the Delivery product profile see empty AEM Assets folders in Adobe Express.
October 2026
New article
Learn about the solutions to the issue when Copy URL in AEM Assets displays the default delivery URL instead of your configured custom subdomain.
October 2026
New article
Learn about the solutions to the issue when a custom AEM Sites page-publication workflow publishes referenced Experience Fragments with the page, even when authors manage and publish those fragments on a separate schedule.
October 2026
New article
Learn about the solutions to the issue when repository searches with DITA Map or DITA Topic filters return no results after you migrate to a new on-premises AEM 6.5 LTS instance, while searches without those filters work.
October 2026
New article
Learn about the solutions to the issue when the AEM Workfront Enhanced Connector integration fails after you save the connector configuration and the No connection configuration for this cloud service has been found error appears.
October 2026
New article
Learn about the solutions to the issue when an AEM Cloud Manager Production deployment remains in progress for several hours, fails with a generic system issue error, and blocks subsequent deployments.
October 2026
New article
Learn about the solutions to the issue when an AEM Cloud Manager deployment fails during the re-indexing step with the Failed to compare indexes error because a new customized index can’t be added while an index with a higher major version exists.
October 2026
New article
Learn about the solutions to the issue when you can’t scale green publish instances to 8XL in AEM Managed Services during an active Cloud Manager blue/green deployment.
October 2026
New article
Learn about the solutions to the issue when a large number of Deserialization not allowed for class errors appear during server startup and Configuration Manager execution after you upgrade AEM Forms JEE to 6.5.25 on IBM WebSphere.
October 2026
New article
Learn about the solutions to the issue when AEM Forms smoke tests fail and document generation doesn’t work after you upgrade from Windows Server 2019 to Windows Server 2022.
October 2026
New article
Learn about the solutions to the issue when it’s unclear whether Java 8 and Java 11 client operation with AEM Forms 6.5 LTS falls within the supported and QA-tested scope.
October 2026
New article
Learn about the solutions to the issue when your organization requires support for AEM Forms 6.5 beyond its published extended support end date.
October 2026
New article
Learn about the solutions to the issue when the POST request to the json2html service returns an Unauthorized error while you configure content overlay in AEM Cloud Sites, even though the initial overlay configuration succeeds.
October 2026
New article
Learn about the solutions to the issue when one AEM Managed Services Publish instance returns a high number of HTTP 500 errors across multiple application URLs while other Publish instances serve traffic normally.
October 2026
New article
Learn about the solutions to the issue when you want publishing content under one site subtree to invalidate only that site’s cached content in AEM Dispatcher, without invalidating an independent sibling site subtree.
October 2026
New article
Learn about the solutions to the issue when the Delete action for Experience Fragments is visible to all users in the main AEM Sites Experience Fragment console regardless of group membership.
October 2026
New article
Learn about the solutions to the issue when Smart Tagging in AEM LTS fails to tag assets and the logs show the Service url is missing warning.
October 2026
New article
Learn about the solutions to the issue when security scans of AEM 6.5.x report Underscore.js 1.13.4 (CVE-2026-27601) and jQuery 1.12.4 with multiple vulnerabilities.
October 2026
New article
Learn about the solutions to the issue when the truststore fails to restore after an AEM LTS upgrade and a content refresh from production to development, SAML authentication is impacted, and the AEM Author login page isn’t accessible over HTTPS.
October 2026
New article
Learn about the solutions to the issue when known issues in AEM 6.5 LTS SP1, SP2, and SP3 corrupt the repository and cause a SegmentNotFoundException (SNFE).
October 2026
New article
Learn about the solutions to the issue when you’re instructed to reduce a MongoMK Author cluster to one active Author instance and the MongoDB replica set to one member during an in-place upgrade to AEM 6.5 LTS, and you need to know whether that’s technically required.
October 2026
New article
Learn about the solutions to the issue when content updates that you publish in AEM don’t appear on some live sites, inconsistently across different site paths.
October 2026
New article
Learn about the solutions to the issue when page move, delete, copy, or language copy operations in AEM Cloud Service take an unusually long time or don’t finish, blocking content authoring.
October 2026
New article
Learn about the solutions to the issue when email sent from AEM as a Cloud Service to external SMTP endpoints fails with connection timeouts and the logs show MailConnectException and SocketTimeoutException errors.
October 2026
New article
Learn about the solutions to the issue when user creation in AEM fails for email addresses from certain domains with IMS errors such as Illegal to invite user from another organization’s owned auth src or No valid users were found in the request.
October 2026
New article
Learn about the solutions to the issue when a custom servlet page in AEM Author remains hidden behind a loading spinner when accessed through the Experience Cloud Shell iframe, while direct access to the servlet URL works.
October 2026
New article
Learn about the solutions to the issue when access to the AEM as a Cloud Service Preview service still returns 403 Not allowed errors after you add specific IP addresses to the Preview IP Allow List in Cloud Manager.
October 2026
New article
Learn about the solutions to the issue when the AEM Inbox notification badge in the global header doesn’t update immediately after you read or complete an Inbox item.
October 2026
New article
Learn about the solutions to the issue when the legacy AEM as a Cloud Service Developer Console returns 503 Service Unavailable and the new Developer Console shows an unknown error with no bundles listed in the OSGi Bundles view.
October 2026
New article
Learn about the solutions to the issue when an external service requires a stable source IP before it accepts connections from AEM as a Cloud Service, and you can’t rely on AEM’s default outbound IP because it can change.
October 2026
New article
Learn about the solutions to the issue when older cached objects in the AEM as a Cloud Service CDN don’t have the new
Surrogate-Key header, so purging by that key doesn’t invalidate them, and a full CDN purge is undesirable.October 2026
New article
Learn about the solutions to the issue when a DNS lookup of the program hostname returns one IP address and you need to identify the dedicated egress IP for each configured Publish region in AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when AEM as a Cloud Service log forwarding to Azure Blob Storage stores files under log-type folders instead of date-partitioned folders.
October 2026
New article
Learn about the solutions to the issue when AEM as a Cloud Service environments appear with a Hibernated status in the newer Developer Console even though they remain active and accessible.
October 2026
New article
Learn about the solutions to the issue when uploaded assets in AEM as a Cloud Service remain in the Processing state, no renditions are generated, the assets can’t be published, and Scene7 URLs aren’t generated.
October 2026
New article
Learn about the solutions to the issue when you can’t open or download the Lighthouse score from the Experience Audit report in AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when an AEM as a Cloud Service user with
jcr:all permissions on /content/dam can’t access Tools > Assets > Reports.October 2026
New article
Learn about the solutions to the issue when Publish, Dispatcher, or other AEM as a Cloud Service environment logs for specific historical dates are unavailable for download in Cloud Manager.
October 2026
New article
Learn about the solutions to the issue when composite fields in Content Fragments remain editable in the AEM as a Cloud Service Content Fragment Touch-UI editor and the expected edit restriction isn’t enforced.
October 2026
New article
Learn about the solutions to the issue when the main product image on an AEM Product Detail Page briefly displays a grey box before the new image loads when you switch between product configurations.
October 2026
New article
Learn about the solutions to the issue when Scheduled Launches created from other Launches in AEM as a Cloud Service don’t publish at the configured time and the source page isn’t updated.
October 2026
New article
Learn about the solutions to the issue when some JPEG images in AEM as a Cloud Service fail to load in browsers such as Chrome with errors like ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION.
October 2026
New article
Learn about the solutions to the issue when applying broad deny permissions to a large AEM Assets DAM folder degrades performance and deleting the folder in one operation slows the system.
October 2026
New article
Learn about the solutions to the issue when the AEM as a Cloud Service Author environment becomes inaccessible and returns an HTTP 503 Service Unavailable error, often after severe slowness.
October 2026
New article
Learn about the solutions to the issue when members of an authoring user group can’t create or edit content in one AEM as a Cloud Service environment, while they author successfully in identically configured environments.
October 2026
New article
Learn about the solutions to the issue when an unintended Restore Tree operation in AEM as a Cloud Service causes the loss or rollback of many pages under a specific content path.
October 2026
New article
Learn about the solutions to the issue when you need to copy content directly to or from AEM as a Cloud Service publish instances, but the Content Copy Tool supports only author environments.
October 2026
New article
Learn about the solutions to the issue when a specific content path isn’t accessible through AEM Dispatcher and returns an error in the browser, while other content paths remain accessible.
October 2026
New article
Learn about the solutions to the issue when access to AEM as a Cloud Service Persisted Query API endpoints with OAuth Server-to-Server credentials fails with a 403 Forbidden missing required scopes error.
October 2026
New article
Learn about the solutions to the issue when page or asset updates published from the AEM author environment take several hours to appear on the publish environment, even though the replication queue processes items quickly.
October 2026
New article
Learn about the solutions to the issue when an external SaaS tool requires network access to the AEM as a Cloud Service Assets Author service to query asset metadata through the AEM Assets HTTP API.
October 2026
New article
Learn about the solutions to the issue when you’re evaluating a migration to AEM Content Hub and need to understand its capabilities, licensing model, customization options, and limitations.
October 2026
New article
Learn about the solutions to the issue when you need to estimate daily unique visitors and concurrent sessions for your AEM as a Cloud Service site, but CDN and AEM logs record request data rather than visitor or session data.
October 2026
Troubleshooting CSV-based asset ingestion failures in AEM Assets after Content Transfer Tool upgrade
New article
Learn about the solutions to the issue when CSV-based asset ingestion into AEM as a Cloud Service shows a Failed status after a Content Transfer Tool upgrade, even though asset extraction completes successfully.
October 2026
New article
Learn about the solutions to the issue when Dynatrace process group names for AEM as a Cloud Service environments revert to default values, multiple environments report under the same process group, and false alerts are triggered.
October 2026
New article
Learn about the solutions to the issue when members of Azure AD groups configured in the permissions configuration file receive a 403 Forbidden error when they use Preview or Publish in AEM Edge Delivery Services.
October 2026
New article
Learn about the solutions to the issue when publishing a large redirect spreadsheet in an AEM production environment blocks the distribution queue and prevents all other content from being published.
October 2026
New article
Learn about the solutions to the issue when the rendered HTML
<title> element on AEM Edge Delivery Services pages created with the Franklin Page template displays the Page Title value instead of jcr:title.October 2026
New article
Learn about the solutions to the issue when you need to expose RSS feeds or announcement content in XML format through public URLs in AEM as a Cloud Service, but direct delivery of XML files from AEM Assets isn’t supported.
October 2026
New article
Learn about the solutions to the issue when the AEM as a Cloud Service Folders API returns HTTP 200 OK with a conflict error in the payload instead of HTTP 409 Conflict when you create a folder that already exists.
October 2026
New article
Learn about the solutions to the issue when the Cloud Manager Health Assessment reports outdated dependencies and deprecated API usage in AEM as a Cloud Service, even when the environment runs recent AEM SDK and Java versions.
October 2026
New article
Learn about the solutions to the issue when WebP isn’t available in the Format dropdown under Tools > Assets > Image Presets in AEM as a Cloud Service Dynamic Media.
October 2026
New article
Learn about the solutions to the issue when a page that uses an Experience Fragment, Content Fragment, or DAM asset displays older output after you publish the shared content in AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when a deployed custom UI extension, such as a button in the Assets View header, doesn’t appear in AEM as a Cloud Service.
October 2026
New article
Learn about the solutions to the issue when historical page versions are missing in AEM as a Cloud Service Author and audit log entries for certain dates or events are no longer available.
October 2026
New article
Learn about the solutions to the issue when AEM Author and Publish instances aren’t immediately visible in the New Relic monitoring dashboard because their names include a region identifier suffix.
October 2026
New article
Learn about the solutions to the issue when rollout jobs in the AEM as a Cloud Service Author environment remain queued or don’t complete, delaying content launches, with high memory and CPU usage.
October 2026
New article
Learn about the solutions to the issue when a security assessment requests a complete recursive directory listing (RDL) of the web server for your AEM as a Cloud Service environment.
October 2026
New article
Learn about the solutions to the issue when you’re unsure whether explicit cache clearing is needed for listing pages after content is updated in AEM Dispatcher configured with
statfileslevel and gracePeriod.October 2026
New article
Learn about the solutions to the issue when queries on the AEM as a Cloud Service Publish tier return fewer results than expected after a Content Transfer Tool migration, even though the content exists in the repository.
October 2026
New article
Learn about the solutions to the issue when groups can’t see expected assets in AEM Content Hub, only assets with certain metadata values are visible, or the Content Hub UI appears empty for some groups.
October 2026
New article
Learn about the solutions to the issue when you need increased publish and Dispatcher pod capacity in AEM as a Cloud Service to remain active during a high-traffic campaign period.
October 2026
New article
Learn about the solutions to the issue when Dispatcher access logs in AEM as a Cloud Service show intermittent HTTP 302 responses for DAM assets that aren’t reproducible from the client side.
October 2026
New article
Learn about the solutions to the issue when form submissions in an AEM as a Cloud Service Rapid Development Environment (RDE) fail during the email-sending step with an Invalid mail service configuration error.
October 2026
New article
Learn about the solutions to the issue when the AEM as a Cloud Service Universal Editor displays component content and properties but changes to component data can’t be applied, with no explicit error message.
October 2026
New article
Learn about the solutions to the issue when editing or adding components in the AEM Universal Editor fails, the browser console shows a CORS error about the
x-aem-affinity-type header, and the /details request returns HTTP 500 Internal Server Error.October 2026
New article
Learn about the solutions to the issue when uploading a
.mov video file of approximately 17 GB or larger to AEM as a Cloud Service fails asset processing with a RenditionFormatUnsupported error and no renditions are generated.October 2026
New article
Learn about the solutions to the issue when the AEM as a Cloud Service Author environment is temporarily unavailable for several minutes and monitoring shows MongoDB write latency spikes.
October 2026
New article
Learn about the solutions to the issue when OIDC authentication requests in AEM as a Cloud Service fail and the logs show Failed to validate token: Couldn’t retrieve remote JWK set: Exceeded configured input limit of 51200 bytes.
October 2026
New article
Learn about the solutions to the issue when you need to integrate a custom brand portal with discovery agents in AEM.
October 2026
New article
Learn about the solutions to the issue when blank or partially rendered pages with an HTTP 200 OK status intermittently appear through a CDN after an AEM Publish instance restart, and the CDN caches the incomplete response.
October 2026
New article
Learn about the solutions to the issue when publishing or unpublishing an asset in a non-production environment changes the asset state in production because both environments share one AEM Dynamic Media company.
October 2026
New article
Learn about the solutions to the issue when a Cloud Manager pipeline build in AEM as a Cloud Service fails during a custom validation step with the java.lang.IllegalStateException: Unable to determine current Git branch error while the repository is in a detached HEAD state.
October 2026
New article
Learn about the solutions to the issue when the default sorting options don’t appear in the upper-right area of the AEM Assets Content Hub interface after sorting is enabled.
October 2026
New article
Learn about the solutions to the issue when a bulk metadata update on more than 100 AEM Assets reports success for all selected assets, but only a subset receive the updated value.
October 2026
New article
Learn about the solutions to the issue when generating a share link for specific collections in AEM Assets fails after a delay with the Unable to generate link, try again error.
October 2026
New article
Learn about the solutions to the issue when the new AEM Assets UI handles spaces in folder names differently from the classic UI, which replaces them with hyphens in JCR node names.
October 2026
New article
Learn about the solutions to the issue when AEM as a Cloud Service production pipeline deployments take longer than in previous releases during the deploy step’s rolling updates of Publish instances.
October 2026
New article
Learn about the solutions to the issue when an SSL certificate for a custom domain displays a Failed status in AEM Cloud Manager and can’t be created or renewed, even though DNS and CAA records appear correct.
October 2026
New article
Learn about the solutions to the issue when AEM as a Cloud Service deployments take longer than expected and the logs contain repeated errors related to custom indexing jobs and Elastic App Search engine connectivity.
October 2026
New article
Learn about the solutions to the issue when the Target Languages dropdown in the Add Dictionary to Translation Project screen for AEM Forms as a Cloud Service Adaptive Forms doesn’t list Arabic.
October 2026
New article
Learn about the solutions to the issue when intermittent timeouts occur as AEM Forms submits XML forms that trigger SOAP calls to external services, especially under high load or with large files.
October 2026
New article
Learn about the solutions to the issue when you’re uncertain about the deprecation schedule for the AEM Assets HTTP API (Sites), particularly for folder operations, and the current support status of the Folder API.
October 2026
New article
Learn about the solutions to the issue when an image
alt attribute that contains the pipe character is removed from the img tag after you save and reopen the AEM Sites Rich Text Editor dialog.October 2026
New article
Learn about the solutions to the issue when post-processing of DITA and DITAMAP files in AEM Guides fails with B-tree reference index errors after you delete and re-upload them in the DAM.
October 2026
New article
Learn about the solutions to the issue when you have questions about how long AEM as a Cloud Service retains log files and how log data is accessed and deleted.
October 2026
New article
Learn about the solutions to the issue when your role doesn’t update in AEM Cloud Manager after you assign the required Cloud Manager product profile in Adobe Admin Console.
Adobe Commerce tutorials-commerce
For new features and fixes, see the Adobe Commerce as a Cloud Service release notes or the release notes for Adobe Commerce and Magento Open Source.
New Commerce tutorials
Get access to new tutorials and Knowledge Base support articles for Adobe Commerce.
New tutorials for Adobe Commerce on Experience League.
Published
Name
Type
Description
October 2026
Video
Take a tour of the Store Configuration and System menu in Adobe Commerce, covering product grids, filtering, saved views, and store-wide settings.
October 2026
Video
See how customer groups in Adobe Commerce let you tailor pricing, tax rules, category visibility, and private sales to specific types of customers.
September 2026
Video
See how the Adobe Commerce Developer Agent turns a plain-English request into a deployed, tested storefront feature, from idea to a live test, without hand-coding.
September 2026
Video
See how the Developer Agent turns a plain-English cart-limit rule into an approved blueprint, then generates and self-validates the working webhook code.
September 2026
Video
Learn how to connect the Developer Agent’s generated code to App Builder, your Adobe Commerce instance, and GitHub before turning the feature on.
September 2026
Video
Learn how to configure a cart-limit rule’s business settings and test it live on the storefront, with no code changes or redeploy.
September 2026
Video
Learn how to deploy the Developer Agent’s app, then associate and install it in the Adobe Commerce admin to activate the new webhook feature.
September 2026
Video
Learn how to use the Migration Assessment Tool to scan a legacy module, then have the Developer Agent rebuild it as a tested App Builder extension.
September 2026
Video
A wrap-up of the Commerce Developer Agent walkthrough, taking a requirement or legacy extension to a working, tested store feature without hand-coding.
New Commerce support knowledge base kb-commerce
New articles and updates to existing articles for Adobe Commerce.
Published
Name
Type
Description
October 2026
New articles
New articles on how to apply patches available in QPT 1.1.83, QPT 1.1.84, and QPT 1.1.85 were published and can be found in their respective sections.
October 2026
New article
Learn about the solutions to the issue when outgoing emails sent through the built-in SendGrid integration in Adobe Commerce on cloud infrastructure fail DMARC checks, are marked as spam, or are rejected.
October 2026
New article
Learn about the solutions to the issue when a file with a long hexadecimal SHA-256 name is created in the Adobe Commerce project root after you apply the October 2026 isolated security patch.
October 2026
New article
Learn about the solutions to the issue when the Commerce Version Tool reports your isolated patches as UNKNOWN after you apply the original October 2026 isolated security patch for Adobe Commerce and Magento Open Source 2.4.8-p5.
October 2026
New article
Learn about the solutions to the issue when features from your custom module in Adobe Commerce don’t work as expected and no obvious error messages state the issue.
October 2026
New article
Learn about the solutions to the issue when the cache warm-up script at the end of the post-deploy phase sends requests at such a high rate that Adobe Commerce on cloud infrastructure instances can’t cope, resulting in a stuck deployment or site downtime.
Adobe Target tutorials-target
For new features and fixes, see the Adobe Target release notes.
New Target tutorials
Visit Adobe Target tutorials for the latest content.
Published
Name
Type
Description
October 2026
Video
Learn how to use Adobe Target’s Most Viewed by Profile Attribute feature to deliver localized, segment-specific recommendations instead of a one-size-fits-all popularity list.
Adobe Campaign tutorials-campaign
For new features and fixes, see the release notes for Campaign v8, Campaign Classic v7, Campaign Web user interface, and Campaign Standard.
New Campaign tutorials
Find the latest video tutorials and Support articles for Adobe Campaign.
- To find tutorials and documentation, see Campaign documentation and video tutorial home
New Campaign support knowledge base kb-campaign
New articles and updates to existing articles for Campaign.
Published
Name
Type
Description
October 2026
New article
Learn about the solutions to the issue when the Adobe Campaign Classic Client Console doesn’t list the required organization during IMS sign-in, even though the same Adobe ID accesses the instance through the web UI.
October 2026
New article
Learn about the solutions to the issue when email deliveries for transactional event types in Adobe Campaign fail during message preparation and the DLV-490094 Error while downloading error appears for images.
Adobe Journey Optimizer tutorials-ajo
For new features and fixes, see the Journey Optimizer release notes.
New Journey Optimizer tutorials
View the latest tutorials and support articles on Experience League.
Published
Applications
Name
Type
Description
October 2026
Journey Optimizer
Video
Learn how to use action groups to combine email, push, and SMS, then optimize channel selection with manual priority, customer preferences, or AI engagement scores.
October 2026
Journey Optimizer
Video
Learn how Journey Optimizer AI turns plain-English prompts into journey conditions, without writing expression language.
October 2026
Journey Optimizer
Video
Explore the configuration options that support loyalty challenges, including global settings, reporting, rewards, event mapping, product inventory, and exclusions.
October 2026
Journey Optimizer
Video
Learn how to configure the Android Live Updates channel in Journey Optimizer to deliver real-time, persistent customer experiences through campaigns and APIs.
October 2026
Journey Optimizer
Video
Learn how to create an HTTP API connection and dataflows, then map incoming loyalty profile and event fields to your datasets in Journey Optimizer Loyalty.
October 2026
Journey Optimizer
Video
Learn how to verify loyalty profile and event data in Experience Platform, then select datasets and prioritize a KPI in Loyalty Performance settings.
October 2026
Journey Optimizer
Video
Learn how to set up the XDM schemas and profile-enabled datasets needed to receive loyalty member and event data in Experience Platform.
New Journey Optimizer support knowledge base kb-ajo
New articles and updates to existing articles for Journey Optimizer.
Published
Name
Type
Description
August 2026
New article
Learn about the solutions to the issue when adding an audience to a condition in an Adobe Journey Optimizer journey fails even when the audience exists, so the condition displays as inSegment(null), and journey publication fails with ERR_AUTHORING_SEGMENTS_3 - Audience can’t be found.
More resources for Journey Optimizer
Adobe Journey Optimizer B2B Edition tutorials-ajo-b2b
For new features and fixes, see the Journey Optimizer B2B Edition release notes.
New Journey Optimizer B2B Edition tutorials
Find learning resources for Journey Optimizer B2B Edition.
- Journey Optimizer B2B Edition (All self-help)
- Product documentation for Journey Optimizer B2B Edition
- Video overviews and tutorials for Journey Optimizer B2B Edition
Adobe Marketo Engage tutorials-marketo
For new features and fixes, see the Marketo Engage release notes.
New Marketo tutorials
New tutorials published for Adobe Marketo.
Published
Name
Type
Description
October 2026
Video
Learn more about the advanced Email Designer in Marketo Engage.
September 2026
Video
Learn about the Sales Qualifier product, including its features and functionality.
- Marketo Engage tutorials — browse the tutorial library and get the most out of Marketo Engage.
For the latest product documentation, see the Marketo product documentation home
Adobe Workfront tutorials-workfront
For new features and fixes, see the Workfront product releases or the Workfront Fusion release activity.
New Workfront tutorials
New Workfront tutorials and events on Experience League.
Published
Name
Type
Description
For the latest product documentation, see the Adobe Workfront documentation home page.
Adobe GenStudio for Performance Marketing tutorials-genstudio-marketing
For new features and fixes, see the GenStudio for Performance Marketing release notes.
New GenStudio tutorials
Video tutorials for GenStudio for Performance Marketing.
Published
Name
Type
Description
July 2026
Video
Watch a demo of the Figma integration in GenStudio for Performance Marketing, including how to convert Figma frames to Photoshop.
GenStudio for Performance Marketing resources
- GenStudio for Performance Marketing (All self-help)
- Product documentation for GenStudio for Performance Marketing
- GenStudio for Performance Marketing product information
Adobe Pass tutorials-pass
Adobe Pass is a multi-screen TV platform that helps broadcasters, cable networks, and service providers create and monetize engaging, personalized viewing experiences. For new features and fixes, see the Adobe Pass release notes.
- Adobe Pass Documentation to find release-specific information, system requirements, limitations, fixed issues, and known issues.
Adobe Document Cloud tutorials-document-cloud
View new tutorials published for Document Cloud, including Acrobat Services and Acrobat Sign.
Published
Application
Name
Type
Description
October 2026
Acrobat
Video
Learn how to create AI-generated podcasts from your documents in Acrobat Studio, then customize and update them as your content changes.
October 2026
Acrobat Analyzer
Video
Learn how construction and project teams can use Analyzer in Acrobat Studio to find missed change orders, aging RFIs, and gaps in subcontract protections before they affect margins.
October 2026
Acrobat Analyzer
Video
Learn how Analyzer in Acrobat Studio proactively identifies information security risk in vendor contracts.
To browse Document Cloud tutorials, see:
Adobe Creative Cloud for enterprise tutorials-creative-cloud
Browse the library of tutorials for Creative Cloud for enterprise for more.
New tutorials for Firefly Graph, Adobe’s node-based creative automation tool.
Published
Name
Type
Description
October 2026
Video
Learn how to use Generative Extend in Premiere to generate additional footage from the clip you already have, so you can make the cut exactly where you need it.
October 2026
Video
Learn how to build a seamless brand pattern in Illustrator with Generate Patterns, add your own logo icon, scale the repeat, and use Generative Recolor to build three colorways.
October 2026
Video
Learn how to use Text to Pattern to explore options, add your own brand artwork to the repeat, resize the pattern for different applications, and build three colorways from one editable design.
October 2026
Video
Learn how to build a rough cut from interviews and B-roll in Premiere with Text-Based Editing and Media Intelligence, without scrubbing through every clip.
October 2026
Video
Learn how to build a color preset in Lightroom, then apply that color grade across a batch of images with bulk actions in Firefly.
October 2026
Video
Learn how to use Firefly Boards to turn a creative brief into a shared board of visual directions, then edit down to the two or three worth defending.
October 2026
Video
Learn how to turn a brief and a few references into storyboard frames, generate short motion tests, and compare two directions side by side in Firefly Boards.
October 2026
Video
Learn how to add natural shadows to a product photo in Photoshop with Harmonize while keeping your original pixels intact.
Adobe Brand Concierge tutorials-brand-concierge
For new features and fixes, see the Brand Concierge release notes.
New Brand Concierge tutorials
View new tutorials for Adobe Brand Concierge.
Published
Name
Type
Description
November 2026
Tutorial
Learn how Brand Concierge sends lead details and engagement activities to Marketo, and how to use them in smart campaigns.
November 2026
Tutorial
Learn how representatives set their availability and how admins create routing rules for Brand Concierge live chat and meeting booking.
October 2026
Tutorial
Learn how Brand Concierge connects website visitors with a representative through live chat or meeting booking.
October 2026
Tutorial
Learn how to save and export Brand Concierge conversations by using Experience Platform Query Service and a terminal.
October 2026
Tutorial
Learn how to save and export Brand Concierge conversations by using Experience Platform Query Service and Coworker.
October 2026
Tutorial
Learn how Brand Concierge lets you choose a response language per concierge instance, so conversations are localized even when the knowledge source is in a different language.
October 2026
Tutorial
Learn how to build a golden set of sample questions and ideal answers, and define guardrails for sensitive topics, to measure and validate your Brand Concierge’s quality before launch.
October 2026
Tutorial
Learn how Brand Concierge integrates with Marketo Engage, so leads captured through Concierge conversations flow automatically into Marketo as native activities you can use in Smart Campaigns.
October 2026
Tutorial
Learn the technical setup required to deploy Brand Concierge — tag management, page targeting, AEP sandbox, and datastreams — plus optional features like meeting booking, live chat, and Marketo integration.
October 2026
Tutorial
Walk through the pre-go-live checklist for Brand Concierge and learn how to roll out gradually, from internal testing to full traffic, while monitoring quality along the way.
Adobe Brand Visibility (formerly Adobe LLM Optimizer) tutorials-llm-optimizer
For new features and fixes, see the Brand Visibility release notes.
New Brand Visibility tutorials
View new tutorials for Adobe Brand Visibility.
Published
Name
Type
Description
October 2026
Video
Learn what Google’s Preferred Sources feature does, why it is growing fast, and how to add it with two lines of HTML.
October 2026
Video
Learn how WebMCP lets a web page expose tools that AI agents can call directly, how it differs from MCP, and where to start.
October 2026
Video
The Impact Measurement Engine in Adobe Brand Visibility measures AI visibility before and after an optimization and builds a before-and-after report automatically.
October 2026
Video
Learn how Adobe Brand Visibility lets you choose which pages to optimize, proxy the rest unchanged, and roll back anytime.
October 2026
Video
See how ChatGPT now hyperlinks brand mentions, driving a roughly 60% rise in referral traffic and turning it from a brand channel back into a traffic channel.
October 2026
Video
See how AI assistants choose between answering from training data and retrieving live sources, and what citations really are, including why some are hallucinated.
October 2026
Video
Learn to treat GEO prompts like test cases that are realistic, specific, and repeatable, and version them to get stable, reliable AI visibility insights.
October 2026
Video
GEO measurement is hard because AI is non-deterministic and varies by region and personalization. See what is tough to measure today and how it is improving.
October 2026
Video
Learn the technical basics that let LLMs crawl your site, from robots.txt and CDN bot rules to client-side rendering, so your content stays visible and citable.
October 2026
Video
Agentic traffic is AI interacting with your site. Learn how monitoring hits, success rates, and content visibility guides your optimization decisions.
October 2026
Video
Learn why adding AI-friendly summaries for agents is not cloaking, since Optimize at the Edge reorganizes content that already exists on the page.
October 2026
Video
Understand how large language models predict, learn, and retrieve sources with RAG, and why citations are the new visibility for GEO.
October 2026
Video
A mention names your brand in the text; a citation links your page as a source. Learn why citations come from retrieval and are the stronger visibility signal.
October 2026
Video
Sentiment shapes how AI answers portray your brand, but analysis can misread sarcasm and industry terms. Learn why context matters when tracking it.
October 2026
Video
AI answers vary by region. See why writing location into the prompt itself makes brand monitoring mirror what your customers actually see.
October 2026
Video
Explore Microsoft’s Bing Webmaster Tools AI Performance Report — how it tracks citations in AI answers and what it means for GEO visibility.
October 2026
Video
An audit of nearly 5,000 AEM sites shows LLMs.txt adoption is tiny and citations negligible, but Googlebot now reads it, so creating one is cheap insurance.
October 2026
Video
AI answers change fast as models and the web update. Regular monitoring is quality assurance for your brand narrative, catching errors and lost citations early.
October 2026
Video
LLMs fan a prompt into many sub-queries and cite sources that rank well across all of them, so deep topical coverage and SEO still drive which brands get cited.
October 2026
Video
Improve what AI says about you by making your site the clearest, most consistent source and aligning the third-party sources AI cites about your brand.
October 2026
Video
Mapping prompts to real personas shows where content wins or loses, since averaging visibility across a whole audience hides your true standing in AI answers.
October 2026
Video
Build the links, mentions, and reputation that drive search rank and AI citations, then measure it with Adobe Brand Visibility even at low AI traffic.
October 2026
Video
Optimize at the Edge sits in your CDN and serves pre-rendered HTML to AI bots so they see content hidden behind client-side JavaScript, with no user impact.
October 2026
Video
Visibility score aggregates mentions, citations, position, and sentiment. Learn what it measures and which metrics to pair with it to make AI visibility actionable.
October 2026
Video
Pre-rendering is not cloaking. It simply lets AI agents see the same content a human sees, matching Google’s guidance on JavaScript rendering.
October 2026
Video
Google now shows an AI Overview for most brand-name searches. Learn what changes for your brand, from citations to Search Console impressions, and what to watch.
Customer Data Management - Voices tutorials-voices
Customer Data Management Voices is your destination as a customer data management technical and marketing practice leader and specialist. This collection of tutorials is a comprehensive resource to hear from your peers, get inspired, and learn about developments in MarTech. No registration required.
Customer experience orchestration blueprints tutorials-blueprints
Customer experience orchestration blueprints are repeatable implementations that let you address strategy and quickly solve established business problems. Each Blueprint provides a series of artifacts that explain the high-value business problem, architectures, implementation steps, technical considerations, and links to the relevant documentation.
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