Experience Cloud central release notes - July 2025

View product links

• Event schedule
• Resources for using AI in Experience Cloud
• Adobe System Status
• Adobe Experience Cloud - central interface and administration
• Adobe Experience Platform
• Adobe Real-Time CDP
• Adobe Analytics
• Adobe Customer Journey Analytics
• Adobe Streaming Media Analytics
• Adobe Experience Manager
• Adobe Commerce
• Adobe Target
• Adobe Campaign
• Adobe Journey Optimizer
• Adobe Journey Optimizer B2B Edition
• Adobe Marketo Engage
• Adobe Workfront
• Adobe GenStudio for Performance Marketing
• Adobe Mix Modeler
• Adobe Advertising
• Adobe Pass
• Adobe Document Cloud
• Adobe Creative Cloud for enterprise
• Customer Data Management - Voices
• Digital Experience Blueprints
• Certification at Adobe
• Adobe product security vulnerabilities

Upcoming events

• Adobe Commerce (Multisolution) | Behind the Brew: App Builder | Covers integrating Adobe Commerce with other platforms using App Builder. | July 17, 2025 - 11:00 AM MT | Register

• Adobe Workfront | Workfront Collective | Monthly meet-up to share features, brainstorm, and solve challenges. | July 17, 2025 - 7:00 AM MT | Register

• Adobe Workfront | Reimagining Content Approvals in Workfront | Deep dive into future approval workflows, Frame.io integration, and roadmap. | July 22, 2025 - 9:00 AM MT | Register

• Adobe Experience Manager Assets | Unlock the Power of AEM Content Hub | Learn how to reuse, activate, and centralize on-brand content across regions. | July 22, 2025 - 9:00 AM MT | Register

• Adobe Experience Manager Forms | Modernizing the Payers’ Enrollment Journey | Automate and enhance member enrollment using AEM Forms. | July 23, 2025 - 11:00 AM MT | Register

• Adobe Workfront | Workfront Planning: The Smart Start | Learn base setup best practices from the Workfront Product Management team. | July 31, 2025 - 10:00 AM MT | Register

• Adobe Marketo Engage (Multisolution) | Marketo & Mochas: Salesforce Sync | Tips and strategy to sync and optimize Salesforce + Marketo. | July 31, 2025 - 10:00 AM MT | Register

• Adobe Workfront | Designing Simplicity: How Kohler Reimagined Creative Briefs | Case study on creative brief process innovation in Workfront. | August 6, 2025 - 12:00 PM MT | Register

View the complete listing of upcoming and on-demand events on Experience League.

Details

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Product	Resource	Description
Experience Cloud	Generative AI in Experience Cloud	Find help on generative AI (GenAI) and AI Assistant in Experience Cloud applications.
Experience Cloud	Agentic AI	Learn about Product Support Agent and Data Insights Agent (agentic AI).
Customer Journey Analytics	Introduction to Content Analytics	Learn how Content Analytics uses AI and Experience Platform infrastructure to reveal what makes content effective. Teams can better optimize engagement, drive conversions, and make smarter, data-backed decisions.
Journey Optimizer	Guide to the Formula Builder interface in Journey Optimizer	Learn how to use the AI Formula Builder in Adobe Journey Optimizer to create custom offer ranking strategies.
Journey Optimizer	Capture offer interactions with Adobe Web SDK for AI model training	Learn about capturing user interaction data–such as offer impressions and clicks–using the Adobe Experience Platform Web SDK (alloy.js). This data serves as the foundation for training AI models in Adobe Journey Optimizer (AJO) intelligently to rank offers based on user behavior and contextual signals.

Release notes

Previous release notes for Adobe System Status:

• April 2025
• August 2024
• May 2024
• January 2024
• October 2023
• August 2023
• March 2023
• January 2023

Updates

Not updated in July.

See the Experience Cloud interface and administration guide for help on:

• Generative AI in Experience Cloud applications
• User management and product licenses (Admin Console)
• Customer Attributes, Audience Library, Assets, and more

Release notes, tutorials, and support articles

June 2025 includes updates to:

• Access control
• Advanced data lifecycle management
• Catalog Service
• Dashboards
• Data Governance
• Destinations
• Federated Audience Composition
• Privacy Service
• Sandboxes
• Segmentation
• Sources

Next planned release: July 29, 2025

AEP release notes

• Experience Platform release notes

• Experience Platform Mobile SDK release notes

New Experience Platform tutorials tutorials-aep

New tutorials published for Adobe Experience Platform on Experience League.

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Published	Applications	Name	Type	Description
June 2025	Experience Platform	Identity graph linking rules - Identity settings	New video	Learn how to enable and configure identity graph linking rules in Adobe Experience Platform to build accurate customer profiles. This video covers namespace prioritization, uniqueness settings, and validation, so you can start using these features in your sandboxes effectively.

New Experience Platform support knowledge base kb-aep

New articles and updates to existing articles for Experience Platform.

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Published	Name	Type	Description
June 2025	Resolving the grayed-out Edge button in AEP Profile Viewer	New article	Learn about the solutions to the issue when the Edge button under Audience Membership in the Adobe Experience Platform (AEP) Profile Viewer appears grayed-out.
June 2025	Fix SFTP multi-access ingestion error in Adobe Experience Platform	New article	Learn about the solutions to the issue when Adobe Experience Platform (AEP) fails to ingest data from SFTP when file access policies restrict multiple accesses.
June 2025	Unable to access Adobe Experience Platform	New article	Learn about the solutions to the issue where you see the error, No sandboxes are enabled for this user. Please speak to the admin of the organization and request access to at least one sandbox. in Adobe Experience Platform, even though you’ve been added to the correct product profile with administrative privileges.
June 2025	Operand comparison issues in Adobe Experience Platform Audience Builder	New article	Learn about the solutions to the issue when using Adobe Experience Platform (AEP) Audience Builder, multiple errors occur when filtering audiences using Experience Event data.
June 2025	Fix identity activation failures in Adobe Experience Platform	New article	Learn about the solutions to the issue when activating identities to a destination in Adobe Experience Platform (AEP), a ACTSVC-8104-401 Authentication error causes activation failures.
June 2025	AEP - What to do when you reach the maximum 10 concurrent sessions in Query Service	New article	Learn about the solutions to the issue when you reach the maximum 10 concurrent sessions in Query Service in a Production or Development environment.

New tutorials

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Published	Name	Type	Description
July 2025	Create a project in Real-Time CDP Collaboration	New video	Learn the basics of creating projects in Collaboration, including a brief look at discovery, activation, and measurement.
July 2025	Real-Time CDP Collaboration introduction	New video	Get an introduction to Adobe Real-Time CDP Collaboration, a purpose-built data collaboration application that lets you discover and activate high-value audiences and use measurement capabilities to drive tangible results.
July 2025	Real-Time CDP overview for agency practitioners	New video	Learn how Real-Time CDP works and what it does, with a focus on data sources and audiences that fuel their Real-Time CDP Collaboration use case and workflows.
July 2025	Real-Time CDP Collaboration: Process and people	New video	For agency and paid media teams: a quick look at Real-Time CDP–what it is, how it works, and how data sources and audiences power collaboration workflows.
July 2025	Configure file-based cloud storage or email marketing destinations	New video	Get tips during a walkthrough of the configuration of a file-based destination in Adobe’s Real-Time CDP. This applies to cloud storage destinations (for example, S3 or SFTP) and also email marketing destinations.

For more information, see:

• Video tutorials: Understanding Real-Time Customer Data Platform

• Product documentation: Real-Time Customer Data Platform

Release notes and new tutorials

Analytics release date: July 16, 2025

Updates include:

• Livestream TNT Fields with algorithms
• Updated navigation to Customer Attributes UI
• Streaming Media: Support schedule data

Analytics release notes

• Analytics release notes

• Analytics product documentation and tutorials

AppMeasurement appm

• AppMeasurement for JavaScript release notes

Release notes and new tutorials

Releases for Customer Journey Analytics occur on a continuing basis. As such, release notes are updated several times a month. Please check them regularly.

July updates:

• Add and view comments in Analysis Workspace projects
• Projects downloaded as PDFs are downloaded to your workstation
• Derived fields - Typecast function
• Derived fields - Date Math function
• Ares: Derived Fields Depth function
• Support for Chrome pre-rendering

CJA release notes

• Release notes
• Product documentation and tutorials

New Customer Journey Analytics tutorials tutorials-cja

New tutorials published for Customer Journey Analytics.

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Published	Name	Type	Description
June 2025	Introduction to the Data Insights Agent	New video	Learn about the Data Insights Agent in Customer Journey Analytics. This AI-driven solution breaks through enterprise bottlenecks by providing instant, transparent insights to marketers.
June 2025	Use the Data Insights Agent	New video	Analyze data using natural language prompts, generating freeform tables, visualizations, and data comparisons, reducing reliance on data analysts.
June 2025	Data Insights Agent use cases	New video	Streamline analysis using natural language queries, real-time visualizations, and freeform tables. Boost efficiency across marketing strategy development, campaign management, and business performance reporting.
June 2025	Content Analytics - Create configuration	New video	Learn how to use the Content Analytics guided workflow. It simplifies the setup process for Marketers, enabling efficient data collection, processing, and reporting within Customer Journey Analytics.
June 2025	Add components to the freeform panel	New video	Use freeform panels to explore, compare, and correlate your customer experience data through a flexible, drag-and-drop interface.
June 2025	Content Analytics - Edit configuration	New video	Efficiently edit Content Analytics configurations by adjusting names, data views, and experience capture settings. This action automatically updates metrics and performs fine-tuning via the Content Analytics Tags extension for optimized insights.
June 2025	Set up permissions	New video	Learn to set up role-based permissions in Customer Journey Analytics. Learn to assign users, configure product profiles, and manage access levels. See how to apply granular data controls, such as row-level and metric-level filtering, using segments within data views

New Customer Journey Analytics support knowledge base kb-cja

New articles and updates to existing articles for Customer Journey Analytics.

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Published	Name	Type	Description
June 2025	Understand data size limits in CJA connections	New article	Learn about data size limits in CJA connections and best practices for managing data ingestion to maintain system efficiency and compliance.

Release notes

Not updated.

• Streaming Media Analytics release notes

• Streaming Media Analytics product documentation and tutorials

Release notes, new tutorials, and support articles

Experience Manager as a Cloud Service release notes

Next planned release: July 31, 2025

• Release notes home for AEM CS
• Latest AEM CS release overview video

Other Experience Manager product release notes are maintained at the following pages:

• Experience Manager 6.5 Service Pack release notes
• Experience Manager Cloud Manager release notes
• Automated Forms Conversion Service release notes
• Experience Manager Assets Dynamic Media release notes
• Experience Manager Brand Portal release notes
• Experience Manager Desktop App release notes
• Experience Manager Dispatcher release notes

New Experience Manager tutorials tutorials-aem

New tutorials published for Experience Manager on Experience Manager.

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Published	Applications	Name	Type	Description
June 2025	Experience Manager	Experience Optimization and Value Realization	New video	Short clips from Adobe Summit 2025.
June 2025	Experience Manager	Generative AI and AI-Driven Innovations in Experience Manager	New video	Short clips from Adobe Summit 2025.
June 2025	Experience Manager Assets	Dynamic Media for transparency and Content Automation batch processing	New video	Learn how to use Dynamic Media in AEM to create virtual renditions, manage transparency, and automate image processing for scalable content reuse.
June 2025	Experience Manager Sites	Create a live authoring guide in Sites	New video	AEM Champion Brett Birschbach shares best practices for building a live authoring guide within Adobe Experience Manager (AEM) Sites.

New Experience Manager support knowledge base kb-aem

New articles and updates to existing articles for Experience Manager.

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Published	Name	Type	Description
June 2025	Can’t see the images extracted out of .ai file uploaded into DMC	New article	Learn about the solutions to the issue when you upload an .ai file either through AEM or into DMC directly and configure the upload settings to extract an image out of that .ai file, you can’t see that image in the DMC UI.
June 2025	Homepage not loading with content on Adobe Experience Manager	New article	Learn about the solutions to the issue when AEM as a Cloud Service intermittently serves a blank homepage, disrupting user experience and triggering false downtime alerts.
June 2025	AEM truncates extracted text from large PDFs after 100K tokens	New article	Learn about the solutions to the issue when AEM limits PDF text extraction to 100,000 tokens by default, which can cause incomplete indexing for large documents.
June 2025	AEM Forms: correcting AEMFD package version display after add-on installation	New article	Learn about the solutions to the issue when, after installing the latest AEM Forms Add-on on AEM 6.5 SP21 or later, the Package Manager still displays an outdated AEMFD package version.
June 2025	Export assets and metadata from Scene7 using API	New article	Learn about the solutions to the issue where Scene7 (Dynamic Media Classic) doesn’t offer a built-in way to export all assets and metadata directly.
June 2025	Adobe Asset Link leaves links in an inaccessible state when using InDesign	New article	Learn about the solutions to the issue where Adobe Asset Link causes asset links in InDesign to become inaccessible.
June 2025	Adobe Experience Manager: Temporary Files under /tmp persist on Standby instance with S3 DataStore	New article	Learn about the solutions to the issue when unexpected disk space usage occurs in Adobe Experience Manager (AEM) Cold Standby environments.
June 2025	Adobe Experience Manager: Distinguishing Product and Customization issues before contacting Adobe Customer Support	New article	Learn about how to distinguish whether an AEM issue stems from the core product or from custom code or third-party integrations.
June 2025	Resolving Node.js 14.x vulnerability in AEM On-Premise	New article	Learn about how to resolve a security issue caused by an outdated Node.js 14.x installation in an AEM on-premise environment running on Red Hat Enterprise Linux (RHEL).
June 2025	AEM fails to redirect /robots.txt via Apache rewrite rule	New article	Learn about the solutions to the issue when Apache is configured to rewrite /robots.txt to a DAM (Digital Asset Management) path in AEM, but the request still returns a 404 error.
June 2025	Incorrect version numbers in Windows “Add/Remove Programs” for AEM Forms Workbench and Designer	New article	Learn about the solutions to the issue when installing Adobe Experience Manager (AEM) Forms Workbench and Designer on Windows, even after applying service packs or full installers, the version displayed in the Control Panel’s Add/Remove Programs interface remains static as 6.5.0.
June 2025	Dynamic Media video player not functioning in lower environments	New article	Learn about the solutions to the issue in Adobe Experience Manager (AEM) lower environments when the system generates malformed URLs that break video playback.
June 2025	AEM Cloud preview shows It works! instead of your site homepage	New article	Learn about the solutions to the issue when your Adobe Experience Manager (AEM) publish or preview environment shows an It works! message instead of your site’s homepage.
June 2025	Resolving skipped or uninstalled packages in Adobe Cloud Manager deployments	New article	Learn about the solutions to the issue where certain content or configuration packages are skipped or not installed during Adobe Cloud Manager deployments for AEM (v6.5 or AEM as a Cloud Service).
June 2025	Resolving deployment errors in AEM as a Cloud Service	New article	Learn about the solutions to the issue when deployment errors occur in Adobe Experience Manager (AEM) as a Cloud Service caused by customizations in the repository initialization script.
June 2025	Resolving access issues in AEM as a Cloud Service via Single Sign-On	New article	Learn about the solutions to the issue where you can’t sign in to the AEM as a Cloud Service author instance by using your corporate SSO credentials, even though you have the correct permissions.
June 2025	Digital Asset Management (DAM) renditions not matching original files in AEM	New article	Learn about the solutions to the issue in Adobe Experience Manager as a Cloud Service (AEMaaCS) where some assets in the Digital Asset Management (DAM) system display inconsistent renditions compared to the original file–particularly in web renditions.
June 2025	Video thumbnail mismatch between Dynamic Media and DAM Card View in AEMaaCS	New article	Learn about the solutions to the issue where video thumbnails differ between Dynamic Media (For example: Asset Details page) and the Digital Asset Management (DAM) UI (For example: Card View or Asset Properties dialog).
June 2025	Content Fragments link loads incorrect URL on the AEM start page	New article	Learn about the solutions to the issue where the Content Fragments link on the Adobe Experience Manager (AEM) Start page loads incorrect URLs across environments due to outdated Externalizer settings or misconfigured Cloud Manager environment variables.
June 2025	VPN Advanced Networking configuration challenges in AEMaaCS	New article	Learn about the solutions to the issue when configuring Advanced Networking with a Virtual Private Network (VPN) in Adobe Experience Manager as a Cloud Service (AEMaaCS), issues occur with address space conflicts, invalid Domain Name System (DNS) resolver settings, and stuck states during setup.
June 2025	OAuth 401 error when using server-to-server auth in AEM	New article	Learn about the solutions to the issue when a 401 Unauthorized error in AEM as a Cloud Service occurs when switching from JWT to OAuth server-to-server authentication.
June 2025	Unable to save when creating a new user in AEMaaCS	New article	Learn about the solutions to the issue in Adobe Experience Manager as a Cloud Service (AEMaaCS) where an error occurs when saving a new user due to unresolved conflicts.
June 2025	Unable to create Adobe IMS configuration for Target in AEMaaCS	New article	Learn about the solutions to the issue when decryption errors and missing permissions prevent the creation of Adobe Identity Management System (IMS) Technical Account Configurations for Target integration in AEMaaCS.
June 2025	AEM as a Cloud Service: 405 error for PUT and DELETE in Stage/Prod	New article	Learn about the solutions to the issue where PUT and DELETE HTTP methods are blocked in Stage and Production environments in AEMaaCS.
June 2025	Smart Tags not working in AEM Sites without Assets license	New article	Learn about the solutions to the issue where Smart Tags aren’t working in AEM Sites without an Assets license.
June 2025	Smart Crop renditions not generated in AEMaaCS	New article	Learn about the solutions to the issue in Adobe Experience Manager (AEM) as a Cloud Service - Assets, Smart Crop where renditions fail to generate in the stage environment due to invalid aspect ratios or conflicting custom workflows.
June 2025	Adding additional language to cq:tags not working in AEMaaCS	New article	Learn about the solutions to the issue in Adobe Experience Manager as a Cloud Service (AEMaaCS) when attempts to add Dutch (nl) as a supported language under cq:tags succeed locally, but fail to reflect in the development environment after deployment via Cloud Manager.
June 2025	Free-text Omni-search leads to performance spikes in AEM	New article	Learn about the solutions to the issue when free-form text searches in AEM’s Omni-search feature generate multiple queries without filters, causing performance degradation and timeouts in the Author environment.
June 2025	Retrieving all events from the last 7 days using Adobe I/O Journaling API	New article	Learn about the solutions to the issue when using the Adobe I/O Journaling API to fetch events from the last seven days, limitations occur due to the API’s token-based pagination system.
June 2025	Unable to change asset Review Status in AEMaaCS with jcr:all permissions	New article	Learn about the solutions to the issue in Adobe Experience Manager as a Cloud Service (AEMaaCS) when having jcr:all permissions doesn’t allow you change the Review Status of assets.
June 2025	Pipeline compilation failure due to PDFBox library in AEM as a Cloud Service	New article	Learn about the solutions to the issue when Pipeline compilation in Adobe Experience Manager (AEM) as a Cloud Service fails when the PDFBox library isn’t properly embedded as an OSGi-compliant bundle.
June 2025	Search filter behavior in AEM Guides Editor	New article	Learn about the solutions to the issue where using partial words in your AEM Guides Editor search returns no results.
June 2025	Programmatically add VTT captions in AEMaaCS Dynamic Media	New article	Learn about the solutions to the issue when Adobe Experience Manager as a Cloud Service (AEMaaCS) doesn’t offer a public API to programmatically upload VTT caption files to Dynamic Media.
June 2025	Spin Sets stuck in processing state in AEM Dynamic Media	New article	Learn about the solutions to the issue in Adobe Experience Manager (AEM) as a Cloud Service when Dynamic Media Spin Sets get stuck in a processing state and don’t trigger the post-processing workflow automatically.
June 2025	Headless content not loading in AEM as a Cloud Service - Sites	New article	Learn about the solutions to the issue when headless content fragments fail to load in the new Content Fragment Editor in AEM as a Cloud Service (AEMaaCS).
June 2025	Proactive alert due to traffic spike at AEM origin	New article	Learn about the solutions to the issue when AEM as a Cloud Service (AEMaaCS) triggers a proactive alert due to a traffic spike at the origin, showing high connection counts and increased origin requests.
June 2025	The Update menu is no longer displayed for AEM as a Cloud Service development environments in Cloud Manager	New article	Learn about the solutions to the issue when the Update menu is no longer displayed for AEM as a Cloud Service development environments in Cloud Manager.

Release notes, new tutorials, and support articles

• See Release notes for Adobe Commerce and Magento Open Source to stay current.
• See Adobe Commerce Services Guides to see Commerce Services release information and documentation.
• See Product Availability to access individual product release notes and verify availability.

New tutorials for Adobe Commerce tutorials-commerce

New tutorials for Adobe Commerce on Experience League.

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Published	Name	Type	Description
July 2025	GraphQL and REST	New videos	Get an introduction to GraphQL, the industry standard for how powerful client-side applications talk to a backend. It’s an increasingly relevant topic for Adobe Commerce developers, as the platform continues to expand its capabilities in the realm of headless implementations. (Four parts.)
July 2025	Create a downloadable product	New video	Learn how to create a downloadable product using the REST API and the Adobe Commerce Admin.
July 2025	Create a bundle product	New video	Learn how to create a bundle product using the REST API and the Commerce Admin.
July 2025	Create a gift card product	New video	Learn how to create a gift card product using the REST API and the Adobe Commerce Admin.
July 2025	Adobe Commerce Data Connection full demonstration	New video	Watch a full demonstration on the capabilities of Adobe Commerce Data Connection.

New Commerce support knowledge base kb-commerce

New articles and updates to existing articles for Adobe Commerce.

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Published	Name	Type	Description
June 2025	Quality Patches Tool (QPT)	New articles	New articles on how to apply patches available in QPT 1.1.63, QPT 1.1.64, and QPT 1.1.65 were published and can be found in their respective sections.
June 2025	Security update available for Adobe Commerce - APSB25-50	New articles	On June 10, 2025, Adobe released a regularly scheduled security update for Adobe Commerce and Magento Open Source.
June 2025	PayPal sandbox account not verified	New articles	Learn about the solutions to the issue when your PayPal sandbox account isn’t verified so that you won’t be able to finish onboarding with Payment Services in Adobe Commerce.
June 2025	Resolve version mismatch in Adobe Commerce on Cloud infrastructure	New articles	Learn about the solutions to the issue when deployment from Staging to Production fails if the Adobe Commerce on Cloud infrastructure version in Staging is older than in Production.
June 2025	Payment methods not displayed on checkout with multiple addresses	New articles	Learn about the solutions to the issue when most payment methods aren’t shown at checkout when multiple shipping addresses are used.
June 2025	Credit card failed payments in a Sandbox environment	New articles	Learn about the solutions to the issue when a test credit card fails in a Sandbox environment with PayPal APIs.
June 2025	Troubleshoot Payment Services installation	New articles	Learn about the solutions to the issue where errors occur during Payment Services installation.
June 2025	Delayed Payment Services report data	New articles	Learn about the solutions to the issue when delayed Payment Services report data occurs in Adobe Commerce.
June 2025	PayPal gateway rejected request - duplicate invoice issue	New articles	Learn about the solutions to the issue when errors occur when duplicate invoice IDs are sent to PayPal.
June 2025	Reduce expired oauth_tokens before 2.4.6 upgrade	New articles	Learn about the solutions to the issue when a large number of oauth_tokens appear in your oauth_token table, which can cause a long delay in upgrading to version 2.4.6.
June 2025	Troubleshoot Upgrade Compatibility Tool errors	New articles	Learn about the solutions to the issue when errors occur while using the Upgrade Compatibility Tool.
June 2025	403 errors when accessing Site-Wide Analysis Tool in Adobe Commerce	New articles	Learn about the solutions to the issue when 403 errors occur when trying to access the Site-Wide Analysis Tool in Adobe Commerce.
June 2025	Admin passwords saved as plain text to actions log	New articles	Learn about the solutions to the issue when a Commerce Administrator creates a new user with Administrator privileges and the password is saved as plain text in the magento_logging_event_changes database table.
June 2025	How to check why cron was disabled	New articles	Learn about solutions for issues with cron in Adobe Commerce on cloud infrastructure products.
June 2025	Site not accessible due to origin cloaking	New articles	Learn about the solutions to the issue when your Adobe Commerce on cloud infrastructure Staging or Production site storefront and/or Admin isn’t accessible.
June 2025	Composer plugins issues when upgrading to Adobe Commerce 2.4.4	New articles	Learn about the solutions to the issues with composer plugins when upgrading from Adobe Commerce 2.4.3 and earlier to Adobe Commerce 2.4.4 or higher (when future versions are released).
June 2025	Product images don’t display despite Product Edit image roles	New articles	Learn about the solutions to the issue when product images don’t display on your storefront, despite image roles set on the Product Edit page.
June 2025	Elasticsearch is shown as the search engine despite OpenSearch installation	New articles	Learn about the solutions to the issue where Elasticsearch is still shown as the search engine for Adobe Commerce on cloud even after installing or upgrading to OpenSearch.
June 2025	Deployment stuck with “Unable to upload the application to the remote cluster” error	New articles	Learn about the solutions to the issue where deployment gets stuck, and the error message is in the deploy log: Error: Unable to upload the application to the remote cluster.
June 2025	Locked (grayed-out) fields in Commerce Admin	New articles	Learn about the solutions to the issue when you can’t modify locked (grayed-out) fields in the Commerce Admin.
June 2025	E: Error verifying routes.yaml error during Staging or Production deploy	New articles	Learn about the solutions to the issue where you get the E: Error while verifying routes.yaml error message when trying to deploy the project to the Staging or Production environment.
June 2025	Environment redeployment failed or MySQL server gone away	New articles	Learn about the solutions to the issue where the outage of space allocated for MySQL causes stuck deployment or database connection errors.
June 2025	Redirect to parent environment when accessing new Integration environment	New articles	Learn about the solutions to the issue where accessing a newly created Integration environment redirects you to the parent environment instead.
June 2025	404 error on accessing robots.txt in Adobe Commerce on cloud infrastructure	New articles	Learn about the solutions to the issue when a 404 error occurs when accessing the robots.txt file in Adobe Commerce on cloud infrastructure.
June 2025	Resolve robots.txt not updating or displaying default settings	New articles	Learn about the solutions to the issue where the robots.txt file in Adobe Commerce is configured correctly, but still displays default settings or fails to update.
June 2025	The file can’t be deleted. Warning!unlink: No such file or directory error from the Admin	New articles	Learn about the solutions to the issue when the error The file can’t be deleted. Warning!unlink: No such file or directory error occurs in the Commerce Admin when you do a JavaScript/CSS flush.
June 2025	Exact match search not working in Adobe Commerce 2.4.x	New articles	Learn about the solutions to the issue where storefront search results using the same search string differ in Adobe Commerce 2.4.x compared to Adobe Commerce 2.3.x.
June 2025	Safely delete files when disk run out of space in Adobe Commerce on cloud infrastructure	New articles	Learn about the solutions to the issue where you’ve run out of disk space and need to safely remove files.
June 2025	GraphQL query to hide categories not work with B2B Shared Catalog	New articles	Learn about the solutions to the issue where GraphQL queries ignore category permissions in Adobe Commerce 2.4.3 with B2B Shared Catalog enabled.
June 2025	The laminas/laminas-escaper 2.7.1 causes error on Adobe Commerce frontend and Admin pages	New articles	Learn how to resolve an error caused by laminas/laminas-escaper 2.7.1 affecting Adobe Commerce frontend and Admin pages.
June 2025	Can’t save shipping as a URL key	New articles	Learn about the solutions to the issue when you aren’t able to save shipping as a URL key (For example: /shipping) for products or CMS pages.
June 2025	Apply a patch to continue offering DHL as shipping carrier	New articles	Learn about how to apply a patch to support the updated 6.2 schema in order to continue offering DHL as a shipping carrier.
June 2025	Top navigation panel doesn’t load on storefront	New articles	Learn about the solutions to the issue where certain pages’ content, usually the top navigation panel, isn’t displayed on the storefront if Varnish is used for caching.
June 2025	Can’t change Search Engine using Commerce Admin (Search Engine menu is inaccessible)	New articles	Learn about the solutions to the issue of being unable to change the Adobe Commerce Search Engine using the Commerce Admin if the Search Engine field isn’t displayed or the Use system value checkbox is grayed-out and not accessible.
June 2025	Composer plugin against Dependency Confusion attacks	New articles	Learn about the solutions to issues with the composer plugin released for Dependency Confusion attacks.
June 2025	Indexes invalidated and indexer_reindex_all_invalid run constantly	New articles	Learn about the solutions to the issue when your site has performance issues caused by constant reindexing.
June 2025	Slow performance due to non-cacheable pages	New articles	Learn about the solutions to the issue when increased website load times or outages caused by full page cache (For example: Fastly) being disabled for any block on pages that should be cached.
June 2025	Upgrade to version 10.0 DHL schema to continue offering DHL shipping	New articles	Learn about the solutions to help merchants continue offering DHL shipping after DHL schema version 6.2 got deprecated at the end of December 2022.
June 2025	Disable Adobe Commerce Banner output to improve site performance	New articles	Learn about the solutions to the issue where low site performance occurs that’s caused by the Magento_Banner module being enabled but not used.
June 2025	Deployment failed: unable to apply MDVA-43395 patch	New articles	Learn about the solutions to the issue where trying to apply the MDVA-43395 patch results in failed deployment.
June 2025	Deployment fails with “Error building project: The build hook failed with status code 1”	New articles	Learn about the solutions to the issue where the build phase of the deployment process fails, and the error message is summarized with: Error building project: The build hook failed with status code 1.
June 2025	Deployment errors from enabling early-alpha Baler module	New articles	Learn about the solutions to the issue when deployment errors occur when using the Baler module on a Production environment.
June 2025	Deployment fails with correct access keys in env:COMPOSER_AUTH or auth.json	New articles	Learn about the solutions to the issue when your deployment fails with a file could not be downloaded (HTTP/1.1 404 Not Found) error in the deployment log.
June 2025	MySQL tables are too large	New articles	Learn about the solutions to the issue when any MySQL table gets larger than 1 GB.
June 2025	Understanding queue configuration recommendations in Environment Review Report	New articles	Learn about Environment Review Reports recommendations related to queue configuration in Adobe Commerce on Cloud infrastructure.
June 2025	Drop shipping picks up wrong address	New articles	Learn about the solutions to the issue where the shipping solution uses the default store address instead of the product’s source address for drop shipping.

Release notes

Released: July 10, 2025

• For pre-release information, see Adobe Target prerelease
• For current information, see Adobe Target release notes

Release notes and support articles

Latest Campaign product releases

• Web User Interface: July 2025 - Release notes | Product documentation

• Campaign v8: July 9, 2025 - Release notes | Product documentation

• Campaign Standard: 25.1.2 - Release notes | Product documentation

• Campaign Classic 7.4.2: May 12, 2025 - Release notes | Product documentation

New Campaign tutorials tutorials-campaign

New or updated videos tutorials published for Adobe Campaign.

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Published	Application	Name	Type	Description
June 2025		Create content using the AI Assistant for content generation	New video	Learn how to use Adobe’s AI Assistant Content Accelerator to generate and customize marketing emails, including subject lines, body text, and images, while integrating brand-approved assets for consistency and compliance.

New Campaign support knowledge base kb-campaign

New articles and updates to existing articles for Campaign.

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Published	Name	Type	Description
June 2025	Export issue after upgrade to build 9390 in ACC	New article	Learn about the solutions to the issue in Adobe Campaign Classic where exports involving large data volumes fail after upgrading to version 7.4.1 (build 9390) of the Client Console.
June 2025	Error when trying to view seed addresses on Adobe Campaign Classic 7.4.2	New article	Learn about the solutions to the issue when errors occur when trying to view seed addresses on Adobe Campaign Classic.
June 2025	Understand how Message Center affects active profiles in Adobe Campaign v8	New article	Learn about how Message Center affects active profiles in Adobe Campaign v8.
June 2025	Error in report generation when selecting multiple deliveries in Adobe Campaign	New article	Learn about the solutions to the report generation issue when this error message occurs: An error occurred. If this problem persists, please contact your Adobe Campaign administrator.

Release notes and new tutorials

Journey Optimizer product release updates

Latest release: June 2025

Updates:

• Adobe Experience Platform datasets in decisioning (beta)
• RCS Messaging
• Form fields in code-based experience content
• Content Decision activity in journeys
• Journey Dry run
• Pause and resume journeys
• Scale your Experimentation winner
• Conflict & prioritization
• General improvements

AJO release notes

• See Journey Optimizer Release Notes for updates and help

Note: Journey Optimizer for B2B Edition is a separate product.

New Journey Optimizer tutorials tutorials-ajo

New tutorials published for Adobe Journey Optimizer on Experience League.

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Published	Applications	Name	Type	Description
July 2025	Journey Optimizer	Guide to the Formula Builder Interface in Adobe Journey Optimizer	New video	Learn how to use the AI Formula Builder in Adobe Journey Optimizer to create custom offer ranking strategies.
July 2025	Journey Optimizer	Configure an email channel	New video	Learn how to configure the email channel in Adobe Journey Optimizer.
July 2025	Journey Optimizer	Add Rich Text to an Editable Fragment	New video	Learn how to make HTML components within a fragment editable, allowing for dynamic updates to both content and styling.
July 2025	Journey Optimizer	Using Editable Form Fields in AJO Code-Based Experiences	New article	Learn how to create editable content blocks using inline form fields in Adobe Journey Optimizer’s Code-Based Experience templates to empower marketers with dynamic, reusable campaign content.
July 2025	Journey Optimizer	Deliver personalization with JSON content in Journey Optimizer	New article	Leverage the JSON content type in Adobe Journey Optimizer (AJO) to build flexible, data-driven personalization experiences.
July 2025	Journey Optimizer	Add form fields to code-based experience channel templates	New video	Discover how developers can streamline collaboration with marketing teams by enabling editable fields within code-based experience channels.
July 2025	Journey Optimizer	Personalize offers with Ranking formulas based on zip code and income	New article	Use Adobe Journey Optimizer’s ranking formulas to dynamically serve the most relevant financial offers–tailored to each user’s ZIP code and income level–for higher engagement and smarter personalization.
July 2025	Journey Optimizer	Capture offer interactions with Adobe Web SDK for AI model training	New article	Learn about capturing user interaction data–such as offer impressions and clicks–using the Adobe Experience Platform Web SDK (alloy.js). This data serves as the foundation for training AI models in Adobe Journey Optimizer (AJO) intelligently to rank offers based on user behavior and contextual signals.
July 2025	Journey Optimizer	Validate the journey logic with Journey Dry run	New video	Learn how to activate a journey in dry run mode, configure options like disabling wait times and external data sources, and interpret profile flow metrics to validate audience segmentation and conditional logic. Understand how to identify and fix issues–such as typos in condition nodes–and how to access and export dry run reports for further analysis before launching the journey live.

New Journey Optimizer support knowledge base kb-ajo

New articles and updates to existing articles for Journey Optimizer.

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Published	Name	Type	Description
June 2025	Fragment with editable fields not working in Adobe Journey Optimizer	New article	Learn about the solutions to the issue when fragments with editable fields fail to load or duplicate unexpectedly when added to templates in AJO.
June 2025	Missing link tracking in Adobe Journey Optimizer email journeys	New article	Learn about the solutions to the issue when missing link tracking in Adobe Journey Optimizer occurs when email URLs use dynamic variables and don’t start with HTTP, or when logic statements are placed in the URL field.
June 2025	Journeys are auto-approved in Adobe Journey Orchestration	New article	Learn about the solutions to the issue where Journeys are auto-approved in Adobe Journey Orchestration.

More resources for Journey Optimizer

• Journey Optimizer documentation - Release rotes - How-to videos
• Decision Management documentation - Release notes - How-to videos - Latest documentation updates

Release notes and documentation

Latest release: June 3, 2025

Updates:

• Email testing with Litmus
• Duplicate email
• Handlebar token format for email
• Total count display for lists

AJO B2B resources

• Journey Optimizer B2B Edition (All self-help)
• Release notes for Journey Optimizer B2B Edition
• Product documentation for Journey Optimizer B2B Edition
• Video overviews and tutorials for Journey Optimizer B2B Edition
• Product description and licensing for Journey Optimizer B2B Edition

For more information, see:

• Journey Optimizer B2B Edition for product information.

Release notes, tutorials, and support articles

Core Marketo Engage updates

Release: July 11, 2025

• Current release notes
• Marketo Engage release schedule
• Dynamic Chat release notes (June 30, 2025)

For the latest product documentation, see the Marketo product documentation home

New Marketo support knowledge base

New articles and updates to existing articles for Marketo.

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Published	Name	Type	Description
June 2025	Marketo Measure touchpoints not syncing to Marketo Engage	New article	Learn about the solutions to the issue when Marketo Measure touchpoints don’t appear in Marketo Engage person records, even though they sync successfully to Salesforce.

Release notes and new tutorials

Adobe Workfront updates

• Second Quarter 2025 release overview

For all release information:

• See the Adobe Workfront product releases page for Workfront release schedule information and release notes.

• See the Adobe Workfront Fusion release activity overview for the latest information about Fusion.

New Adobe Workfront tutorials tutorials-workfront

New Workfront tutorials and events on Experience League.

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Published	Name	Type	Description
July 2025	Connect record types	New video	Learn how to connect record types in Workfront Planning to streamline workflows, boost clarity, and enhance team accountability and efficiency.
July 2025	Create a custom calendar report	New video	Learn how to create your own custom calendar.
July 2025	Understand the calendar report interface	New video	Get to know the calendar interface including calendar groupings, views and actions.
July 2025	Understand additional calendar report options	New video	Learn how to copy, edit, share, and delete a calendar.
July 2025	Create a task report	New video	Learn how to create a task report with a complex filter, and to find the reports you create in Adobe Workfront.
July 2025	Create filters with date-based wildcards	New video	Learn how and when to use date-based wildcards and how to build a filter based on the current date.
July 2025	Create filters with date-based wildcards	New video	Learn how and when to use date-based wildcards and how to build a filter based on the current date.

New Workfront support knowledge base

New articles and updates to existing articles for Workfront.

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Published	Name	Type	Description
June 2025	Unable to edit issue status linked to project in Workfront	New article	Learn about the solutions to the issue where you can’t manually change the status of an issue that’s linked to a project, even if you have the correct permissions.

For the latest product documentation, see the Adobe Workfront documentation home page.

Release notes and documentation

June updates:

• Starter templates available
• Generative Expand AI functionality
• Add videos to ads

Release notes and resources

• 2025.06 - Release notes for GenStudio for Performance Marketing
• GenStudio for Performance Marketing (All self-help)
• Product documentation for GenStudio for Performance Marketing
• GenStudio for Performance Marketing product information

Release notes and documentation

July updates:

• Goal based plans
• Spend pattern config
• Advanced plan configurations

Mix Modeler release notes

• Mix Modeler May - July 2025 - Release notes
• Mix Modeler product documentation

Release notes

To browse Adobe Advertising help, visit Adobe Advertising Documentation.

New features in Advertising DSP advertising-dsp

July 2, 2025

See What’s new in Advertising DSP

New features in Advertising Search, Social, & Commerce advertising-search

July 2, 2025

See What’s new in Advertising Search, Social, & Commerce

Documentation

See Adobe Pass Documentation to find release-specific information, system requirements, limitations, fixed issues, and known issues.

Latest tutorials

To browse Document Cloud tutorials, see:

• Adobe Acrobat
• Adobe Acrobat Sign
• Adobe Acrobat Services API tutorials
• Document Cloud Learn & Support

Latest tutorials

See Creative Cloud for enterprise tutorials to find the latest tutorials.