CX Enterprise central release notes — September 2026
This page helps you find the latest:
- Release notes for all CX Enterprise applications (updated September 14)
- Events and what’s new on Experience League (updated September 8)
- AI and CX Enterprise Coworker learning resources
- Tutorials and Support articles available on Experience League
TIP
To receive a monthly email about new CX Enterprise features and updates to this page, enable Priority Product Update on the Newsletters page.
CX Enterprise release notes application-release-notes
Learn about highlighted updates to all CX Enterprise applications. Links are provided to application-specific release notes.
Note: Several CX Enterprise applications release weekly. Visit your application release notes pages frequently to stay updated.
Last update: September 14, 2026
Application
Release date
Release notes URL
Updates
Adobe Customer Journey Analytics
September 9, 2026
- Limit segments to the reporting date range (for Person top-level containers)
- B2B: Person-to-account stitching derives missing account IDs from a mapping dataset
- Consent policy filtering and reporting on visitors matching Experience Platform consent policies
- Sub-event analysis (segment on individual containers within an event)
- B2B Edition support for ad hoc and relational datasets
Adobe Analytics
September 9, 2026
- Limit segments to the reporting date range (for Visitor top-level containers)
- Analytics 1.4 API end-of-life customer FAQ published
- Marketing channels reference and endpoint guide added to the 2.0 API
- Sub-hit analysis
- Activity Map extension UI refresh
Adobe Commerce Optimizer
September 9, 2026
- Multi-value HTTP header trigger policies (match multiple comma-separated values in a single header)
- Attribute Ranking (Beta): automatically Boost, Bury, or Hide every product that matches attribute conditions
- New externalIds field in Catalog Service GraphQL exposing a product’s originating external data source
- Semantic search (AI-powered) in the Advanced search tab, enabled by default for eligible English catalogs
- Recommendation price filters (beta) for product recommendation units
Adobe Commerce as a Cloud Service
September 8, 2026
- Now includes all functionality from Adobe Commerce 2.4.9 (Sandbox; Production September 8, 2026)
- New REST endpoints to read and update Commerce system configuration values across environments
- New free-gift cart price rule type, plus scheduled activation and expiration for cart price rules
- New REST endpoints to update and delete custom email templates
- B2B company address books shared across purchase orders, quotes, and returns
Adobe Journey Optimizer
September 8, 2026
- Journey-level holdout groups to measure incremental impact (Limited Availability)
- AI-powered expression generation in the journey advanced editor (General Availability)
- New dateDiff function for time-based journey logic
- Journey simulation now supports Content Decision nodes and Optimize targeting
- CX Enterprise Coworker: Content Management MCP tools and Analyze Journey Anomalies skill
Adobe Target
September 8, 2026
- Upcoming deprecation of the Target UI version toggle (see FAQ)
- 26.9.2: fixed incorrect feed URL encoding in Recommendations and Automated Segments report display
- 26.9.1: fixed “Invalid audience ids” error when copying A/B activities with activity-only audiences
- Bayesian statistics for A/B Test (Manual) activities
- Customer Journey Analytics reporting for Auto-Allocate activities
Adobe Experience Manager as a Cloud Service
August 27, 2026
- Feature release 2026.8.0 now current; 2026.9.0 scheduled for September 24, 2026
- C2PA metadata on asset renditions to label AI-generated content
- Dynamic Media on Demand renditions generated in Content Hub
- Brand-aware AI metadata generation on asset upload (Beta)
- Adaptive Forms Table component and AEM Edge Functions (run JavaScript at the CDN)
Adobe Brand Visibility (formerly Adobe LLM Optimizer)
August 4, 2026
- General availability: AI visibility measurement, optimization, and impact tracking unified in Brand Visibility (rebranded from LLM Optimizer)
- New AI Visibility dashboard using Semrush data
- Self-service brand and domain onboarding
- Prompt Strategy feature to discover high-impact prompts
- Broader LLM platform coverage (Claude, Grok, DeepSeek)
Adobe Campaign Classic v7
August 2026
- Security updates for critical vulnerabilities (v7.4.3, build 9401, August 25)
- External URL allow list update required for delivery domains (by September 5, 2026)
- Adobe Analytics connector migrated to the Analytics 2.0 API (build 9400, August 11)
- Security updates (build 9399, August 3)
Adobe Advertising
July 29, 2026
- AI Max features expanded across campaign, ad group, and creative management in new UI
- Customer Journey Analytics data exchange via Experience Platform Web SDK
- Scheduled reports, bulksheets, ad network manager accounts, and Spend Planner now in new UI
- Google AI Max Search Term Report
- Bulk Operations download for all portfolios
- AI Max optimization support for all Google Ads campaigns
Adobe Experience Platform and Real-Time CDP
July 28, 2026
- Destinations: audience/destination filtering, hourly incremental exports, Microsoft Ads Customer Match and Adhese support
- Real-Time CDP: Spectrum 2 visual refresh
- Real-Time Customer Profile: faster exports and activation
- Segmentation Service: JSON/Parquet support for external audiences; Segment Match discontinuing November 27, 2026
- Sources: Google Ads and Meta Ads sources added
Adobe Campaign Web user interface
July 28, 2026
- Offer management directly in the Web UI (catalog building, eligibility rules, deployment)
- Brand configuration without the Client Console
- Public resources in the Email Designer
- Data loading (RDBMS) workflow activity
- Dynamic JavaScript pages (JSSP) creation and management in the Web UI
Adobe GenStudio for Performance Marketing
July 16, 2026
- Bulk editing on the Horizon canvas (linked text/image fields propagate edits across sizes and pages)
- Display ad activation to The Trade Desk
- Content fragment swap: replace text blocks with pre-approved, reusable content fragments from AEM
Experience Platform Mobile SDK
July 16, 2026
- React Native Optimize 7.2.0: React Native Turbo Module support
- iOS EdgeIdentity 5.1.0: sync timeZone profile attribute to Edge (requires AEPCore 5.10.0+)
- iOS Core 5.10.0: new updateProfileAttributes API
- Android Core 3.8.0: Update Profile Attributes API for timeZone sync
- Android BOM 3.20.0: updated Core, EdgeIdentity, and Optimize extensions
CX Enterprise
July 10, 2026
- CX Enterprise support for Federated Guest accounts (July 10)
- CX Enterprise Coworker: agentic AI application for CX workflows (June 11)
- Agentic AI usage monitoring dashboards (June 1)
- Adobe CX Enterprise interface refresh (dark mode, improved accessibility) (April 20)
Adobe Journey Optimizer B2B Edition
July 10, 2026
- Split path journey nodes with variants (Beta) for A/B testing
- Enhanced “Listen for an event” nodes supporting multiple triggers
- New people actions: add to/remove from Person journey
- Landing pages and forms for journeys (General Availability)
- Email performance dashboard launch
Adobe Marketo Engage
July 10, 2026
- Marketo AI Skill – Product Knowledge (open beta)
- Marketo AI Skill – Investigate Leads (open beta)
- Email Designer AI Assistant contextual menu (coming soon)
- REST API access_token parameter deprecation (August 31, 2026)
- SOAP API sunset (July 31, 2026)
Adobe Experience Manager Cloud Manager
July 9, 2026
- Improved build performance with Smart Build module-level caching
- Web Tier Pipelines for AEM Managed Services (Beta)
- Customer-managed keys (CMK) self-service
Adobe Commerce
Ongoing releases
- REST API product gallery inheritance control at store view level
- clearCart GraphQL mutation now available to Open Source
- PHP 8.5 support added; PHP 8.2 support removed
- CAPTCHA validation enforced for REST and GraphQL APIs
- USPS integration migrated to RESTful APIs with OAuth 2.0
- MariaDB 11.8/12.x and OpenSearch 3.x support
Adobe Workfront
Q3 2026
- Standalone Adobe Workfront Planning product for new customers
- Adobe Cloud Drive desktop app (Workflow Ultimate)
- Parallel approval paths for documents (up to 30 tracks)
- Workfront MCP Server for AI agent integration
- Rate card template integration (Workflow Ultimate)
Adobe Workfront Fusion
June 2026
- Retrigger specific scenario executions
- Updates to Run Once functionality
Adobe Experience Manager 6.5
May 21, 2026
- 6.5.25.0: 275 back-ports across Sites, Assets, and Foundation
- Crosswalk available by default
- Extensive keyboard navigation, focus management, and other accessibility improvements
- Content Fragments and GraphQL API reliability improvements
- Security back-ports
Experience Manager Desktop App
May 13, 2026
- Bug fixes for overall stability and performance (v3.0.2)
Adobe Pass
May 2026 (3.7.0.2)
- PKCE support for OAuth2-based MVPD authentication
- TVE Dashboard 1.5.1
- Apple SSO configuration mismatch fix
- HTTP 500 authorization-deny fix
Experience Manager Assets Dynamic Media
May 9, 2026
- HTTP/2 delivery of content
- Authentication added to Scene7 servlets
- FTP WebAdmin OKTA authentication support
- Experience Cloud Org ID support for Viewer Analytics
- Keyboard accessibility in HTML5 viewers (Image Serving 5.8.1)
Adobe Brand Concierge
May 8, 2026
- Brand Concierge Integration with Real-Time CDP
- Self-Serve Tuning Enhancement
- Context-Aware Product Recommendation
- Side-by-Side Comparison
- Support Agent (Troubleshooting and How-To Guidance)
Adobe Campaign v8
May 3, 2026
- Debian 13 and PostgreSQL 17 upgrades
- Fixed server crash and email pipeline memory issues
- Resolved tracking workflow and typology rule failures
- 30+ stability and security fixes
Adobe Campaign Standard
April 24, 2026 (26.2)
- Debian 13 and PostgreSQL 17 upgrades
- Enhanced Dynamic Reporting reliability
- Strengthened IMS authentication
- Encrypted password-type fields in Options
- Fixed AEM content retrieval errors
Adobe System Status
March 2026
- AI Virtual Assistant beta
- Bug fixes and improvements
Marketo Engage Dynamic Chat
March 2026
- Visitor wait time limit
- Download transcript
- Routing Logic Revamp
Experience Manager Brand Portal
January 1, 2026
- Reset button for Dynamic Media Configuration
- Sourcing folder validation before publish
Experience Manager Dispatcher
November 20, 2025
- /allowedClients control in dispatcher configuration
- stale-while-error handling for 429 responses
- Vanity URL loading optimization
Adobe Streaming Media Analytics
October 7, 2025
- Support schedule data
Experience Manager Assets Essentials
July 25, 2024
- Content credentials integration
- Visual previews of folder contents
- Contextual Search
- In-place rename for assets and folders
- Express video quick actions
Experience Manager Automated Forms Conversion Service
February 24, 2022
- Automatic conversion of sections to fragments to improve rendering speed
Events and what’s new events
- Experience League Events v2: The new Events page combines upcoming and on-demand events in a centralized search.
- AI Training: Experience League’s AI hub helps you build practical AI skills for everyday marketing work.
Upcoming events
Application
Date
Description
Details
Adobe Workfront
September 15, 2026
Making the Switch: Preparing for Your Move to Unified Review and Approvals — Learn what’s changing, where teams commonly encounter friction, and practical tips to help you prepare for a successful migration.
Adobe Analytics, Adobe Marketo Measure, Adobe Workfront
September 16, 2026
Adobe Insider Tour Minneapolis — Attendees will learn the latest innovations across Analytics, Marketo Measure, and Workfront.
Experience Manager Assets, Adobe Experience Manager
September 16, 2026
The Right Access for the Right Teams: Designing Smarter Roles and Workflows in AEM Assets — Part 3 of the AEM series: learn how permissions and access levels improve collaboration, strengthen governance, protect brand standards, and create a more scalable AEM Assets operating model.
Adobe Workfront
September 23, 2026
Workfront Fusion Wednesday Forum — Brainstorm Fusion solutions with your peers during this agenda-free roundtable.
CX Enterprise
September 23, 2026
Adobe Digital Insights Presents: Pricing Pressure Index — The Pricing Pressure Index provides a unique measure of how consumers respond to changing prices across the digital economy.
General
September 29, 2026
**Experience Maker Awards Community AMA
Advice from Award Winners** — Learn why Adobe celebrates Experience Makers, the work and impact we’re looking to recognize, and how to tell a story that stands out.
Adobe Experience Manager, Experience Manager Assets
September 30, 2026
From Approved to Activated: Powering Omnichannel Marketing with AEM Assets — Part 4 of the AEM series: learn how AEM Assets helps deliver approved content across channels faster while maintaining consistency, governance, and control.
AI and CX Enterprise Coworker resources ai
Find the latest learning resources published for Coworker and AI features in CX Enterprise applications.
Application
Update
Description
Updated
CX Enterprise Coworker Chat
Use-case resources
Find sample prompts that you can use in Coworker Chat. Each prompt is built to be copied, adapted with your own data and context, and refined through conversation. Learn more….
August 10, 2026
CX Enterprise
Agentic AI Capability Catalog
Discover which agentic AI jobs are available in your licensed CX Enterprise apps. Find the link on AI credits consumption.
June 11, 2026
CX Enterprise
Monitoring
CX Enterprise now provides AI Monitoring dashboards to monitor agentic AI usage in existing applications.
June 2, 2026
CX Enterprise - Experience League
AI Training
Experience League’s AI Hub helps marketers build practical AI skills for everyday marketing work. Learn from peers navigating the same challenges and discover what’s actually working.
April 15, 2026
Tutorials and Support articles articles
Links to the latest tutorials and Support articles. Adobe System Status release notes are found below:
- Adobe System Status release notes
- Adobe Experience Platform
- Adobe Real-Time CDP
- Adobe Analytics
- Adobe Customer Journey Analytics
- Adobe Streaming Media Analytics
- Adobe Experience Manager
- Adobe Commerce
- Adobe Target
- Adobe Campaign
- Adobe Journey Optimizer
- Adobe Journey Optimizer B2B Edition
- Adobe Marketo Engage
- Adobe Workfront
- Adobe GenStudio for Performance Marketing
- Adobe Pass
- Adobe Document Cloud
- Adobe Creative Cloud for enterprise
- Adobe Brand Concierge
- Adobe LLM Optimizer
- Customer Data Management — Voices
- Customer experience orchestration blueprints
- Certification at Adobe
- Adobe product security vulnerabilities
Adobe System Status status
Adobe System Status provides detailed information, status updates, and email notifications about Adobe products and services. Get notified about outages, disruptions, and maintenance events. Check it out at status.adobe.com.
Adobe Experience Platform - latest resources tutorials-aep
View the latest video tutorials and Support articles for Experience Platform.
New AEP tutorials
Published
Applications
Name
Type
Description
August 2026
CX Enterprise Coworker
Video
Learn how CX Enterprise Coworker helps you assess your Experience Platform environment and generate audiences through conversational, natural-language commands, eliminating manual configuration tasks.
Adobe Real-Time CDP tutorials-rtcdp
View the latest video tutorials and Support articles for Real-Time CDP.
Real-Time CDP tutorials
Published
Name
Type
Description
August 2026
Article
Learn how to use an AI client connected to Real-Time CDP through the CX Coworker Gateway to assess audience health, spot activation gaps, and get strategic recommendations for your segments without navigating multiple platform screens.
July 2026
Video
Learn how to reference Adobe Audience Manager segments inside Real-Time CDP Collaboration so you can use them in projects with partners.
July 2026
Video
Learn how to add the Collaboration Starter product profile to your account and configure the permissions users need to access Collaboration features.
More help
-
Video tutorials: Real-Time CDP tutorials
-
Product documentation: Real-Time CDP
Adobe Analytics tutorials-analytics
Adobe Analytics releases operate on a continuous delivery model, which allows for a more scalable, phased approach to feature deployment. Release notes are updated several times a month.
AppMeasurement appm
Adobe Customer Journey Analytics tutorials-cja
New tutorials published for Customer Journey Analytics.
Published
Name
Type
Description
August 2026
Article
Learn how CX Enterprise Coworker’s validation skill compares Adobe Analytics report suites with Customer Journey Analytics data views, surfacing discrepancies and AI-driven recommendations to support a smooth migration.
August 2026
Video
Learn how CX Enterprise Coworker combines conversational AI with Customer Journey Analytics so you can ask natural-language questions, visualize the results, and identify what’s driving a metric change.
August 2026
Video
Get an overview of using calendars and dates for your visualizations in Analysis Workspace.
August 2026
Article
Learn how to connect an AI client to Customer Journey Analytics with CX Enterprise Agentic Tools and analyze campaign performance through natural-language conversation instead of building reports manually.
July 2026
Video
Learn how in-line classifications let you make on-the-fly edits directly within Analysis Workspace by updating a value in a table or grouping multiple values together.
July 2026
Video
Learn how to create internal or external links in your Analysis Workspace project.
July 2026
Video
Learn how to apply the Cumulative Average function in Calculated Metrics to smooth trended metrics and see directional trends more clearly over long time periods in Analysis Workspace.
July 2026
Video
Learn how to add a trendline to your line series under visualization settings to help depict a clearer pattern in your data.
July 2026
Video
Learn how a granularity selector for trended visualization settings lets you easily adjust how your data is displayed.
July 2026
Video
See how tables and visualizations are tied together through settings, and learn how to configure those settings for different analysis use cases.
New Customer Journey Analytics support knowledge base kb-cja
New articles and updates to existing articles for Customer Journey Analytics.
Published
Name
Type
Description
August 2026
New article
Learn about the solutions to the issue when dimensions from a transformed lookup dataset don’t appear in Customer Journey Analytics Workspace, even though the matching key data exists in Adobe Experience Platform, and Customer Journey Analytics.
August 2026
New article
Learn about the solutions to the issue when derived fields, and calculated metrics created in Customer Journey Analytics (CJA) don’t appear in BI tools, such as Tableau, or Power BI, because those tools identify components by their IDs instead of display names, and calculated metrics stay hidden until shared with the authenticated user.
Adobe Experience Manager tutorials-aem
Latest video tutorials and Support articles for Experience Manager as a Cloud Service
New video and written tutorials (articles) published for Experience Manager as a Cloud Service.
Published
Applications
Name
Format
Description
August 2026
AEM CS
Article
Learn how content teams can discover, review, update, and publish AEM pages and content fragments through an AI client using the AEM Content MCP Server to shorten the time between a content decision and a live update.
August 2026
AEM CS
Video
Learn how to check environment health, review deployment history, and trigger pipelines using the Cloud Manager MCP Server from your AI client, so you can manage releases without leaving your development tools.
August 2026
AEM CS
Article
Learn how to identify underperforming campaigns in Customer Journey Analytics, diagnose the cause, review the related landing page content in Experience Manager, and apply data-driven updates — all in a single AI session.
July 2026
AEM CS
Article
Learn how to deploy and manage AEM Edge Functions across multiple environments on AEM as a Cloud Service, including promotion workflows and secrets management best practices.
July 2026
AEM CS
Article
Learn how to scope and deploy AEM Edge Functions across development, staging, and production sites on Edge Delivery Services, including how to manage secrets and promote code through each site.
July 2026
AEM Sites
Video
Learn how to add a Visual Content Fragment to an AEM site using the AEM WCM Core Components’ Content Fragment component.
July 2026
AEM CS
Article
Learn how to filter HTTP requests with AEM Edge Functions to rewrite requests and responses, redirect URLs, and personalize content before it reaches the origin or the client.
July 2026
AEM CS
Article
Learn how to use the AEM Edge Functions KV store to persist data at the edge, enabling cache-aside patterns and data sharing across function invocations without a round trip to origin.
July 2026
AEM CS
Article
Learn how to build an API endpoint with AEM Edge Functions by configuring origin selector rules, handling HTTP requests, and writing handler logic, including calls to external systems.
July 2026
AEM CS
Article
Learn how to pass non-sensitive configuration and sensitive secrets to an AEM Edge Function through
edgeFunctions.yaml, and how to read them securely in your code.July 2026
AEM CS
Article
Learn how to expose multiple HTTP endpoints from a single AEM Edge Function by implementing endpoint-matching logic, organizing handler code, and configuring origin selector rules in your CDN configuration.
July 2026
AEM Forms
Article
Learn how to use the Associate UI, a simplified interface built on Interactive Communications, to let customer-facing teams generate personalized communications in real time.
July 2026
AEM CS
Article
Get an overview of AEM Edge Functions — what they are, why and when to use them, and how they work.
July 2026
AEM CS
Article
Learn how to set up AEM Edge Functions on AEM as a Cloud Service, covering CLI installation, site deployment, project setup, and CDN configuration.
July 2026
AEM CS
Article
Learn how to set up AEM Edge Functions on an Edge Delivery Services site, covering onboarding, CLI installation, project setup, and CDN configuration.
July 2026
AEM Forms
Video
Learn how to create an Interactive Communication template with a subform for body content, then base a document on that template.
July 2026
AEM Forms
Video
Learn how to create fragments for each cloud solution so the right content is included in interactive communication documents based on user preference.
July 2026
AEM Forms
Video
Learn how to add fragments and a logo to the master page of a document in AEM Forms.
July 2026
AEM Forms
Video
Learn how to create a Form Data Model in AEM Forms to populate interactive communications using profile data.
July 2026
AEM Forms
Video
Learn how to create a cloud configuration to integrate AEM Forms with Adobe Experience Platform for retrieving profile data.
July 2026
AEM Forms
Video
Learn how to create custom actions in Adobe Journey Optimizer using an endpoint exposed by a Node.js application deployed on Render.
July 2026
AEM Forms
Video
Learn how to create a journey using custom actions to send interactive communication documents.
July 2026
AEM Forms
Video
Learn how to deploy and test a complete AEM Forms solution to confirm a personalized PDF is delivered to your inbox.
New Experience Manager support knowledge base kb-aem
New articles and updates to existing articles for Experience Manager.
Published
Name
Type
Description
August 2026
New article
Learn about the solutions to the issue when Adobe Experience Manager Dynamic Media delivers all images in AVIF format, even when JPG, or another format is requested through the file extension, or the
fmt=jpg parameter.August 2026
New article
Learn about the solutions to the issue when Smart Crop doesn’t work as expected in Adobe Experience Manager Dynamic Media, and a hero image doesn’t follow Smart Crop settings, or adapt when you resize the browser window, with no error messages displayed.
August 2026
New article
Learn about the solutions to the issue when images imported into pages in Adobe Experience Manager Edge Delivery Services render as static images instead of responsive Dynamic Media assets, and don’t benefit from features, such as automatic generation of multiple image sizes, or transformations.
August 2026
New article
Learn about the solutions to the issue when a corrupt image file in Experience Manager Assets prevents the asset from publishing to Dynamic Media Classic, so the asset doesn’t appear there, and no public delivery URL is generated.
August 2026
New article
Learn about the solutions to the issue when an Adobe Experience Manager stage author instance fails to start, or serve content after a restore, because of incompatible bundles, and missing service users, so browsing the instance returns errors, or blank pages.
August 2026
New article
Learn about the solutions to the issue when you need the list of New Relic server IP addresses to whitelist for monitoring, and integration in Adobe Experience Manager environments.
August 2026
New article
Learn about the solutions to the issue when translation projects for the Serbian locale
sr-LA don’t appear in Adobe Experience Manager Guides, and translation job creation fails with unsupported language errors, because AEM doesn’t include sr-LA as a supported language code in the language registry.August 2026
New article
Learn about the solutions to the issue when Smart Crop processing fails during rendition generation in Adobe Experience Manager Dynamic Media, so assets upload successfully, but Smart Crop renditions don’t generate, and the log shows an aspect-ratio error, The 5th aspect ratio should between 0.05 and 20.
August 2026
New article
Learn about the solutions to the issue when attempts to configure
JSON2HTML through the API endpoint in Adobe Experience Manager Helix fail with a 401 Unauthorized error, because the request doesn’t use the required Admin API token format.August 2026
New article
Learn about the solutions to the issue when you need to identify which external domains are accessing your Scene7 asset URLs in Adobe Experience Manager to support migration planning to Dynamic Media Open API delivery.
August 2026
Enable multiple Dynamic Media Classic accounts in AEM as a Cloud Service non-production environments
New article
Learn about the solutions to the issue when teams need to preview, and test assets from different Dynamic Media Classic (Scene7) accounts within the same Adobe Experience Manager as a Cloud Service non-production environment, and multiple accounts can’t be used in parallel until the configuration is complete.
August 2026
New article
Learn about the solutions to the issue when HTTP requests for Scene7 assets fail with a forwarding error in Adobe Experience Manager Dynamic Media after you set up a new account, or reconfigure cloud services, and the AEM error log shows Unable to forward request to a Dynamic Media server.
August 2026
New article
Learn about the solutions to the issue when moving a component within an Adobe Experience Manager page that contains a large number of content nodes fails silently, because the container exceeds the configured JSON results limit in the Apache Sling
GET servlet, and the .infinity.json endpoint returns an HTTP 300 response with references to multiple split JSON files.August 2026
New article
Learn about the solutions to the issue when images using a Dynamic Media grayscale image preset don’t appear in grayscale on published pages after an Adobe Experience Manager upgrade, even though the grayscale rendition generates correctly, and is visible in the DAM.
August 2026
New article
Learn about the solutions to the issue when users with the Viewer role in Adobe Experience Manager Content Hub see the Add Assets button, even though they don’t have upload permissions, so uploads fail with the error We can’t upload your files or folders. Please try again or refresh your screen.
August 2026
New article
Learn about the solutions to the issue when PNG images with transparent backgrounds display with a white background instead of transparency in Adobe Experience Manager Dynamic Media, even when the
fmt=png-alpha parameter is used in the delivery URL.August 2026
New article
Learn about the solutions to the issue when a custom application repeatedly fails to upload assets to Adobe Experience Manager Dynamic Media–Scene7 mode (DMS7), or Dynamic Media Classic (DMC), because it’s configured with incorrect credentials, with no specific error codes, or stack traces in the logs.
August 2026
New article
Learn about the solutions to the issue when workflow synchronization fails, or is missing in Adobe Experience Manager Forms 6.5 after scheduled maintenance, and form submissions can’t proceed, with a
SegmentNotFoundException error in the logs for affected workflow jobs on days when a full compaction runs.August 2026
New article
Learn about the solutions to the issue when you need to enable Attribute Based Access Control (ABAC) to restrict access to assets based on metadata attributes in an Adobe Experience Manager Dynamic Media test environment, because ABAC isn’t enabled by default, and requires specific onboarding, and configuration steps.
August 2026
New article
Learn about the solutions to the issue when the
in memory limit, and in memory read limit parameters in the Apache Jackrabbit Query Engine Settings Service are set to high values in Adobe Experience Manager, so performance is negatively affected.August 2026
New article
Learn about the solutions to the issue when integrating the Content Advisor feature of Dynamic Media OpenAPI with a non-Adobe application returns CORS errors, and access denials, because the IMS client configuration doesn’t include your application’s domain in the allowed redirect URIs, and CORS origins, or the user lacks permissions to access assets.
August 2026
New article
Learn about the solutions to the issue when
SegmentNotFoundException errors in Adobe Experience Manager Managed Services indicate repository corruption, or missing segments, so the AEM Author environment becomes inaccessible, and normal operations are disrupted.August 2026
New article
Learn about the solutions to the issue when configuring a 301 redirect from the root path (
/) to /en in Adobe Experience Manager Edge Delivery Services results in a redirect loop instead of a single redirect, so both the root, and /en URLs are crawled as separate pages.August 2026
New article
Learn about the solutions to the issue when embedding SVG, and other media resources from Adobe Experience Manager Edge Delivery Services (EDS) media endpoints cross-origin returns CORS errors, because those media resources don’t include the
Access-Control-Allow-Origin header, so browsers block the cross-origin requests.August 2026
New article
Learn about the solutions to the issue when you need to review results, and analyze data, such as cache hit/miss ratios, and top-hit URLs, after implementing Business Process Optimization (BPO) recommendations in Adobe Experience Manager to verify improvements, and identify further optimization opportunities.
August 2026
New article
Learn about the solutions to the issue when you need access to Dispatcher logs, or custom log files for a specific date, and time range in Adobe Experience Manager Managed Services, because requested log files can be unavailable if the request falls outside the log retention period.
August 2026
New article
Learn about the solutions to the issue when previewing a page in Adobe Experience Manager Author that includes a custom carousel component returns a 404 error, because a
NullPointerException occurs in the custom Sling Model when the carousel references a malformed, or empty page.August 2026
New article
Learn about the solutions to the issue when you need access to publisher access logs, or error logs to investigate recurring site degradation in Adobe Experience Manager Managed Services, because requests for large volumes of raw log data, or broad timeframes are restricted due to operational, and security policies.
August 2026
New article
Learn about the solutions to the issue when a Publisher instance in an Adobe Experience Manager QA environment requires a controlled restart to apply a change, or recover from an issue, so QA validation, or testing is blocked while the Publisher is temporarily unavailable.
August 2026
New article
Learn about the solutions to the issue when the admin homepage navigation becomes unresponsive in Adobe Experience Manager On-Premise, so navigation links, and dashboard buttons can’t be clicked, and users can’t access workspace tiles, such as Sites, Assets, and Projects, even though the navigation console displays correctly.
August 2026
New article
Learn about the solutions to the issue when a dispatcher pipeline fails at the update service stage in Adobe Experience Manager as a Cloud Service Cloud Manager, and no logs are available for review, with the failure being intermittent.
August 2026
New article
Learn about the solutions to the issue when you need to determine which deprecated libraries, or packages are present in your Adobe Experience Manager environment, and what actions are required to update, or replace them, with no specific error messages present.
August 2026
New article
Learn about the solutions to the issue when you can’t find workflow package payload paths in the Adobe Experience Manager repository browser, expected asset sub-paths aren’t visible, or access errors occur, because of insufficient permissions, or content that’s been deleted, or moved.
August 2026
New article
Learn about the solutions to the issue when your organization requires a dedicated, or static IP address to allowlist Adobe I/O Mesh traffic in firewall, or backend systems, because Adobe I/O Mesh, and I/O Runtime use shared, dynamic IP ranges, and don’t provide fixed egress IPs.
August 2026
New article
Learn about the solutions to the issue when critical functionality on an Adobe Experience Manager production site becomes unavailable, or broken, and isn’t reproducible in non-production environments, so an emergency deployment is required to restore service.
August 2026
New article
Learn about the solutions to the issue when content updates published in Adobe Experience Manager don’t appear on your public-facing site, because the site is served through a CDN that continues to deliver cached versions of your pages, with no error messages shown in AEM.
August 2026
New article
Learn about the solutions to the issue when a new CDN domain isn’t whitelisted in the Adobe Experience Manager Dispatcher configuration, so requests from that domain are blocked, which causes intermittent failures accessing site pages, or loading assets.
August 2026
New article
Learn about the solutions to the issue when you need to determine whether ACL (
rep:ACL) nodes can be deleted through the /bin/policies endpoint in Adobe Experience Manager, because that endpoint manages ACE entries within an ACL node, and doesn’t delete the ACL node itself.August 2026
New article
Learn about the solutions to the issue when requests to the
GetBookingContent endpoint for the recommendation page return a 404 Not Found error in an Adobe Experience Manager production environment, so the affected page doesn’t display, even though other pages, such as ticket-selection, checkout, or my-cart continue to function.August 2026
New article
Learn about the solutions to the issue when content scheduled in Manage Publication to publish at a future date, and time in Adobe Experience Manager as a Cloud Service isn’t published on time, and a delay occurs before the content becomes available.
August 2026
New article
Learn about the solutions to the issue when DEV deployments take significantly longer than usual, and fail at the Deploy to DEV stage in Adobe Experience Manager Cloud Manager, because of XML syntax errors, such as The element type “content” must be terminated by the matching end-tag “”., and client library compilation issues.
August 2026
New article
Learn about the solutions to the issue when there’s concern that upgrading Adobe Experience Manager, or applying Service Packs overwrites existing fonts in the
fonts directory, and affects custom font usage.August 2026
New article
Learn about the solutions to the issue when an error is logged in
error.log while the DAM Update Asset workflow runs as you upload an asset to Adobe Experience Manager.August 2026
New article
Learn about the solutions to the issue when the Annotate feature for video assets in Adobe Experience Manager 6.5 plays only audio while the video frame stays frozen on the poster image in Chrome, and Edge browsers, because legacy Theora (
.ogg) video renditions are prioritized.August 2026
New article
Learn about the solutions to the issue when security scans report jQuery, and jQuery UI vulnerabilities (CVEs) in your Adobe Experience Manager 6.5 environment based on detected version strings, even though AEM uses an Adobe-patched fork of jQuery, and includes backported security fixes.
August 2026
New article
Learn about the solutions to the issue when multiple Dynamic Media cloud configurations with different Scene7 domains are present in a single Adobe Experience Manager environment, and the configuration assigned to the root DAM folder is unexpectedly overridden by the most recently saved configuration.
August 2026
New article
Learn about the solutions to the issue when security scanners report CVE-2026-49844 (Apache Log4j) in Adobe Experience Manager 6.5.24 deployments by flagging Adobe-shipped OSGi bundles that contain Log4j libraries, even though no error occurs in AEM runtime.
August 2026
New article
Learn about the solutions to the issue when a security scan, or penetration test reports CVEs for Jetty, jQuery, jQuery UI, or AngularJS in your Adobe Experience Manager 6.5 On-Premise deployment, because of outdated versions included in older service packs, or custom code.
August 2026
New article
Learn about the solutions to the issue when a security scan reports a vulnerable version of Apache Commons FileUpload (
commons-fileupload-1.3.3.jar) in Adobe Experience Manager Forms 6.5 environments related to CVE-2025-48976, because the older JAR file remains present on disk after a Service Pack update, even though no runtime errors occur.August 2026
New article
Learn about the solutions to the issue when users can’t sign in to the Adobe Experience Manager Assets Connector for Figma after selecting Login with Adobe, and see errors, such as An error occurred while loading the plugin environment, or HTTP 400 responses with the message Unknown clientId.
August 2026
New article
Learn about the solutions to the issue when using an OAuth Server-to-Server credential to create a content flow in Adobe Experience Manager Cloud Manager returns 403 Forbidden - User does not have the necessary permissions for this operation., even though the credential is assigned to the relevant Cloud Manager product profiles, and the same operation succeeds as a named user through the Adobe I/O CLI.
August 2026
New article
Learn about the solutions to the issue when the License Dashboard in Adobe Experience Manager Cloud Manager shows different usage window durations across contract years, such as approximately six months for some years, and a full twelve months for others, because the windows are based on actual contract start, and end dates.
August 2026
New article
Learn about the solutions to the issue when the Experience Audit step in an Adobe Cloud Manager pipeline doesn’t return Mobile View results, even though Desktop View results, and Lighthouse scores are available, and no error is shown.
August 2026
New article
Learn about the solutions to the issue when a deployment environment, such as a DEV environment, is missing from the list of selectable environments in Adobe Experience Manager Cloud Manager pipelines, because the environment was deleted, or disabled, user permissions changed, or a backend synchronization issue prevents it from displaying.
August 2026
New article
Learn about the solutions to the issue when Adobe Experience Manager Forms are present in the repository (
CRX/DE) but don’t load, or appear in the AEM Forms UI on Author, and Publish environments after an AEM Long-Term Support (LTS) upgrade, with errors, such as javax.servlet.jsp.JspException: Error while executing script formBody.jsp.August 2026
New article
Learn about the solutions to the issue when integrating Adobe Sign with Adobe Experience Manager Forms LTS SP2 using OAuth fails with a 401 error, Missing parameters: client_secret, because AEM doesn’t allow the
client_secret parameters required for the Adobe Sign integration.August 2026
New article
Learn about the solutions to the issue when questions arise about how SDK updates affect custom Adaptive Forms proxy components in Adobe Experience Manager Forms, and how Adobe’s backward compatibility policy applies to Adaptive Forms component versions, because minor changes affect these customizations.
August 2026
New article
Learn about the solutions to the issue when you need to determine which JDK versions are compatible with Adobe Experience Manager Forms Service Pack 25, specifically support for JDK 8, and JDK 11, and guidance for upgrading to JDK 11.0.32.
August 2026
New article
Learn about the solutions to the issue when initiating the export translations function for Adaptive Forms in Adobe Experience Manager Forms doesn’t trigger any visible action, so no file is downloaded, and no error message is displayed.
August 2026
New article
Learn about the solutions to the issue when previewing a form in Adobe Experience Manager Forms after changing, and reuploading the logo fragment path in an XDP shows an error, and the form doesn’t render as expected, even though the same logo fragment path works in other XDPs.
August 2026
New article
Learn about the solutions to the issue when Adobe Experience Manager Forms can’t be accessed using standard URLs, and results in browser errors, such as can’t reach this page, but remains accessible via a direct IP address, because of VPN tunnel instability, or failure.
August 2026
New article
Learn about the solutions to the issue when extra bullets, and additional spacing appear in bullet lists within the Interactive Communication Editor in Adobe Experience Manager Forms 6.5.25 after an upgrade, which affects the visual output during preview, or PDF generation, with no error messages.
August 2026
New article
Learn about the solutions to the issue when offer components added, or updated in Adobe Experience Manager Author don’t appear in the Preview environment, which affects specific pages while other pages display updated content, with no error messages shown.
August 2026
New article
Learn about the solutions to the issue when significant delays occur while loading a site content tree folder with several hundred, or more child pages in the Adobe Experience Manager Sites Console in Author environments that use a MongoDB content repository, because the console processes all child pages under the folder during the initial request.
August 2026
New article
Learn about the solutions to the issue when authentication failures occur during upgrade validation on Adobe Experience Manager 6.5 LTS Publisher instances that use token encapsulation, and SAML user synchronization, because legacy-format login tokens are rejected when the
token.encapsulated property is set to true.August 2026
New article
Learn about the solutions to the issue when you need to use, and embed Windows fonts, such as Arial, Times New Roman, Verdana, Symbol, and Tahoma, in PDFs generated by Adobe Experience Manager Forms on Linux servers, because the font files must be present, and properly configured, and licensed separately.
August 2026
New article
Learn about the solutions to the issue when you need to migrate a MySQL database while upgrading from Adobe Experience Manager Forms JEE SP21, or SP25 to LTS SP2, because a direct database dump, and restore isn’t sufficient, so it doesn’t upgrade the AEM Forms schema, or migrate all required data components.
August 2026
New article
Learn about the solutions to the issue when only administrator users can create, and download packages using Package Manager in Adobe Experience Manager as a Cloud Service, so content authors are unable to access package creation tools, or download packages directly in Production environments, with no error messages shown.
August 2026
New article
Learn about the solutions to the issue when ACS AEM Commons modules are missing from the Adobe Experience Manager UI, such as Reports, Content Sync, or MCP Console,
/var/acs-commons/reports folders fail to deploy, or BPA output shows unsupported API findings, because ACS Commons isn’t deployed, uses unsupported APIs, or runs on incompatible versions.August 2026
New article
Learn about the solutions to the issue when you need to review the data collected by the auto-injected Real User Monitoring (RUM) script in Adobe Experience Manager as a Cloud Service, and understand privacy, and data retention for compliance purposes.
August 2026
New article
Learn about the solutions to the issue when a Rapid Development Environment (RDE) in Adobe Experience Manager as a Cloud Service remains on an older AEM release, and doesn’t automatically update to the latest available version, with no specific error messages.
August 2026
New article
Learn about the solutions to the issue when Akamai Web Application Firewall (WAF) blocks requests to the Adobe Experience Manager Operational Telemetry endpoint (
/.rum/100), which causes HTTP 403 Forbidden errors, and temporary IP bans for affected users.August 2026
New article
Learn about the solutions to the issue when
afpolicy, and default nodes are republished each time a form page is published in Adobe Experience Manager as a Cloud Service, even when no changes are made to the form, or template, with no explicit error messages.August 2026
New article
Learn about the solutions to the issue when an Adobe Experience Manager Cloud Manager pipeline becomes stuck during the Deploy to Stage phase, because of OSGi bundle activation conflicts, so affected instances become unavailable, and logs show missing-class errors, and HTTP 500, or 404 responses for
/libs/granite/core/content/login.html.August 2026
New article
Learn about the solutions to the issue when New Relic APM metrics, such as response time, error rate, and transaction details, don’t appear in the New Relic console after deploying an Adobe Experience Manager as a Cloud Service environment through Cloud Manager, and the New Relic sub-account shows as not activated.
August 2026
New article
Learn about the solutions to the issue when you need to configure, and validate Dynamic Media integration for a new Adobe Experience Manager as a Cloud Service environment, so assets are published, and accessible, because each environment needs its own Dynamic Media account to avoid asset conflicts.
August 2026
AEM as a Cloud Service pipeline deployment fails with INDEXING_FAILED when environment is hibernated
New article
Learn about the solutions to the issue when a pipeline deployment to a sandbox Stage environment fails in Adobe Experience Manager as a Cloud Service with errors, such as
INDEXING_FAILED, UnknownHostException, or 503 errors, because the target environment is hibernated, and the Author indexing job can’t reach the internal OakRS service.August 2026
New article
Learn about the solutions to the issue when requests to a staging, or custom domain pointing to the Adobe Experience Manager publish tier return HTTP 403 Forbidden, or HTTP 421 Misdirected Request errors when connecting AWS CloudFront with a custom domain, because the IP allow list configuration blocks traffic from the CDN to the publish tier.
August 2026
New article
Learn about the solutions to the issue when Development, Stage, and Production environments display different AEM release versions during the managed update process in Adobe Experience Manager as a Cloud Service, so code validation, promotion, and go-live readiness are affected when custom code is tested against a different AEM version.
August 2026
New article
Learn about the solutions to the issue when content policies listed under Published References in the Manage Publication dialog don’t always have their
cq:lastReplicated property updated in Adobe Experience Manager as a Cloud Service, even though a publish action was performed after that date.August 2026
New article
Learn about the solutions to the issue when content under
/content, or /content/dam is deleted in Adobe Experience Manager as a Cloud Service, and the deletion isn’t reported until after the standard backup retention window, because path-scoped, or item-level restores from Adobe-managed backups aren’t supported.August 2026
New article
Learn about the solutions to the issue when relying solely on access logs to measure contributor actions in Adobe Experience Manager as a Cloud Service leads to inaccurate results, because these logs capture HTTP requests that don’t always correspond directly to completed business actions, such as page creation, or publication.
August 2026
New article
Learn about the solutions to the issue when you can’t access, or modify OSGi configurations through
/system/console/configMgr on managed Author, and Publish environments in Adobe Experience Manager as a Cloud Service, because AEM treats application code, and configuration as immutable at runtime.August 2026
New article
Learn about the solutions to the issue when using the Language Copy wizard in Adobe Experience Manager Cloud Sites copies only a subset of pages to the target language, even though the workflow appears as Completed, and the missing pages are inconsistent between attempts.
August 2026
New article
Learn about the solutions to the issue when access to an Adobe Experience Manager environment fails with a 403 – Not allowed error before the login page appears, even when administrator permissions, and allowlist entries appear correct, because the actual public egress IP address used by a device doesn’t match the configured allowlist.
August 2026
New article
Learn about the solutions to the issue when a user can’t access a non-production Author environment, such as QA, or Stage in Adobe Experience Manager as a Cloud Service, even when the correct permissions, and product profiles are assigned in Adobe Admin Console, so the user sees an access denied message, or a blank page.
August 2026
New article
Learn about the solutions to the issue when deployment pipelines fail during migration to Simplified Index Management (SIM) in Adobe Experience Manager as a Cloud Service, because custom indexes are stuck in a migration-in-progress state, with log errors, such as Failure when applying the indexing data, and No current checkpoint found for lane [async,nrt].
August 2026
New article
Learn about the solutions to the issue when updates to i18n dictionary files under
/conf don’t appear in the Sling ResourceBundle cache in Adobe Experience Manager as a Cloud Service, so UI labels display raw i18n keys, such as lblExampleKey, instead of the expected translated text.August 2026
New article
Learn about the solutions to the issue when the Dynamic Media Open API option doesn’t appear in an Adobe Experience Manager Rapid Development Environment (RDE) after an environment reset, or upgrade, because those operations remove previously enabled Dynamic Media configurations.
August 2026
Smart Tag Enhancements generate tags in Production and Stage environments for AEM as a Cloud Service
New article
Learn about the solutions to the issue when Smart Tag Enhancements generate tags in Adobe Experience Manager as a Cloud Service Production, and Stage environments, and organizations want to isolate Smart Tag training, and limit its impact to Development, with no error messages.
August 2026
New article
Learn about the solutions to the issue when you need to integrate Adobe Experience Manager Content Advisor upload, and destination selection features into an Angular application using UMD modules, because the
@assets/upload package isn’t available in the public npm registry, and the integration requires reuse of an IMS authentication session.August 2026
New article
Learn about the solutions to the issue when an Adobe Experience Manager as a Cloud Service Cloud Manager pipeline fails during the source retrieval step, because a GitHub IP allow list blocks access from Cloud Manager, so the build log shows HTTP status code
403 (Forbidden).August 2026
New article
Learn about the solutions to the issue when newly migrated content, such as pages, assets, content fragments, experience fragments, and tags, doesn’t appear in search results, or isn’t accessible after a Content Transfer Tool migration in Adobe Experience Manager as a Cloud Service, because manual re-indexing is required.
August 2026
New article
Learn about the solutions to the issue when a service account requires write access to Digital Asset Management (DAM) in Adobe Experience Manager as a Cloud Service, and scheduled scripts running outside AEM need to upload, or modify assets through the AEM REST API, because the service account lacks the required permissions, or server-to-server authentication configuration.
August 2026
New article
Learn about the solutions to the issue when an Adobe Experience Manager as a Cloud Service Production pipeline fails during execution, because of unresolved JSP URIs, such as The absolute uri: http://sling.composum.com/cpnl/1.0 cannot be resolved in either web.xml or the jar files deployed with this application., and temporary blob storage connectivity issues.
August 2026
New article
Learn about the solutions to the issue when internal crawlers that index Adobe Experience Manager as a Cloud Service content generate a high volume of requests that appear in traffic logs, and raise concerns about their impact on billable content request usage calculations.
August 2026
New article
Learn about the solutions to the issue when custom metadata tabs, such as Product, Campaign, or Workfront, don’t appear in the Properties dialog when assets are bulk edited from search results in Adobe Experience Manager as a Cloud Service, because AEM displays only the metadata tabs, and fields shared by all selected assets.
August 2026
New article
Learn about the solutions to the issue when uploaded assets remain stuck in the Processing state in Adobe Experience Manager as a Cloud Service, so they don’t appear in the content finder, and can’t be used in page editing, with log messages indicating asset processing services failing to start.
August 2026
New article
Learn about the solutions to the issue when external recipients are prompted to log in as they access, or download assets via Share Links in Adobe Experience Manager, even though the link is valid, because custom servlet mappings, or authentication logic enforce authentication on the Share Link endpoints.
August 2026
New article
Learn about the solutions to the issue when users get an endless login loop as they try to access the Developer Console in Adobe Experience Manager as a Cloud Service, so the login screen reappears after each attempt, and prevents access, with no specific error message.
August 2026
New article
Learn about the solutions to the issue when component dialogs can be submitted in Adobe Experience Manager as a Cloud Service even when required fields aren’t filled, because a custom client-side script overrides standard validation, so clicking Done still submits the form.
August 2026
New article
Learn about the solutions to the issue when requests to MSM OpenAPI endpoints, such as
/adobe/sites/msm, or /adobe/sites/livecopy, return HTTP 404 errors in Adobe Experience Manager as a Cloud Service, because the endpoints aren’t available until Adobe enables access for large-scale live copy, and localization workflows.August 2026
New article
Learn about the solutions to the issue when the Adobe Experience Manager SDK JAR doesn’t start, or run successfully on a machine with Java 26, so the application fails to launch after upgrading, because the AEM SDK isn’t compatible with Java 26.
August 2026
New article
Learn about the solutions to the issue when there’s uncertainty about which HTTP protocol versions are supported in Adobe Experience Manager as a Cloud Service, and whether application logic that depends on
HTTP/1.0 needs to remain in use.August 2026
New article
Learn about the solutions to the issue when using View as Published in Adobe Experience Manager Sites appends unexpected query parameters, such as
_mr, and shell_domain, to the page URL, which results in broken page rendering, and loss of scroll functionality.August 2026
New article
Learn about the solutions to the issue when administrator access is unintentionally removed during a DAM admin seat cleanup in Adobe Experience Manager as a Cloud Service, so affected users can’t manage deployments through Cloud Manager, track site activity, or modify site configurations, with no specific error messages.
August 2026
New article
Learn about the solutions to the issue when querying the AI Assistant for pages, or experience fragments in Adobe Experience Manager as a Cloud Service fails with an HTTP 403 Permission Denied error, because the required product profile, or permissions aren’t configured in the Adobe Admin Console.
August 2026
New article
Learn about the solutions to the issue when deploying code packages to an Adobe Experience Manager Rapid Development Environment (RDE) using GitHub Actions, and a technical IMS account fails with a 403 Forbidden error, RDECLIInternalError: [RDECLI:UNEXPECTED_API_ERROR] There was an unexpected API error code 403 with message Forbidden.
August 2026
New article
Learn about the solutions to the issue when organizations need to temporarily disable AI-powered features, such as AI Assistant, Smart Tag Enhancements, and AI Search, in Adobe Experience Manager as a Cloud Service Assets Production environments to meet compliance requirements.
August 2026
New article
Learn about the solutions to the issue when duplicate filter values appear in Adobe Experience Manager Content Hub after you convert a metadata field, such as Product Category, from a string type to a string array type using bulk metadata import, because identical metadata values exist in different underlying data types.
August 2026
New article
Learn about the solutions to the issue when deleting a large number of assets at once, typically more than 800, in the Adobe Experience Manager as a Cloud Service Assets UI shows a Failed to delete error message, because of limitations, or timeouts in the UI, or backend when processing very large batch delete operations.
August 2026
New article
Learn about the solutions to the issue when SFTP integrations in Adobe Experience Manager as a Cloud Service fail to connect with errors, such as java.net.SocketException: Connection reset, because multiple port forwarding rules in Cloud Manager Advanced Networking use the same source port for different SFTP destinations.
August 2026
New article
Learn about the solutions to the issue when an Adobe Experience Manager as a Cloud Service deployment pipeline remains stuck in the RUNNING state, because of issues with custom Oak/Lucene indexes, with indexing job errors, such as Invalid byte range request for [/oak:index/cqPageLucene-custom-1], and java.nio.file.NoSuchFileException.
August 2026
New article
Learn about the solutions to the issue when the Adobe Experience Manager as a Cloud Service Cloud Manager pipeline fails during the index update step after deploying custom index definitions, because of mismatches between custom index definitions, and out-of-the-box index versions, incomplete Tika configurations, or improper index naming.
August 2026
New article
Learn about the solutions to the issue when the option to create a Dynamic Media Company Profile doesn’t appear in Cloud Manager as you set up an Adobe Experience Manager as a Cloud Service test, or demo environment, so you can’t enable Dynamic Media, and Open API.
August 2026
New article
Learn about the solutions to the issue when the Adobe Experience Manager as a Cloud Service Stage deployment pipeline remains in the deployment phase for an extended period in Cloud Manager, with statuses, such as waiting for secondary pods to start, or progressing, even when no recent code changes are made.
August 2026
New article
Learn about the solutions to the issue when external API calls made from Adobe Experience Manager as a Cloud Service show significantly higher latency when routed through a dedicated egress IP with Advanced Networking, so pages that make multiple such API calls load more slowly.
August 2026
New article
Learn about the solutions to the issue when POST, and GET requests to configuration endpoints, such as
/config/[org]/sites/[site]/code.json, return HTTP 403 Forbidden errors during Bring Your Own Git (BYOGIT) setup for Adobe Experience Manager Edge Delivery Services sites created through Cloud Manager one-click site creation, because no Configuration Service admin is automatically assigned.August 2026
New article
Learn about the solutions to the issue when deployment pipelines fail in Adobe Experience Manager Cloud Manager, because custom OSGi components fail to instantiate, so application instances restart frequently, health checks fail, and logs show errors, such as javax.jcr.nodetype.NoSuchNodeTypeException: Node type client does not exist.
August 2026
New article
Learn about the solutions to the issue when a code change, such as the
ui.apps package, needs to be deployed to the Stage environment for validation in Adobe Experience Manager as a Cloud Service, because direct installation of the package using Package Manager isn’t supported, so all deployments must use the Cloud Manager pipeline.August 2026
New article
Learn about the solutions to the issue when updated static resources, such as JavaScript files, under
/etc.clientlibs don’t appear immediately after deployment in Adobe Experience Manager as a Cloud Service, because Dispatcher, or the CDN continues to serve previous versions of the files with long-lived cache headers.August 2026
New article
Learn about the solutions to the issue when public-facing Adobe Experience Manager sites display 502 Bad Gateway errors during, or shortly after a Cloud Manager deployment, because dispatcher instances become detached from the Application Gateway, so requests can’t reach the AEM publish instances.
August 2026
New article
Learn about the solutions to the issue when the standard Date/Time field in content fragment models stays empty in the new Content Fragment Editor in Adobe Experience Manager as a Cloud Service, even though the legacy editor pre-filled these fields with the current system time, so authors must enter the value manually.
August 2026
New article
Learn about the solutions to the issue when Experience Fragments delivered through Adobe Target activities render multi-column sections as stacked columns, and interactive components, such as carousels, don’t function as expected, even though the fragment renders correctly when viewed directly in Adobe Experience Manager.
August 2026
New article
Learn about the solutions to the issue when output generation jobs fail intermittently in Adobe Experience Manager Guides after upgrading a custom DITA-OT/Saxon package, with errors, such as Initialization failure: Error loading org/slf4j/Logger during DITA-OT startup., and Duplicate document-URI error referencing subjectScheme.ditamap, even when the source content, and configuration remain unchanged.
August 2026
New article
Learn about the solutions to the issue when you need to configure the
X-AEM-Edge-Key for a new staging, or non-production Adobe Experience Manager as a Cloud Service environment, because the Config deployment option isn’t visible when creating a Non-Production pipeline in Cloud Manager, which prevents deployment of the required CDN configuration.August 2026
New article
Learn about the solutions to the issue when the default configuration for Adobe Experience Manager Guides integrated with Enterprise Delivery Service (EDS) generates a sitemap that includes all published guides, and you need to show, or hide certain sections to control content visibility, and navigation.
August 2026
New article
Learn about the solutions to the issue when you need to author header, and footer content using the Universal Editor while Adobe Experience Manager Guides is integrated with EDS, because the process for enabling header, and footer authoring isn’t explicitly documented.
August 2026
New article
Learn about the solutions to the issue when Czech language translation folders are created in Adobe Experience Manager Guides without translated content, the content appears in English instead of Czech, and opening it results in a DTD error.
August 2026
New article
Learn about the solutions to the issue when the Topic Type (or Template) dropdown doesn’t display any values as you create a new topic in Adobe Experience Manager Guides after a fresh installation, even though other environments list templates, such as Topic, Concept, Reference, Task, Troubleshooting, and Markdown.
August 2026
New article
Learn about the solutions to the issue when the JBoss Windows service used in the Adobe Experience Manager Forms 6.5.18 turnkey installation doesn’t stop when you attempt to stop the service from the Windows Services console, so the process remains running, and requires manual termination.
August 2026
New article
Learn about the solutions to the issue when certain AEM Screens Player machines fail to render assigned channel content in Adobe Experience Manager 6.5.24, and display a Cannot GET /content/screens//channels/ .html error, even though the content is available on the AEM author, and publish instances.
August 2026
New article
Learn about the solutions to the issue when you’re unsure whether to select Orderable as you create a folder in Adobe Experience Manager Assets, and need to understand when manual ordering is useful, and whether it affects scale, usability, or sharing behavior.
August 2026
New article
Learn about the solutions to the issue when a custom metadata schema isn’t visible in Experience Manager Assets, and only the Basic, and Advanced metadata tabs appear, so attempts to access the custom schema result in a 404 - Repository Not Found error, even though the schema is visible in the classic AEM Assets Admin view.
August 2026
New article
Learn about the solutions to the issue when
PLACE COPY, and DOWNLOAD activity from Adobe Asset Link appears in the Adobe Experience Manager Assets access logs as similar asset-fetch requests, so you can’t reliably distinguish these actions from the log entries alone.August 2026
New article
Learn about the solutions to the issue when Adobe Express functionality isn’t available after migrating from Adobe Experience Manager Assets Enterprise to Assets Prime, and Adobe Express doesn’t appear in the Solutions & Add-ons section, because direct migration from Enterprise to Prime isn’t supported.
August 2026
New article
Learn about the solutions to the issue when you need to connect multiple Dynamic Media Classic (Scene7) accounts to the same Experience Manager 6.5 environment for development, or testing, because the environment requires separate Dynamic Media Classic configurations, and each account requires its own account details.
August 2026
New article
Learn about the solutions to the issue when user groups see assets they shouldn’t have access to, or don’t see assets they should in Adobe Experience Manager Assets Content Hub, because the Attribute-Based Access Control (ABAC) rules don’t match the exact metadata values stored on assets, such as the
asset-src property.August 2026
New article
Learn about the solutions to the issue when bulk imports submitted through
POST /adobe/assets/import/fromUrl in Experience Manager Assets as a Cloud Service return intermittent HTTP 503 responses, [AemCloudImageTransfer] Cloud Import failed: AEM Cloud import failed (503), when the client sends large batches, or too many requests concurrently.August 2026
New article
Learn about the solutions to the issue when CDN logs from the Adobe Experience Manager Production environment don’t appear in Splunk, even though log forwarding works in Stage, because the Splunk HEC token configured for Production doesn’t have permission to write to the Production log index.
August 2026
New article
Learn about the solutions to the issue when submitting an Adaptive Form with a reCAPTCHA component, and the Invoke a Workflow submit action fails in Adobe Experience Manager Forms after Google reCAPTCHA v2 keys are migrated, so the response includes
CAPTCHA_VALIDATION, and an HTTP 400 status.August 2026
New article
Learn about the solutions to the issue when the Content Fragment option isn’t visible in the Adobe Experience Manager Sites console for certain environments, such as Stage, or Production, while it’s available in Development, because of the session state of the navigation overlay, such as Unified Shell.
August 2026
New article
Learn about the solutions to the issue when a user who previously had author permissions on a specific Adobe Experience Manager Edge Delivery Services site can no longer author content, even though their Adobe Admin Console product roles appear correct, and other users retain access, with no error messages displayed.
August 2026
New article
Learn about the solutions to the issue when asset properties don’t appear in the Asset Metadata screen in Adobe Experience Manager, because a DAM UI JSP fails to compile due to outdated Social, or Rating imports, with error logs referencing missing classes, such as
com.adobe.cq.social.tally.client.api.Rating.August 2026
New article
Learn about the solutions to the issue when changes in ACL insertion order with Sling RepoInit in Adobe Experience Manager LTS versions result in custom group Allow permissions being overridden by default Deny rules, because custom ACLs are inserted before default ACEs on paths, such as
/content/projects.August 2026
New article
Learn about the solutions to the issue when Adobe Security Bulletin
APSB26-74 identifies security vulnerabilities affecting Adobe Experience Manager 6.5 LTS Service Pack 1, and the installed version is listed as affected, with no specific error message, or stack trace.August 2026
New article
Learn about the solutions to the issue when login attempts to the Author, or Publish environment fail after cloning an Adobe Experience Manager 6.5 LTS environment on Adobe Managed Services, even when you use valid credentials, so the cloned environment becomes inaccessible.
August 2026
New article
Learn about the solutions to the issue when accessing the Experience Manager Assets (DAM) Author environment in Experience Manager 6.5 LTS with TarMK persistence returns a
502 Bad Gateway error, so users can’t upload, edit, or manage assets.August 2026
New article
Learn about the solutions to the issue when large log files, especially
error.log files exceeding 1 GB, cause high disk utilization, and a Critical storage status on Adobe Experience Manager 6.5 LTS Publish instances in the AEM System Monitoring dashboard.August 2026
New article
Learn about the solutions to the issue when workflow instances complete the Start step but remain in the Running state indefinitely in Adobe Experience Manager as a Cloud Service, because processing related to the Sling Event Dispatcher, and Oak observation on an affected author pod is blocked, with no corresponding application error visible.
August 2026
New article
Learn about the solutions to the issue when queries continue using a previous index, such as
cqPageLucene, instead of the intended Simplified Index Management (SIM)-managed index after you deploy a SIM definition in Adobe Experience Manager as a Cloud Service, because the query planner evaluates eligible indexes based on query restrictions, indexed properties, and estimated cost.August 2026
New article
Learn about the solutions to the issue when a custom Oak index in Adobe Experience Manager isn’t selected for certain queries, so the query continues to use the default
ntBaseLucene-2 index instead of the custom one, which results in slower query performance.August 2026
New article
Learn about the solutions to the issue when an Adobe Experience Manager as a Cloud Service Author DEV environment remains in the Hibernated state after attempts to de-hibernate using Cloud Manager, and displays errors, such as Failed to load page, or HTTP 500, because of pending deployments, platform-level defects, or internal configuration issues.
August 2026
New article
Learn about the solutions to the issue when multiple DAM assets in different folders display the same Dynamic Media URL in the Smart Crop rendition view in Adobe Experience Manager as a Cloud Service, so smart crop changes, or deletions in one asset affect all others with the same link, because the assets share a Dynamic Media company, or a conflicting folder name.
August 2026
New article
Learn about the solutions to the issue when creating a translation project in Adobe Experience Manager as a Cloud Service Sites intermittently fails, so the project remains in Draft status, with error logs, such as
javax.jcr.AccessDeniedException: Access denied., because the asynchronous job executes as a read-only service identity.August 2026
New article
Learn about the solutions to the issue when uploading files, or folders via Content Hub in Adobe Experience Manager shows the error We can’t upload your files or folders. Please try again or refresh your screen., because users lack the necessary permissions to the
hydrated-assets folder required for storing uploaded assets.August 2026
New article
Learn about the solutions to the issue when you need to list all Adobe Experience Manager pages created, or modified between two dates, including relevant metadata, because AEM doesn’t provide a built-in report for pages created, or updated within arbitrary date ranges.
August 2026
New article
Learn about the solutions to the issue when intermittent timeouts occur while Adobe Experience Manager Publish retrieves large datasets from an external API, so the external API takes longer than the platform-level timeout to return the first byte, which results in ServiceUnavailable, or first byte timeout errors.
August 2026
New article
Learn about the solutions to the issue when the Promote to Prod option doesn’t appear in Adobe Cloud Manager after a hotfix is deployed to the Stage environment, so the deployment process is blocked, and prevents promotion to Production, with no explicit error message.
August 2026
New article
Learn about the solutions to the issue when the Bulk Import tool doesn’t appear in the Adobe Experience Manager Assets as a Cloud Service view left rail, or returns a 404 error at
/assets/bulkimport, even when administrator permissions are assigned through groups instead of direct user assignments.August 2026
New article
Learn about the solutions to the issue when you need to update metadata in bulk, and export metadata as CSV for assets selected from search results in Adobe Experience Manager Assets, because the standard UI allows bulk editing of some metadata fields for up to 100 selected assets, and doesn’t provide a CSV export option for arbitrary search results, or collections.
August 2026
New article
Learn about the solutions to the issue when an Adobe Experience Manager as a Cloud Service deployment pipeline remains in a starting state for hours, and then fails when the preview dispatcher doesn’t become ready in time, with readiness check failures related to
content/dam/rewrites/redirects, and a generic The deployment failed due to a system issue message.August 2026
New article
Learn about the solutions to the issue when a deployment pipeline fails in the QA environment during the deploy step in Adobe Experience Manager Cloud Manager, because of missing Apache Tika package imports in custom application bundles, with AEM publish logs showing OSGi Framework errors, such as
NoClassDefFoundError: org/apache/tika/io/IOExceptionWithCause.August 2026
New article
Learn about the solutions to the issue when you need to remove obsolete, incorrect, or unwanted Sling configurations from your Adobe Experience Manager environment, because such configurations cause undesired behavior, or interfere with expected functionality.
August 2026
New article
Learn about the solutions to the issue when pasting a label name into the baseline Label search field in Adobe Experience Manager Guides doesn’t trigger filtering, so the dropdown list doesn’t refresh until you enter a manual keystroke.
August 2026
New article
Learn about the solutions to the issue when updating a shared DITA topic reused across multiple DITA maps in Adobe Experience Manager Guides doesn’t automatically identify all impacted maps, or trigger regeneration, and republishing, because there’s no built-in API, or workflow to automate this after a topic update.
August 2026
New article
Learn about the solutions to the issue when custom CSS applied in Adobe Experience Manager Guides doesn’t display correctly in Preview mode, so visual changes, such as background color, or border styles, aren’t visible, because the CSS file path, selector, or syntax is incorrect, or browser cache prevents the latest styles from loading.
August 2026
New article
Learn about the solutions to the issue when Adobe Analytics settings, or access configurations remain in Adobe Experience Manager as a Cloud Service after the integration is no longer required, because the removal process isn’t explicitly documented, and consists of multiple configuration layers that must be removed in a specific order.
Adobe Commerce tutorials-commerce
Get access to new tutorials and Knowledge Base support articles for Adobe Commerce.
New tutorials for Adobe Commerce on Experience League.
Published
Name
Type
Description
July 2026
Video
Learn how to prepare Docker and access the Bulk Data Migration Tool to migrate data from Adobe Commerce or Magento Open Source to Adobe Commerce as a Cloud Service.
July 2026
Video
Learn how to configure source credentials for the Bulk Data Migration Tool by setting up your
.env file with instance URLs and authentication details, whether your source is on-premises or in the cloud.July 2026
Video
Learn how to configure database credentials for the Bulk Data Migration Tool by setting up your
.my.cnf file for on-premises or Adobe Commerce Cloud Service source environments.July 2026
Video
Learn how to set up target instance URLs, Adobe IMS credentials, and CDMS settings in your
.env file so your environment tier and region configurations line up across systems.July 2026
Video
Learn how to run a single-phase migration with the Bulk Data Migration Tool — the option to use for dry runs, dev, and sandbox environments where the source can stay live during extraction.
July 2026
Video
Learn how to run a multi-phase migration with the Bulk Data Migration Tool for production cutovers that need a frozen source, covering all five phases from pre-maintenance checks to post-migration cleanup.
July 2026
Video
Get an overview of Brand Concierge and Commerce AI in Adobe Commerce. Learn how these AI capabilities help shoppers discover products and get personalized answers.
July 2026
Video
Learn how Semantic Search in Adobe Commerce helps shoppers find relevant products using natural language queries instead of exact keyword matches.
July 2026
Video
See how Brand Concierge and Commerce AI power product discovery in Adobe Commerce, helping shoppers find what they need through natural conversation.
July 2026
Video
Learn how agentic development capabilities in Adobe Commerce help teams build and extend storefronts faster using AI-assisted workflows.
July 2026
Video
Discover how agentic authoring in Adobe Commerce uses AI to help teams create and manage content more efficiently.
New Commerce support knowledge base kb-commerce
New articles and updates to existing articles for Adobe Commerce.
Published
Name
Type
Description
August 2026
New articles
New articles on how to apply patches available in QPT 1.1.82 were published and can be found in their respective sections.
August 2026
New article
Learn about the solutions to the issue when a user can’t create a new Adobe account with a company-managed email address from the public sign-up flow, and sees an error similar to You cannot use this email address to create an account. Please use a personal email address to create a new account.
August 2026
New article
Learn about the solutions to the issue when data updates are missing from the Catalog Data Exporter feed tables in Adobe Commerce, and changelog errors occur, because the installed SaaS Data Export version is 103.3.0, or later, and the code directly references the
catalog_data_exporter_products index.August 2026
New article
Learn about the solutions to the issue when various problems occur while using New Relic with Adobe Commerce on cloud infrastructure.
August 2026
New article
Learn about the solutions to the issue when the
config.php, or env.php configuration files are incorrectly changed, or missing in Adobe Commerce on cloud infrastructure.August 2026
New article
Learn about the solutions to the issue when Adobe Commerce
cron readiness checks display errors, or incomplete information, or show a cron-not-running message in the Commerce Admin, because cron jobs aren’t configured correctly, use a different PHP binary or settings than the web server, or fail during execution.August 2026
New article
Learn about the solutions to the issue when Adobe Commerce file permissions readiness checks fail, because required files, or directories aren’t writable by the web server user, and the Adobe Commerce file system owner.
August 2026
New article
Learn about the solutions to the issue when the Master, or Integration branch on Adobe Commerce on cloud infrastructure returns a
cURL error 60, SSL certificate problem: certificate has expired, because the branch hasn’t been re-deployed in over 30 days.August 2026
New article
Learn about the solutions to the issue when product recommendations don’t appear in Adobe Commerce, because the
magento/product-recommendations module, or its saas-export dependency isn’t running correctly.August 2026
New article
Learn about the solutions to the issue when Adobe Commerce installation displays a
LogicException stating that Magento_BundleSampleData is an unknown module.August 2026
New article
Learn about Adobe’s release of a regularly scheduled security update for Adobe Commerce, and Magento Open Source on August 11, 2026, that resolves critical, and important vulnerabilities, such as ones that lead to arbitrary code execution, security feature bypass, and privilege escalation.
August 2026
New article
Learn about the solutions to the issue when you run out of disk space on the disk with writable directories in Adobe Commerce on cloud infrastructure, such as when the
var directory grows large, and causes a stuck deployment.August 2026
New article
Learn about the solutions to the issue when the Main Menu (Category Top Navigation) isn’t displayed on Adobe Commerce storefront subpages, such as
blog/page, when Fastly, or Varnish caching is enabled.August 2026
New article
Learn about the solutions to the issue when uploading, or updating a Fastly VCL snippet from the Adobe Commerce Admin fails with a read timeout after about 10 seconds, Read timed out after 10 seconds.
August 2026
New article
Learn about the solutions to the issue when inconsistent, or unexplained EOL dates appear for services, such as Redis, RabbitMQ, MariaDB, and OpenSearch, across SWAT reports, deploy-log warnings, and the Adobe Commerce System Requirements page.
August 2026
New article
Learn about the solutions to the issue when Adobe Commerce on cloud infrastructure has performance problems, such as a low Apdex score, high CPU usage on services like MySQL, or Redis, high I/O operations, or an outage.
August 2026
New article
Learn about the solutions to the issue when the Adobe Commerce storefront, or Admin page doesn’t open, and displays a blank page, or the This webpage has a redirect loop error message.
August 2026
New article
Learn about the solutions to the issue when your Adobe Commerce website is slow, and you don’t have access to analysis application tools, other than your CLI, to check for a potential DDoS attack.
August 2026
New article
Learn about the solutions to the issue when errors occur as you run the Data Migration Tool in Adobe Commerce, such as unmapped source documents or fields, a class not mapped in a record, a foreign key constraint failure, duplicates in URL rewrites, a mismatch of entities, or a
deltalog that isn’t installed.August 2026
New article
Learn about the solutions to the issue when you import a database dump from Production to Staging, or Integration environments in Adobe Commerce on cloud infrastructure, and saved credit card numbers appear incorrect, payments fail for integrations that require merchant credentials, or stored payment method data is corrupted, because the encryption key remains in the source environment.
August 2026
New article
Learn about the solutions to the issue when low disk space, and slow page loads occur in Adobe Commerce, because large, rich images use high amounts of storage in
pub/media/catalog/products, and aren’t optimized to balance performance with viewing quality.August 2026
New article
Learn about the solutions to the issue when constant index flushing, and rebuilding slow Adobe Commerce website performance, and add locks to database tables, because actions, such as a product attribute save, a website or store save, or a store configuration change trigger full reindexing.
August 2026
New article
Learn about the solutions to the issue when a Magento Business Intelligence (MBI) report shows different results from a query, or a third-party report in Adobe Commerce Intelligence.
August 2026
New article
Learn about the solutions to the issue when the Adobe Commerce Admin login redirects you back to the login form after you select Sign in, and displays the error Your current session has been expired, because of server time settings, or session storage.
August 2026
New article
Learn about the solutions to the issue when the Adobe Commerce Security Scan tool can’t confirm your site ownership, and is unable to submit the site for a scan.
August 2026
New article
Learn about the solutions to the issue when the Adobe Commerce Admin redirects you back to the login page after you enter valid credentials, and select Sign in, and no error message displays, because of incorrect timezone, or cookies settings.
August 2026
New article
Learn about the solutions to the issue when you receive an
EXPLAIN cost error running SQL queries in Adobe Commerce Intelligence, because a query is deemed too expensive to run, or returns too many results, such as more than 10,000 rows.August 2026
New article
Learn about the solutions to the issue when uploading a CSV file to Magento Business Intelligence returns the error CSV files must use UTF-8 encoding, because the file contains illegal, or unsupported characters that aren’t compatible with the UTF-8 encoding requirement.
August 2026
New article
Learn about the solutions to the issue when Google eCommerce tracking, and Magento Business Intelligence (MBI) report different numbers of orders, and revenue, because Google captures order information during a button-click event, and misses order attributes recorded later, such as cancellations, or refunds.
Adobe Target tutorials-target
Visit Adobe Target tutorials for the latest content.
Adobe Campaign tutorials-campaign
Find the latest video tutorials and Support articles for Adobe Campaign.
- To find tutorials and documentation, see Campaign documentation and video tutorial home
New Campaign support knowledge base kb-campaign
New articles and updates to existing articles for Campaign.
Published
Name
Type
Description
August 2026
New article
Learn about the solutions to the issue when Adobe Campaign push deliveries in the UAT environment complete with a Finished status, but show zero processed and successful messages for both iOS and Android deliveries.
August 2026
New article
Learn about the solutions to the issue when Adobe Campaign uses the Data Loading (RDBMS) activity with an Amazon Redshift ODBC connection, and table or view columns don’t appear in the column-selection dialog.
August 2026
New article
Learn about the solutions to the issue when Adobe Campaign delivery preparation fails with an HTTP 403 error, Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature., while retrieving a delivery attachment from Azure Blob Storage referenced by a SAS-signed HTTPS URL that works in a browser, or with
curl.August 2026
New article
Learn about the solutions to the issue when a monitoring alert reports an unusually high number of zombie processes on an Adobe Campaign instance, reaching 23 defunct
web@default processes, even though the monitoring indicator displays a maximum value of 2.August 2026
New article
Learn about the solutions to the issue when only Filtering, Control, and Offer presentation rule types appear in Adobe Campaign Classic v8 as you create a new typology rule, and additional types, such as Pressure and Capacity rules, aren’t available in the Client Console.
Adobe Journey Optimizer tutorials-ajo
View the latest tutorials and support articles on Experience League.
Published
Applications
Name
Type
Description
August 2026
Journey Optimizer
Video
Learn how CX Enterprise Coworker turns a plain-language description into a fully drafted journey in Journey Optimizer, so you can accelerate journey creation and focus on optimization instead of manual setup.
August 2026
Journey Optimizer
Article
Learn how to proactively monitor Journey Optimizer journeys and campaigns through an AI client connected via the CX Coworker Gateway, so you can spot operational issues and opportunities without opening the Journey Optimizer UI.
July 2026
Journey Optimizer
Video
Learn how to build a loyalty challenge content card using prebuilt templates, images, and buttons to promote challenges and show participant progress in your app.
July 2026
Journey Optimizer
Video
Learn how to use CX Enterprise Coworker to create, configure, and launch loyalty challenges using natural language, including audiences, rewards, schedules, and automated journey setup.
July 2026
Journey Optimizer
Video
Learn how to configure challenge rewards by selecting reward types, defining delivery methods, and rewarding participants at key milestones or upon challenge completion.
July 2026
Journey Optimizer
Video
Learn how to set up a loyalty challenge by selecting the right challenge type, configuring audiences and schedules, defining participation rules, and controlling how progress is tracked and rewarded.
July 2026
Journey Optimizer
Video
Learn how to create and configure loyalty challenge tasks using purchase, spend, and custom event activities, including eligibility rules and exclusions.
July 2026
Journey Optimizer
Video
Learn how Journey Optimizer Loyalty turns loyalty data into personalized experiences with AI-powered insights, adaptive gamification, and unified customer profiles that drive engagement.
July 2026
Journey Optimizer
Video
Learn how to simulate journeys using external audience profiles from a CSV file or federated audience composition, personalize messages with external attributes, and validate journey paths before you go live.
July 2026
Journey Optimizer
Video
Learn how to connect messaging platforms not natively supported in Journey Optimizer, such as Slack, WeChat, or Telegram, using Custom Channels, and use them in your journeys.
July 2026
Journey Optimizer
Video
Discover the new journey canvas experience in Journey Optimizer, which introduces a modern rendering engine that aligns journey building with the experience already used in orchestrated campaigns and audience composition.
July 2026
Journey Optimizer
Updated video
Understand the applicable use cases for read audience journeys. Learn how to build batch-based journeys and which best practices to apply.
July 2026
Journey Optimizer
Video
Watch a demo of sending designs created in Claude directly to Adobe Journey Optimizer.
July 2026
Journey Optimizer
Video
Learn how Journey Optimizer’s channel optimization feature reaches customers on the most effective channel — using manual priority, profile attributes, or Adobe’s AI model — to ensure messages are delivered where each customer is most likely to engage.
July 2026
Journey Optimizer
Video
Learn how to use Adobe Experience Manager Content Fragments with Adobe Journey Optimizer Decisioning to personalize and optimize content in your offers.
July 2026
Journey Optimizer
Video
Learn how to create a campaign and trigger it from an external system based on user interactions using the Interactive Message Execution REST API.
July 2026
Journey Optimizer
Video
Discover how AEM integrates with Adobe Journey Optimizer to streamline content management and ensure brand consistency. Learn to create, approve, and render content fragments, and swap and simulate new content.
July 2026
Journey Optimizer
Video
Learn how to configure and use AEM Managed Services integrations in Journey Optimizer to bring content fragments into your authoring workflows, including repository connections and Content Advisor validation.
New Journey Optimizer support knowledge base kb-ajo
New articles and updates to existing articles for Journey Optimizer.
Published
Name
Type
Description
August 2026
New article
Learn about the solutions to the issue when adding an audience to a condition in an Adobe Journey Optimizer journey fails even when the audience exists, so the condition displays as inSegment(null), and journey publication fails with ERR_AUTHORING_SEGMENTS_3 - Audience can’t be found.
More resources for Journey Optimizer
Adobe Journey Optimizer B2B Edition tutorials-ajo-b2b
Find learning resources for Journey Optimizer B2B Edition.
- Journey Optimizer B2B Edition (All self-help)
- Product documentation for Journey Optimizer B2B Edition
- Video overviews and tutorials for Journey Optimizer B2B Edition
New videos, tutorials, or courses published for Journey Optimizer B2B Edition.
Published
Name
Type
Description
July 2026
Video
Watch the Project Falco beta demo highlighting all announcements made at Summit 2026.
Adobe Marketo Engage tutorials-marketo
New tutorials published for Adobe Marketo.
- Marketo Engage tutorials — browse the tutorial library and get the most out of Marketo Engage.
For the latest product documentation, see the Marketo product documentation home
Adobe Workfront tutorials-workfront
New Workfront tutorials and events on Experience League.
Published
Name
Type
Description
August 2026
Updated video
Learn what an EXISTS filter is, what it can do for you, and how to build one from scratch, with examples you can adapt for your own reports.
August 2026
Updated video
Learn what a custom prompt is, how to create one using text mode, and see examples you can use in your own Workfront reports.
August 2026
Updated video
Practice advanced aggregation in Workfront Fusion by using grouping to produce more than one aggregate output from a single scenario.
August 2026
Updated video
Learn what planned hours are in Workfront, why they matter for your project, and how to add them to tasks.
August 2026
Updated video
Learn what a predecessor is and how predecessors sequence tasks in a project, then use durations and predecessors together to build a timeline.
July 2026
Updated video
Learn what a task duration is, how durations affect a task’s start and completion dates, and best practices for using durations in your project timeline.
July 2026
Updated video
Learn how, why, and how often to update task status so your project and task reporting stays accurate.
July 2026
Updated video
Learn how to assign tasks in a Workfront project using inline edit, bulk edit, job roles, and teams.
July 2026
Updated video
Learn how tasks are structured using a parent-child relationship in a Workfront project.
July 2026
Updated video
Learn a few methods for creating tasks in a project in Adobe Workfront.
July 2026
Updated video
Learn how to communicate about project work using good project planning, updates, task status, percent complete, issues, and reports.
July 2026
Video
Learn how to monitor project progress, drill down into task details, and communicate with stakeholders in Adobe Workfront.
July 2026
Video
Learn the five main components of a project, what status signifies, how a View helps you see relevant information, and how to set start or due dates.
July 2026
Video
Explore four different ways to create a project in Adobe Workfront.
July 2026
Video
Learn the four steps to get a project up and running, what defines a project, and the most common ways to create one in Workfront.
July 2026
Video
Learn how to share a project in Adobe Workfront so stakeholders have visibility into the work being done.
For the latest product documentation, see the Adobe Workfront documentation home page.
Adobe GenStudio for Performance Marketing tutorials-genstudio-marketing
Video tutorials for GenStudio for Performance Marketing.
Published
Name
Type
Description
July 2026
Video
Watch a demo of the Figma integration in GenStudio for Performance Marketing, including how to convert Figma frames to Photoshop.
GenStudio for Performance Marketing resources
- GenStudio for Performance Marketing (All self-help)
- Product documentation for GenStudio for Performance Marketing
- GenStudio for Performance Marketing product information
Adobe Pass tutorials-pass
Adobe Pass is a multi-screen TV platform that helps broadcasters, cable networks, and service providers create and monetize engaging, personalized viewing experiences.
- Adobe Pass Documentation to find release-specific information, system requirements, limitations, fixed issues, and known issues.
Adobe Document Cloud tutorials-document-cloud
View new tutorials published for Document Cloud, including Acrobat Services and Acrobat Sign.
Published
Application
Name
Type
Description
July 2026
Acrobat
Video
Learn how Analyzer in Acrobat uses generative AI to streamline M&A post-integration contract audits by rapidly extracting critical information and identifying high-risk contracts.
To browse Document Cloud tutorials, see:
Adobe Creative Cloud for enterprise tutorials-creative-cloud
Browse the library of tutorials for Creative Cloud for enterprise for more.
New tutorials for Firefly Graph, Adobe’s node-based creative automation tool.
Published
Name
Type
Description
July 2026
Article
Browse a quick-reference index of Firefly Graph templates organized by what each one produces, covering image generation, video, 3D design, and product mockups.
July 2026
Article
Learn how Firefly Graph visualizes each step of a creative workflow as interconnected nodes, so teams can adjust individual elements, create variations, and hand off reusable processes without rebuilding a project from scratch.
July 2026
Article
Learn the foundational building blocks of Firefly Graph, including nodes, ports, widgets, connections, and graphs, so you’re ready to start building your own workflows.
July 2026
Video
A step-by-step walkthrough for building your first Firefly Graph, using sample files and nodes, connections, and templates.
July 2026
Article
A short checklist for turning a Firefly Graph template into a workflow that reflects your own brief and assets, from swapping content to testing variables.
July 2026
Article
Learn how to share a Firefly Graph with others by setting access levels from organization-wide to link-based, assigning Editor or Viewer roles, and adding a message to your invitation.
Adobe Brand Concierge tutorials-brand-concierge
View new tutorials for Adobe Brand Concierge.
Published
Name
Type
Description
August 2026
Video
Learn how to customize your Brand Concierge’s personality and appearance by defining its brand voice, configuring widget settings like placement and color, and creating a greeting and starter prompts.
August 2026
Video
Learn how to prepare knowledge sources and define your visitor journey before launching Brand Concierge, covering the content types you can share and how to describe the experience you’re aiming for.
August 2026
Video
Learn how to navigate the four phases of launching Brand Concierge — prepare, configure, validate, and roll out — and understand the typical timeline and responsibilities involved in going live.
July 2026
Video
See how to create and manage a Brand Concierge directly from CX Enterprise Coworker using natural-language prompts, including real-time creation progress and the Brand Concierge Reports dashboard.
July 2026
Video
Learn how Brand Concierge integrates with Marketo Engage. See how leads captured through Concierge conversations flow automatically into Marketo as native activities you can use in Smart Campaigns.
Adobe Brand Visibility (formerly Adobe LLM Optimizer) tutorials-llm-optimizer
View new tutorials for Adobe Brand Visibility.
Published
Name
Type
Description
July 2026
Video
Learn how to connect Adobe Analytics to Adobe Brand Visibility to measure how AI-driven discovery affects site engagement and business outcomes, including conversions and revenue attribution.
July 2026
Video
Discover how Adobe Brand Visibility helps marketers and SEO teams measure and improve brand visibility across AI-powered search experiences like ChatGPT and Gemini, using the Brand Presence, URL Inspector, Agentic Traffic, Referral Traffic, and Opportunities dashboards.
Customer Data Management - Voices tutorials-voices
Customer Data Management Voices is your destination as a customer data management technical and marketing practice leader and specialist. This collection of tutorials is a comprehensive resource to hear from your peers, get inspired, and learn about developments in MarTech. No registration required.
Customer experience orchestration blueprints tutorials-blueprints
Customer experience orchestration blueprints are repeatable implementations that let you address strategy and quickly solve established business problems. Each Blueprint provides a series of artifacts that explain the high-value business problem, architectures, implementation steps, technical considerations, and links to the relevant documentation.
recommendation-more-help
release-notes-help