CX Enterprise central release notes - July 2026

This page helps you:

  • Learn about new generative AI and agentic AI features in CX Enterprise
  • Find all links to application-specific release notes
  • Find the latest learning opportunities available on Experience League (Adobe’s CX Enterprise help site)
  • Get informed about new events on Experience League
  • See the latest Support articles

Latest update: July 13, 2026

What’s new

New events and webinars events

Date
Event
Description
June 17, 2026
Experience League LIVE - Adobe Journey Optimizer
Test and validate your journeys before launch and learn how to take it further with the brand-new Journey Simulation.

To view all events, visit Experience League Events.

New AI features in CX Enterprise ai

Find the latest learning resources published for generative and agentic AI in CX Enterprise.

Application
Update
Description
Updated
CX Enterprise
Coworker
CX Enterprise Coworker is an agentic AI application that automates end-to-end customer experience workflows. It detects signals, builds audiences, and launches campaigns with built-in governance in hours.
June 11, 2026
CX Enterprise
Agentic AI Capability Catalog
Discover which agentic AI jobs are available in your licensed CX Enterprise apps. Find the link on Adobe Experience Platform agent jobs and AI credits consumption.
June 11, 2026
CX Enterprise
Monitoring
CX Enterprise now provides AI Monitoring dashboards to monitor agentic AI usage in existing applications. Track adoption, review conversations and feedback, and manage AI credit consumption for Experience Platform Agents accessed through AI Assistant and other conversational surfaces. Overview, Users, Feedback, and AI Credits views help governance stakeholders guide adoption with data.
June 2, 2026
CX Enterprise - Experience League
AI Training
Experience League’s AI Hub helps marketers build practical AI skills for everyday marketing work. Learn from peers navigating the same challenges and discover what’s actually working.
April 15, 2026
CX Enterprise
Marketing Agent for Microsoft 365 Copilot
Learn how Adobe Marketing Agent for Microsoft 365 Copilot connects Experience Platform directly to Microsoft 365 Copilot.
April 6, 2026
AEM CS
Cloud Manager MCP Server
Learn how the Cloud Manager MCP Server lets AI tools interact with AEM as a Cloud Service to manage programs, environments, repositories, and pipelines.
April 6, 2026

New release notes - all applications application-release-notes

Use this table to learn about highlighted updates to CX Enterprise applications. Links are provided to application-specific release notes.

Note: Several CX Enterprise applications release weekly. Visit your application release notes pages frequently to stay updated.

Application
Release date
Release notes URL
Updates
CX Enterprise
July 10, 2026
CX Enterprise central UI & administration
  • CX Enterprise support for Federate Guest accounts (July 9)
  • Agentic AI usage monitoring
  • Adobe CX Enterprise interface refresh (dark mode, improved accessibility)
Adobe Journey Optimizer B2B Edition
July 10, 2026
Journey Optimizer B2B Edition release notes
  • Support for external action journey nodes for person journeys
  • Support for external split path journey nodes for person journeys
  • WhatsApp messaging from account journeys via the Meta Cloud API
  • Firefly and approved third-party image model integration
  • Person journeys (Beta) Overview tab with journey analytics
Adobe Workfront
Q2/Q3 2026
Adobe Workfront product releases
  • View Adobe enterprise storage usage (Storage Overview in Setup)
  • Linked assets display AEM Assets status badges in Documents area
  • Predefined views added to Requests list and My Requests widget
  • Workfront API version 22 released
Adobe Campaign Classic v7
June 2026
Campaign Classic release notes
  • Security updates (v7.4.3 June build)
  • Debian 13 and PostgreSQL 17 upgrades
Adobe Journey Optimizer
June 2026
Journey Optimizer release notes
  • Journey Simulation (General Availability)
  • Journey Fragments (General Availability)
  • Journey path optimization – Targeting (General Availability)
  • AI Assistant for Journey Expressions (Public Beta)
  • Decisioning support in the Direct Mail channel
  • URL parameter encryption for email links (General Availability)
Adobe Workfront Fusion
June 2026
Adobe Workfront Fusion release activity
  • Retrigger specific scenario executions
  • Updates to Run Once functionality
Adobe Customer Journey Analytics
June 25, 2026
Customer Journey Analytics release notes
  • Data Mirror (change data capture from Snowflake, Azure Databricks, and Google BigQuery)
  • Validate your data in AI Assistant
Adobe Experience Manager as a Cloud Service
June 25, 2026
Current Release Notes for Adobe Experience Manager as a Cloud Service
  • Visual Content Fragments (render Content Fragment output as formatted HTML)
  • Open Photoshop (.psd) assets in the Adobe Express embedded editor
  • Import Adobe Illustrator and InDesign assets from AEM Assets into Adobe Express
  • Dispatcher local MCP server now included in the AEM SDK
Experience Platform Mobile SDK
June 22, 2026
Experience Platform Mobile SDK release notes
  • Android Core 3.7.1: fixed an in-app message freeze/crash on plain Activity hosts
  • Android Messaging 3.10.0: push receive tracking support
  • Android/iOS Brand Concierge: event tracking system, configurable feedback, and chat top bar image support
  • React Native Messaging 7.4.0: UI components for Journey Optimizer Inbox and Content Cards (April 21, 2026)
Adobe Target
June 17, 2026
Adobe Target release notes
  • Fixed an error shown when an activity uses audiences deleted at the source
  • Fixed missing Analytics for Target (A4T) reports
  • Restored Save & Close in the updated Target UI
  • Fixed QA URLs and localization issues in the updated Target UI
Adobe Experience Platform and Real-Time CDP
June 16, 2026
Experience Platform release notes
  • Agent Orchestrator: Validate your data in AI Assistant
  • Destinations (Azure Private Link, array export as enrichment attributes, Google Ad Manager 360 GA)
  • Experience Data Model (XDM) schema inventory enhancements
  • Real-Time Customer Profile batch ingestion validation
  • Run and Operate anti-pattern detection and health checks
  • Segmentation Service persistent split support
  • Sources: general availability of the LAVA source
Adobe Campaign Web user interface
June 16, 2026
Campaign Web UI release notes
  • Export data directly from any list screen, including tracking logs
  • Deduplication and End workflow activities now support multiple inbound transitions
Adobe LLM Optimizer
June 5, 2026
LLM Optimizer release notes
  • Referral Traffic Insights Enhancements
  • Optimize at Edge: Claude Support
  • CDN Onboarding Enhancements
Adobe Experience Manager Cloud Manager
June 4, 2026
Experience Manager Cloud Manager release notes
  • Customer-managed keys (CMK) self-service
  • Delete production programs with soft delete (30-day restore window)
  • Edge Delivery Services with AEM Authoring
  • Environment variable limit increased to 400
Adobe Marketo Engage
May 2026
Marketo Engage current release notes
  • Marketo AI
  • Marketo Engage MCP Server
  • Email Designer conditional content for email fragments
  • Picklist Management
Adobe Pass
May 2026 (3.7.0.2)
Adobe Pass 3.7.0 release notes
  • PKCE support for OAuth2-based MVPD authentication
  • TVE Dashboard 1.5.1
  • Apple SSO configuration mismatch fix
  • HTTP 500 authorization-deny fix
Adobe Experience Manager 6.5
May 21, 2026
Experience Manager 6.5 Service Pack release notes
  • 6.5.25.0: 275 back-ports across Sites, Assets, and Foundation
  • Crosswalk available by default
  • Extensive keyboard navigation, focus management, and other accessibility improvements
  • Content Fragments and GraphQL API reliability improvements
  • Security back-ports
Adobe System Status
May 15, 2026
Adobe System Status (on this page)
  • AI Virtual Assistant beta
  • Bug fixes and improvements
Experience Manager Desktop App
May 13, 2026
Experience Manager Desktop App release notes
  • Bug fixes for overall stability and performance (v3.0.2)
Experience Manager Assets Dynamic Media
May 9, 2026
Experience Manager Assets Dynamic Media release notes
  • HTTP/2 delivery of content
  • Authentication added to Scene7 servlets
  • FTP WebAdmin OKTA authentication support
  • Experience Cloud Org ID support for Viewer Analytics
  • Keyboard accessibility in HTML5 viewers (Image Serving 5.8.1)
Adobe Brand Concierge
May 8, 2026
Brand Concierge release notes
  • Brand Concierge Integration with Real-Time CDP
  • Self-Serve Tuning Enhancement
  • Context-Aware Product Recommendation
  • Side-by-Side Comparison
  • Support Agent (Troubleshooting and How-To Guidance)
Adobe Analytics
May 5, 2026
Analytics release notes
  • MCP servers for Adobe Analytics
  • Journey canvas in Adobe Analytics
  • Attribution model API reporting guide
  • Streaming media services: Support schedule data
Adobe Mix Modeler
March 30, 2026
Mix Modeler release notes
  • Channel adstock
Marketo Engage Dynamic Chat
March 2026
Dynamic Chat release notes
  • Visitor wait time limit
  • Download transcript
  • Routing Logic Revamp
Adobe GenStudio for Performance Marketing
March 2026
GenStudio for Performance Marketing release notes
  • Express templates for Meta, LinkedIn, and Display on Horizon Canvas
  • TikTok in-feed video ad creation, approval, and activation
Adobe Campaign v8
March 11, 2026
Campaign v8 release notes
  • Debian 13 and PostgreSQL 17 upgrades
  • Security and stability fixes
Adobe Campaign Standard
February 2026 (26.2)
Campaign Standard release notes
  • Security fixes
  • Other fixes
Experience Manager Brand Portal
January 1, 2026
Experience Manager Brand Portal release notes
  • Reset button for Dynamic Media Configuration
  • Sourcing folder validation before publish
  • Critical issues fixed
Experience Manager Dispatcher
November 20, 2025
Experience Manager Dispatcher release notes
  • /allowedClients control in dispatcher configuration
  • stale-while-error handling for 429 responses
  • Vanity URL loading optimization
Adobe Streaming Media Analytics
October 7, 2025
Streaming Media Analytics release notes
  • Support schedule data
Experience Manager Assets Essentials
July 25, 2024
Experience Manager Assets Dynamic Media release notes
  • Content credentials integration
  • Visual previews of folder contents
  • Contextual Search
  • In-place rename for assets and folders
  • Express video quick actions
Experience Manager Automated Forms Conversion Service
February 24, 2022
Automated Forms Conversion Service release notes
  • Automatic conversion of sections to fragments to improve rendering speed
Adobe Advertising
Ongoing releases
What’s new in Advertising Search, Social, & Commerce
  • Google AI Max Search Term Combination Report
  • Set Campaign Spend Allocation Limits
  • Model Accuracy report
  • Performance details downloads for campaigns and ad groups
  • Manage ad network accounts in the new UI
  • Label classifications
Adobe Commerce
Ongoing
Release notes for Adobe Commerce and Magento Open Source
  • REST API product gallery inheritance control at store view level
  • clearCart GraphQL mutation
  • Improved applyGiftCardToCart GraphQL error messaging
  • clearWishlist GraphQL mutation
  • exchangeExternalCustomerToken GraphQL mutation

New tutorials and Support articles articles

Links to the latest tutorials and Support articles. Adobe System Status release notes are found below:

Adobe System Status status

Adobe System Status provides detailed information, status updates, and email notifications about Adobe products and services. Get notified about outages, disruptions, and maintenance events. Check it out at status.adobe.com.

Release notes history:

Adobe Experience Platform platform

View the latest video tutorials and Support articles for Experience Platform.

New Experience Platform tutorials tutorials-aep

Latest tutorials published for Adobe Experience Platform.

Published
Applications
Name
Type
Description
May 2026
Experience Platform
Adobe Marketing Agent for Microsoft 365 Copilot in action
Video
Get a quick introduction to Adobe Marketing Agent for Microsoft 365 Copilot. See how marketers answer campaign and audience questions in Microsoft Teams.
May 2026
Experience Platform
Adobe Marketing Agent for MS 365 Copilot - Get Started
Video
Learn what you need to start using Adobe Marketing Agent for Microsoft 365 Copilot, including prerequisites, permissions, admin enablement, and your first prompt.
May 2026
Experience Platform
Adobe Marketing Agent for MS 365 Copilot - Marketing Workflows
Video
See how marketers use Adobe Marketing Agent for Microsoft 365 Copilot to plan campaigns, review performance, and monitor in-flight journeys across Microsoft 365 apps.

New Experience Platform support knowledge base kb-aep

New articles and updates to existing articles for Experience Platform.

Published
Name
Type
Description
June 2026
SFTP destination connection fails in Adobe Experience Platform
New article
Learn about the solutions to the issue when the SFTP destination connection fails in Adobe Experience Platform even when all required IP addresses are allow-listed and the credentials are correct because the SFTP server supports only outdated SSH key exchange algorithms that are incompatible with the validator.

Adobe Real-Time CDP rtcdp

View the latest video tutorials and Support articles for Real-Time CDP.

Adobe Analytics analytics

Adobe Analytics releases operate on a continuous delivery model, which allows for a more scalable, phased approach to feature deployment. Release notes are updated several times a month.

AppMeasurement appm

New Analytics tutorials tutorials-analytics

New or updated video tutorials published for Adobe Analytics.

Published
Name
Type
Description
March 2026
Create and manage data feeds
Updated video
Learn how to export raw clickstream data to import and merge with other data sources in an EDW or data lake. You can create and manage your own Data Feeds within Adobe Analytics.
March 2026
Find your Data Feed ID
Slides
At times you may need to contact Adobe regarding a data feed file. It can be convenient for the customer support team to handle any request if the data feed ID is provided them by the customer.

Adobe Customer Journey Analytics cja

View new tutorials and Support articles for Customer Journey Analytics.

New Customer Journey Analytics tutorials tutorials-cja

New tutorials published for Customer Journey Analytics.

Published
Name
Type
Description
June 2026
Dimension-Graph Live Linking in Analysis Workspace
Video
Learn how to select different dimension values to dynamically update visualizations or lock them to a specific dimension. Use this technique to explore data interactively in Analysis Workspace.
June 2026
Getting data into visualizations in Customer Journey Analytics
Video
Learn the different methods for adding data to visualizations in Analysis Workspace. Use this video to understand which approach fits each visualization type in Customer Journey Analytics.
May 2026
Data insights in seconds with Adobe Marketing Agent for Microsoft 365 Copilot
Video
Watch a live demo of the Adobe Marketing Agent in Microsoft Teams as a marketer asks natural-language questions and gets CJA visualizations instantly.
May 2026
Cross-Channel Attribution in Customer Journey Analytics
Video
Learn how to use visualizations to show attribution across channels in Customer Journey Analytics. Give credit to the right touchpoints using cross-channel data in Analysis Workspace.
May 2026
Create Cross-Channel Visualizations in CJA
Video
Learn how Customer Journey Analytics enables visualizations that include data from multiple datasets across channels. Discover how to merge data per visitor for a unified cross-channel view.

New Customer Journey Analytics support knowledge base kb-cja

New articles and updates to existing articles for Customer Journey Analytics.

Published
Name
Type
Description
June 2026
Deleted connections appear in the Customer Journey Analytics usage dashboard
New article
Learn about the solutions to the issue when deleted connections continue appearing in the Customer Journey Analytics Usage dashboard and the dashboard shows only connection IDs without names after deletion.

Adobe Experience Manager aem

Latest video tutorials and Support articles for Experience Manager as a Cloud Service

New Experience Manager tutorials tutorials-aem

New video and written tutorials (articles) published for Experience Manager as a Cloud Service.

Published
Applications
Name
Format
Description
July 2026
AEM CS
Overview of AEM Edge Functions
Article
Get an overview of AEM Edge Functions — what they are, why and when to use them, and how they work.
July 2026
AEM CS
Set up AEM Edge Functions on AEM as a Cloud Service
Article
Learn how to set up AEM Edge Functions on AEM as a Cloud Service, covering CLI installation, site deployment, project setup, and CDN configuration.
July 2026
AEM CS
Set up AEM Edge Functions on Edge Delivery Services
Article
Learn how to set up AEM Edge Functions on an Edge Delivery Services site, covering onboarding, CLI installation, project setup, and CDN configuration.
July 2026
AEM Forms
Create Interactive Communication Template and base a document on it
Video
Learn how to create an Interactive Communication template with a subform for body content, then base a document on that template.
July 2026
AEM Forms
Create Fragments
Video
Learn how to create fragments for each cloud solution so the right content is included in interactive communication documents based on user preference.
July 2026
AEM Forms
Add fragments and image to the document
Video
Learn how to add fragments and a logo to the master page of a document in AEM Forms.
July 2026
AEM Forms
Create Form Data Model for fetching profile data
Video
Learn how to create a Form Data Model in AEM Forms to populate interactive communications using profile data.
July 2026
AEM Forms
Create cloud configuration for integrating Forms with AEP
Video
Learn how to create a cloud configuration to integrate AEM Forms with Adobe Experience Platform for retrieving profile data.
July 2026
AEM Forms
Creating custom actions in AJO
Video
Learn how to create custom actions in Adobe Journey Optimizer using an endpoint exposed by a Node.js application deployed on Render.
July 2026
AEM Forms
Create journey to send interactive communications documents
Video
Learn how to create a journey using custom actions to send interactive communication documents.
July 2026
AEM Forms
Deploy and test the solution
Video
Learn how to deploy and test a complete AEM Forms solution to confirm a personalized PDF is delivered to your inbox.

New Experience Manager support knowledge base kb-aem

New articles and updates to existing articles for Experience Manager.

Published
Name
Type
Description
June 2026
Unauthenticated access exposes truststore and internal metadata via publish instance URLs
New article
Learn about the solutions to the issue when Dispatcher filters on Adobe Experience Manager publish instances that are too permissive allow unauthenticated requests to expose truststore-related resources, internal metadata, and other non-public paths.
June 2026
AEM: New user unable to access DEV, QA, Stage due to federated identity truncation and username mismatch
New article
Learn about the solutions to the issue when a new user added in the Admin Console and assigned to product profiles can’t access Adobe Experience Manager environments with single sign-on, because the identity provider truncates or mismatches the username or email attributes.
June 2026
Hashed and nonhashed clientlibs load together in Adobe Experience Manager
New article
Learn about the solutions to the issue when exporting Experience Fragments to Adobe Target in Adobe Experience Manager results in both hashed and non-hashed versions of the same client library loading on the page, leading to duplicate JavaScript execution without visible errors.
June 2026
AEM Managed Services: Stage deployment pipeline failure with Program has invalid solution KPIs error
New article
Learn about the solutions to the issue when deployments fail in Adobe Experience Manager Managed Services pipelines because of invalid solution KPIs.
June 2026
Done button disabled in Assets Admin Search Rail due to invalid tags predicate
New article
Learn about the solutions to the issue when the Assets Admin Search Rail search form doesn’t allow saving changes, because the Done button remains disabled due to an invalid tags predicate configuration in Adobe Experience Manager.
June 2026
AEM as a Cloud Service: Production Config Pipeline fails with CDN Configuration could not be deployed due to unsupported fog forwarding sink type
New article
Learn about the solutions to the issue when the production config pipeline in Adobe Experience Manager as a Cloud Service fails with a CDN Configuration could not be deployed error caused by unsupported sink types in Log Forwarding configuration files.
June 2026
AEM Classic UI: Vanity URL property missing from Page Properties dialog accessed via Site Admin
New article
Learn about the solutions to the issue when the Vanity URL property is missing from the Page Properties dialog in Classic UI when accessed from Site Admin in Adobe Experience Manager.
June 2026
AEM Content Hub: Non-admin users unable to view assets despite correct permissions
New article
Learn about the solutions to the issue when users with Content Hub user permissions can’t view assets in Adobe Experience Manager while admin users can.
June 2026
AEM Content Hub: branding and access URL Configuration
New article
Learn about the solutions to the issue when branding settings are available for the user interface in Adobe Experience Manager Content Hub, but custom public domain configuration isn’t supported for asset access and Content Hub continues to use the default URL structure.
June 2026
AEM: Number fields in content fragments display commas, causing issues with ID storage and search
New article
Learn about the solutions to the issue when automatic comma formatting in number fields used for IDs in Adobe Experience Manager content fragments causes issues with ID storage and search.
June 2026
Adobe Experience Manager: Preview environment CDN logs can’t be downloaded from Cloud Manager
New article
Learn about the solutions to the issue when the CDN log download option for the Preview environment doesn’t appear in Cloud Manager for Adobe Experience Manager as a Cloud Service.
June 2026
AEM Cloud Manager: Full Stack Pipeline fails at Deploy to DEV due to malformed DocView XML in content package
New article
Learn about the solutions to the issue when the Adobe Experience Manager Cloud Full Stack Pipeline fails consistently during the Deploy to DEV stage because of malformed DocView XML in a content package.
June 2026
EPS asset dc:format changes from postscript to pdf in Adobe Experience Manager
New article
Learn about the solutions to the issue when EPS assets in Adobe Experience Manager as a Cloud Service show an incorrect dc:format value that changes from application/postscript to application/pdf after asset processing or XMP writeback workflows.
June 2026
Resolving AEM Package Manager upload/access failures (permissions, network, URL, runtime restrictions)
New article
Learn about the solutions to the issue when Package Manager uploads or installs fail in Adobe Experience Manager, because packages don’t appear, access is blocked, or installation returns an undefined message due to missing permissions, incorrect URLs, network restrictions, browser interference, or packages that contain immutable paths in cloud environments.
June 2026
Dynamic Media OpenAPI and Asset Gateway: understanding and resolving API RateLimits
New article
Learn about the solutions to the issue when high-volume API activity in Dynamic Media OpenAPI and Asset Gateway returns HTTP 429 errors, because request patterns exceed dynamic rate limits due to burst traffic, repeated polling, or multi-step workflows where each call is counted separately.
June 2026
AEM External Link Checker configuration issues on Publish instances
New article
Learn about the solutions to the issue when External Link Checker on Adobe Experience Manager Publish instances triggers repeated warnings, removes valid external links, and contributes to performance issues, because the service validates external URLs on publish, exceeds its storage limit, or rewrites links it marks as invalid.
June 2026
Adobe Experience Manager: AEM 6.5 LTS SP2, PROCESS value of Workflow Process Step is saved with single quotes, causing Process implementation not found at runtime
New article
Learn about the solutions to the issue when the PROCESS value of a Workflow Process Step in Adobe Experience Manager 6.5 LTS SP2 is saved with single quotes, causing a Process implementation not found error at runtime.
June 2026
MongoDB compatibility issues with AEM 6.5 service packs
New article
Learn about the solutions to the issue when Adobe Experience Manager 6.5 environments running MongoDB 5.0.21 alongside Service Pack 10 show incompatibility, because the setup uses an unsupported database version.
June 2026
Upgrading AEM Forms 6.5 between service packs on JEE and OSGi
New article
Learn about the solutions to the issue when AEM Forms customers face uncertainty about the correct upgrade path when moving between Adobe Experience Manager 6.5 service packs, because Forms components ship separately from the main Service Pack and JEE and OSGi deployments use different install flows.
June 2026
Export AEM assets and content using supported methods
New article
Learn about the solutions to the issue when exporting assets, metadata, or authored content in Adobe Experience Manager fails when unsupported tools or incorrect methods are used for a specific environment, and differences between AEM as a Cloud Service and AEM 6.5 lead to confusion about which export features are available.
June 2026
Resolving incorrect or duplicate canonical and sitemap URLs from AEM domain and protocol configuration
New article
Learn about the solutions to the issue when Adobe Experience Manager-generated canonical tags and sitemap URLs show the wrong domain, the wrong protocol, relative paths, or duplicate canonical tags when page properties, Externalizer, request headers, or template logic aren’t configured correctly.
June 2026
AEM cookie classification, behavior, and compliance validation for security and GDPR requirements
New article
Learn about the solutions to the issue when cookies appear on Adobe Experience Manager-powered sites without a clear explanation of their origin, purpose, or classification, which creates GDPR and compliance risk especially when cookies load before consent or when teams must document whether they store personal data.
June 2026
Resolving metadata save failures and UI limits caused by Sling request parameter and rendering configuration limits
New article
Learn about the solutions to the issue when metadata schema updates, folder metadata saves, and multipart form submissions fail in Adobe Experience Manager, because Sling request limits such as maximum request parameters, file count limits, or rendering recursion limits configured in OSGi are exceeded.
June 2026
Resolving JWT credential expiration and migrating AEM integrations to OAuth Server-to-Server
New article
Learn about the solutions to the issue when Adobe Experience Manager integrations that still authenticate with Service Account (JWT) credentials fail, because those credentials are deprecated and disabled across Adobe Developer Console.
June 2026
Enabling MFA for AEM Author login through Adobe IMS or an external identity provider
New article
Learn about the solutions to the issue when Adobe Experience Manager doesn’t provide native Multi-Factor Authentication for local usernames and passwords, and MFA is supported only when authentication is delegated to Adobe IMS or an external identity provider such as Okta, Azure AD, or any SAML/OIDC provider.
June 2026
Troubleshoot environment creation failures in Cloud Manager
New article
Learn about the solutions to the issue when environment creation fails during provisioning or environments transition into a Failed state after creation in Cloud Manager due to corrupted program objects, provisioning system issues, missing service profiles, or capacity constraints.
June 2026
Fix PKIX and SSL configuration issues in AEM Forms
New article
Learn about the solutions to the issue when AEM Forms fails to communicate over SSL due to missing certificates, incorrect keystore configuration, or misconfigured SSL ports.
June 2026
Updating and encrypting AEM Forms database passwords in JBoss (AEM Forms JEE)
New article
Learn about the solutions to the issue when AEM Forms on JEE can’t authenticate to the datasource and connection errors occur, because database credentials stored in JBoss datasource configuration files need to be updated or encrypted after a database password change.
June 2026
Resolving deprecated com.google.common (Guava) library usage detected during deployment
New article
Learn about the solutions to the issue when Adobe Experience Manager deployments fail or trigger Actions Center alerts when the deprecated com.google.common (Google Guava) API is detected, because Cloud Manager inspects all OSGi imports including transitive and test-scope dependencies.
June 2026
AEM as a Cloud Service environment creation failure due to configuration, permissions, or concurrent creation conflict
New article
Learn about the solutions to the issue when environment creation in Adobe Experience Manager as a Cloud Service fails in Cloud Manager before Author, Publish, or Dispatcher nodes are created.
June 2026
AEM as a Cloud Service: SendGrid API Email Delivery Issue When Using Custom OSGi Service
New article
Learn about the solutions to the issue when attempts to send email using a custom OSGi service that integrates with the SendGrid API fail to deliver messages in Adobe Experience Manager as a Cloud Service after deploying code through Cloud Manager and executing a workflow process.
June 2026
AEM as a Cloud Service: Asset Metadata Updated and Asset Deleted events not triggered from Touch UI
New article
Learn about the solutions to the issue when certain AEM Assets events such as Asset Metadata Updated and Asset Deleted aren’t triggered when actions are performed via Touch UI in Adobe Experience Manager as a Cloud Service.
June 2026
Dispatcher filter rules blocking requests causing 404 or blocked errors
New article
Learn about the solutions to the issue when requests that reach the application are blocked by dispatcher filter rules in Adobe Experience Manager, resulting in 404 responses or blocked request errors.
June 2026
Replication metadata not updating in AEM Publish
New article
Learn about the solutions to the issue when Publish instances in Adobe Experience Manager show missing, outdated, or incorrect replication metadata such as cq:lastReplicated, cq:lastReplicationAction, or Last Published timestamps, because replication metadata is filtered from Publish instances or the replication agent uses a configuration that blocks status updates.
June 2026
Resolving deprecated library usage warnings for ch.qos.logback and removed APIs in Cloud Manager
New article
Learn about the solutions to the issue when Cloud Manager reports deprecated library usage for ch.qos.logback or other removed APIs during build, code quality, or deployment steps in Adobe Experience Manager, because of outdated ACS AEM Commons versions, an incorrect Maven classifier, or code that references removed APIs.
June 2026
Translation job processing failures due to connector configuration issues
New article
Learn about the solutions to the issue when translation jobs fail at different stages including creation, submission, or content return in Adobe Experience Manager as a Cloud Service, showing errors in logs or translation provider dashboards.
June 2026
Resolving 403 Not allowed errors caused by IP allow list misconfiguration
New article
Learn about the solutions to the issue when a 403 Not allowed error occurs in Adobe Experience Manager as a Cloud Service when a request is blocked due to an IP allow list restriction.
June 2026
Fix 403 errors with AEM IP allow lists
New article
Learn about the solutions to the issue when requests originating from IP addresses that aren’t included in the IP allow list in Adobe Experience Manager as a Cloud Service return a 403 Not Allowed error because of missing IP entries, default deny-all configurations, or unsupported forwarded headers.
June 2026
AEM preview returns 403 due to IP allow list configuration
New article
Learn about the solutions to the issue when Preview environments in Adobe Experience Manager reject requests with 403 errors because the IP allow list blocks all IPs or contains incorrect entries.
June 2026
Maintenance tasks don’t run because of invalid configuration
New article
Learn about the solutions to the issue when maintenance tasks fail in Adobe Experience Manager as a Cloud Service, because the maintenance window configuration is missing required properties or contains invalid overrides.
June 2026
Fix HTTP 403 during technical account creation in AEM
New article
Learn about the solutions to the issue when HTTP 403 errors occur during technical account creation or certificate upload in Adobe Experience Manager Developer Console because of missing required permissions in Adobe Admin Console.
June 2026
Fix EDS 404 errors caused by missing CDN path rewrites and incorrect origin selector configuration
New article
Learn about the solutions to the issue when Edge Delivery Services requests return HTTP 404 errors or route to an incorrect backend in Adobe Experience Manager as a Cloud Service, because the CDN configuration doesn’t rewrite request paths correctly or origin selector rules don’t match the rewritten paths.
June 2026
Resolving PDF Embed API domain authorization failures in AEM
New article
Learn about the solutions to the issue when the AEM PDF Viewer and custom components using the Adobe PDF Embed API fail with a domain authorization error, because the domain hosting the page isn’t registered in Adobe Developer Console for the associated PDF Embed API Client ID.
June 2026
Resolving Dispatcher environment variables that don’t resolve or apply in AEM Dispatcher
New article
Learn about the solutions to the issue when Dispatcher environment variables fail to resolve, become unavailable inside IfDefine blocks, or behave inconsistently across environments in Adobe Experience Manager when they’re mis-scoped, mis-named, assigned to the wrong service, referenced in unsupported directives, or overridden by an invalid dispatcher configuration.
June 2026
Unable to enable or use Brand Portal in lower (non-production) environments
New article
Learn about the solutions to the issue when Adobe Experience Manager Brand Portal is expected to be available in Stage or DEV environments, but is enabled only for Production because Brand Portal is provisioned as a single tenant per IMS Org by default and non-production tenants aren’t created automatically.
June 2026
AEM asset report email notifications aren’t sent or not available
New article
Learn about the solutions to the issue when Adobe Experience Manager doesn’t send an email when an asset report is generated and no option to enable it appears, because most AEM report interfaces don’t support automated email, scheduling, or report storage.
June 2026
Pipeline validation failures due to deprecated testing client library cloud pipelines
New article
Learn about the solutions to the issue when pipeline validations fail in Adobe Experience Manager as a Cloud Service, because projects reference deprecated versions of the aem-cloud-testing-clients library during the Custom Functional Testing stage.
June 2026
Query parameters lost during CDN or dispatcher redirects Adobe Experience Manager
New article
Learn about the solutions to the issue when query parameters such as utm, gclid, and fbclid are removed during redirects in Adobe Experience Manager as a Cloud Service, because the CDN strips parameters or redirects ignore the query string.
June 2026
Custom metadata not appearing in AEM Assets search filters
New article
Learn about the solutions to the issue when custom metadata fields appear on asset properties but not in AEM Assets View or Assets Essentials search filters, because the metadata property isn’t configured as a searchable property in the DAM asset index.
June 2026
Configuring and validating a dedicated egress IP in AEM as a Cloud Service
New article
Learn about the solutions to the issue when dedicated egress IP configuration in Adobe Experience Manager as a Cloud Service is misconfigured, because creation happens at the program level, but the IP isn’t active for outbound traffic until it’s explicitly enabled per environment and never appears in the Cloud Manager UI.
June 2026
Synchronizing AEM environment content with the Content Copy tool
New article
Learn about the solutions to the issue when synchronizing content between Adobe Experience Manager as a Cloud Service environments fails or produces wrong results when the Content Copy tool is used without its dependent configuration paths or against an unsupported flow direction.
June 2026
Dispatcher configuration deployment fails due to missing ServerAlias or X-Vhost configuration
New article
Learn about the solutions to the issue when Dispatcher configuration deployments in Cloud Manager fail at the Code Scanning or TestCacheInvalidation phase in Adobe Experience Manager, because no enabled vhost matches the hostnames Cloud Manager uses for its internal tests or the matching vhost doesn’t set an X-Vhost header.
June 2026
SSL certificate upload fails due to validation errors in Cloud Manager
New article
Learn about the solutions to the issue when certificate upload or update failures occur in Cloud Manager for Adobe Experience Manager, because invalid or incompatible certificate components are submitted.
June 2026
Environment creation fails in Cloud Manager due to permissions, configuration, or concurrent provisioning
New article
Learn about the solutions to the issue when creating an Adobe Experience Manager as a Cloud Service environment in Cloud Manager fails before provisioning completes because of missing permissions or product profiles, invalid configurations, or a concurrent provisioning operation.
June 2026
AEMaaCS environment creation fails in Cloud Manager
New article
Learn about the solutions to the issue when environment creation in Adobe Experience Manager as a Cloud Service fails during provisioning in Cloud Manager because of missing permissions, absent product profiles, invalid configuration properties, or concurrent environment creation conflicts.
June 2026
Resolving Cloud Manager Git authentication failures from expired or cached credentials
New article
Learn about the solutions to the issue when authentication to Cloud Manager Git repositories fails during push, clone, or automated CI/CD sync in Adobe Experience Manager, because the Git password has expired, the wrong Git username or password is used, or local and CI systems are still using outdated cached credentials.
June 2026
File upload or extraction fails due to unsupported or misidentified MIME types
New article
Learn about the solutions to the issue when file uploads, archive extraction, and attachment handling fail in Adobe Experience Manager, because MIME types aren’t recognized or incorrectly identified due to missing MIME type mappings, restrictive upload configurations, or disabled content-based detection.
June 2026
Resolving Universal Editor access and configuration issues when AEM is the EDS content source
New article
Learn about the solutions to the issue when authors don’t see expected metadata fields, block configuration values, template variations, or JSON data inside the Universal Editor when Edge Delivery Services uses Adobe Experience Manager as its content source because of an architectural or configuration mismatch.
June 2026
AEM Guides: Site Generation fails when xref uses mailto:# in link
New article
Learn about the solutions to the issue when site generation fails in Adobe Experience Manager Guides when an xref contains a mailto link that starts with the # character.
June 2026
Translation project auto-promotion fails due to invalid AEM page content structure
New article
Learn about the solutions to the issue when translation projects in Adobe Experience Manager remain stuck in Translation in progress status after upgrading the Smartling AEM connector even though Smartling marks the projects as completed, because affected pages contain missing or invalid jcr:content nodes directly under cq:Page nodes.
June 2026
How to verify OSGi Bundle Status on all Publish instances in AEM
New article
Learn about the solutions to the issue when you need to verify that all OSGi bundles are active and functioning as expected on all Adobe Experience Manager Publish instances in a target environment.
June 2026
Smart Tags not generated due to folder-level disablement or workflow misconfiguration
New article
Learn about the solutions to the issue when Smart Tags fail to generate in AEM Assets, because the upload source folder has Smart Tags disabled or the DAM Update Asset workflow is out of sync, even though the metadata schema is correct, and the IMS configuration is healthy.
June 2026
Content Fragment Model fails to save or load due to Sling request limits
New article
Learn about the solutions to the issue when Content Fragment Models fail to save, fail to display all fields, or revert changes in Adobe Experience Manager when Sling request-processing limits such as sling.max.calls and request.max.file.count are set too low.
June 2026
AEM timezone and timestamp issues across Cloud Service and managed environments
New article
Learn about the solutions to the issue when timezone and timestamp issues in Adobe Experience Manager cause incorrect or inconsistent time display across user interfaces, logs, and scheduled operations due to UTC-only behavior in cloud deployments, reliance on system time in on-prem environments, or known limitations in specific UI components.
June 2026
Access and configure AEM user audit logs
New article
Learn about the solutions to the issue when user audit activity in Adobe Experience Manager is difficult to track because audit events are written to unexpected locations or repository queries return incomplete results.
June 2026
Oracle JDK licensing verification for Adobe Experience Manager
New article
Learn about the solutions to the issue when licensing ambiguity occurs about whether Oracle Java used to run Adobe Experience Manager is already covered or requires separate licensing, including supported JDK versions and approved download sources.
June 2026
AEM PDF Viewer renders blank when required client libraries are missing
New article
Learn about the solutions to the issue when the AEM PDF Viewer component renders as an empty container because the required client libraries aren’t included in the site client library configuration, or in Adobe Experience Manager as a Cloud Service when the PDF Viewer CA-config uses a client ID that doesn’t match the page domain.
June 2026
AEM Assets Power User Profile doesn’t grant Content Hub access
New article
Learn about the solutions to the issue when Content Hub repositories aren’t available in AEM Assets when only the Power User product profile is assigned, because the profile doesn’t include Content Hub permissions.
June 2026
ZIP upload fails with maxUploadSizeInBytes must be > 0 and Smart Crop download errors
New article
Learn about the solutions to the issue when uploading ZIP files fails with a maxUploadSizeInBytes must be > 0 validation error and Smart Crop or custom overview downloads return an unexpected service error in Adobe Experience Manager Assets as a Cloud Service.
June 2026
Resolve default branding on the AEM Assets search landing page by updating homepage settings
New article
Learn about the solutions to the issue when the AEM Assets search landing page continues to show the default logo or background even after brand assets are available in the repository, because the page uses its own homepage configuration and doesn’t automatically inherit branding.
June 2026
AEM Cloud Manager: Edge Delivery Services tab not visible in Program Overview
New article
Learn about the solutions to the issue when the Edge Delivery Services tab doesn’t appear in the Program Overview in Adobe Experience Manager Cloud Manager even with Business Owner access.
June 2026
Exception for npm audit step in Frontend pipeline not supported
New article
Learn about the solutions to the issue when dependency vulnerabilities detected during the npm audit step cause Frontend pipeline failures in Adobe Experience Manager Cloud Manager.
June 2026
Domain validation fails with CNAME format error after SSL removal in AEM
New article
Learn about the solutions to the issue when domain validation fails in Adobe Experience Manager Cloud Manager after removing an SSL certificate and domain mappings with a CNAME format error and domains remain Not Verified, because DNS records don’t match the latest CNAME values.
June 2026
Cloud Manager pipelines can’t access or use external Git repositories
New article
Learn about the solutions to the issue when Cloud Manager pipelines fail when using external Git repositories in Adobe Experience Manager due to limitations in supported pipeline types and repository configurations, resulting in missing branches, unavailable pipeline options, or restricted functionality.
June 2026
HTTP 500 error when creating an LCA archive in AEM Forms due to a missing Commons BeanUtils bundle
New article
Learn about the solutions to the issue when creating an LCA archive in Adobe Experience Manager Forms fails with an HTTP 500 error, because the Commons BeanUtils OSGi bundle is missing or inactive after a package deployment.
June 2026
AEM 6.5.23: JSP error and missing blobs after Service Pack installation
New article
Learn about the solutions to the issue when JSP errors and missing blobs occur after installing Service Pack 6.5.23 on Adobe Experience Manager Forms Author instances.
June 2026
403 Forbidden errors for email campaign links clicked in email clients
New article
Learn about the solutions to the issue when 403 Forbidden errors occur when clicking email campaign links in an email client, while the same links work in a browser, because friendly campaign URLs are rewritten and evaluated by Dispatcher authorization logic in Adobe Experience Manager.
June 2026
AEM production code rollback procedures for Cloud Manager deployments
New article
Learn about the solutions to the issue when Adobe Experience Manager production deployments require different rollback methods depending on the deployment type, deployment age, and hosting model, because Cloud Manager supports rollback only for eligible full-stack deployments.
June 2026
AEM custom domain CNAME and A-record configuration issues for Author and Publish tiers
New article
Learn about the solutions to the issue when Adobe Experience Manager custom domains fail to validate, route traffic incorrectly, or display certificate warnings when CNAME or A-record DNS entries don’t match the required deployment model.
June 2026
CDN basic authentication secret rotation fails in AEMaaCS
New article
Learn about the solutions to the issue when the CDN configuration deployment fails in Adobe Experience Manager as a Cloud Service after rotating a basic authentication secret, because the secret reference in the configuration doesn’t match the secret defined in Cloud Manager, or pipeline secrets and environment secrets are mixed.
June 2026
Cloud Manager pipeline fails code scanning due to deprecated package warnings from transitive dependencies
New article
Learn about the solutions to the issue when Cloud Manager pipelines in Adobe Experience Manager as a Cloud Service fail during the Code Scanning step when deprecated packages are introduced through transitive dependencies, even if the project code doesn’t directly reference them.
June 2026
Configure Smart Imaging and DPR behavior in AEMaaCS with Dynamic Media
New article
Learn about the solutions to the issue when Smart Imaging features such as Browser Format Conversion, Network Bandwidth Optimization, and Device Pixel Ratio optimization in Adobe Experience Manager as a Cloud Service with Dynamic Media are challenging to configure and understand.
June 2026
Unable to generate RDE access tokens in Developer Console AEMaaCS
New article
Learn about the solutions to the issue when access token generation fails in the Developer Console for a specific RDE in Adobe Experience Manager as a Cloud Service, even when the user has Admin Console administrator rights because of missing Cloud Manager or AEM Author permissions.
June 2026
Unable to add AEM Assets Author API via server-to-server authentication due to missing permissions
New article
Learn about the solutions to the issue when adding the AEM Assets Author API in Adobe Experience Manager as a Cloud Service through Adobe Developer Console using server-to-server authentication fails, because the required API option remains unavailable.
June 2026
Scoping CDN pipeline rule to a specific domain using cdn.yml
New article
Learn about the solutions to the issue when an unintended CDN rule affects other domains in the same environment in Adobe Experience Manager Cloud Service if it isn’t explicitly scoped to a specific domain.
June 2026
Sling job fails with OakState0002 and branch reset errors in AEM
New article
Learn about the solutions to the issue when a custom Sling job that moves assets between folders fails intermittently with JCR commit errors such as OakState0002 and branch reset failures in Adobe Experience Manager, because the job processes assets under concurrent load using long-lived sessions and large commit operations.
June 2026
Access denied when creating server-to-server connection to AEM Assets API
New article
Learn about the solutions to the issue when access denied errors occur when creating a server-to-server connection to the AEM Assets Author API or while creating a technical account in Adobe Developer Console in Adobe Experience Manager as a Cloud Service.
June 2026
AEM CSV metadata import or export fails due to formatting, delimiter, or header issues
New article
Learn about the solutions to the issue when CSV-based metadata import and export fails or behaves unexpectedly in Adobe Experience Manager when the file uses an incorrect delimiter, includes hidden blank rows, or contains invalid schema headers.
June 2026
Legacy Classic UI wcmcommand URLs don’t open referenced pages
New article
Learn about the solutions to the issue when legacy Classic UI URLs such as wcmcommand?cmd=open don’t open referenced pages in Adobe Experience Manager as a Cloud Service.
June 2026
Content fragments not visible in DM Open API asset selector on authoring tier
New article
Learn about the solutions to the issue when Content Fragments stored under a DAM path don’t appear in the Dynamic Media Open API Asset Selector when connected to the Authoring tier in Adobe Experience Manager as a Cloud Service, while image assets in the same location remain visible.
June 2026
AEM as a Cloud Service: Publish unavailable in Assets-only programs
New article
Learn about the solutions to the issue when Publish and Preview don’t always appear in Adobe Experience Manager as a Cloud Service programs configured as Assets-only.
June 2026
Fix CDN routing and header issues in AEMaaCS
New article
Learn about the solutions to the issue when custom CDN configurations in Adobe Experience Manager as a Cloud Service fail due to incorrect origin settings, missing required headers, or misconfigured routing rules, resulting in routing failures, SSL mismatches, and errors such as 421 or unknown domain.
June 2026
AEMaaCS environment creation failure in Cloud Manager
New article
Learn about the solutions to the issue when environment creation in Adobe Experience Manager as a Cloud Service fails before provisioning completes, leaving no usable environment, because of missing permissions, absent product profiles, invalid configurations, or concurrent provisioning conflicts.
June 2026
AEM as a Cloud Service environment creation fails in Cloud Manager
New article
Learn about the solutions to the issue when environment creation in Adobe Experience Manager as a Cloud Service fails with a generic failed status after the process runs for some time because of missing Admin Console product profiles, insufficient permissions, configuration issues, or concurrent provisioning conflicts.
June 2026
AEM URL shortening issues with extension removal and Sling mappings
New article
Learn about the solutions to the issue when URL shortening in Adobe Experience Manager fails when attempting to remove extensions, hide internal paths, or rewrite segments.
June 2026
AEM workflow access and visibility issues caused by ACL configuration
New article
Learn about the solutions to the issue when users lose access to workflow models, see workflows they shouldn’t see, or fail to start workflows in Adobe Experience Manager when access control is applied incorrectly through ACLs on workflow runtime nodes, overly broad deny rules, missing rep:glob restrictions, or requests referencing legacy paths.
June 2026
AEM Desktop App login and access failures due to IMS or SSO issues
New article
Learn about the solutions to the issue when the Adobe Experience Manager Desktop App fails to authenticate and displays blank SSO screens, access errors, or repeated login prompts.
June 2026
AEM RUM script security and performance issues with WAF and CDN
New article
Learn about the solutions to the issue when the Adobe Experience Manager Real User Monitoring (RUM) script injected on Publish pages triggers security and performance issues such as WAF blocks, excessive telemetry requests, and proxy restrictions due to high request volume, relative script paths, or strict security configurations.
June 2026
ACS Commons asset and MCP report failures in AEM environments
New article
Learn about the solutions to the issue when Adobe Experience Manager ACS Commons report generation fails when asset reports, MCP reports, or Report Builder dashboards return errors, blank downloads, or empty results due to outdated ACS Commons versions, missing bundles, or misconfigured report definitions.
June 2026
AEM New Relic setup limitations and access behavior
New article
Learn about the solutions to the issue when Adobe Experience Manager New Relic monitoring setup raises access and visibility questions when dashboards show only APM data or when login, log forwarding, or custom monitoring expectations don’t match the Adobe-managed integration.
June 2026
AEM Dispatcher installation and upgrade failures due to OS or dependency mismatch
New article
Learn about the solutions to the issue when Adobe Experience Manager Dispatcher installation or upgrade fails when Apache doesn’t start, modules don’t load, or dependencies mismatch after OS, OpenSSL, or architecture updates.
June 2026
Client library requests return 421 in AEM as a Cloud Service when CDN origin override applies only to root paths
New article
Learn about the solutions to the issue when a customer-managed CDN serves the home page correctly, but returns 421 errors for client library requests in Adobe Experience Manager as a Cloud Service when the origin override is applied only to the root path.
June 2026
Restricting and allowing HTTP methods in AEM Dispatcher
New article
Learn about the solutions to the issue when HTTP methods such as OPTIONS, POST, PUT, and DELETE are blocked or exposed incorrectly at the Dispatcher tier in Adobe Experience Manager, which breaks Cross-Origin Resource Sharing (CORS) preflight requests, exposes Sling POST behavior on Publish, or produces security findings.
June 2026
AEM performance degradation from large asset folders and high ingestion rates
New article
Learn about the solutions to the issue when Adobe Experience Manager performance degrades when a single folder contains a large number of assets or when ingestion requests occur at high rates.
June 2026
Security scan failures due to weak TLS/SSL configuration
New article
Learn about the solutions to the issue when servers fail security validation in Adobe Experience Manager when weak ciphers, outdated TLS versions, or unsecured HTTP endpoints remain active.
June 2026
AEM: Assess React, Next.js, and Node.js security alerts
New article
Learn about the solutions to the issue when security scans raise concern about React Server Components, Next.js, or Node.js vulnerabilities affecting Adobe Experience Manager environments, even though these libraries aren’t part of the core Java-based platform.
June 2026
AEM Assets search returning irrelevant or excessive results due to AI Search configuration
New article
Learn about the solutions to the issue when AEM Assets search returns irrelevant, excessive, or unexpected results in Adobe Experience Manager as a Cloud Service when AI Search changes how search queries are interpreted from exact lexical matching to intent-based results.
June 2026
Site creation fails with Edge Delivery Services template due to duplicate configuration in AEMaaCS
New article
Learn about the solutions to the issue when site creation using the Edge Delivery Services template fails in Adobe Experience Manager as a Cloud Service when a cloud configuration for the same repository already exists.
June 2026
Provision Content Hub for multiple programs in the same AEM organization
New article
Learn about the solutions to the issue when Content Hub provisioning for multiple programs within the same Adobe organization results in identical organization segments in URLs that can’t be modified in Adobe Experience Manager as a Cloud Service.
June 2026
Server-to-server authentication not enabled for AEM Assets API
New article
Learn about the solutions to the issue when server-to-server authentication for the Adobe Experience Manager as a Cloud Service Assets Author API doesn’t appear in Cloud Manager, even after creating and syncing product profiles, and the Add Product Profile option stays inactive.
June 2026
SmartCrop download fails with maxUploadSizeInBytes error in AEMaaCS
New article
Learn about the solutions to the issue when SmartCrop or custom rendition downloads fail after copying assets within Adobe Experience Manager as a Cloud Service, and the renditions don’t load correctly.
June 2026
Pipeline setup in Cloud Manager doesn’t show new branches
New article
Learn about the solutions to the issue when Cloud Manager doesn’t display newly created Git branches in the CDN configuration pipeline in Adobe Experience Manager as a Cloud Service, preventing selection during pipeline configuration.
June 2026
AEMaaCS environments provisioned in incorrect region
New article
Learn about the solutions to the issue when Adobe Experience Manager as a Cloud Service environments are provisioned in different geographic regions, where DEV exists in one region and Stage and Production exist in another, preventing proper alignment and restricting deletion of certain environments.
June 2026
Custom metadata fields not visible or not saving for non-admin users in AEMaaCS
New article
Learn about the solutions to the issue when non-admin users in Adobe Experience Manager as a Cloud Service see the default metadata form instead of a custom schema, or see custom fields that fail to save, because the user group can’t read the schema or metadata form nodes, the schema is assigned only in Admin View, or property mappings are incorrect.
June 2026
Cloud Manager Git password regeneration fails when the automation user email is invalid
New article
Learn about the solutions to the issue when Cloud Manager Git automation fails in Adobe Experience Manager when the account used for CI/CD is tied to an IMS user with an invalid or inaccessible email address that prevents completing the verification flow needed to regenerate Git credentials.
June 2026
Environment creation fails in Cloud Manager due to configuration or permission issues
New article
Learn about the solutions to the issue when Adobe Experience Manager environment creation in Cloud Manager fails without clear error messages due to insufficient permissions, missing service profiles, configuration issues, or internal pipeline errors.
June 2026
New Relic access and user management visibility issues in AEM environments
New article
Learn about the solutions to the issue when Adobe Experience Manager encounters New Relic access issues when activation or user management options are missing or access appears incomplete, due to differences between AEM as a Cloud Service and Adobe Managed Services.
June 2026
CDN domain redirect and routing issues in AEM Cloud and AMS environments
New article
Learn about the solutions to the issue when Adobe Experience Manager encounters domain redirect and routing issues when domains don’t map correctly or redirects fail due to unsupported configurations or missing prerequisites.
June 2026
OSGi configuration loading and inheritance issues across AEM Cloud environments
New article
Learn about the solutions to the issue when Adobe Experience Manager as a Cloud Service encounters OSGi configuration issues when values appear missing, duplicated, or inconsistent across environments due to strict runmode-based resolution, Git-driven deployment, and pod-level configuration loading.
June 2026
New Relic data stops reporting after the sub-account is auto-deactivated
New article
Learn about the solutions to the issue when New Relic dashboards and APM views in Adobe Experience Manager as a Cloud Service suddenly stop showing data, displaying blank charts or redirecting to the generic New Relic landing page after the sub-account is auto-deactivated.
June 2026
Configuring and verifying AEM Cloud Service WAF, traffic filter, and DDoS protections
New article
Learn about the solutions to the issue when customers configuring or validating WAF rules, IP blocking, rate limiting, or DDoS protection in Adobe Experience Manager lack visibility into the protections that the Adobe Managed CDN and dispatcher layers already enforce.
June 2026
Restore previous code deployed option not visible in Cloud Manager
New article
Learn about the solutions to the issue when the Restore previous code deployed option doesn’t appear in Cloud Manager for a system administrator in Adobe Experience Manager as a Cloud Service when required permissions remain disabled in a custom product profile.
June 2026
Dynamic Media video assets fail to process and are unusable in Sites components in AEMaaCS
New article
Learn about the solutions to the issue when Dynamic Media video assets aren’t processed correctly and can’t be used in AEM Sites components in Adobe Experience Manager as a Cloud Service after enabling immediate publishing at the global level.

Adobe Commerce commerce

Get access to new tutorials and Knowledge Base support articles for Adobe Commerce.

New tutorials for Adobe Commerce tutorials-commerce

New tutorials for Adobe Commerce on Experience League.

Published
Name
Type
Description
July 2026
Brand Concierge and Commerce AI overview
Video
Get an overview of Brand Concierge and Commerce AI in Adobe Commerce. Learn how these AI capabilities help shoppers discover products and get personalized answers.
July 2026
Semantic Search
Video
Learn how Semantic Search in Adobe Commerce helps shoppers find relevant products using natural language queries instead of exact keyword matches.
July 2026
Brand Concierge and Commerce AI product discovery
Video
See how Brand Concierge and Commerce AI power product discovery in Adobe Commerce, helping shoppers find what they need through natural conversation.
July 2026
Agentic Development
Video
Learn how agentic development capabilities in Adobe Commerce help teams build and extend storefronts faster using AI-assisted workflows.
July 2026
Agentic Authoring
Video
Discover how agentic authoring in Adobe Commerce uses AI to help teams create and manage content more efficiently.

New Commerce support knowledge base kb-commerce

New articles and updates to existing articles for Adobe Commerce.

Published
Name
Type
Description
June 2026
Quality Patches Tool (QPT)
New articles
New articles on how to apply patches available in QPT 1.1.79 and QPT 1.1.80 were published and can be found in their respective sections.
June 2026
Adobe Commerce attachments fail in Experience League when the signed-in account isn’t fully associated with the Commerce organization
New article
Learn about the solutions to the issue when attachments fail on Adobe Commerce support cases in Experience League because the Adobe account used to sign in isn’t fully associated with the Adobe Commerce organization that owns the case.
June 2026
Pub/errors files not syncing from remote repository in Adobe Commerce on Cloud infrastructure
New article
Learn about the solutions to the issue when pub/errors files on Staging and Production instances in Adobe Commerce on Cloud infrastructure don’t reflect the latest version from the remote repository because deployment processes restore or overwrite files during environment builds.
June 2026
Adobe Commerce on Cloud infrastructure deployment fails due to blocked Composer version
New article
Learn about the solutions to the issue when Adobe Commerce on Cloud infrastructure deployments fail during the Composer build phase, because a previously pinned Composer version becomes blocked by updated security advisories.
June 2026
Non-sequential increment IDs for orders in Adobe Commerce on Cloud infrastructure
New article
Learn about the solutions to the issue when order, invoice, shipment, and other entity increment IDs in Adobe Commerce on Cloud infrastructure Pro increase in steps instead of incrementing by 1 due to the Galera multi-node MySQL database architecture.
June 2026
SSH access denied after adding user or SSH key in cloud environment
New article
Learn about the solutions to the issue when SSH access fails when connecting to an Adobe Commerce on Cloud infrastructure environment even after granting access or adding an SSH key because the environment doesn’t reflect updated access or SSH key changes until deployment completes successfully.
June 2026
Intermittent login failures on first attempt with reCAPTCHA v3 enabled in Commerce
New article
Learn about the solutions to the issue when intermittent login failures occur on the first attempt with reCAPTCHA v3 enabled on the customer login form in Adobe Commerce and valid credentials are rejected initially but succeed upon retry.
June 2026
Prices not updated after catalog price rule activation
New article
Learn about the solutions to the issue when prices don’t update after activating a catalog price rule using the Scheduled Update feature in Adobe Commerce due to a race condition between cron groups.

Adobe Target target

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Adobe Campaign ac

Find the latest video tutorials and Support articles for Adobe Campaign.

New Campaign support knowledge base kb-campaign

New articles and updates to existing articles for Campaign.

Published
Name
Type
Description
June 2026
Push certificate upload fails for mobile app
New article
Learn about the solutions to the issue when uploading a .p8 push certificate fails while creating a production mobile application in Adobe Campaign Standard, because the account doesn’t have Data Collection Administrative Access in the Admin Console.
June 2026
Campaign Standard: sending logs mismatch in Profile
New article
Learn about the solutions to the issue when Adobe Campaign Standard displays Sending logs entries in a profile that don’t belong to it because a recipient profile and a test profile share the same internal identifier value in their respective source tables.
June 2026
Campaign Standard: SFTP File Transfer fails when space in folder path and wildcard in file pattern
New article
Learn about the solutions to the issue when SFTP-based file transfer workflows in Adobe Campaign Standard fail when the configured folder path contains spaces and the workflow uses a wildcard or dynamically generated file pattern, which became more visible after platform upgrades that introduced a stricter cURL/libcurl version.
June 2026
Campaign: Recipients exclusion from from emails triggered by One-Click Unsubscribe
New article
Learn about the solutions to the issue when recipients appear excluded from email deliveries in Adobe Campaign Classic even though they aren’t in quarantine or suppression tables because a one-click unsubscribe implementation unintentionally sets the global recipient blacklist flag instead of an email-channel-specific opt-out flag.
June 2026
Campaign: incorrect special characters when UTF-8 Charset not declared in SOAP payload
New article
Learn about the solutions to the issue when special characters such as ®, ©, ™, or curly apostrophes render incorrectly in Adobe Campaign transactional message workflows that ingest SOAP event payloads because requests are sent without an explicit UTF-8 charset declaration.
June 2026
Campaign: FileImport activity fails to parse Date+Time
New article
Learn about the solutions to the issue when a FileImport activity in Adobe Campaign recognizes input columns as Date+Time during preview-based setup but doesn’t fully initialize the underlying date and time separator settings, causing datetime values to be parsed incorrectly and loaded as NULL.
June 2026
Campaign: Batch delivery throughput lower than expected
New article
Learn about the solutions to the issue when a batch email delivery in Adobe Campaign sends more slowly than expected because the email content is too large for the available sending capacity to process at the expected throughput.
June 2026
Campaign: Databricks queries intermittently very slow
New article
Learn about the solutions to the issue when Databricks FDA workflow queries in Adobe Campaign are intermittently very slow and fail due to the 1-hour timeout limit caused by OAuth token expiriration after 1 hour.
June 2026
Campaign: No workflow failure notification when a workflow hangs
New article
Learn about the solutions to the issue when a workflow in Adobe Campaign remains in a running, pending start, or repeatedly auto-resumed state instead of moving to a failed state, so standard workflow failure notifications aren’t triggered.
June 2026
Campaign: registerDevice additional parameters missing from appSubscriptionRcp
New article
Learn about the solutions to the issue when additional subscription parameters passed through the mobile registerDevice API aren’t stored correctly in Adobe Campaign Classic v8 FFDA because the extension of nms:appSubscriptionRcp relies on autoStg="true" in a schema family that already has an out-of-the-box staging schema.
June 2026
Campaign: AEM templates synchronization fails after changing templates location in AEM
New article
Learn about the solutions to the issue when Adobe Campaign fails to synchronize an Adobe Experience Manager email template through the .campaign.link.json endpoint with a JST-310000 JSON.parse error because a custom AEM email page component inherits from the Email Core Components page using an absolute repository path instead of the relative resource type expected by Sling servlet resolution.
June 2026
Campaign: Delivery extraction approval skipped intermittently
New article
Learn about the solutions to the issue when a delivery in Adobe Campaign proceeds to extraction without the expected manual approval step even when Enable Extraction Validation is configured, which occurs only under specific workflow timing conditions.
June 2026
Campaign: Keep Interim Data / Display Target shows blank data after upgrade
New article
Learn about the solutions to the issue when the Display Target or Keep Interim Data view doesn’t render the expected data in the Adobe Campaign workflow data preview when using newer client console builds because of older customized workflow input forms.
June 2026
Campaign: Slow data transfers from Adobe Campaign to Databricks (DBX)
New article
Learn about the solutions to the issue when data transfers from Adobe Campaign to Databricks are significantly slower than expected, because Campaign can’t use its bulk-load mechanism and instead falls back to a slower row-by-row insertion strategy.
June 2026
Campaign: Push deliveries remain in In Progress status after upgrade
New article
Learn about the solutions to the issue when push deliveries using a TPNS connector remain stuck in In Progress status after an Adobe Campaign Classic upgrade, because the mobile service is configured to use the FCM HTTP v1 API instead of the legacy HTTP mode required by the TPNS connector.

Adobe Journey Optimizer journey-opt

View the latest tutorials and Knowledge Base support articles on Experience League.

Journey Optimizer product release updates

Find the latest tutorials and Support articles for Journey Optimizer.

New Journey Optimizer tutorials tutorials-ajo

New tutorials published for Adobe Journey Optimizer on Experience League.

Published
Applications
Name
Type
Description
July 2026
Journey Optimizer
AJO - Claude Design Demo video
Video
Watch a demo of sending designs created in Claude directly to Adobe Journey Optimizer.
July 2026
Journey Optimizer
Optimize channels based on profile preference or propensity scores
Video
Learn how Journey Optimizer’s channel optimization feature reaches customers on the most effective channel — using manual priority, profile attributes, or Adobe’s AI model — to ensure messages are delivered where each customer is most likely to engage.
July 2026
Journey Optimizer
How to use Experience Manager Content Fragments with Journey Optimizer Decisioning
Video
Learn how to use Adobe Experience Manager Content Fragments with Adobe Journey Optimizer Decisioning to personalize and optimize content in your offers.
July 2026
Journey Optimizer
Trigger campaigns using APIs
Video
Learn how to create a campaign and trigger it from an external system based on user interactions using the Interactive Message Execution REST API.
July 2026
Journey Optimizer
Use Adobe Experience Manager Content Fragments
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Discover how AEM integrates with Adobe Journey Optimizer to streamline content management and ensure brand consistency. Learn to create, approve, and render content fragments, and swap and simulate new content.
July 2026
Journey Optimizer
Use AEM Content Fragments (Managed Services) in Journey Optimizer
Video
Learn how to configure and use AEM Managed Services integrations in Journey Optimizer to bring content fragments into your authoring workflows, including repository connections and Content Advisor validation.

More resources for Journey Optimizer

Adobe Journey Optimizer B2B Edition ajo-b2b

Find learning resources for Journey Optimizer B2B Edition.

New videos, tutorials, or courses published for Journey Optimizer B2B Edition.

Published
Name
Type
Description
July 2026
Project Falco Summit announcements
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Watch the Project Falco beta demo highlighting all announcements made at Summit 2026.

Adobe Marketo Engage marketo

New tutorials published for Adobe Marketo.

Published
Name
Type
Description
April 2026
Marketo Engage tutorials
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Browse our tutorial library and get the most out of Marketo Engage.

For the latest product documentation, see the Marketo product documentation home

Adobe Workfront workfront

New Workfront tutorials and events on Experience League.

Published
Name
Type
Description
July 2026
Manage a project with current status
Video
Learn how to monitor project progress, drill down into task details, and communicate with stakeholders in Adobe Workfront.
July 2026
Plan a project effectively in Workfront
Video
Learn the five main components of a project, what status signifies, how a View helps you see relevant information, and how to set start or due dates.
July 2026
Explore four methods to create a project
Video
Explore four different ways to create a project in Adobe Workfront.
July 2026
Create and manage a project from scratch
Video
Learn the four steps to get a project up and running, what defines a project, and the most common ways to create one in Workfront.
July 2026
Take a project live
Video
Learn how to take a project live in Adobe Workfront.
July 2026
Share projects effectively in Workfront
Video
Learn how to share a project in Adobe Workfront so stakeholders have visibility into the work being done.

For the latest product documentation, see the Adobe Workfront documentation home page.

Adobe GenStudio for Performance Marketing genstudio-marketing

Video tutorials for GenStudio for Performance Marketing.

Published
Name
Type
Description
July 2026
GenStudio Figma Integration demo
Video
Watch a demo of the Figma integration in GenStudio for Performance Marketing, including how to convert Figma frames to Photoshop.

GenStudio for Performance Marketing resources

Adobe Pass pass

Adobe Pass is a multi-screen TV platform that helps broadcasters, cable networks, and service providers create and monetize engaging, personalized viewing experiences.

  • Adobe Pass Documentation to find release-specific information, system requirements, limitations, fixed issues, and known issues.

Adobe Document Cloud doc-cloud

View new tutorials published for Document Cloud, including Acrobat Services and Acrobat Sign.

Published
Application
Name
Type
Description
June 2026
Acrobat
Use case: IT enablement without the bottleneck
Video
Learn how IT teams use Acrobat Studio’s AI Assistant, PDF Spaces, and Adobe Express to automate document workflows. Complete three real-world IT use cases — from PII removal to interactive policy resources.
May 2026
Acrobat
Use case: Accelerate product launches with Acrobat Studio
Video
Learn how marketing teams use Acrobat Studio to centralize product launch assets, streamline stakeholder reviews, and scale organizational readiness from a single PDF space.
May 2026
Acrobat Sign
When to use Create a copy
Video
Learn when and how to use the Create a copy feature in Acrobat Sign. Duplicate any existing agreement, adjust what needs changing, and resend it in seconds without rebuilding from scratch.

To browse Document Cloud tutorials, see:

Adobe Brand Concierge brand-concierge

View new tutorials for Adobe Brand Concierge.

Published
Name
Type
Description
July 2026
Integration with Marketo
Video
Learn how Brand Concierge integrates with Marketo Engage. See how leads captured through Concierge conversations flow automatically into Marketo as native activities you can use in Smart Campaigns.

Adobe LLM Optimizer llm-optimizer

View new tutorials for Adobe LLM Optimizer.

Published
Name
Type
Description
July 2026
Adobe LLM Optimizer in Action
Video
Discover how Adobe LLM Optimizer helps marketers and SEO teams measure and improve brand visibility across AI-powered search experiences like ChatGPT and Gemini, using the Brand Presence, URL Inspector, Agentic Traffic, Referral Traffic, and Opportunities dashboards.

Adobe Creative Cloud for enterprise creative-cloud

Browse the library of tutorials for Creative Cloud for enterprise for more.

Customer Data Management - Voices voices

Customer Data Management Voices is your destination as a customer data management technical and marketing practice leader and specialist. This collection of tutorials is a comprehensive resource to hear from your peers, get inspired, and learn about developments in MarTech. No registration required.

Customer experience orchestration blueprints blueprints

Customer experience orchestration blueprints are repeatable implementations that let you address strategy and quickly solve established business problems. Each Blueprint provides a series of artifacts that explain the high-value business problem, architectures, implementation steps, technical considerations, and links to the relevant documentation.

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