DocumentationRelease Notes

Experience Cloud release notes - May 2025

Last update: May 1, 2025
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  • Release Notes

This page helps you find application-specific release notes, upcoming events, new tutorials, and the latest Support articles on Experience League.

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Updated May 20, 2025

View product links
  • Adobe System Status
  • Adobe Experience Cloud - central interface and administration
  • Adobe Experience Platform
  • Adobe Real-Time CDP
  • Adobe Analytics
  • Adobe Customer Journey Analytics
  • Adobe Streaming Media Analytics
  • Adobe Experience Manager
  • Adobe Commerce
  • Adobe Target
  • Adobe Campaign
  • Adobe Journey Optimizer
  • Adobe Journey Optimizer B2B Edition
  • Adobe Marketo Engage
  • Adobe Workfront
  • Adobe GenStudio for Performance Marketing
  • Adobe Mix Modeler
  • Adobe Advertising
  • Adobe Pass
  • Adobe Document Cloud
  • Adobe Creative Cloud for enterprise
  • Customer Data Management - Voices
  • Digital Experience Blueprints
  • Certification at Adobe
  • Adobe product security vulnerabilities

Events on Experience League

Find events and register for the ones that interest you.

Updated: May 20, 2025

Upcoming events
  • Commerce | Commerce & Coffee: Driving Growth with SEO | In this session, Sr. Commerce Strategy Consultant, Corey Gelato, and Commerce Strategy Consultant, Agbi Bajrushi, will take a deep dive into SEO. | Wednesday, May 21 | Register

  • Content Analytics | Adobe Experience League LIVE: Content Analytics: Optimize performance with AI insights | Join us for an insightful one-hour livestream event where we dive into the transformative world of Content Analytics, powered by Adobe’s cutting-edge AI technology. This session will explore how Content Analytics can revolutionize the way you measure, understand, and optimize content performance. | Thursday, May 22 @ 9:00 a.m. PT | Register

  • Workfront | Start Fast, Scale Smart: Activating Team-Level Success with Workfront Planning | Rolling out a new planning solution across an enterprise can feel like boiling the ocean - costly, slow, and disconnected from the needs of the teams who just want to get things done now. In this session, we’ll unpack the federal vs. state model of implementation and show you how early adopters are using Workfront Planning to unlock value fast - without waiting on enterprise-wide consensus. | Wednesday, May 28 | Register

  • Workfront | Unlock the Power of Workfront Data Connect | Want to take your Workfront reporting to the next level? Included in the Ultimate package, but available as an add-on ($) for Select or Prime customers, this 1-hour webinar hosted in partnership with Adobe Workfront Product Management, will introduce you to Data Connect and everything it can do. | Thursday, May 29 | Register

  • Experience Manager Guides | Adobe DITAWORLD 2025 | Make plans to join us from June 3 - 5, 2025, for three days packed with presentations by industry experts and amazing chats with industry peers. | June 3 - 5 | Register

  • Workfront | Wake Up With Workfront: Optimize to Elevate. Auditing and Aligning your Adobe Workfront Instance | Whether you’ve just inherited an Adobe Workfront instance or you’ve been managing one for years, a structured review is your first step toward long-term success. We’ll walk through how to assess your instance with clarity and purpose - identifying what’s working, where opportunities lie, and how to set the stage for scalable improvement. | Thursday, June 5 | Register

  • Workfront | Admin 101: Getting Workfront Data | Welcome to Workfront! Designed for beginner system administrators, this series of events will provide new admins with an introduction to available resources, a rundown of system navigation, and best practices around initial setup, intake, and basic reporting. | Tuesday, June 6 | Register

View the complete listing of upcoming and on-demand events on Experience League.

Adobe System Status

Adobe System Status provides detailed information, status updates, and email notifications about Adobe products and services. Get notified about outages, disruptions, and maintenance events. Check it out at status.adobe.com.

Release notes

Previous release notes for Adobe System Status:

  • April 2025
  • August 2024
  • May 2024
  • January 2024
  • October 2023
  • August 2023
  • March 2023
  • January 2023

Experience Cloud - Central interface and administration

Learn about updates to Experience Cloud administration interface and central interface components.

New features

No updates in May.

See the Experience Cloud interface and administration guide for help on:

  • User management and product licenses (Admin Console)
  • Generative AI in Experience Cloud applications
  • Customer Attributes and Audience Library
  • Assets in Experience Cloud
  • Cookies in Experience Cloud

Experience Platform

Find latest release information and new documentation for Experience Platform and Mobile SDK. View new tutorials and Knowledge Base support articles.

Release notes, tutorials, and support articles
  • Experience Platform release notes

  • Experience Platform Mobile SDK release notes

New Experience Platform support knowledge base

New articles and updates to existing articles for Experience Platform.

Published
Name
Type
Description
April 2025
AEP: low audience volumes on TikTok destination despite high activation rate
New article
Learn about the solution to the issue when TikTok destination in Adobe Experience Platform (AEP) reports lower audience volumes despite a high activation rate (~99%).
April 2025
Resolve dataset export issues in Adobe Experience Platform
New article
Learn about the solution when dataset export issues in Adobe Experience Platform occur due to limitations with API-created datasets.
April 2025
Resolve batch ingestion failure and duplicate ingestion in Adobe Experience Platform
New article
Learn about the solution to the issue where batch ingestion in Adobe Experience Platform fails while creating a duplicate ingestion.
April 2025
Snowflake connector authentication failure in Adobe Experience Platform
New article
Learn about the solution to the issue when authentication failures in Adobe Experience Platform (AEP) and Snowflake stem from private key formatting or configuration issues.
April 2025
406 (Not Acceptable) error when promoting content template
New article
Learn how to resolve the 406 (Not Acceptable) error in Adobe Experience Platform’s Journey Orchestration by adjusting API headers.
April 2025
AEP - What is the difference between HTTP API Destination and Destination SDK?
New article
Learn about how the HTTP API Destination and Destination SDK are distinct in their functionality and goals, and how they differ.

Real-Time CDP

Find the latest tutorials for Real-Time CDP.

New tutorials
Published
Name
Type
Description
May 2025
Configure the Azure Blob Destination
Updated video
Learn how to set up a connection and send data to the Azure Blob Storage destination in Real-Time Customer Data Platform. This destination supports exporting datasets and audiences, and allows you to customize the file headers and data attributes.

For more information, see:

  • Video tutorials: Understanding Real-Time Customer Data Platform

  • Product documentation: Real-Time Customer Data Platform

Analytics

Find the latest release information for Adobe Analytics and AppMeasurement. View new tutorials and Support articles.

Release notes and new tutorials

Analytics release date: May 14, 2025

  • Analytics release notes

  • Analytics product documentation and tutorials

AppMeasurement

  • AppMeasurement for JavaScript release notes

Customer Journey Analytics

Find the latest release information for Customer Journey Analytics. View new tutorials on Experience League.

Release notes and new tutorials
  • Release notes

    Releases for Customer Journey Analytics occur on a continuing basis. As such, release notes are updated several times a month. Please check them regularly.

  • Product documentation and tutorials

New Customer Journey Analytics tutorials

New tutorials published for Customer Journey Analytics.

Published
Name
Type
Description
May 2025
Use the Quick insights panel
New video
Learn how to answer business questions quickly and easily using the Quick insights panel in Customer Journey Analytics.

Streaming Media Analytics

Find the latest release information for Streaming Media Analytics. View new tutorials on Experience League.

Release notes

Not updated.

  • Streaming Media Analytics release notes

  • Streaming Media Analytics product documentation and tutorials

Experience Manager

New features, fixes, and updates in Experience Manager. Adobe recommends customers with On-Premise deployments to deploy the latest patches to ensure higher stability, security, and performance.

Release notes, new tutorials, and support articles

Experience Manager release information

Experience Manager as a Cloud Service maintenance release 2025.4.0.

Next planned release is June 5, 2025.

All Experience Manager release notes are maintained at the following pages:

  • Latest release notes for Experience Manager as a Cloud Service
  • Latest release overview video
  • Experience Manager release updates and roadmaps
  • Experience Manager 6.5 Service Pack release notes
  • Experience Manager Cloud Manager release notes
  • Automated Forms Conversion Service release notes
  • Experience Manager Assets Dynamic Media release notes
  • Experience Manager Brand Portal release notes
  • Experience Manager Desktop App release notes
  • Experience Manager Dispatcher release notes

New Experience Manager tutorials

New tutorials published for Experience Manager on Experience Manager.

Published
Applications
Name
Type
Description
May 2025
Experience Manager Sites
AEM Sites videos and tutorials
Updated tutorial home
Browse videos and tutorials about the features and capabilities of Adobe Experience Manager Sites. AEM Sites is a leading experience management platform.
May 2025
Experience Manager as a Cloud Service
Set up OpenAPI-based AEM APIs
New video
Learn how to set up your AEM as a Cloud Service environment to enable access to the OpenAPI-based AEM APIs.
May 2025
Experience Manager Forms
Create a form using Adaptive Forms Block
New video
Get started with Edge Delivery Services for AEM Forms. Craft perfect forms, fast! AEM Forms Edge Delivery doc-based authoring = blazing speed & SEO-friendly forms for happier users & search engines.
May 2025
Experience Manager Sites - Headless
Advanced Concepts of AEM Headless
New video
An end-to-end tutorial illustrating advanced concepts of Adobe Experience Manager (AEM) GraphQL APIs.

New Experience Manager support knowledge base

New articles and updates to existing articles for Experience Manager.

Published
Name
Type
Description
April 2025
Workflow instances stuck in running status
New article
Learn about the solution to the issue when workflow (WF) instances remain stuck in a running status for an extended period.
April 2025
Resolving slow performance in AEM due to stale workflows
New article
Learn about the solution to the issue when excessive stale workflow instances in Adobe Experience Manager (AEM) Sites slow down the author environment.
April 2025
After creating VPN, sending traffic fails with java.net.UnknownHostException
New article
Learn about the solution to the issue when a VPN was created and is in Ready status, however sending traffic through the tunnel fails with java.net.UnknownHostException.
April 2025
Fixing ACS AEM Commons Copy Properties process step failure
New article
Learn about the solution to the issue when the ACS AEM Commons Copy Properties process step fails due to a missing Process resource configuration.
April 2025
Adobe Experience Manager as a Cloud Service: HTTP to HTTPS Traffic Redirection
New article
Learn about the solution to the issue when AEM as a Cloud Service automatically redirects all traffic from HTTP to HTTPS.
April 2025
Adobe Experience Manager as a Cloud Service: ReadOnly status for Event settings in Adobe I/O Projects
New article
Learn about the solution to the issue when within Adobe Developer Console (Adobe I/O Projects), users find that the selection option for AEM as a Cloud Service in the new Event settings isn’t displayed, or that existing Event settings are locked in ReadOnly status.
April 2025
Fix content tree sorting in Adobe Experience Manager
New article
Learn about the solution to the issue when a directory in Adobe Experience Manager (AEM) exceeds 1,000 folders, sorting behavior changes unexpectedly.
April 2025
Resolve audio issues in video files with Dynamic Media in AEM
New article
Learn how to resolve audio syncing issues in video files when using Dynamic Media in Adobe Experience Manager as a Cloud Service (AEMaaCS).
April 2025
Resolve invalid user impersonation errors in AEM as a Cloud Service
New article
Learn about the solution to the issue when impersonation fails with an Invalid User error in Adobe Experience Manager as a Cloud Service - Sites.
April 2025
Unable to set up Microsoft Translation Service in Adobe Experience Manager (AEM)
New article
Learn about the solution to the issue when configuring the Microsoft Translation Service in Adobe Experience Manager (AEM) as a Cloud Service, the endpoint and key provided by Microsoft Azure aren’t recognized by the AEM Translation configuration form.
April 2025
Monitoring AEM environment health status
New article
Learn how to programmatically monitor an AEM environment’s health using built-in health-check endpoints.
April 2025
Resolve content fragment export issues to Adobe Target
New article
Learn about the solution to the error Sync with Adobe Target Failed occurs when exporting content fragments from Adobe Experience Manager to Adobe Target.
April 2025
Resolving high load issues in AEM publish servers due to Time-to-Live (TTL) caching
New article
Learn about the solution to the issue when performance spikes on AEM publish servers caused by a 5-minute TTL caching strategy in AEMaaCS - Sites.
April 2025
Product selection limitation in AEM Cloud Service’s Product List Component
New article
Learn about the solution to the issue when the Product List Component in Adobe Experience Manager (AEM) Cloud Service doesn’t allow users to add more than 20 products (SKUs) using the Select All checkbox.
April 2025
Automatic tagging of newly uploaded assets in AEMaaCS - Assets
New article
Learn how to resolve the AEMaaCS - Assets issue where newly uploaded assets are automatically tagged with standard Orientation tags, impacting existing metadata management practices.
April 2025
Resolving incorrect content serving in Adobe Experience Manager (AEM) as a Cloud Service
New article
Learn about the solution to the issue when incorrect content is served due to configuration conflicts within Adobe Experience Manager (AEM) as a Cloud Service deployment.

Commerce

Get access to release notes, new tutorials, and Knowledge Base support articles for Adobe Commerce.

Release notes, new tutorials, and support articles
  • See Release notes for Adobe Commerce and Magento Open Source to stay current.
  • See Adobe Commerce Services Guides to see Commerce Services release information and documentation.
  • See Product Availability to access individual product release notes and verify availability.

New tutorials for Adobe Commerce

New tutorials for Adobe Commerce on Experience League.

Published
Name
Type
Description
May 2025
Success Accelerators organizational readiness
New video
Learn about Adobe’s success accelerators for organizational readiness.
May 2025
Commerce support add-ons
New video
Learn about enhanced customer support plans, including Expert Success, Ultimate Success, and various add-ons for strategic assistance.
May 2025
What is Expert Success?
New video
Learn about the Adobe Commerce expert success plan. Learn more about the details including the three support channels and service level targets.
May 2025
Success Accelerators technical readiness
New video
Learn about Commerce Success Accelerator Technical readiness, solution review, event planning, and 24/7 monitoring for optimal performance.
May 2025
Success Accelerators adoption and enablement
New video
Learn about Adobe Commerce Success Accelerator adoption and enablement for strategic development, skill enhancement, and governance.
May 2025
What is Ultimate Success?
New video
Learn about Adobe Commerce Ultimate Success proactive support and strategic guidance for high-performing digital experiences.
May 2025
Technical onboarding - SaaS offerings
New video
Learn about the Adobe Commerce Cloud SaaS offerings, support, and other communications and some next steps.

New Commerce support knowledge base

New articles and updates to existing articles for Adobe Commerce.

Published
Name
Type
Description
April 2025
Quality Patches Tool (QPT)
New articles
New articles on how to apply patches available in QPT 1.1.60, QPT 1.1.61, and QPT 1.1.62 were published and can be found in their respective sections.
April 2025
Increased execution time for all bulk asynchronous web endpoints post APSB25-08 security patch
New articles
This article provides a hotfix for all bulk asynchronous web endpoints such as POST rest/all/async/bulk/V1/products with 1000+ entries that are experiencing significantly longer execution times after applying the APSB25-08 security patch.
April 2025
Performance issue in Magento_Company module upgrade after B2B 1.5.2 update
New articles
This article provides a hotfix for the performance issue in the Magento_Company module upgrade after the B2B 1.5.2 update, addressing the excessively long processing time for large datasets (~100,000+ records) in the company_structure table.
April 2025
Upgrade to B2B 1.5.2 fails with SQL syntax error due to missing REGEXP_LIKE function
New articles
This article provides a hotfix for the SQL syntax error that occurs due to the missing REGEXP_LIKE function when attempting to update the company_structure table.
April 2025
Maximum number of cookies would be exceeded error in Adobe Commerce
New articles
This article provides patches to resolve the error, Maximum number of cookies would be exceeded in Adobe Commerce.
April 2025
Web Application Firewall (WAF) showing disabled state in Adobe Commerce on Cloud infrastructure Admin interface
New articles
Learn about the solution to the issue when the Web Application Firewall (WAF) in Adobe Commerce on Cloud infrastructure appears disabled on the Admin side, despite being enabled and functioning correctly.
April 2025
Resolving Adobe Commerce security patch cloud deployment failure
New articles
Learn about the solution to the issue when deployment failures occur caused by unsupported backend cache configurations in Adobe Commerce on Cloud infrastructure.
April 2025
Resolve log buffer full errors in Adobe Commerce on Cloud infrastructure
New articles
Learn about the solution to the issue where a log buffer becomes full, resulting in truncated access log requests during site outages.
April 2025
Troubleshooting database dump errors in Adobe Commerce on Cloud infrastructure
New articles
Learn how to resolve magento-cloud db:dump errors to ensure a successful database dump.
April 2025
Resolving issues with Security Scan Tool accessing scan results
New articles
Learn how to handle a situation where the Adobe Commerce Security Scan Tool detects malware or critical issues, but the scan results are inaccessible.

Target

Get access to pre-release notes, current release notes, and new tutorials for Adobe Target.

Release notes
  • For pre-release information, see Adobe Target prerelease
  • For current information, see Adobe Target release notes

Campaign

Get the latest updates for Adobe Campaign. Find new tutorials and Knowledge Base support articles on Experience League.

Release notes and support articles

Latest Campaign product releases

  • Web User Interface: May 2025 - Release notes | Product documentation

  • Campaign v8: April 25, 2025 - Release notes | Product documentation

  • Campaign Standard: 25.1 - Release notes | Product documentation

  • Campaign Classic 7.4.2: May 12, 2025 - Release notes | Product documentation

New Campaign support knowledge base

New articles and updates to existing articles for Campaign.

Published
Name
Type
Description
April 2025
Track URL marker replaces proper URLs in Adobe Campaign
New article
Learn about the solution to the issue of tracking URL markers in Adobe Campaign.
April 2025
Export label for enumerations not working during file extraction
New article
Learn about the solution to the issue where enumeration labels aren’t being exported correctly in Adobe Campaign workflows.
April 2025
Managing quarantine rules for internal email addresses in Adobe Campaign Standard
New article
Learn about the solution to the issue when internal email addresses are added to the quarantine table, blocking vital communications.
April 2025
Resolving Snowflake Data Loading issues after password change in Adobe Campaign Classic
New article
Learn about the solution to the issue when updating the password in External Accounts for a Snowflake connection in Adobe Campaign Classic, you encounter issues with new Data Loading activities.
April 2025
Unable to view search filters in Adobe Campaign Classic folders
New article
Learn about the solution to the issue where search filters aren’t visible within specific folders in Adobe Campaign Classic Hosted (v7).
April 2025
Drop in open rates for email deliveries in Adobe Campaign Classic
New article
Learn about the solution to the issue when open rates for email deliveries dropped, despite no changes being made to workflows or content.
April 2025
Unable to log in to Adobe Campaign Managed Cloud
New article
Learn about the solution to the issue where logging into Adobe Campaign Managed Cloud results in an error message stating, Unknown Authentication Mode: Negotiate.
April 2025
Email seed shows as sent but not received in inbox
New article
Learn about the solution to the issue where emails sent through Adobe Campaign appear as sent in the delivery logs, but aren’t received in the recipient’s inbox promptly.
April 2025
Resolve folder visibility issues in Adobe Campaign
New article
Learn about the solution to the issue when a specific folder isn’t visible in your Adobe Campaign Classic instance.
April 2025
Resolve load balancer URL issues in Adobe Campaign Classic Hosted
New article
Learn about the solution to the issue in Adobe Campaign Classic Hosted when the load balancer URL fails for app integration, causing a 401 error due to improper configuration for HTTPS requests.

Journey Optimizer

Learn about the latest release information for Journey Optimizer. View the latest tutorials and Knowledge Base support articles on Experience League.

Release notes and new tutorials

Journey Optimizer product release updates

Latest release: May 2025

  • See Journey Optimizer Release Notes for updates and help

Note: Journey Optimizer for B2B Edition is a separate product.

New Journey Optimizer tutorials

New tutorials published for Adobe Journey Optimizer on Experience League.

Published
Applications
Name
Type
Description
May 2025
Journey Optimizer
Scale orchestration to omnichannel engagement in Journey Optimizer
New videos
Learn how to transform business communications from basic outbound messaging to sophisticated omnichannel experiences. Through practical examples, you create a customer journey that combines proactive outreach with responsive engagement. Originally presented at Adobe Summit 2025 as Lab L535.
May 2025
Journey Optimizer
Trigger daily journey runs after batch segmentation completion
New video
Learn how to configure read audience journeys to start only after segmentation jobs are complete, ensuring data accuracy and compliance.
May 2025
Journey Optimizer; Adobe Express
Edit assets with Adobe Express
New video
Learn how to edit your assets in Adobe Journey Optimizer using Adobe Express tools.
May 2025
Journey Optimizer
Personalization editor playground
New video
Learn how to leverage predefined code samples, edit dummy profile payloads, and preview the output of your personalization code in real-time.
May 2025
Journey Optimizer; Experience Platform
Use Decisioning to personalize web offers
New articles
Learn how to use Journey Optimizer (AJO) Decisioning to deliver personalized offers on a web page by leveraging audience segmentation built in Experience Platform (AEP).
May 2025
Journey Optimizer; Experience Platform
Create audiences using Web SDK
New articles
Learn how to capture user preferences through a web form, send that data to Adobe Experience Platform (AEP) in real time, and dynamically qualify users into targeted audiences based on their selections.

New Journey Optimizer support knowledge base

New articles and updates to existing articles for Journey Optimizer.

Published
Name
Type
Description
April 2025
Click behavior on push message not redirecting to web URL in AJO
New article
Learn about the solution to the issue where configuring push messages to redirect you to the configured web URL upon clicking doesn’t work as expected.
April 2025
Journey Optimizer: Transactional SMS not delivered despite having consents.marketing.sms.value=y
New article
Learn about the solution to the issue where responding STOP to a SMS message blocks all subsequent SMS from that short number, including transactional messages.
April 2025
Resolve audience population issues in Adobe Journey Optimizer
New article
Learn about the solutions to audience population issues: missing components and resources, impacting permissions, and provisioning.
April 2025
Inability to report on inApp Channel in Customer Journey Analytics
New article
Learn how to solve difficulties reporting on the inApp Channel within Adobe Customer Journey Analytics (CJA).
April 2025
Journey Optimizer: outdated audience count due to manual segment evaluation
New article
Learn about the solutions to the issue where a journey doesn’t reflect the most recent qualified data.
April 2025
Mismatch in profile count entering a journey versus in the associated audience in AJO
New article
Learn about the solution to the issue where the profile count entering a journey doesn’t match the profile count in the associated audience, specifically in journeys that use batch audiences.
April 2025
Resolving profile update failures in Adobe Journey Optimizer
New article
Learn about the solution to the issue when specific field values don’t seem to update properly after running through an Update Profile node in a journey.
April 2025
Campaigns not generating expected files in Adobe Journey Optimizer
New article
Learn about the solution to the issue when a recurring Direct Mail campaign is started after the time of the daily run, the mailing for that day won’t be processed.
April 2025
Resolve offer collection creation issues in Adobe Journey Optimizer
New article
Learn about the solution to the issue where difficulties occur creating offer collections within Adobe Journey Optimizer (AJO) due to catalogs not being provisioned.
April 2025
Enabling TLS v1.3 for Custom Actions in Adobe Journey Optimizer
New article
Learn about how to maintain data integrity and security when connecting to third-party systems by enabling Transport Layer Security (TLS) v1.3 for custom actions in AJO.
April 2025
Resolve journey trigger issues after audience changes in Adobe Journey Optimizer
New article
Learn about the solution to the issue where a journey in Adobe Journey Optimizer (AJO) stops triggering when changes are made to the associated audience, such as modifying the merge policy.
April 2025
Unable to create a dashboard from a query in Adobe Journey Optimizer
New article
Learn about the solution to the issue when users can’t create dashboards directly from queries.
April 2025
Adobe Journey Optimizer: Multilingual feature gets Message validation error (CJMMAS - 1069-500)
New article
Learn about the solution to the issue when a Message Validation Error (CJMMAS - 1069-500) linked to the multilingual feature, prevents journeys from being set to test mode or published.
April 2025
Profiles exiting due to event capping in Adobe Journey Optimizer
New article
Learn about the solution to the issue when profiles unexpectedly exit a journey due to event capping, leading to missed communications.
April 2025
Discrepancy in link behavior on using HTML component in AJO email templates
New article
Learn about the solution to the issue when adding an HTML component to an email content template.
April 2025
Event not triggering journey in Adobe Journey Optimizer
New article
Learn about the solution to the issue when events sometimes fail to trigger the intended journey, even when all criteria are met.
April 2025
Adobe Journey Optimizer: External third-party endpoint in custom action times out
New article
Learn about the solution to the issue when configuring a custom action in Adobe Journey Optimizer (AJO) to call an external third-party endpoint, timeout errors occur.
April 2025
Increase in Engageable Profiles count in Adobe Journey Optimizer
New article
Learn about why the Engageable Profiles count in Adobe Journey Optimizer (AJO) can increase significantly in a short period.
April 2025
Troubleshooting Capping rules dropdown issues in Adobe Journey Optimizer
New article
Learn about the solution to issues with the Capping rules dropdown menu in Adobe Journey Optimizer (AJO).
April 2025
Profiles exit journey prematurely in Adobe Journey Optimizer
New article
Learn about the solution to the issue when profiles unexpectedly exit a journey without passing through a designated node.
April 2025
Adobe Journey Optimizer checkbox missing in Datastream configuration
New article
Learn about the solution to the issue when the Adobe Journey Optimizer checkbox is missing in the Datastream configuration under the Adobe Experience Platform (AEP) service.
April 2025
Preheader field not displaying in Code your own mode in Adobe Journey Optimizer
New article
Learn about the solution to the issue when the Preheader input field doesn’t appear for the Code your own mode under the Edit Email Body feature.
April 2025
Unable to access Offer Decisioning in Adobe Journey Optimizer
New article
Learn about the solution to the issue where a warning appears when integrating Adobe Target into an application using Adobe Journey Optimizer (AJO), indicating that the Offer Decisioning option is inaccessible within the Datastream configuration.
April 2025
Resolve access issues with Adobe Journey Optimizer Query Service API
New article
Learn about the solution to the issue when trying to access the Adobe Journey Optimizer Query Service API through Postman or similar tools, access errors occur due to insufficient permissions.
April 2025
Mail Exchanger error on setting up API-triggered transactional email campaigns in AJO
New article
Learn about the solution to the issue when you can’t create a new channel configuration due to a Mail Exchanger (MX) error when setting up an API-triggered transactional email campaign in Adobe Journey Optimizer (AJO).
April 2025
Journey Optimizer: Misconfigured AFTER date function sends emails to unintended audience
New article
Learn about the solution to a misconfigured AFTER date function issue in Adobe Journey Optimizer (AJO), which results in emails being sent to members who don’t qualify as part of the intended audience.
April 2025
Unable to establish file routing for Azure in AJO
New article
Learn about the solution to the issue when setting up file routing for delivery management (DM) output files from Adobe Journey Optimizer (AJO) to Azure, an error occurs due to incorrect configuration of the Azure connection string and container.
April 2025
Journey not triggering for profile despite meeting event conditions
New article
Learn about the solution to the issue where in Adobe Experience Platform’s (AEP) Journey Orchestration, there are instances where a journey doesn’t trigger for a specific profile, even though the event conditions are met.

More resources for Journey Optimizer

  • Journey Optimizer documentation - Release rotes - How-to videos
  • Decision Management documentation - Release notes - How-to videos - Latest documentation updates

Journey Optimizer B2B Edition

Learn about the latest release information for Journey Optimizer B2B Edition.

Release notes and documentation

Latest release: April 10, 2025

  • Journey Optimizer B2B Edition (All self-help)
  • Release notes for Journey Optimizer B2B Edition
  • Product documentation for Journey Optimizer B2B Edition
  • Video overviews and tutorials for Journey Optimizer B2B Edition
  • Product description and licensing for Journey Optimizer B2B Edition

For more information, see:

  • Journey Optimizer B2B Edition for product information.

Marketo Engage

Find out the latest release notes and release schedule for Marketo Engage.

Release notes, tutorials, and support articles

Core Marketo Engage updates

  • See Current release notes for the latest information.
  • See Marketo Engage release schedule for the latest release schedule information and release notes.

For the latest product documentation, see the Marketo product documentation home

New Marketo support knowledge base

New articles and updates to existing articles for Marketo.

Published
Name
Type
Description
April 2025
Everytouch Attribution setting changes unexpectedly in Marketo Measure
New article
Learn about the solution to the issue when the Everytouch Attribution Method in Marketo Measure changes unexpectedly between Using Contact Role and Using Account ID.

Workfront

Learn about the latest release notes for Adobe Workfront. Find new tutorials on Experience League.

Release notes and new tutorials

Adobe Workfront updates

  • Second Quarter 2025 release overview

For all release information:

  • See the Adobe Workfront product releases page for Workfront release schedule information and release notes.

  • See the Adobe Workfront Fusion release activity overview for the latest information about Fusion.

New Adobe Workfront tutorials

New Workfront tutorials and events on Experience League.

Published
Name
Type
Description
May 2025
Create a timeline view
New video
Learn to manage and customize timeline views in Workfront Planning.
May 2025
Understand multiple billing rates
New video
Learn how to manage and customize billing rates for job roles within a project.
May 2025
Set up exchange rates
New video
Customize currency settings with flexible exchange rate management, global and project-level customization, and manual input options for accurate financial tracking.
May 2025
Update finances
New video
Streamline cost tracking and billing by defining rates, assigning cost and revenue types to tasks, managing expenses, and creating billing records. Workfront does not do the actual billing.
May 2025
Understand performance metrics
New video
Discover adaptable financial performance metrics with flexible calculation methods, global defaults, and project-level overrides.
May 2025
Set up task revenue & cost defaults
New video
Learn where the revenue type and cost types are used and how to set up the system defaults.
May 2025
Understand financial access
New video
Learn to control financial data access through customizable permissions, ensuring secure management, project-level oversight, and tailored sharing options for financial visibility.
May 2025
Set up expense types
New video
Learn how to use pre-built expense types when entering expenses, and how to create new expense types.
May 2025
Create a basic filter
New video
Learn how to create and use filters in Workfront to customize list reports based on specific criteria.
May 2025
Understand reporting components
New video
Learn reporting components to refine data visualization with object-based filters, dynamic views, structured groupings, and wildcard functionality for tailored insights.
May 2025
Find financial information
New video
Discover how to efficiently access, analyze, and manage financial data for projects and tasks, covering budgets, revenue, costs, and performance metrics at both project and task levels.
May 2025
Create reports with charts
New video
Learn how to use charts to visualize data effectively, particularly for tracking project tasks.
May 2025
Install the Microsoft Outlook add-in
New video
Learn how to install the Microsoft Outlook Add-in to integrate the Microsoft Outlook calendar with the Workfront Home calendar.

New Workfront support knowledge base

New articles and updates to existing articles for Workfront.

Published
Name
Type
Description
April 2025
Resolving 500 errors in Adobe Workfront Fusion scenarios
New article
Learn about the solution to the issue where Adobe Workfront Fusion scenarios return a 500 error with the message: [ 500] Cannot invoke "java.lang.Class.getName()" because "cls" is null.
April 2025
Resolving inability to delete personal projects in Adobe Workfront
New article
Learn about the solution to the issue where administrators can’t delete or complete personal projects created in error.

For the latest product documentation, see the Adobe Workfront documentation home page.

GenStudio for Performance Marketing

Find latest release information and new documentation for GenStudio for Performance Marketing.

Release notes and documentation
  • 2025.04.10 - Release notes for GenStudio for Performance Marketing
  • GenStudio for Performance Marketing (All self-help)
  • Product documentation for GenStudio for Performance Marketing
  • GenStudio for Performance Marketing product information

Mix Modeler

Release notes and documentation

See the following pages for the latest information:

  • Mix Modeler March / April 2025 - Release notes
  • Mix Modeler product documentation

Adobe Advertising

Find latest release information and new documentation for Adobe Advertising.

Release notes

To browse Adobe Advertising help, visit Adobe Advertising Documentation.

New features in Advertising DSP

May 7, 2025

See What’s new in Advertising DSP

New features in Advertising Search, Social, & Commerce

March 26, 2024

See What’s new in Advertising Search, Social, & Commerce

Adobe Pass

Adobe Pass is a multi-screen TV platform that helps broadcasters, cable networks, and service providers create and monetize engaging, personalized viewing experiences.

Documentation

New tutorials published for Adobe Pass.

Published
Name
Type
Description
April 2025
Adobe Pass - new REST API v2
New video
Learn about Adobe’s new REST API v2 and its migration process.

See Adobe Pass Documentation to find release-specific information, system requirements, limitations, fixed issues, and known issues.

Document Cloud

New tutorials published for Document Cloud, including Acrobat Services and Acrobat Sign.

New tutorials

New tutorials published for Adobe Document Cloud.

Published
Application
Name
Type
Description
May 2025
Applications
Comment on a PDF
Updated video
Learn how to add comments on a shared PDF using just a web browser. Whether you’re collaborating with a team or proofreading a document, Acrobat’s commenting tools make it simple to provide clear and actionable feedback.

For Document Cloud tutorials, see:

  • Adobe Acrobat
  • Adobe Acrobat Sign
  • Adobe Acrobat Services API tutorials
  • Document Cloud Learn & Support

Creative Cloud for enterprise

New tutorials published for applications in Adobe Creative Cloud for enterprise.

Recent tutorials
See Creative Cloud for enterprise tutorials for the latest tutorials.

Customer Data Management - Voices

Customer Data Management Voices is your destination as a customer data management technical and marketing practice leader and specialist. This collection of tutorials is your one-stop-shop to hear from your peers, get inspired, and learn about developments in MarTech. No registration required, simply click and watch.

Digital Experience Blueprints

Digital Experience Blueprints are repeatable implementations that let you address strategy and quickly solve established business problems. Each Blueprint provides a series of artifacts that explain the high-value business problem, architectures, implementation steps, technical considerations, and links to the relevant documentation.

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