Documentation updates

Last update: March 31, 2025

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This page lists all the latest updates in Journey Optimizer documentation.

March 2025

  • The page about Audience Qualification events has been updated with new recommendations. Read more
  • Custom action troubleshooting capability is now available to all customers (GA). Read more
  • Data Hygiene is now Data Lifecycle in the product user interface. The documentation has been updated to reflect this change. Read more
  • The missing Landing Page built-in permissions have been added to the documentation. Read more
  • A note has been added about scheduling recurring campaigns. Read more
  • The section about inserting links and enabling tracking in an email message has been updated and reorganized. Read more
  • The section about personalization capabilities into Adobe Journey Optimizer has been reorganized and improved. Read more
  • Decision Management API to list personalized offers has been updated with a sample to perform pagination if multiple personalized offers are missing from the response. Read more
  • A new page gathering all information regarding the List unsubscribe feature has been created for improved clarity. Read more
  • The Frequency capping section has been updated with information on how the frequency capping counter is updated for the Decisioning and Batch Decisioning APIs, in addition to the Edge Decisioning API. Read more

February 2025

  • The Read Audience activity guardrails have been updated to specify that only one activity can be used in a journey and that it can target only one audience. Read more

  • Journey guardrails when using Adobe Campaign activities have been updated. Read more

  • Steps to create your first journeys have been detailed, and links to documentation section have been added. Read more

  • A new page is now available to detail the journey dashboard and filtering user interface. Read more

  • Documentation for Send-Time optimization and its related FAQ have been updated, improved and moved to a new dedicated page. Read more

  • New guardrails have been added for journey events. Read more

  • The built-in channel actions page has been reorganized. Read more

  • Guardrails & limitations have been added in the Decisioning and Decision management sections.

  • A new section on context data has been added in the Decision management documentation. It provides information on how to leverage context data in the decisioning engine, for example to design a decision rule that requires the current weather to be ≥80 degrees at the time the decision request is made. Read more

January 2025

  • A new section on the Execution address option in the email configuration has been added. The primary address is defined at the sandbox level, but the default setting can be overidden for a specific email configuration. Read more

  • The Get started with deliverability page has been updated with the possibility to create IP warmup workflows directly from the user interface. Read more

  • The Header parameters section has been updated to reflect the new labels and changes in the user interface. Read more

  • The Forward email section has been updated to specify that all emails sent to the From email address are forwarded to the forward email address. If no forward email is specified, these emails are discarded. Read more

  • The maximum size of contextual attributes passed into an API-triggered campaign request has been updated to 200kb. Read more

  • A new section has been added to the Manage fragments page to describe how to add new attributes to a live fragment. The whole page has also been improved. Read more

  • A “Guardrails & limitations” section has been added to the conflict management & prioritizations tools documentation. Read more

  • A new end-to-end use case has been added to present all the steps needed to use Decisioning in content experiments with the Journey Optimizer code-based experience channel. Read more

  • The Configure email settings page has been divided into several sub-pages for improved readability, including new standalone pages dedicated to List unsubscribe, Header parameters and URL tracking.

December 2024

  • A note has been added to help troubleshoot a potential error message when making an API call to enable datasets for personalization using Adobe Experience Platform data. Read more

October 2024

  • All new features and improvements coming with Journey Optimizer October '24 release have been detailed in the documentation. Read more
  • All communication channels available in Journey Optimizer are now grouped in a dedicated section of the documentation. Read more
  • The Configure your code-based experience page has been improved to make the process clearer, including the section explaining what a surface URI is. Read more
  • The Create web channel configuration page has been updated to clarify the steps when creating a pages matching rule, which also apply to Code-based experience configuration. Read more
  • A note about the upcoming time-to-live (TTL) guardrail for system-generated datasets has been added. Read more
  • A new section has been added to describe how to preview your code-based personalized experiences right on your browser or on your mobile devices, using the Preview on device option when simulating content in a journey or a campaign. Read more
  • A new page has been added on how to leverage Custom upload audiences for decisioning. Read more
  • A new page has been added to introduce the decision capabilities available in Journey Optimizer. Read more
  • Guardrails and limitations have been added to the Decisioning documentation. Read more