Release notes release-notes

You can now find and inspect orchestrated campaigns conversationally from the Coworker chat interface. This release covers three read-only skills:

• Orchestrated Campaign List: list, filter, and count campaigns, for example by status or channel.

• Orchestrated Campaign Get: retrieve a specific campaign's details, lifecycle history, and execution history, and visualize its activity graph.

• Orchestrated Campaign Workflow Renderer: render a workflow graph as a visual diagram.

This provides teams with live visibility into campaign data without requiring API access or navigation through the Journey Optimizer user interface. Creating, editing, or publishing campaigns via Coworker is not yet supported.

For more information, refer to the detailed documentation.

Availability date: November 3, 2026

You can now enrich Personalized optimization AI models with profile and context features, in addition to or instead of audiences. When creating an AI model, select up to 50 profile attributes from your profile schema, such as loyalty tier or churn propensity score, and up to 20 context attributes sent with the decision request, such as device type, language or page URL. Models use these signals to score decision items in real time and deliver more relevant offers. Context features are only available for decisioning policies used in inbound channels.

This capability is only available for a set of organizations (Limited Availability). To gain access, contact your Adobe representative.

For more information, refer to the detailed documentation.

Availability date: November 3, 2026

Email header fields and delivery settings can now be overridden at the journey or campaign action level, without requiring a separate channel configuration. From name, From email prefix, Reply-To, recipient address, and list-unsubscribe values can each be set using profile attributes or contextual data.

This change allows each individual journey or campaign to carry its own sender identity, useful when the same channel configuration serves multiple programs, regions, or teams that each need a distinct From address or reply routing.

For more information, refer to the detailed documentation.

Availability date: October 26, 2026

If you have purchased the High throughput transactional messaging add-on, you can now set up High throughput for API-triggered email and push campaigns yourself in the product UI through a dedicated channel configuration. You no longer need to request a manual setup for each resource.

For more information, refer to the detailed documentation.

Availability date: October 26, 2026

Custom outbound channels let administrators bring any outbound HTTP-based messaging channel — such as WeChat, Kakao Talk, Messenger, or a proprietary provider — directly into Journey Optimizer through a no-code Channel Builder. Once configured, custom channels are available across campaigns, journeys, and orchestrated campaigns, with the same full set of capabilities as native channels: personalization with the expression editor, content experimentation, preview and proof, out-of-the-box reporting, and consent and governance enforcement.

With this release, custom outbound channels also gain several new capabilities:

• Use Journey Optimizer Decisioning in the custom channel payload through the Personalization Editor, the same way as in code-based experiences.
• Apply business rules to custom channels, the same way you already can on native channels.
• Select custom channels in the channel list for API-triggered campaigns, which was not previously possible.

Previously available in Limited Availability, this capability is now available to all environments (General Availability), with the enhancements described above.

For more information, refer to the detailed documentation.

Availability date: October 2, 2026

To support compliance with open-tracking consent requirements such as the CNIL guidance in France, you can now honor a recipient's tracking consent without excluding them from an otherwise eligible email send. Tracking consent is stored in the Adobe Experience Platform profile and evaluated for each recipient at send time.

A new Honor open tracking consent option in the email settings of the channel configuration removes the Journey Optimizer open-tracking pixel for recipients who have not consented. Email delivery, content, and unsubscribe links are unaffected.

You can turn on the option at any time, without editing your existing journeys and campaigns. Note that some existing messages, such as transactional messages, need to be republished for the setting to apply.

For more information, refer to the detailed documentation.

Availability date: October 29, 2026

Five new alerts help you monitor journey message bounce and delivery error rates, receive notifications when journey Read Audience exports start and complete, and detect journey event delays due to queueing when the event throughput guardrail has been exceeded. Threshold-based alerts support configurable thresholds, and Read Audience export notifications support journey-level subscriptions.

This capability is only available for a set of organizations (Limited Availability). To gain access, contact your Adobe representative.

For more information, refer to the detailed documentation.

Availability date: October 29, 2026

A new "Stop action" activity in the journey canvas now allows you to remove a profile from up to five inbound activities or experiences directly from a journey. This decouples inbound disqualification from journey exit.

For more information, refer to the detailed documentation.

Availability date: October 12, 2026

A new Validate button lets you run configuration checks, including message checks, when you're ready to test or publish, reducing repeated checks during editing and helping keep larger journey canvases responsive.

For more information, refer to the detailed documentation.

Availability date: October 9, 2026

Journey Optimizer now allows you to create public landing pages accessible to anyone, and from there capture data from anonymous visitors into Experience Platform non-profile enabled datasets. You can share the landing page URL anywhere, such as in emails, SMS messages or on your website.

To reuse your existing Journey Optimizer branded subdomains for public landing pages, you need to migrate them to Cloudflare.

This capability is available in Limited Availability. Contact your Adobe representative to request access.

For more information, refer to the detailed documentation.

Availability date: October 28, 2026

Define your own business fields, such as line of business, product or cost center, in the schemas provided for Action campaigns, journeys and Orchestrated campaigns. Select up to 10 fields per entity type, then fill them in from the Metadata fields section of the properties of each journey or campaign. The values are recorded in dedicated datasets that you can use for reporting, exports and audience creation.

This capability is available in Limited Availability for a set of customers. Contact your Adobe representative to request access.

For more information, refer to the detailed documentation.

Availability date: October 29, 2026