DocumentationJourney Optimizer

Adobe Journey Optimizer Documentation

Use our tutorials and guides for support with Adobe Journey Optimizer. Find solutions to common queries and get to grips with the program’s basic functionality - from simple set-up to personalized experience delivery.

With Journey Optimizer documentation, you can understand more about the solutions offered by Journey Optimizer and how they can solve key issues and challenges within your customer journey.

Guides

  • Journey Optimizer Guide
    Use Journey Optimizer to build and deliver connected, contextual, and personalized experiences to your customers
  • Get started with Journey Optimizer
    Discover Adobe Journey Optimizer key features and use cases
  • Quick Start
    As a Marketer, Administrator or Data Engineer, learn and discover the power of Adobe Journey Optimizer with step-by-step guidance.
  • Create your first journey
    Key steps to build your first journey with Adobe Journey Optimizer
  • Decision management
    Learn how Adobe Journey Optimizer can help you send your customers the right offer at the right time
  • Create email messages
    Learn how to create an email in Journey Optimizer

Tutorials

  • Introduction to Journey Optimizer

    Understand what Adobe Journey Optimizer is and how it has helped brands across industries boost ROI and overcome significant marketing challenges.

    View
  • Access management

    Learn how to manage product profiles and permissions and how to add and manage users.

    View
  • Create Journeys

    Understand the basics of building a journey in the journey canvas.

    View
  • Create Campaigns

    Learn how to deliver one-time content to a specific audience by executing actions immediately, or on a specified schedule.

    View
  • Decision Management

    Get an overview over Journey Optimizer’s decision management capabilities.

    View
  • Challenges and Exercises

    Challenges provide a scenario and the requirements needed to practice what you learned. Each challenge addresses a unique use case that you implement.

    View
  • See All Tutorials

Release Information

  • Adobe Journey Optimizer Release notes
  • Adobe Experience Cloud Release notes

Related Resources

  • Journey Optimizer Community Forum
  • Journey Optimizer Support
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