The story

Luma is a fictional athletic apparel company, with stores in multiple countries, an online presence with a website, and mobile apps. Luma uses Adobe Journey Optimizer to deliver connected, contextual, and personalized experiences to their customers.

Luma is looking to promote its latest apparel and gear collection and to drive sales for existing customers. You have been hired to implement the Luma marketing and retention campaigns in Journey Optimizer.

Your challenges

Image for Summer Collection Announcement

Create a summer collection announcement

Create a journey that sends a summer collection announcement email to an audience of existing customers.

Required skills:

Welcome

Create a loyalty status welcome email

Send an email when a loyalty customer moves to a new tier to congratulate and inform them of their new benefits.

Required skills:

Luma Email

Create an order confirmation

Test your knowledge on how to create and personalize transactional messages

Required skills:


Put the Customer at the Center and Build Relationships That Last a Lifetime

Online | Strategy Keynote | General Audience

First impressions last a lifetime. Great first impressions feel personal, connected, and relevant right from the start. From the first...

Wed, Mar 19, 2:30 PM PDT (9:30 PM UTC)

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A Proven Framework to Boost Campaign Creation Speed

Online | Session | General Audience

Disparate teams, messy workflows, and clunky approvals impede your content production speed and business impact. Stensul’s CEO, Noah...

Wed, Mar 19, 4:00 PM PDT (11:00 PM UTC)

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