Adobe Journey Optimizer Documentation cjm-documentation
What’s new
Get a glimpse of the newest enhancements in Journey Optimizer product and documentation! For a comprehensive list of features, improvements, and fixes, check out the detailed Release Notes. Stay up-to-date with the latest changes in our documentation by visiting the documentation updates page.
Discover new features and improvements coming with Adobe Journey Optimizer May release.
Journey Optimizer reporting comes with an improved interoperability with Customer Journey Analytics capabilities, standardizing reporting across both platforms and improving data consistency and reliability.
The AI Assistant is a user interface feature that you can use to navigate and understand Adobe concepts and get operational insights for your specific environment.
Fragments can now be edited, and changes can be propagated across all live journeys and campaigns where they are used.
Start with the basics
Quick start guides
Learn how to achieve your goals faster in Journey Optimizer with your personalized approach depending on your role.
User interface
Learn how to navigate and optimize your experience in Journey Optimizer.
Create your first journey
Design and orchestrate personalized omnichannel journeys to harmonize marketing outreach with one-to-one customer engagement.
Launch your first campaign
Create and start your first campaign in Journey Optimizer to deliver targeted, one-time content to a specific audience.
Explore the documentation
Customer's experience
Journeys - Campaigns - Landing pages - Reporting - Decision management
Configuration
administration
Channel surfaces - Configure journeys - Access control - Sandboxes management
Content management
Assets/images - Personalization - Reusable & dynamic content - Test & preview content
Profiles & audiences
Audiences - Profiles - Identities - License usage - Privacy management
Additional resources
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