One-step opt-out
With Adobe Journey Optimizer, you can configure your email configuration settings with an auto-generated one-click unsubscribe URL and mailto address in the email header, or include a one-click opt-out URL in your email body.
One-click unsubscribe URL in the email header
The one-click list unsubscribe URL is an unsubscribe link or button displayed next to the email sender information and lets recipients instantly opt out of your mailing lists with a single click. Learn how to manage the List unsubscribe option in this section.
One-click opt-out from the email content
To set a personalized unsubscribe URL, insert a one-click opt-out link into the email message content and enter the URL of your choice, as described below:
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Access your email content and insert a link.
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Select One click Opt-out as the type of link.
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Enter the URL of the landing page where the user is redirected once unsubscribed. This page is here to confirm that opting out was successful.
NOTE
If you enabled the List-Unsubscribe option at the channel configuration level and have the default One-click unsubscribe URL option unchecked, this landing page URL is also used when users click the unsubscribe link in the email header. Learn moreYou can personalize your links. Learn more about personalized URLs in this section.
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Select how you want to apply the opting out: at the channel or identity level.
- Channel: The opt-out applies to future messages sent to the profile’s target (i.e. email address) for the current channel. If several targets are associated with a profile, the opt-out applies to all targets (i.e. email addresses) in the profile for that channel.
- Identity: The opt-out applies to future messages sent to the specific target (i.e. email address) being used for the current message.
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Save your changes.