Live report in the journey canvas report-journey
After your journey is published, Live Reporting provides metrics from the last 24 hours, directly within the journey canvas.
The displayed events occurred within the past 24 hours, with a minimum interval of two minutes between the event and its display, typically within five minutes.
For your live journey, you have access to:
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Entered profiles: Total number of individuals who entered the journey.
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Exited profiles: Total number of individuals who exited the journey (including errors).
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Profiles in error: Total number of individuals who encountered an error during their journey.
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Discarded profiles: Total number of individuals who were discarded from the journey for one of the following reasons:
- For Audience Qualification activities, a discard can happen if the expected verb for audience qualification mismatch what journey has received (e.g. “exited” instead of “realized”).
- For event-triggered journeys, a discard can happen if the individual attempted to reenter the journey too soon or when reentry was not allowed.
- On recurring journeys, a discard is counted on each recurrence if the individual is already in the journey and the reentry policy is not set to “force reentrance”.
- On Read Audience activities, a discard occurs if no identity is set for the exported individual, or if the received identity namespace does not match the expected one for the journey.
For each activity within every live journey, you have access to:
- Entered: Total number of individuals who entered this activity.
- Exited (met exit criteria): Total number of individuals who exited the journey from that activity, due to an exit criteria.
- Error: Total number of individuals who had an error on that activity.