Adobe Journey Optimizer checkbox missing in datastream configuration

Last update: Wed Apr 02 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

If the Adobe Journey Optimizer checkbox is missing in the datastream configuration under the Adobe Experience Platform (AEP) service, ensure that your organization has access to the Prime or Ultimate package of Adobe Journey Optimizer (AJO).

Description description

Environment

Adobe Journey Optimizer (AJO)

Issue/Symptoms

The Adobe Journey Optimizer checkbox is missing in the datastream configuration.

Resolution resolution

Ensure your organization has access to the Prime or Ultimate package of AJO, as this feature is available only with these packages.
The absence of the Adobe Journey Optimizer checkbox doesn’t impact push notification capabilities.
- If your primary use case involves push notifications and your package supports the necessary features, no action is required regarding this checkbox visibility.
Refer to Create and configure datastreams in the Datastreams Guide under Experience Platform to understand how enabling this option allows personalized content delivery from web and app-based inbound campaigns within AJO.

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