DocumentationCommerceCommerce Services

Adobe Commerce Services Guides

Last update: May 11, 2026

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Adobe Commerce Services deliver powerful capabilities that extend your storefront, streamline integrations, and optimize data management.

How does Commerce connect to services?

All Commerce services connect to your Commerce instance through the Commerce Services connector.

When the Commerce Services connector is configured, you have access to the following features:

  • Storefront services - AI-powered features for product discovery, recommendations, and payments
  • Integration services - Connections to Adobe Experience Platform, AEM Assets, and other Adobe solutions

These services help you increase conversions, deliver personalized experiences, and make better use of your commerce data across the Adobe ecosystem.

Services Layer

NOTE
Adobe recommends upgrading to the latest supported version of all Commerce services. See the release notes.

In addition to these features, there are tools that let you monitor the flow of data from your Commerce instance to the SaaS platform. These data tools can automatically synchronize the data and help you optimize performance.

Available services

Storefront services

Storefront services are a group of AI-powered features that optimize product discovery, personalize customer interactions, and streamline payment processing to increase engagement and conversions. With storefront services, you can enhance the shopping experience and drive business growth.

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Catalog data for connected services

Catalog Service

Give your customers an optimized product experience while boosting performance, improving scalability, and increasing conversions.

Search

Live Search

Implement this AI-powered search tool that delivers smarter, faster, and more relevant results for B2C shoppers.

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Product Recommendations

Add AI-fueled recommendations based on shopper behavior, popular trends, product similarity, and more.

Credit Card payments

Payment Services

Drive customer satisfaction with diverse payment methods, including interest-free installments, and streamlined views of payment processing, orders, and invoices.
Integration services

Integration services refer to features that connect your Commerce instance to other products or services within Adobe.

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Transfer data to platform

Data Connection

Leverage the connection between Adobe Commerce and the Adobe Experience Platform edge to use Commerce data for other Adobe Experience Cloud products, such as Adobe Analytics and Adobe Target.

Visual

AEM Assets integration

Simplify digital asset management using a system that integrates with Adobe Experience Manager for managing rich media content.

LLM optimization

Adobe LLM Optimizer integration

Connect your catalog to Adobe LLM Optimizer to monitor how products appear in AI-driven answers and deploy approved product name and description updates from opportunities back into Adobe Commerce.

App Management

App Management

Associate, configure, and manage App Builder applications with your Commerce instance through the Admin UI.
Data tools

Data tools help you manage and optimize the flow of information between your Commerce instance and connected services. These tools ensure efficient data synchronization, monitor sync operations, and improve performance by offloading resource-intensive processes.

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SaaS Data Export Feed management

SaaS Data Export

Automatically sync catalog, order, and inventory data from Adobe Commerce to connected services. Use Commerce CLI commands or the Data Management Dashboard to manage sync processing.

Product prices feed

SaaS Price Indexer

Optimize site performance by offloading resource-intensive tasks—like indexation and price calculation—from the Commerce application to Adobe's Cloud infrastructure.

Monitor data sync

Data Management Dashboard

Easily track Commerce data sync and trigger resynchronization from a unified dashboard in the Commerce Admin. Get valuable insights about data availability for timely display to your shoppers.
note
NOTE
The Data Management Dashboard is available at no additional cost to Commerce merchants using Product Recommendations v6.0.0, Live Search v4.1.0, or Catalog Service v1.17 with an active license. Merchants using earlier service versions can use Catalog Sync to manage and track data synchronization.

What problems can Commerce Services solve?

Whether you are looking to scale your business, improve customer experiences, or make data-driven decisions, Adobe Commerce Services provide solutions for common Commerce challenges:

Problem
Challenge
Solution
Improve product discovery and conversion
Shoppers can’t find what they’re looking for, leading to high bounce rates and lost sales.
Use Live Search and Product Recommendations to deliver AI-powered search with typo tolerance, instant “search as you type” results, dynamic faceting, and personalized product recommendations based on real-time shopper behavior.
Create omnichannel personalized experiences
Your commerce data is siloed, preventing you from delivering personalized experiences across channels.
Use Data Connection to send behavioral, transactional, and profile data to Adobe Experience Platform. Build sophisticated customer segments, create abandoned cart campaigns, target lookalike audiences, and analyze seasonal trends across your entire customer journey.
Streamline digital asset management
Managing product images and rich media across multiple systems is time-consuming and error-prone.
The AEM Assets Integration provides centralized asset management by connecting Adobe Commerce to an Adobe Experience Manager Assets project, simplifying workflows and ensuring consistent brand experiences across all touchpoints.
Optimize payment processing
Limited payment options and poor payment experiences are hurting customer satisfaction and conversion.
Payment Services offers multiple payment methods, including interest-free installments, with a unified dashboard for managing payments, orders, and invoices.
Manage data synchronization at scale
Resource-intensive indexing is slowing down your site, and you can’t easily track data synchronization issues.
SaaS Data Export, SaaS Price Indexer, and the Data Management Dashboard automatically sync catalog, order, and inventory data, offload price calculations to Adobe’s cloud infrastructure, and provide real-time visibility into synchronization status.
Win back lost customers and reduce returns
High customer churn and product return rates are impacting profitability.
Combine Data Connection with Adobe Journey Optimizer and Real-Time CDP to identify return patterns, create win-back campaigns, segment customers by behavior, and send personalized re-engagement campaigns across email and SMS.
Make data-driven merchandising decisions
You’re not sure which products to promote or when to run promotions.
Live Search provides search performance insights and merchandising tools to access key metrics, analyze search terms, and use intelligent merchandising rules to boost or bury products based on real customer behavior and business goals.
Maintain compliance with sensitive data
You need to handle sensitive customer data while maintaining HIPAA compliance.
Data Connection is HIPAA-ready, allowing you to share back-office data with Experience Platform while maintaining compliance and systematically handling privacy requests.

How Commerce Services work together

Adobe Commerce Services are built on a unified platform. When you use multiple services, you benefit from:

  • Unified data pipeline - Product, pricing, and inventory data syncs automatically across all services, eliminating the need for duplicate data entry or custom integrations.
  • Real-time personalization - Customer behavior from search, browsing, and purchases powers intelligent recommendations and ranking across your entire storefront.
  • Consistent storefront integration - Whether you’re using Commerce storefront powered by Edge Delivery Services, PWA Studio, or headless implementations, the same drop-ins and APIs work seamlessly across all platforms.
  • Multi-store and multi-language support - All services automatically respect your store views, customer segments, and B2B catalog configurations without additional setup.
  • Rich product visuals - When you integrate with AEM Assets, optimized product images appear consistently across search results, product pages, and recommendations.
  • Connected customer data - Use Data Connection to share shopping behavior with Adobe Experience Platform, Real-Time CDP, and Journey Optimizer, enabling cross-channel personalization and campaign optimization.

For example, when a shopper searches for a product using Live Search, adds it to their cart after viewing a Product Recommendation, and completes the purchase with Payment Services, all of this activity flows seamlessly through the unified data pipeline. This behavior data then powers better search results and more relevant recommendations for future shoppers.

NOTE
You must configure event data collection to enable behavioral data sharing between services. See Configure Commerce Services for setup instructions.

Each service can be used independently, but combining them creates a more intelligent and personalized shopping experience.

What’s new

This page contains the changes made in the last 60 days. We exclude all minor updates, such as copy editing, from this list.

June 17, 2026

Description
Type
Source
Updated documentation for managing catalog data synchronization between Adobe Commerce and connected Commerce services.
- Added View and manage the synchronization process topic to the SaaS Data Export Guide to monitor export status, confirm data delivery, and manually resync feeds for Commerce Services and Adobe Commerce Optimizer integrations.
- Added troubleshooting scenarios, feed table schema reference, and other troubleshooting and reference information to the SaaS Data Export Guide .
- Updated Get started with the Adobe Commerce Optimizer Connector and added Manage synchronization to Commerce Optimizer, Troubleshoot the Adobe Commerce Optimizer Connector, Connector modules and feed endpoints, and instructions for estimating data volume and sync time to the Adobe Commerce Optimizer Connector Guide.
Major update, new topic
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June 16, 2026

Description
Type
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Added Sandbox release notes for Adobe Commerce as a Cloud Service.
Major update
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Updated Order payment status report to clarify that asynchronous monitoring of pending capture transactions is disabled by default, and to document the steps to enable it.
Major update
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June 15, 2026

Description
Type
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Updated Payment Services release notes for v2.15.0 (Google Pay and Apple Pay express updates, Skip Review); aligned Payment options and Payment Services configuration with the new behaviors.
Major update
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June 12, 2026

Description
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Documented search match prioritization (exact/near phrase, same-field, cross-field) and ranking tradeoffs in Search matching and ranking (Live Search) and Search matching and ranking (Adobe Commerce Optimizer), with links from overview, indexing, best practices, and search performance topics.
Major update
commit
Updated AEM Assets Integration release notes with v1.3.8.
Major update
commit

June 10, 2026

Description
Type
Source
Expanded the Adobe Commerce Optimizer Connector integration guide with new technical and operational topics:
- Connector sync pipeline — cron jobs, initialization, feed submission, and error handling
- Headless storefront integration — GraphQL commerceOptimizer query and bundle product encoding
- Troubleshooting — credential, sync, and scope configuration issues
- Connector reference — modules, feed endpoints, batch limits, and config paths
- Field mappings — Commerce-to-Optimizer field mapping for all feeds
Major update, new topic
commit
Added a page on migration assessments for users migrating to Adobe Commerce as a Cloud Service.
Major update
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  • Added a June 8, 2026 hosted service update for semantic search in the Live Search release notes, including default-on behavior for Adobe Commerce as a Cloud Service, manual enablement for PaaS, and English-catalog support.
    - Added a June 2026 section to the Adobe Commerce Optimizer release notes for semantic search and recommendation price filters (beta).
Major update, new topic
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June 9, 2026

Description
Type
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Documented dynamic and static price filters for Adobe Commerce Optimizer recommendations, including PDP-relative operators, offset semantics, and setup guidance for SKU-related recommendation types.
Feedback, major update
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June 8, 2026

Description
Type
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Added a new reference page to provide more detailed information describing Adobe Commerce Optimizer catalog sources and how they are created.
Feedback, new topic, technical
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Major update, new topic
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June 3, 2026

Description
Type
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Added Production release notes for Adobe Commerce as a Cloud Service.
Major update
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Added Feed lock mechanism for SaaS Data Export to explain how feed locks prevent concurrent sync conflicts and how to interpret normal skip messages included in the Commerce data export log (commerce-data-export.log).
New topic
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June 2, 2026

Description
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The Commerce Admin adds an asset-centric Sync Status list to search, filter, and troubleshoot synchronized AEM Assets by asset attributes.
Major update
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June 1, 2026

Description
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Source
Added Sandbox release notes for Adobe Commerce as a Cloud Service.
Major update
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May 28, 2026

Description
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Major update
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May 22, 2026

Description
Type
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Added release notes for API updates to Adobe Commerce Optimizer and Commerce Catalog Service for the May 20, 2026 release which now enforces the documented the 100-SKU limit per request when retrieving product data.
Technical
commit
Documented Intelligent ranking boost (configurable behavioral weight per rule, default 5.0) for Live Search in Add Rules and Best practices, with a cross-reference from Category Merchandising. Added the same guidance for Adobe Commerce Optimizer in Create and manage and Merchandising rules best practices.
Major update
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May 19, 2026

Description
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The AEM Assets integration guide describes how editors set alternative text in the AEM Assets integration v1.3.6.
Major update
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Added Sandbox release notes for Adobe Commerce as a Cloud Service.
Major update
commit

April 30, 2026

Description
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Expanded the Adobe Commerce Optimizer Connector overview with key benefits, end-to-end architecture (new diagram), clearer scope mapping, typical setup and sync workflows, supported scenarios, and prerequisites or responsibilities so teams can assess and operate the integration more easily.
Feedback, major update
commit

April 27, 2026

Description
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Added an observability page for Adobe Commerce as a Cloud Service.
Feedback, new topic
commit
Updated Manage your app with how to find applications in the Admin (search, Status, and Extensibility patterns filters) and the Acquire App path to Adobe Exchange, with links from the App Management overview and Install and access App Management.
Major update
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Added Production release notes for Adobe Commerce as a Cloud Service.
Major update
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April 24, 2026

Description
Type
Source
Added Sandbox release notes for Adobe Commerce as a Cloud Service.
Major update
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