DocumentationJourney Optimizer B2BJourney Optimizer B2B Edition Documentation

Adobe Journey Optimizer B2B Edition Documentation

Last update: Tue Apr 29 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

What’s new?

Here is a sampling of the latest additions and enhancements in the Journey Optimizer B2B Edition application and documentation.

Account lists

Create an account list, which is a collection of named accounts that Marketers can use for targeted journey orchestration. An account list can target named accounts by your defined criteria, such as industry, location, or size of the company.

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Account list filters for smart lists

You can now filter Marketo Engage smart lists with account list filters. These filters allow you to suppress and include account list members across Marketo Engage campaigns and programs from account journeys within Journey Optimizer B2B Edition.

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Inactivity history filters

Progress journeys based on inactivity within Marketo Engage campaigns and programs including email, interesting moments, data value changes and visited web pages.

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Journey duplication

Duplicate your account journey structures to minimize manual errors and ensure consistent settings, flows, and paths. In the duplicated journey, you can adjust content or actions, making it easier to manage larger and more complex campaigns​.

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Intelligent insights dashboard

With the new Intelligent dashboard, you can see the progression of buying group qualification across stages. Know which buying groups are moving quickly and which are stagnant so that you can curate journeys to nurture them as needed. You also have details at the buying group and account level, which provides more context and historical data for customer engagement.

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Adobe Express image editing

Use the Adobe Express Quick Actions to touch up your content with cropping, resizing, background removal, and format conversion. The intuitive Adobe Express UI is built in so that you can quickly fine-tune your image assets.

With Adobe Express Enterprise licensing, you can leverage a full suite of Adobe Express capabilities. Use these features to polish and enhance images, while sticking to brand guidelines, and remove roadblocks in the content supply chain.

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Fragment customizable fields

As a content designer, you can designate a parameter for a component in the fragment as editable. This configuration allows the email or template author to specify a custom field value that is specific to their needs. This customization flag is limited to image, text, and button visual components.

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For a full list of new features and improvements, see the release notes.

Start with the basics

Product usage launch

Launch from your home page
Learn how to achieve your goals faster in Journey Optimizer B2B Edition with your personalized home page based on your role.

Buying groups

Build your first Buying Group
Create your first buying group in Journey Optimizer B2B Edition to automate the process of engaging and qualifying contacts.

Account journeys

Create your first Account Journey
Design and orchestrate personalized account journeys to harmonize marketing outreach with targeted engagement.

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Overview demo

Discover the components of a buying group and understand the basics of building an account journey.

video poster

https://video.tv.adobe.com/v/3432054?quality=12

Explore the documentation

Get started
Get started
Login and home page
Quick start guidance
AI Assistant
Buying groups
Buying groups
Buying groups overview
Role templates
Solution interests
Create buying groups
Account journeys
Account journeys
Journeys overview
Journey nodes
Create an account journey
Journey content
Journey content
Email authoring
AI Assistant for email
Sales alert email
SMS authoring
Content management
Content management
Assets overview
Email templates
Visual fragments
Conditional content
Insights and dashboards
Insights
Intelligent dashboard
Engagement dashboard
Buying groups dashboard
Journeys dashboard

Additional resources

Adobe Journey Optimizer B2B Edition
Videos and tutorials - Product description
Adobe Experience Platform
Documentation - Developer resources
Adobe Real-Time Customer Data Platform
Documentation - Developer tutorials
Adobe Marketo Engage
User documentation - Developer documentation
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