Engagement Overview dashboard

This dashboard provides a comprehensive view of engagement and showcases real-time metrics of account and individual interactions through snapshot donut charts and trend-revealing line charts over time. It helps you monitor and strategize your engagement efforts effectively.

Engagement by accounts / Engagement by people

The donut charts clearly divide accounts or people into engaged and non-engaged categories. The central figure denotes the total count within each category, providing an at-a-glance understanding of overall engagement.

Accounts engaged over time / People engaged over time

These line charts display the engagement levels of accounts or people over time. With distinct lines for ‘Engaged’ and ‘Not Engaged,’ visualized alongside a time-stamped horizontal axis, you can pinpoint trends and patterns. You can hover over a line to reveal precise metrics for any given date.

Enhanced interactions

Engage further with the data by using the action icon ( … ) in the top-right corner of each graph.

View more

View More: For all dashboard views, a pop-up appears with the chart and a table showing the breakdown of engagement by account / people.

To copy the extended data, click Download CSV at the top right.

Drill through

Choose Drill through for an in-depth analysis of individual group statuses.

The global filters applied to the dashboard are carried over to this page.

Choose View more for extended data and insights. Depending on the chart, there is extended data for the following:

Data filtering