Manually tie the resolution of an issue to other issues, tasks, or projects
You can manually tie the resolution of an issue to the resolution of a project, task, or issue without converting the issue. The issue becomes one of the Resolvable Objects of the project, task, or issue you select. When you do this, a change in the status of the project, task, or issue triggers a change in the status of the original issue.
For more information about resolving and resolvable objects, see Overview of Resolving and Resolvable Objects.
Access requirements
| table 0-row-2 1-row-2 2-row-2 3-row-2 layout-auto html-authored no-header | |
|---|---|
| Adobe Workfront package | Any |
| Adobe Workfront license |
Contributor or higher Request or higher |
| Access level configurations | Edit access to Issues, Tasks, Projects |
| Object permissions |
Manage permissions to the issue you link to another issue, task, or project View or higher permissions to the issue, task, or project you add to the existing issue |
For more detail about the information in this table, see Access requirements in Workfront documentation.
Prerequisites
Before you begin, you must:
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Have an issue whose resolution you want to tie to the resolution of another issue, task, or project
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Have an additional issue, task, or project
Tie the resolution of an issue to the resolution of a another issue, task, or project
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Navigate to an issue whose resolution you want to tie to the resolution of another issue or to the resolution of a task or project.
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Click the Issue Details in the left panel, then expand the Overview area.
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Click the Resolved By field, and select from the following types of resolving objects:
- Project
- Task
- Issue
Depending on which object you selected, the following fields display:
- Resolving Project
- Resolving Task
- Resolving Issue
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Start typing the name of a specific project, task, or issue in the Resolving Project, Task, or Issue field, then click it when it appears in the list.
note note NOTE You cannot tie the resolution of an issue to the task or the project where the issue is located. The task or project of the issue do not display in the Resolving Task or the Resolving Task fields. -
Click Save Changes.
The original issue becomes the Resolvable Object for the project, task, or issue you selected in step 4 and 5. This means that the original issue completes when the resolving object (the project, task, or issue you linked it to) is completed.
note note NOTE One project, task, or issue may have multiple issues as Resolvable Objects.