Work On It and Done button overview

Last update: October 23, 2024

Topics:
Get Started with Workfront

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User

When you are assigned to a task or issue, you can use a contextual button that changes names and function depending on your involvement with the work item.

Using the contextual button to accept or complete work items, you can let Adobe Workfront update several fields on the items without having to manually update them yourself.

The Work On It and Done buttons are visible to users who have:

A Standard license (new), or a Plan or Work license (current)
Limited edit access or higher on the task or issue

NOTE

The Done button displays as Mark as done in all areas of Workfront.

Work on it and Done button names

Depending what area of Workfront you access your task or issue from, the Work On It or Done button can change names, as described in the following scenarios:

When the task or issue is first assigned to you and the status is New, the button displays as Work on it.

TIP
You can replace the Work On It button with a Start button. For information about replacing the Work On It button with a Start button, see Replace the Work On It button with a Start button .
After you have clicked Work On It accept, the button changes to Mark as done. For information about where you can access the Work On It button, see the section Locate the Work On It and Done button in this article.

Locate the Work On It and Done button

You can locate the Work On it and Done button in the following areas of Workfront:

The Home area in the My Work widget

For information about marking an item as Done in the Home area, see Mark an item as Done in the Home area.
In the header of the task or issue

For information about the object headers, see New object headers.
In the task or issue Summary panel

For information about using the Summary panel, see Summary overview.

Overview of fields that automatically update when you click the Work On It or Done buttons

The benefit of using the Work On It and Done buttons is that you can allow Workfront to automatically update information on the work item assigned to you.

Work On It button
Start button
The Done button

Work On It button

When you click Work On It, the following items also update:

Assignment Status updates from Requested to Working

TIP
The Assignment Status field is visible only in reports and lists. For information about the Assignment Status field, see the Glossary of Adobe Workfront terminology.
Commit date

For information about the commit date, see Commit Date overview.

Start button

If you have access to edit teams, you can replace the Work On It button with a Start button for a team. When users with that team as their Home Team click the Start button on items they are assigned to, additional fields on their work items update automatically. For information about replacing the Work On It button with a Start button, see Replace the Work On It button with a Start button.

In addition to the fields that update when you click the Work On It button, the following fields automatically update on a task or issue when you click the Start button:

Status
Actual Start Date

For information about the Actual Start Date, see Overview of the project Actual Start Date.
Actual Completion Date if the Start button is associated with a status that equates with Complete or Closed.

For information about the Actual Completion Date, see Overview of the project Actual Completion Date.

NOTE

Clicking the Undo button returns the work item to the original status and deletes the Actual Start Date.

The Undo button is not available in the following areas:

Team requests
Task header

The Done button

If you have access to edit teams, you can configure the Done button for a team to update the task or issue statuses when you mark an item as completed. When users with that team as their Home Team click the Mark as done button on their items the following fields automatically update on a task or issue:

Status
Assignment Status updates from Working to Done
Actual Completion Date

For information about configuring the Done button for a team, see the following articles:

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