Replace the Work On It button with a Start button

Last update: October 22, 2024

CREATED FOR:

  • User

Adobe Workfront’s default configuration includes a Work On It button for tasks and issues that displays for items that you have been assigned to. When you click Work On It on items assigned to you, you signal to other users that you received the work and acknowledge that you’ll work on it. However, the Work On It button doesn’t update the task or issue status to signal that work has actually started.

You can replace the Work On It button with a Start button for a team you belong to. In this case, you click the Start button instead of Work On It, which automatically updates the status and the Actual Start Date of the work item, signaling that you started work. For information about the setting of which team might affect your changes in the Work On It button, see the section Configure the Start button in this article.

IMPORTANT
Clicking the Start button changes the item’s status and Actual Start Date. If someone else has started working on a task or issue (which changed the status to In Progress and populated the Actual Start Date), the button for the item displays as Work On It even when a team you belong to has had the button replaced with a Start button.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to perform the steps in this article:

Adobe Workfront planAny
Adobe Workfront license

New: Standard

or

Current: Plan

For more detail about the information in this table, see Access requirements in Workfront documentation.

Configure the Start button

If you have a Plan license, you can configure the Start button for a team in the Edit team window. Following is how the button works after it is enabled for a team:

  • The team is assigned to a work item: If a team is assigned to the work item, members on that team see the Start button and the statuses configured for that team.
  • The user belongs to a Home Team: If no team is assigned to the work item but the user is assigned to a Home Team in their profile, then the user sees the Start button and the statuses configured for that team. This is the scenario we recommend if you want users to use the Start button frequently.
  • The user is assigned to a work item: If there is no team assigned to the work item and no Home Team assigned to the user but the user is assigned to the work item, then the user sees the Start button and the combined statuses configured for that all teams they are assigned to.
  • The user isn’t assigned to any teams: If there is no team assigned to the work item and no team for the user, including the Home Team, and the item is assigned to the user, then the user seems the Work On It button.
NOTE
This feature is not currently available in
  • The Workfront mobile app
  • Workfront for Office 365
  • Workfront email notifications

To configure the Start button:

  1. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Teams.

  2. In the Teams drop-down menu, select a team.
    or
    Click Create new team.

  3. Click the More icon , then click Edit.

  4. Find the Work On It button section near the bottom of the Edit Teams page.

  5. Select the Change the Work On It button to a Start button to automatically update the status of an item check box.

  6. Select one or more statuses for each work item type. If you select more than one status, a drop-down menu appears when you click Start where you can choose the desired status.

  7. Click Save changes. Users now see a Start Task or a Start Issue button instead of the Work On It button when they are assigned a work item.

    NOTE
    We recommend setting the team as a user’s Home Team so the start button appears on all of their assigned work items. See Associate users with a Home Team below.