Manage notifications for proof comments and decisions

When you work on a proof, whether you are a Adobe Workfront user or an external collaborator, you can specify which email notifications you want to receive about comments and decisions made on the proof. For more information, see Notifications for proof comments and decisions overview.

These notifications are different from the email alerts you can receive about the flow of a proof among reviewers. They are also different from the email alert settings you can configure in Workfront.

Access requirements

You must have the following access to perform the steps in this article:

Adobe Workfront plan*

Current plan: Pro or Higher


Legacy plan: Select or Premium

For more information about proofing access with the different plans, see Access to proofing functionality in Workfront.

Adobe Workfront license*

Current plan: Work or Plan

Legacy plan: Any (You must have proofing enabled for the user)

Proof Permission Profile
Manager or higher
Access level configurations*

Edit access to Documents

For information on requesting additional access, see Request access to objects.

*To find out what plan, role, or Proof Permission Profile you have, contact your Workfront or Workfront Proof administrator.

Manage notifications for proof comments and decisions

  1. Open the proof for which you want to configure notifications you will receive.

  2. If the left toolbar is not showing, click the  Menu  icon, located in the upper-left corner of the Web Proofing Viewer.


  3. In the left toolbar, click the  Settings  icon. Settings_icon.png

  4. Under Send me email notifications about, click the setting you want for the proof.

    The setting you select remains in effect only for the proof you have open.

    The system default is Daily summary. If you or your reviewers do not make any other changes, all your proofs have this setting.

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    All activity

    An email is sent to the reviewer every time there is any activity on the proof, such as a new comment, reply, or decision.

    This is a great option for the person who is managing the proofing process because it allows them to see the activity as it happens. Users do not receive an email alert about their own activity (for example, comments, replies, and decisions made.)

    Replies to my comments

    An email is sent to the reviewer only if someone replies explicitly to their comment (this excludes their own replies on their own comments). This means that if somebody on the proof makes a new comment, the reviewer is not notified.

    This setting is recommended for your clients on the proof so that they are not notified of any other comments on the proof, and are notified only of replies to their own comments.

    Although reviewers with this email alert setting are not notified of other new comments, they can still view all comments on the proof in the proofing viewer.

    For information see, View and reply to proof comments.


    An email is sent to the reviewer only when someone makes a decision.

    This email alert can be useful for the person who is managing the approval process (such as a project manager) because it allows the person managing the approval process to monitor progress on the proof and to see which users have made their decision.

    You are not notified of your own decision unless you select an email confirmation option when submitting your decision.

    Final decision

    An email is sent when the final decision is made on the proof (when the last approver on the proof has made their decision).

    This alert is often used by the designer because the designer does not need to take part in the actual review discussion. When the final decision is made, the designer is notified and can then take action on any necessary changes.

    This alert can also be useful for a department leader who needs to be notified only when the review process is finished.

    Hourly summary

    An email is sent to the reviewer every hour with a summary of all the comments, replies, and decisions that have occurred in the last hour.

    The email is sent only when activity besides your own occurs within the past hour. If there is no activity from other users, no email is sent.

    This alert is a good way of seeing an overview of the project.

    An example use case for this summary is a senior reviewer who needs an overview of the project but does not need to be notified immediately of all activity on the proof.

    Daily summary

    (Default setting): An email is sent every day with all comments, replies, and decisions listed. An email is sent only on days when there is activity besides your own.

    This alert is a good way of seeing a summary of the project without being overwhelmed with multiple updates throughout the day.

    An example use case for this summary is a department leader who wants to monitor the overall progress of the project.

    No email

    No email alerts are sent.

    This setting is useful for a person who is added to a proof only for reference purposes and does not need to be notified of any changes.


    This option turns off only email alerts you can receive about proof comments and decisions. It does not turn off the email alerts you can receive about the flow of a proof, such as the New Proof or Late Proof email. For more information about email alerts concerning the flow of a proof, see the following articles: