Update tasks and issues in the Workload Balancer Summary panel

  1. Go to the Workload Balancer.

    The Workload Balancer displays work assignment information starting with the current week.

  2. Go to the Unassigned Work area and find a work item.

    Or

    Go to the Assigned Work area, expand a user, and find a work item.

  3. Click the bar of a task or issue to open the Summary panel on the right.

    Or

    Click Open Summary icon Open Summary icon , then click the bar of a task or issue to open the Summary panel.

    Or

    Click the More menu More icon to the right of a task or issue, then click Open Summary.

    The Summary panel opens on the right.

    Summary panel

  4. Modify a number of fields for the work item, enter an update, or you navigate from here to other areas of Workfront to add documents or other information to the work item.

    CAUTION
    Navigating from the Summary to the Substasks section to add subtasks removes the original task, because parent tasks do not display in the Workload Balancer.

    For more information about updating information using the Summary, see Summary overview.

  5. (Conditional) If you opened any of the sections of the work item, click your browser’s Back button to return to the Workload Balancer.

  6. Click the Close icon Close icon in the upper-right corner of the Summary, to close it.

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