Disable the auto-upgrade option for non-paid users on the new licensing plan

Last update: August 12, 2024

CREATED FOR:

  • Admin

Proof and document decisions are limited for all non-paid Workfront licenses on the new plans. When users reach their allotted number of decisions, they are upgraded to a Light license by default.

You can disable the auto-upgrade option from the setup area. To learn more about how auto-upgrades work, see Limited document and proof decision for non-paid users overview.

IMPORTANT
Once disabled, any non-paid user who goes over their allotted number of decisions will not be upgraded automatically.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to perform the steps in this article:

Adobe Workfront planAny
Adobe Workfront license

New plan: Standard

or

Current plan: Plan

Access level configurationsYou must be a Workfront administrator.

Disable auto-upgrades for non-paid users

  1. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Setup Setup icon .

  2. Expand System in the left navigation, then click Preferences.

  3. In the General Preferences section, check the Disable auto-upgrade within Access Levels box.

  4. Click Save.

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