Overview of the Utilization report

The Utilization report allows you to view the progress, cost, or revenue of a project, program, or portfolio in a single report. You can also compare revenue against cost.

You can view the Utilization report in the Resourcing area to display utilization across multiple projects, or you can view it at the level of one project, to display utilization for the individual resources (job roles and users) associated with that project.

For information about accessing and using the Utilization report, see the Track progress, cost, and revenue with the Utilization report section in this article.

Track hours (progress)

You can track progress by viewing how the budgeted and planned hours compare to the actual hours.

When tracking the progress of a project, program, or portfolio, progress against both tasks and issues is included in the Utilization report.

The following information is available in the Utilization report when tracking Hours:

Column Title When Viewing HoursFunction
Budgeted Hours

The total budgeted hours on the included projects. You can view the total budgeted hours for the overall life of the included projects, or you can view total budgeted hours only for the specified date range (you can specify an individual week or month).

Budgeted Hours are populated from information available in the Resource Budgeting area of the Business Case or the Resource Planner .

Budgeted Hours appear on the Utilization report in any of the following rows:

  • Budgeted hours are summarized by job role and by individual user in the Utilization report, as follows:
    Individual User: Budgeted Hours are summarized for each user in the utilization report. These Budgeted Hours are associated with the tasks and issues that the user is assigned to on the included projects. (You can expand the row of the corresponding job role to view a list of users with that job role.)
    Job Role: Budgeted Hours are summarized by job role in the utilization report.
    Budgeted Hours appear in a particular job role as a result of any of the following scenarios:

    • The job role is defined as the primary job role of the user who is assigned to the task or issue where the Budgeted Hours are associated.
    • When you view utilization information for a single project, the job role of the user assigned the hours is used whether there is no assignment on the task or issue, another user is assigned with no job role assignment, another user is assigned with a different job role, or another team is assigned.
    • When you view utilization information for several projects, programs, or portfolios, the job role of the user assigned the hours is used only when the role is assigned on a task or issue in a project.
    • The job role is assigned to the task or issue that has Budgeted Hours associated, and the user assigned to the task or issue does not have a job role defined in the system.
  • Unallocated Hours: Budgeted Hours are displayed in the utilization report in the Unallocated Hours section when Budgeted Hours are associated with a task or issue and there is no user or role assigned to the task or issue.
    This section appears only when there are hours on the project that match this description and when viewing the Utilization report by or from a project.

    This section appears only when there are hours on the project that match this description and when viewing the Utilization report by or from a project.

For more information about budgeted hours, see Locate the Budgeted Hours of a project in Understand Budgeted Labor Cost and Budgeted Hours for projects.

Planned Hours

The Planned Hours on the included projects that are associated with the assignments on each task and issue. You can view the total planned hours of all assignments on the project for the overall life of the included projects, or you can view total planned hours only for the specified date range (you can specify an individual week or month).

TIP

The planned hours from items that have a Duration of 0 are not taken into account.

Planned Hours in the Utilization report take into consideration whether the Planned Hours have been re-allocated across the duration of a task or issue.

When the user daily allocation for hours has been modified using the Workload Balancer, the data in the Utilization report can be affected if the dates selected in the Utilization report contain only a portion of a task's or issue's Duration.

For information about modifying allocations for users, see Manage user allocations in the Workload Balancer.

Planned Hours appear on the Utilization report in any of the following rows:

  • Planned Hours are summarized by job role and by individual user in the utilization report, as follows:

    • Individual User: Planned Hours are summarized for each user in the utilization report. These Planned Hours are associated with the tasks and issues that the user is assigned to on the included projects. (You can expand the row of the corresponding job role to view a list of users with that job role.)

    • Job Role: Planned Hours are summarized by job role in the utilization report of a single project.
      Planned Hours appear in a particular job role as a result of any of the following scenarios:

      • The job role is defined as the primary job role of the user who is assigned to the task or issue where the Planned Hours are associated.

      • When you view utilization information for a single project, the hours associated with a job role do not display for the job role in the following scenarios:

        • There is no assignment on the task or issue
        • A user is assigned with no job role assignment
        • A user is assigned with a different job role
        • A team is assigned to the task or issue
      • When you view utilization information for several projects, programs, or portfolios, the job role of the user assigned the hours is used only when the role is assigned on a task or issue in a project. Job role hours do not display separately when viewing the Utilization report for multiple projects.

      • The job role is assigned to the task or issue that has Planned Hours associated, and the user assigned to the task or issue does not have a job role defined in the system.

    • Unallocated Hours: Planned Hours are displayed in the utilization report in the Unallocated Hours section when Planned Hours are associated with a task or issue and there is no user or role assigned to the task or issue. This section appears only when there are hours on the project that match this description and when viewing the Utilization report for a single project.
      For more information about planned hours, see Planned Hours overview.

Actual Hours

The total hours logged on the tasks, issues, and on the project for the included projects. You can view the total actual hours for the overall life of the included projects, or you can view the total actual hours only for the specified date range (you can specify an individual week or month).

Warning: The utilization report includes hours logged to the project, children tasks, issues, and parent tasks that have at least one assignment. It does not include hours logged to parent tasks without assignments. We recommend that you do not use parent tasks as working tasks and assign only children tasks to your resources.

Actual Hours appear on the utilization report in any of the following rows:

  • Actual Hours are summarized by job role and by individual user in the utilization report of a project, as follows:
    Individual User: Actual Hours are displayed in the utilization report in the row of the user who logged the hours. (You can expand the row of the corresponding job role to view a list of users with that job role who have logged hours.)
    Job Role: Actual Hours logged by users associated with those roles are summarized in the utilization report in the row of the corresponding job role.
    Actual Hours appear in a particular job role as a result of any of the following scenarios:

    • The job role is defined as the primary job role of the user who logged the hours

    • There is no assignment on the task or issue

    • Another user is assigned with no job role assignment

    • Another user is assigned with a different job role

    • A team is assigned

  • If the user logging the hours does not have a job role assocaited with their profile, the job role used for the Utilization report is the job role assigned to the task or issue where hours are logged or the job role associated with the Primary Owner of the task or issue.

    Other Hours: Actual Hours are displayed in the utilization report in the Other Hours section, in the row of the user who logged in the hours.
    Hours appear in this section when the user who logged the hours does not have a job role defined in the system.
    This section appears only when there are hours on the project that match this description.

Budgeted Variance (for Hours)

The total budgeted hours minus the total actual hours on the included projects. You can view the total budgeted variance for the overall life of the included projects, or you can view the total budgeted variance only for the specified date range (you can specify an individual week or month).

If the value is positive, it is displayed in green. This indicates that the total budgeted hours are greater than the actual hours.

If the value is negative, it is displayed in red. This indicates that the total budgeted hours are less than the actual hours.

Planned Variance (for Hours)

The total planned hours minus the total actual hours on the included projects. You can view the total planned variance for the overall life of the included projects, or you can view the total planned variance only for the specified date range (you can specify an individual week or month).

If the value is positive, it is displayed in green. This indicates that the total planned hours are greater than the actual hours.

If the value is negative, it is displayed in red. This indicates that the total planned hours are less than the actual hours.