Send direct messages to other users
Adobe Workfront enables you to quickly and easily send messages that are unrelated to any work item directly to other Workfront users. Messages sent as described in this section appear in the Updates tab on the user’s home page and are visible to all users. For additional information on updates, see Update work items and view updates: article index.
The user you are sending the message to receives the following types of notifications when you send a message as described in this section:
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An in-app notification, as described in View and manage in-app notifications
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An email notification
This depends on the types of email notifications the user is configured to receive. For more information, see Configure event notifications for everyone in the system, View and configure event notifications for a group, and Modify your own email notifications.
Access requirements
You must have the following access to perform the steps in this article:
*To find out what plan or license type you have, contact your Workfront administrator.
Send a message unrelated to a work item to another user
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Go to the home page of the user you want to send a message to.
You can do the following to navigate to a user’s home page:- Click the linked name of the user as it appears anywhere in the Workfront interface. User names are displayed in many areas of the Workfront interface, such as in a comment made by the user.
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On the Updates tab, click in the text box field.
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Type your message.
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(Optional) Click in the Notify field, then begin typing the name of another user you want to include in this message.
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(Optional) Select Private to my company to make this message visible only to other users in your company.
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Click Update.
The message is posted at the top of the list of messages on the Updates tab on the user’s home page.