Update issue Priority

Last update: February 12, 2025

Topics:
Work Management

CREATED FOR:

User

You can define a priority for an issue to indicate how important the issue is.

You must have Manage permissions to the issue to modify the Priority of the issue. Update the Priority of an issue.

Access requirements

You must have the following access to perform the steps in this article:

Adobe Workfront plan*	Any
Adobe Workfront license*	Request or higher
Access level configurations*	Edit access to Issues Note: If you still don't have access, ask your Workfront administrator if they set additional restrictions in your access level. For information on how a Workfront administrator can modify your access level, see Create or modify custom access levels.
Object permissions	Manage permissions to the issue For information on requesting additional access, see Request access to objects.

*To find out what plan, license type, or access you have, contact your Workfront administrator.

Overview of issue Priorities

Each priority label has a number associated with it that can not be modified.

Adobe Workfront administrators can modify priority labels within Workfront or they can create new priorities. As a result, the options you might have for the Priority field in your Workfront instance might differ from those listed below.

You should become familiar with the numbering sequence for priorities used in your organization.
For example, your organization might use the number 1 to refer to urgent tasks, if the label of the priority has been modified.

For more information about customizing the names of priorities in your instance, see Create and customize priorities.

Refer to the following table to understand each default priority label and its corresponding number:

Priority Label (Can be modified)	Priority Number (Cannot be modified)
None	0
Low	1
Normal	2
High	3
Urgent	4

Update the Priority of an issue

Go to the issue whose priority you want to modify.
Click Issue Details in the left panel.

The Overview section should display by default.
Click the Priority field in the Basic information area.
Select a value for the Priority field.

Depending on how your Workfront administrator configured Priorities in your system, the options might vary.
Click Save Changes.