Create and customize priorities

Last update: September 10, 2024

CREATED FOR:

  • Admin

You can control the priorities for projects, tasks, and issues in the Setup area of Workfront. Priorities give importance to your projects, tasks, or issues in Adobe Workfront.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to perform the steps in this article:

Adobe Workfront planAny
Adobe Workfront license

New: Standard

or

Current: Plan

Access level configurationsSystem Administrator

For more detail about the information in this table, see Access requirements in Workfront documentation.

Customizing existing priorities

As a Workfront administrator, you can make the following modifications to the default priorities provided in Workfront:

  • Rename priorities.

  • Reorder the priorities.

    For more information on how to reorder priorities, see Create a priority for a project task, or issue.

  • Change the default priority.

    For more information on the functionality of changing the default priority, see Create a priority for a project task, or issue.

  • Edit the description for the priorities.

  • Set a color for each priority.

    The color of the priority is used in chart reports, when you group your results by Priority.

    For more information on chart reports, see Add a chart to a report.

  • Delete priorities.

    When you delete an existing priority, you must select a replacement one.

  • Hide priorities.

    For more information on the functionality of hiding priorities, see Create a priority for a project task, or issue.

    NOTE
    You must have at least one priority in your Workfront account for each object.

The priorities provided by default for each object type (project, task, and issue) are identical:

  • None
  • Low
  • Normal
  • High
  • Urgent

Create a priority for a project task, or issue

In addition to the default priorities provided in Workfront, you can add your own priorities to reflect the needs of your organization.

  1. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Setup Setup icon .

  2. In the left panel, click Project Preferences > Priorities.

  3. Click the tab for the object type you want to create a priority for (Project, Task, or Issue).

  4. Click Add a New Priority.

  5. Specify the following information for the new priority:

    Priority NameType a name for your priority.
    Importance

    When adding a new priority, a number is assigned to it by default. Edit this number, if it does not match your needs.

    The Importance number for each priority must be unique for the object you selected.
    The number of the priority reflects the importance of the project, task or issue: the highest number corresponds to the highest priority.

    NOTE: You cannot edit the Importance number, after you save the priority.

    Color

    Choose a color for your priority.

    The color of the priority is used in chart reports and Agile Team Settings. For more information on chart reports, see Add a chart to a report.

    For more information on Agile Team Settings, see in .

    Default Priority

    Decide whether this should be a default priority or not, by selecting the radio button.

    If a priority is designated as the Default Priority, it is automatically picked for all the projects, tasks, or issues in Workfront. Normal is the default priority for all objects in Workfront.

    DescriptionAdd a description for your priority to explain its function.
    Hide

    Select this box if you want to hide the priority.

    When you select the Hide option, the priority does not display anywhere in Workfront and users are not able to choose it for their projects, tasks, and issues.

    IMPORTANT: We recommend that you hide the priorities that you no longer want to use, rather than deleting them. By hiding them, you still keep all your historic data, of objects that have been completed with this priority, while preventing people from choosing this priority in the future.

    Optionally, you can change the listing order of your priorities by dragging and dropping them in your desired order. This changes the order in which they display for projects, tasks, and issues. This does not change the Importance number.

  6. Click Save.

For instructions on applying priorities to projects, tasks and issues, see the following articles:

More help on this topic

Previous pageList pending objects using a certain status
Next pageCreate and customize issue severities

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