Remove links between Adobe Workfront and external document storage providers

When uploading a document from any service for the first time, Adobe Workfront requests permission from the user to access their document service. When the user provides their document service credentials to log in, the document service links itself to Workfront.

For information about linking external document services to Workfront, see Linking Documents from External Applications.

Since the document service is the one allowing permission to link to Workfront, it is not possible for Workfront to remove the permission granted by the document service. You must remove the permission from within the document service application or you must call our Support Team to remove this link from our servers.

Access requirements

Expand to view access requirements for the functionality in this article.
table 0-row-2 1-row-2 2-row-2 layout-auto html-authored no-header
Adobe Workfront package Any
Adobe Workfront licenses*

Contributor or higher

Request or higher

Access level configurations Edit access to Documents

For information, see Access requirements in Workfront documentation.

  1. Log in to Dropbox.

  2. Click your profile picture in the upper right corner, then click Settings.

  3. Click the Connected apps tab, then scroll down to Linked apps.

  4. Click the X next to Workfront.

  1. Log in to your Box account.

  2. Click your profile picture in the upper right corner.

  3. Click Account Settings, then the Security tab.

  4. Find MyWorkfront and click the X under Forget App.

  1. Log in to your Google Drive.

  2. Click the gear icon in the upper right corner, then click Settings.

  3. Click Manage Apps on the left side and find Workfront in the list.

  4. Under the Options drop-down menu, click Disconnect from Drive.

You must call our Support Team to disconnect Microsoft One Drive or WebDAM from Workfront.

For information about contacting our Support Team, see Contact Customer Support.

recommendation-more-help
5f00cc6b-2202-40d6-bcd0-3ee0c2316b43