Remove links between Adobe Workfront and external document storage providers

Last update: July 18, 2024

CREATED FOR:

  • User

When uploading a document from any service for the first time, Adobe Workfront requests permission from the user to access their document service. When the user provides their document service credentials to log in, the document service links itself to Workfront.

For information about linking external document services to Workfront, see Linking Documents from External Applications.

Since the document service is the one allowing permission to link to Workfront, it is not possible for Workfront to remove the permission granted by the document service. You must remove the permission from within the document service application or you must call our Support Team to remove this link from our servers.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following:

Adobe Workfront plan*Any
Adobe Workfront licenses*Request or higher
Access level configurations*

Edit access to Documents

Note: If you still don't have access, ask your Workfront administrator if they set additional restrictions in your access level. For information on how a Workfront administrator can modify your access level, see Create or modify custom access levels.

*To find out what plan, license type, or access you have, contact your Workfront administrator.

  1. Log in to Dropbox.

  2. Click your profile picture in the upper right corner, then click Settings.

  3. Click the  Connected apps tab, then scroll down to Linked apps.

  4. Click the X next to Workfront.

  1. Log in to your Box account.

  2. Click your profile picture in the upper right corner.

  3. Click Account Settings, then the Security tab.

  4. Find MyWorkfront and click the X under Forget App.

  1. Log in to your Google Drive.

  2. Click the gear icon in the upper right corner, then click Settings.

  3. Click Manage Apps on the left side and find Workfront in the list.

  4. Under the Options drop-down menu, click Disconnect from Drive.

You must call our Support Team to disconnect Microsoft One Drive or WebDAM from Workfront.

For information about contacting our Support Team, see Contact Customer Support.

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