DocumentationWorkfrontWorkfront Guide

Delete users

Last update: May 11, 2026

CREATED FOR:

  • Admin
IMPORTANT
The procedure described on this page applied only to organizations that are not yet onboarded to the Adobe Business Platform. If you have been onboarded to the Adobe Business Platform, you must delete users in the Adobe Admin Console.
Because all organizations have now been onboarded to the Adobe Admin Console, the information on this page will be removed in the near future.
For a list of procedures that differ based on whether your organization has been onboarded to the Adobe Business Platform, see Administration differences between Adobe Workfront and Adobe Business Platform.

When a user leaves your organization, you can remove that user from Adobe Workfront.

IMPORTANT
Deleting a user from the system also deletes information associated with the user that you might want to retain. We recommend deactivating users instead of deleting them. For more information, see Deactivate or reactivate a user.

Access requirements

Expand to view access requirements for the functionality in this article.
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Adobe Workfront package Any
Adobe Workfront license

Standard

Plan
Access level configurations

You must have one of the following:

  • The System Administrator access level.

  • Users setting in your access level configured to Edit access, with Create and at least one of the two User Admin options enabled under Fine-tune your settings .

    Of these two options, if User Admin (Group Users) is enabled, you must be a group administrator of a group where the user is a member.

For information, see Access requirements in Workfront documentation.

Deleting vs. deactivating a user

Deactivating a user causes the following things to happen:

  • Removes the user’s licenses to both Workfront and Workfront Proof if the Workfront Proof component is associated with your Workfront account. For more information about Workfront Proof, see Workfront Proof: article index.

  • The user can no longer be assigned work.

  • The user can no longer be added to updates.

  • The user can no longer be added to teams or groups.

  • Objects can no longer be shared with the user.

  • Their association with the following objects remains intact:

    • Tasks, issues, projects, portfolios

    • Dashboards

      note
      NOTE
      If you deactivate a user and can no longer view the reports or dashboards associated with a user, you may need to update the Run this report with the Access Rights of: field.
      To learn more, see the Why can’t I access a report owned by a deactivated user? section of the Reports FAQs article.

    • Documents

    • Updates

    • Hours

  • If the user has checked-out documents, the documents remain checked out when you deactivate them. Only a Workfront administrator can check them back in. For more information about checking out documents, see Check out documents.

Deleting a user causes the following things to happen:

  • Removes the user’s licenses to both Workfront and Workfront Proof, if the Workfront Proof component is associated with your Workfront account. For more information about Workfront Proof, see Workfront Proof: article index.

  • The user can no longer be assigned work.

  • The user can no longer be added to updates.

  • The user can no longer be added to teams or groups.

  • Objects can no longer be shared with the user.

  • Deletes the association of that user with the following objects:

    • Tasks, issues, projects, portfolio
    • Dashboards
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