Send announcements

As a Adobe Workfront administrator, you can use the Announcements page to send announcements to users.

Announcement messages from Workfront typically include information regarding new features and releases, process changes, and so on.

For information about viewing announcements, see View and manage in-app notifications.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to perform the steps in this article:

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Adobe Workfront plan Any
Adobe Workfront license Plan
Access level configurations

You must be a Workfront administrator. For more information, see Grant a user full administrative access.

NOTE: If you still don't have access, ask your Workfront administrator if they set additional restrictions in your access level. For information on how a Workfront administrator can modify your access level, see Create or modify custom access levels.

Send announcements to users

You can use the Announcements page to communicate with users in your Workfront system by forwarding announcements sent from Workfront and by composing new announcements. You can send announcements to specific users, groups, teams, or companies within your Workfront system.

Forward Workfront announcements to users forward-workfront-announcements-to-users

You can easily forward messages that you receive from Workfront to users in your system.

  1. Go to the Announcements page by clicking the Notification icon in the upper-right corner of the Workfront interface, then click All Announcements.

  2. On the Announcements page, select the message that you want to forward.

  3. Click Forward.

  4. In the Send to box, begin typing the name of a user, group, team, or company who you want to receive the announcement message, then click the name when it appears in the drop-down list. Repeat this process to add multiple users, groups, teams, or companies.

    Or

    To forward the announcement to all users in your system, begin typing Everyone, then click it when it appears in the drop-down list.

  5. Continue with Step 3 in Compose new announcements.

Compose new announcements compose-new-announcements

  1. Go to the Announcements page by clicking the Notification icon in the upper-right corner of the Workfront interface, then click All Announcements.

  2. On the Announcements page, click New Announcement.

  3. In the Send to box, begin typing the name of a user, group, team, or company who you want to receive the announcement message, then click the name when it appears in the drop-down list. Repeat this process to add multiple users, groups, teams, or companies.

    By default, when sending a new announcement message, Everyone is pre-populated in this field. If you do not want all users in your system to receive the announcement message, remove Everyone from the list.

  4. Specify the following additional information:

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    Subject Specify a subject for the announcement.
    Type message here Specify the content of your message. The message editor enables you to include common markup, including bold, italics, underline, bulleted and numbered lists, and hyperlinks.
    Attachments Click Add Attachment, then browse to and select the file you want to attach to the message.
  5. (Optional) Click Save As Draft to save the message (including the recipient list, subject, and attachments) as a draft.

  6. (Optional) To view a draft, in the Announcements area, click Drafts.

  7. Click Send.

    Users can now view the announcement message, as described in View and manage in-app notifications.

Limit the types of Workfront announcements you receive

If you are a Workfront administrator, you can unsubscribe from receiving certain types of messages.

By default, you receive all messages sent from Workfront. This is the recommended configuration.

  1. On the Announcements page, click Settings.
  2. Select the topics for which you no longer want to receive messages.
  3. Click Save Settings.
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