Subscribe to an item
The process for subscribing to an item is identical for all items.
For example, to subscribe to an issue:
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Go to the issue you want to subscribe to.
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To subscribe to projects, you can do one of the following:- Go to the project you want to subscribe to, click the More icon
- Go to a project list or report and select a project, click the More icon
- Go to the project you want to subscribe to, click the More icon
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Click More
A checkmark appears on the bell and the number next to it updates to add you to the count of subscribed users.
You are now subscribed to the issue. The Update Status for the issue records that you have subscribed to the issue.
Every time someone comments on the issue, you receive an in-app notification. Depending on the features you have enabled, you may also receive email notifications and mobile app push notifications.
To learn more about subscription email, see Modify your own email notifications.
Unsubscribe from an item
You can easily unsubscribe from an item in Workfront. The process for unsubscribing from an item in Workfront is identical for all items.
For example, to unsubscribe from an issue:
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Go to the issue you want to unsubscribe from.
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To unsubscribe to projects, you can do one of the following:- Go to the project you want to unsubscribe from, click the More icon
- Go to a project list or report and select a project, click the More icon
- Go to the project you want to unsubscribe from, click the More icon
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Click More
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You can also unsubscribe from an item you are subscribed to by clicking the Unsubscribe link in the subscription email.
Once you are unsubscribed to an item, you no longer receive notification when someone comments on the issue.
The Update Status of the item records that you have unsubscribed to the issue.
Manage subscribers
You can manage who subscribes to projects, tasks, and issues to which you have Manage and Share permissions.
All subscribers are given View permission to the subscribed item. If the new subscribers already have permissions to the item, their permissions remain intact.
Subscribe another user to an item
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Go to the item to which you want to subscribe another user.
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To subscribe another user to projects, you can do one of the following:-
Go to the project you want to subscribe others from, or
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Go to a project list or report and select a project.
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Click More
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Click the number bubble next to the Subscribe link.
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In the box that appears, begin typing the name of the user in the Subscribe others box, then select the user from the options displayed.
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(Optional) To add more subscribers, repeat step 4.
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Click Save.
The subscriber is not notified of the subscription, but an entry about the subscription is added to the System Updates for the item.
When someone adds a comment to the Updates tab of the item, the subscriber receives an in-app notification. Depending on the features your Workfront administrator has enabled, the subscriber may also receive email and mobile notifications for the item.