Display the manager of an issue’s creator on the issue custom form

The following steps show how you can create a calculated field for an issue custom form where you can capture the name of the manager of the user who created the issue. The process is identical when you want to capture the name of the manager of a user who created a task, a project, a portfolio, for example.

  1. Create an issue custom form and add a calculated field to it.

    For information about creating a custom form and adding calculated fields to it, see the following articles:

  2. Copy and paste the following text mode code into the Calculation field of the custom form:

    {owner}.{manager}.{name}
    
    TIP
    Custom field calculations are case sensitive.
  3. Click Done, then Save + Close.

    The manager of the user who created the issue displays in the calculated field when the form that contains the field is attached to an issue.

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