Set a custom condition as the default for tasks and issues

When a user clicks Work on It or adds an update comment to a new task they have been assigned to (without manually setting a condition for the task), Adobe Workfront displays the default condition for tasks, which is configured in Setup. The same is true for issues.

Workfront uses the built-in condition Going Smoothly as the default condition for tasks and, separately, for issues. As a Workfront administrator, you can change the default condition for both of these object types to a custom condition you have created.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to perform the steps in this article:

table 0-row-2 1-row-0 2-row-2 3-row-2 layout-auto html-authored no-header
Adobe Workfront plan Any
Adobe Workfront license

New: Standard

Or

Current: Plan

Access level configurations System Administrator

For more detail about the information in this table, see Access requirements in Workfront documentation.

Set a custom condition as a default condition for tasks or for issues:

  1. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Setup Setup icon .

  2. Click Project Preferences > Conditions.

  3. Click the Tasks or Issues tab.

  4. Click Set Default Conditions.

  5. In the drop-down menu, click the custom condition you want as the default condition for tasks (or issues).

  6. Click Save.

NOTE
  • A user who is assigned to a task or issue, or who has Manage permissions on it, can change its condition manually. For more information, see Update Condition for tasks and issues.
  • The three default conditions for tasks and issues that come with Workfront are Going Smoothly, Some Concerns, and Major Roadblocks. You cannot hide or delete these conditions, but you can change their names and colors. Or you can create new ones to use instead, as described in Create or edit a custom condition.

For information about configuring a custom condition as a default condition for projects, see Set a custom condition as the default for projects.

For information about custom conditions, see Custom conditions.

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