Update Condition for tasks and issues
The highlighted information on this page refers to functionality not yet generally available. It is available only in the Preview environment for all customers, or in the Production environment for customers who enabled fast releases.
For information about fast releases, see Enable or disable fast releases for your organization.
For information about the current release, see Third Quarter 2024 release overview.
The Condition of a task or issue is a flag placed on it to indicate how it’s going. This is different than the Status of the work item, which indicates the current stage of the development of the item.
You can set the Condition of a task or an issue either automatically or manually.
The Condition values that we refer to in this article are available in Workfront by default. Your Adobe Workfront administrator can create custom Conditions for your environment, as described in Create or edit a custom condition.
Access requirements access-requirements
You must have the following access to perform the steps in this article:
*To find out what plan, license type, or access you have, contact your Workfront administrator. For information, see Access requirements in Workfront documentation.
Prerequisites
You must be assigned to a task or an issue to be able to manually update its Condition.
Locate the Condition of tasks and issues
Conditions display as a flag associated with tasks or issues. They can also be associated with a number which can display in reports instead of the label. For more information about associating conditions with numbers, see Create or edit a custom condition.
You can locate the Condition of tasks and issues in the following areas of Workfront:
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The Details page, after a Workfront or group administrator adds it to your layout template. For information, see Customize the Details view using a layout template.
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The header of a task or issue, after a Workfront or group administrator adds it to your layout template. For information, see Customize object headers using a layout template.
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The Summary panel, after a Workfront or group administrator adds it to your layout template. For information, see Customize Home and Summary using a layout template.
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Reports and lists when you display the Condition field in a View or Grouping.
note note NOTE When the word “condition” displays in the Field Name field of a Journal Entry report, this indicates that the Condition of an item was updated. When the Condition field is tracked in Journal Entries reports, the New and Old Number Values display the number associated with the condition instead of its name. If a condition is originally not defined for a task or an issue and you later update it, the journal entry that captures the update will display the Old Number Value of the Condition field as -2,147,483,648.
Automatically update the Condition by updating the status
When you are assigned a task or issue and you click Work On It , Start Task or Start Issue, or update its status, the Condition of the task or issue automatically changes to the default Condition associated with Going Smoothly.
For information about using a custom Condition as a default Condition, see the articles Set a custom condition as the default for tasks and issues and Set a custom condition as the default for projects.
For information about changing the task status, see Update task status.
For information about changing the issue status, see Update issue status.
For information about setting the Work On It button to a Start Task or Start Issue button, see Replace the Work On It button with a Start button.
Manually update the Condition
You must be assigned to a task or the issue or have Manage permissions to it to be able to set the Condition on it.
You can manually update the Condition of a task or issue in a task or issue report or list when you display the Condition field in the view.
To manually update the Condition of a task or an issue do one of the following:
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To update the Condition of a task or issue in the task or issue header:
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(Conditional) If your Workfront or group administrator added the Condition field to the task or issue header of your layout template, click the Condition field in the header and select from the following options:
- Going Smoothly
- Some Concerns
- Major Roadblocks
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Click Enter to save the Condition.
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To update the Condition of a task or issue in the task or issue Details section:
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(Conditional) If your Workfront or group administrator added the Condition field to the Details section of a task or issue in your layout template, click Details in the left panel, then click Task Condition or Issue Condition and select from the following options:
- Going Smoothly
- Some Concerns
- Major Roadblocks
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Click Save Changes. The Condition of the task or issue is updated.
To update the Condition of a task or issue in a report or list:
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Go to a list of tasks or issues that you have Manage permissions to. Ensure the Condition field is visible in the list’s view.
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Update the Condition of the issue or task inline, by double-clicking the existing condition and selecting a new value from the drop-down menu.
note note NOTE Conditions can be customized for your environment, so you may find more than three options for Condition in your environment. The names of the Conditions might be different than the ones listed above. For information about customizing Conditions in Workfront, see Create or edit a custom condition. -
Press Enter on your keyboard, or click outside the Condition field to save the new task or issue Condition.