Roll back an environment promotion package

Last update: September 12, 2024

CREATED FOR:

  • Admin

After you have installed a package, you can roll it back. This removes the changes that the package made in the target environment, and restores the affected objects to their previous configurations.

You can roll back a promotion package within 24 hours after it is installed. After 24 hours, the rollback functionality is no longer available for that install.

Access requirements

You must have the following:

Adobe Workfront plan

New: Prime or Ultimate

Or

Current: Not available

Adobe Workfront licenses

Standard

Or

Current: Not available

Access level configurationsYou must be a Workfront administrator.

For more detail about the information in this table, see Access requirements in Workfront documentation.

Prerequisites

Determine if a specific package deployment can be rolled back

To know whether a specific package deployment can be rolled back, consider the following:

  • Fewer than 24 hours must have passed since the package was installed.
  • Only the most recent package deployment can be rolled back.
  • A failed deployment can be rolled back.
  • Rollbacks cannot be rolled back.

Roll back an installed environment promotion package

  1. Go to the environment where the package was installed.

  2. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Setup Setup icon .

  3. Select Environment Promotion in the left navigation.

  4. Select the package that you want to roll back, and click Deployments.

  5. Hover over the deployment (installation) that you want to roll back, then click Roll Back when it appears on the right of that deployment’s line.

    Or

    Click on the deployment that you want to roll back, then click Roll back package in the upper-right corner of the screen.

    IMPORTANT
    The deployment must have occurred fewer than 24 hours before you roll it back. Installations more than 24 hours old cannot be rolled back.

  6. (Optional) In the Rollback Preview area, view the changes that will occur when the deployment is rolled back.

  7. Click Roll Back in the upper-right corner of the screen.

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