Reorder system-level and group statuses

As a Workfront administrator, you can change the order of project, task, and issue statuses for everyone in the system or for a single group.

NOTE
  • Reordering the statuses at the system level doesn’t affect the order of statuses within groups.
However, the statuses within a newly created top-level group inherit the order of the system-level statuses. (A new subgroup inherits the order of the statuses in the group one level up.)

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to perform the steps in this article:

table 0-row-2 1-row-2 2-row-2 layout-auto html-authored no-header
Adobe Workfront plan Any
Adobe Workfront license

New: Standard

or

Current: Plan

Access level configurations System Administrator

For more detail about the information in this table, see Access requirements in Workfront documentation.

Default order of statuses

By default, statuses display in the following order:

Project
Task
Issue
  • Current
  • Dead
  • On Hold
  • Planning
  • Complete
  • Requested
  • Approved
  • Rejected
  • Idea
  • New
  • In Progress
  • Complete
  • New
  • In Progress
  • Reopened
  • Awaiting Feedback
  • On Hold
  • Cannot Duplicate
  • Closed
  • Resolved
  • Verified Complete
  • Won't Resolve

Reorder statuses for tasks and projects system wide or for a group

  1. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Setup Setup icon .

  2. In the left panel, click Project Preferences > Statuses.

  3. (Conditional) If you are reordering statuses for a group, start typing the name of the group in the box in the upper-right corner, then click the name when it appears.

  4. Above the Statuses list that displays, click the Projects or Tasks tab.

  5. Drag and drop the statuses in the order you want.

    The new status order is saved automatically.

  6. To test the new status order, go to a task or project, click the status in the upper-right corner, and make sure the statuses that display are in the order that you configured.

Reorder statuses for issues

  1. Click the Main Menu icon in the upper-right corner of Adobe Workfront, then click Setup .

  2. Click Project Preferences > Statuses.

  3. (Conditional) If you are reordering statuses for a group, start typing the name of the group in the box in the upper-right corner, then click the name when it appears.

  4. Click the Issues tab.

  5. (Optional) Select an issue type (Bug Report, Change Order, Issue, or Request).

    note note
    NOTE
    • You cannot customize the order of statuses for the Master List.
    • We recommend that you order of statuses for each issue type the same way. For more information about issue types, see Configure request types.
  6. Drag and drop the statuses in the order you want.

    The new status order is saved automatically.

  7. To test the new status order, go to an issue, click the status in the upper-right corner, and make sure the statuses that display are in the order that you configured.

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