Environment promotion FAQ

Last update: February 7, 2025

CREATED FOR:

  • Admin

The following are frequently asked questioned about environment promotion:

Is cross-domain promotion supported?

Answer

Cross-domain environment promotion is not currently supported. You must promote between environments in the same domain.

Is the Adobe Business Platform / IMS a prerequisite for environment promotion?

Answer

No. Environment Promotion is available for both IMS-enabled and non-IMS Workfront instances.

How can we find out if our Workfront instance is on a Prime or Ultimate license?

Answer

  • A Workfront administrator can locate your organization’s license.

    1. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Setup Setup icon .
    2. Click System in the left panel
    3. To view your Workfront plan, select Licenses.
      Your plan displays near the upper-right corner of the page.
      Locate plan

    Or

  • Contact your Workfront account representative.

Is Environment Promotion bi-directional?

Answer

Yes. For example, you can promote from Sandox to Production, or from Production to Sandbox.

Is sharing supported?

Answer

No, sharing is not currently supported.

Is package rollback available?

Answer

Package rollback is available for the most recent package, within 24 hours of package installation.

Will there be an option to skip promotion of individual components? Where the options Use Existing, Overwrite, and Save with a new Name" exist, can Skip be added so you can skip promotion of individual parameters?

Answer

  • “Use existing” is the same as “skipping” or ignoring the deployment, because it maps to the existing object in the target environment, and does not make any changes.
  • To skip objects, we recommend removing
    any objects that you don’t want to install from the promotion package, or from the source environment directly. After removing the objects, reassemble the package.
Previous pageEnvironment promotion using the API
Next pageEnvironment promotion troubleshooting

Workfront