Create custom fields

First, you need to set up the Custom Field section to which you will add custom fields.

  1. Click Settings >Account Settings, then open the Custom fields tab.

  2. Click Add custom field section in the relevant module (Proof, Users, or Contacts).

  3. Type a Name for custom field section, then click Save.

    Now you can set up custom fields within the section:

  4. Click the Custom fields settings tab to refresh the page.

  5. Click the name of your new custom field section to open the Custom field section page for the new section.

  6. Click the New custom field near the upper-right corner.

  7. In the New custom field page that appears, specify the details for the custom field:

    MandatoryWorkfront requires users to complete the field.
    SearchableAllows users to be able to find items by searching on the Custom field data.
    HiddenHides the custom field on the New proof, New guest, and New user pages
  8. Click Save.

  9. In the Custom field page that appears, click the Custom fields settings tab to refresh the page.

  10. Make any further changes to the settings for the field:

    • Hide or unhide the custom field section by clicking the More (three dot) menu to the right of the custom field section name, then clicking Hide section or Unhide section.

    • Hide or unhide the custom field by clicking the More (three dot) menu to the right of the custom field section name, then clicking Hide custom field or Unhide custom field.

    • Change the order of the fields using the up/down arrows that display to the right of their names (if you have added multiple fields in a section).

  11. Open the Visibility rules tab.
    Visibility rules allow you to dictate which additional fields are shown, based on the completion of the initial Custom field. For example, if the dependent field is A and the Controlling field is X, this means that Field A will only be visible if field X is completed.

    You can use controlling values to determine the values in the controlling field which, if picked, will result in the dependent field being visible. For example, imagine that the dependent field is A and the controlling field is X and you set the controlling values in X to be options 1 and 2 only. This means that field A will be visible only if field X option 1 or 2 is selected. This means that if field X options 3 or 4 are selected, then field A does not display. Open the Visibility rules tab.

    NOTE
    Only List and Radio custom field types can be used for the controlling field in a visibility rule, while the dependent field can be any field type.

    To add a visibility rule:

    1. Click New visibility rule for the module where you want to add the rule.
    2. Select the settings you want for the rule, then click Save.
  12. Open the Dependency rules tab.

    Dependency rules let you determine the options available in the dependent field when certain options are selected in the controlling field. For example, if the dependent field is “B” and the controlling field is “Y,” you could set it up as follows:

    If option 1 in field Y is chosen, only options 1 and 2 in field B are shown.

    If option 2 in field Y is chosen, only options 3 and 4 in field B are shown.

    NOTE
    Only List and Radio custom field types can be used for the dependent and controlling fields in a dependency rule.

    To add a dependency rule:

    1. Click New dependency rule for the module you want to add the rule.
    2. Select the settings you want for the dependency, then click Save.

Manage your custom fields

You can view and edit the details of your Custom field section or individual Custom fields.

  1. Click Settings >Account Settings, then open the Custom fields tab.

  2. Click the name of the custom field section or individual custom field.

  3. (Conditional) If you are managing a custom field section, make any of the following changes in the Custom field section page:

    • Edit the name of the section.
    • Move it to a different module.
    • Hide/show the section.
  4. (Conditional) If you are managing a custom field, make any of the of the following changes on the Custom field page:

    • Move the field to a different section.
    • Edit the name of the field.
    • Input help text (a question mark icon will appear next to the field section and the text will appear on hover over).
    • Enable/disable the Mandatory setting on the field.
    • Enable/disable the Searchable setting on the field.
    • Hide/unhide the field.
    • Edit the field type.
    • Set/edit a default value for the field.
    • Set up visibility and dependency rules (as described above in steps 11 and 12).
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