Process times

Normally, processing takes a few seconds per page. However, various factors can prolong this, such as network traffic/bandwidth, local connection speeds, and international connection speeds (for users outside the US). The following may also affect processing time:

  • For static documents and images: page count, page dimensions, text volume, image and objects complexity (elements such as multiple vector elements, layers, transparencies).
  • For videos: long durations, large dimensions, and codecs used.
  • For web captures: web page loading times and page dimensions.

Process steps

Submitted files go through some or all the following steps:

  1. Submission. When you upload a document to the system, you do so using the New proof page or using an application programming interface (API).
  2. Queue. During heavy traffic periods, Workfront may need to queue submissions to keep from overloading the system. Most proofs spend only a few seconds in a queue.
  3. Processing.  The files reach the processing machines as per the content type. We use different tools to process video proofs, web captures, static images and documents. Rich Media containers (ZIP) and Interactive web capture submissions do not require processing.
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