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Deactivate or delete a team

Last update: Tue Oct 22 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • User

You can deactivate teams you no longer use while retaining the associated historical data. Adobe Workfront administrators can reactivate a team at any time from the Teams area in Setup. If you deactivate a team, the team no longer displays in the following areas:

  • Typeahead fields in custom forms

  • Sharing dialog for objects

  • User Profile*

  • Main selection drop-down menu in the Teams area

  • Assignments typeahead

  • Add to Kanban board dialog in a project

Deactivated teams don’t appear when you search for a team, but will still display in Home Team and Other Teams if the user was assigned to the team prior to deactivation.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to perform the steps in this article:

table 0-row-2 1-row-2 2-row-2 layout-auto html-authored no-header
Adobe Workfront plan Any
Adobe Workfront license

New: Standard

or

Current: Plan
Access level configurations

To deactivate a team, no configurations are required.

To delete a team, you must be a system administrator.

For more detail about the information in this table, see Access requirements in Workfront documentation.

Deactivate a team

Any work assigned to the team prior to deactivation remains assigned. We recommend reassigning work before you deactivate the team.

TIP
You can create a report to filter for any tasks or issues where the deactivated team is still assigned.

When using request queues, if you deactivate a team assigned as the default team in a routing rule, the team remains and requests are still routed to the deactivated team. We recommend updating routing rules with active teams before you deactivate the team.

  1. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Teams.

  2. Click the Switch team icon, then either select a new team from the drop-down menu or search for a team in the search bar.

  3. Click the More menu, then select Edit.

  4. Clear the Is Active check box in the team settings.

  5. Click Save changes.

Known limitations of deactivating a team

Deactivated teams display in the following areas:

Delete a team

Only a system administrator can delete a team. If you are a team owner (but not an administrator) and you try to delete a team, you will see an error message.

To delete a team:

  1. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Teams.

  2. Click the Switch team icon, then either select a new team from the drop-down menu or search for a team in the search bar.

  3. Click the More menu, then select Delete.

  4. Click Confirm on the confirmation message to permanently delete the team. Deleted teams cannot be recovered.

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