Deactivate or delete a team
You can deactivate teams you no longer use while retaining the associated historical data. Adobe Workfront administrators can reactivate a team at any time from the Teams area in Setup. If you deactivate a team, the team no longer displays in the following areas:
Deactivated teams don’t appear when you search for a team, but will still display in Home Team and Other Teams if the user was assigned to the team prior to deactivation.
Access requirements
table 0-row-2 1-row-2 2-row-2 layout-auto html-authored no-header | |
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Adobe Workfront package | Any |
Adobe Workfront license |
Standard Plan |
Access level configurations |
To deactivate a team, no configurations are required. To delete a team, you must be a System administrator. |
For more detail about the information in this table, see Access requirements in Workfront documentation.
Deactivate a team
Any work assigned to the team prior to deactivation remains assigned. We recommend reassigning work before you deactivate the team.
When using request queues, if you deactivate a team assigned as the default team in a routing rule, the team remains and requests are still routed to the deactivated team. We recommend updating routing rules with active teams before you deactivate the team.
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Click the Main Menu icon
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Click the Switch team icon, then either select a new team from the drop-down menu or search for a team in the search bar.
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Click the More menu, then select Edit.
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Clear the Is Active check box in the team settings.
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Click Save changes.
Known limitations of deactivating a team
Deactivated teams display in the following areas:
- The Owner field in Workfront Goals. This requires an additional license for Adobe Workfront Goals. For more information, see Get started with Adobe Workfront Goals.
Delete a team
Only a system administrator can delete a team. If you are a team owner (but not an administrator) and you try to delete a team, you will see an error message.
To delete a team:
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Click the Main Menu icon
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Click the Switch team icon, then either select a new team from the drop-down menu or search for a team in the search bar.
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Click the More menu, then select Delete.
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Click Confirm on the confirmation message to permanently delete the team. Deleted teams cannot be recovered.