Add documents to Workfront

You can add new documents to Workfront from the file system on your workstation. You can also link documents from third-party applications such as Google Drive and SharePoint.

IMPORTANT
  • You can upload up to 150 documents at one time.
  • There is no limit on the file size.
  • Document downloads are limited to 4GB.

To add a document:

  1. Go to the project, task, or issue where you want to add a new document.

  2. Click the Documents tab, then click the Add New drop-down menu.

    Add new document

  3. Depending on the type of document you want to add, do any of the following:

    Upload documents from your file system on your workstation
    1. From the Add New drop-down menu, select Document.

    2. Browse to and select the document that you want to add from the file system on your workstation.

      You can select multiple documents by pressing the Shift key as you select additional files.

    3. Click Open.

    NOTE: You can also drag and drop files directly from your file manager into the document list.

    Upload documents from a third-party application such as Google Drive or SharePoint
    1. From the Add New drop-down menu, select From <name_of_third-party_application>.

      For example, to upload a document from Google Drive, click From Google Drive.

    2. Follow the prompts to select the document in the third-party application.

      For more information about linked documents, see Link documents from external applications.

    Request a document from another Workfront user
    1. From the Add New drop-down menu, select Request a Document.

    2. In the Who are you requesting it from box, type the name of the user from whom you are requesting the document.

    3. In the Tell them what you're requesting box, type the name of the document.

    4. Click Send Request.

      Your request displays on your Documents tab.

      For more information about requesting documents, see Request a Document.

Document security

The Workfront site prevents viruses and other malicious content from entering the site via documents in the following ways:

How Workfront detects corrupted files

Document scanning is enabled for your organization only upon request.

If document scanning is enabled, files under 25 MB are scanned when they are uploaded. Files over 25 MB are not scanned.

If Workfront detects a corrupted document, a message appears indicating that the file is corrupt. You also receive an email notification when Workfront detects potentially malicious content and the file is slated for removal.

Corrupted files are removed within 24 hours of detection unless you remove it manually. If you delete a corrupted file, Workfront tracks this action as an update. If you allow Workfront to remove it, then no updates are recorded.

File name restrictions

Files that are uploaded to Workfront cannot contain certain characters in file names. If a file contains any of the following characters in the file name, the characters are removed from the file name when the file is uploaded: ! # % * \ | ' " / ? < > { } [ ].

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