Notifications: Information about work assigned to me

Last update: September 15, 2023

CREATED FOR:

  • User

The following notifications alert you about activities happening on a work item assigned to you.

For information about configuring which notifications you receive, see Modify your own email notifications.

See also Event notifications.

Notification

Fields included

*Daily digest fields only

Default status

A predecessor of a task assigned to my team is completed

The assigned team receives an email notification when a predecessor of one of their tasks is completed.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: Complete: <Task Name>

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Predecessor Task Name
Predecessor Task Project
Predecessor Task Reference Number
Name of the user who completed the predecessor task
Status of the predecessor task
Date and Time when the predecessor was completed
Previous Status of the predecessor task
See More Details button
*Project Name
*Project Reference Number
*Total number of predecessors completed
*Task Name
*Name of the user who completed the task
*Date of daily digest		Daily

A predecessor of one of my tasks is completed

The task assignee receives an email notification when a predecessor of one of their tasks is completed.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: Complete: <Task Name>

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Predecessor Task Name
Predecessor Task Project
Predecessor Task Reference Number
Name of the user who completed the predecessor task
Status of the predecessor task
Date and Time when the predecessor was completed
Previous Status of the predecessor task
See More Details button
*Project Name
*Project Reference Number
*Total number of predecessors completed
*Task Name
*Name of the user who completed the task
*Date of daily digest		Daily

A task I complete is approved or rejected

The task assignee receives an email notification when the task is approved or rejected.

A notification is sent only if the project status is Current.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: Complete: <Task Name> on <Project Name>

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Task Name
Project Name
Task Reference Number
Name of the user who granted the approval
New Task Status
Date and Time when the task was approved or rejected
Previous Task Status
See More Details button
*Project Name
*Project Reference Number
*Total number of tasks approved or rejected
*Task Name
*Name of the user who approved or rejected the task
*Approval Decision (Approved/ Rejected)
*Date of the daily digest		Daily

A task I'm assigned to is completed

The Task Assignee receives an email notification when the task is completed.

A notification is sent only if the project status is Current.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: Complete: <Task Name> on <Project name>

Note: If the task is changed to a status that equates with Complete, the subject of the email still displays "Complete".

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Task Name
Project name
Task Reference Number
Name of the user who completed the task
Date and Time when the task was completed
Previous Task Status
See More Details button
*Project Name
*Project Reference Number
*Total number of tasks completed
*Task Name
*Name of the user who completed the task
*Date of the daily digest		Daily

All predecessors of a task assigned to my team are completed

The assigned team receives an email notification when a predecessor of one of their tasks is marked complete.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: Task Complete: <Name>

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Task Name
Task Project
Task Reference Number
Name of the user who completed the predecessor task
Status of the predecessor task
Date and Time when the predecessor was completed
Previous Status of the predecessor task
See More Details button
*Project Name
*Project Reference Number
*Total number of tasks completed
*Task Name
*Name of the user who completed the task
*Date of daily digest		Instant

All predecessors of my tasks are completed

The task assignee receives an email notification for each predecessor that is completed.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: Complete: <Task Name>

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Task Name
Task Project
Task Reference Number
Name of the user who completed the predecessor task
Status of the predecessor task
Date and Time when the predecessor was completed
Previous Status of the predecessor task
See More Details button
*Project Name
*Project Reference Number
*Total number of tasks completed
*Task Name
*Name of the user who completed the task
*Date of daily digest		Instant

An issue I resolve is approved or rejected

The assignee of an issue receives an email notification when an approval decision is made (approved or rejected).

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: Issue Pending Approval: <Planned Start Date> <Issue Reference Number> - <Issue Name> in <Project Name>

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Issue Name
Project Name
Issue Reference Number
Name of the user who approved or rejected the issue
Approval Decision (Approved or Rejected)
Issue Status
Name of the user who requested the approval
See More Details button
*Project Name
*Project Reference Number
*Total number of issues approved or rejected
*Issue Name
*Name of the user who approved or rejected the issue
*Approval Decision (Approved or Rejected)
*Date of the daily digest		Daily

An issue I'm assigned to is completed

A notification is sent only if the project status is Current or Planning.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: Complete: <Issue Name> on <Project Name>

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Issue Name
Project Name
Issue Reference Number
Name of the user who completed the issue
New Issue Status
Date and Time when the issue completed
Previous Task Status
See More Details button
*Project Name
*Project Reference Number
*Total number of issues completed
*Issue Name
*Name of the user who completed the issue
*Date of the daily digest		Daily

Documents are uploaded or changed on requests I'm assigned to

The issue assignee receives an email notification when documents are uploaded or document details are changed on an issue he or she has added.

An email notification is not sent if the user who triggered the issue is the issue assignee.

A notification is sent only if the project status is Current and if the project is set up as a Help Request Queue (as described in Create a Request Queue).

The subject of the instant notification email is: Document added to <Request Name>

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Request Name
Project Name (Request Queue Name)
Document Reference Number
Name of the user who uploaded the document
Document Name
Added On Date
Document Details (format, size, Version number)
Document thumbnail
Preview and Download buttons
*Project Name
*Project Reference Number
*Total number of documents uploaded or changed
*Document Name
*Object Name
*Name of the user who uploaded the document
*Date of daily digest		Daily

The due date changes on a task I'm assigned to

The Task Assignee receives an email notification when the Planned Completion Date of the task changes, unless the user who changed the Planned Completion Date is also the Task Assignee.

A notification is sent only if the project status is anything other than Planning.

No notification is sent regarding personal tasks.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: Due Date has been changed.

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Task Name
Project Name
Task Reference Number
New Due Date (Planned Completion Date)
Date and Time when the Due Date was changed
The name of the user who changed the Due Date
*Project Name
*Project Reference Number
*Total number of tasks where the Due Date (Planned Completion Date) changed
*Task Name
*New Planned Completion Date
*Name of the user who changed the Due Date
*Date of daily digest

Instant

and Daily

The due date changes on an issue I'm assigned to

The issue assignee receives an email notification when the Planned Completion Date changes, unless the user who changed the Planned Completion Date is also the assignee.

A notification is sent only if the project status is anything other than Planning.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: Due Date has been changed

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Issue Name
Project Name
Issue Reference Number
New Due Date (Planned Completion Date)
Date and Time when the due date was changed
Name of the user who changed the due date
*Project Name
*Project Reference Number
*Total number of issues where the Due Date (Planned Completion Date) changed
*Issue Name
*New Planned Completion Date
*Name of the user who changed the Due Date
*Date of the daily digest

Instant

and Daily

The status changes on a task I'm assigned to

The Task Assignee receives an email notification when the status of the task changes, unless the user who changed the status is also the assignee.

Note: This notification is not sent when the task status changes to complete. A separate notification is used for completed tasks. See A task I'm assigned to is completed, above.

A notification is sent only if the project status is Current.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: <Task Name> from <Project Name> is <New Status>

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Task Name
Project Name
Task Reference Number
Name of the user who changed the status
New Status
Date and Time when the status was changed
Preview Status
See More Details button
*Project Name
*Project Reference Number
*Total number of tasks where the Status changed
*Task Name
*Previous Task Status
*New Task Status
*Name of the user who changed the Status
*Date of the daily digest		Daily

The status changes on one of my work items

You receive an email notification when the status changes on an issue you're assigned to, unless you change the status yourself.

A notification is sent only if the project status is Current.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: <Issue Name> from <Project Name> is <New Status>

The subject of the daily digest notification is: Digest of Work Assigned to You <Date of daily digest>

Issue Name
Project Name
Issue Reference Number
Name of the user who changed the status
New Status
Date and Time when the status was changed
Previous Issue Status
See More Details button
*Project Name
*Project Reference Number
*Total number of issues where the Status changed
*Task Name
*Previous Issue Status
*New Issue Status
*Name of the user who changed the Status
*Date of daily digest		Daily
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