Reset a user’s preferences
- Topics:
- System Setup and Administration
CREATED FOR:
- Admin
As an Adobe Workfront administrator, you can reset or remove the user preference settings for any user in the Workfront system.
Individual users can also reset their own user preference settings.
Access requirements
Expand to view access requirements for the functionality in this article.
You must have the following access to perform the steps in this article:
| Adobe Workfront plan | Any |
| Adobe Workfront license |
New: Standard Or Current: Plan |
| Access level configurations | System Administrator |
For more detail about the information in this table, see Access requirements in Workfront documentation.
About affected settings
When you reset user preferences, some preferences are reverted to the system default, and others are cleared or removed:
| Preference | Status after the reset |
|---|---|
| Views |
Reverted to the system default Existing views are not deleted. You can select them again. |
| Filters |
Reverted to the system default Existing filters are not deleted. You can select them again. |
| Groupings |
Reverted to the system default Existing groupings are not deleted. You can select them again. |
| Recent Items list | Cleared |
| Favorites list | Unaffected |
| User Preferences |
Reverted to the system default Email notifications revert to the system defaults. The default notifications are listed in Event notifications available in Adobe Workfront. |
| User-Defined Custom Tabs | Removed |
| User-Defined Global Navigation Options | Set back to layout template definition, or system default if no layout template is assigned. |
Reset user preferences
-
Click the Main Menu icon
-
Select Log In As.
-
Begin typing the name of the user whose preferences you want to reset, then click the name when it appears in the drop-down list.
-
Select Log In.
-
If your organization has not been onboarded to the Adobe Unified Experience, follow this step:
-
In the URL field at the top of your web browser, add
/resetUserafterworkfront.com.
NOTEThis is case sensitive. The U must be capitalized, and the remaining characters must be lowercase. For example:https://company_domain.my.workfront.com/resetUser
-
-
If your organization has been onboarded to the Adobe Unified Experience, follow this step:
-
In the URL field at the top of your web browser, add add
/resetUserafterworkfront.NOTEThis is case sensitive. The U must be capitalized, and the remaining characters must be lowercase. For example:https://experience.adobe.com/#/@company/so:(domain)-(environment)/workfront/resetUser
-
-
Press Enter.
-
To reset all user preferences, select Reset.
Or
To reset only custom tabs, select Reset Tabs.