Reset a user’s preferences

Last update: Tue Sep 10 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

As an Adobe Workfront administrator, you can reset or remove the user preference settings for any user in the Workfront system.

Individual users can also reset their own user preference settings.

Access requirements

Expand to view access requirements for the functionality in this article.

You must have the following access to perform the steps in this article:

Adobe Workfront plan

Any

Adobe Workfront license

New: Standard

Or

Current: Plan

Access level configurations

System Administrator

For more detail about the information in this table, see Access requirements in Workfront documentation.

When you reset user preferences, some preferences are reverted to the system default, and others are cleared or removed:

Preference

Status after the reset

Views

Reverted to the system default

Existing views are not deleted. You can select them again.

Filters

Reverted to the system default

Existing filters are not deleted. You can select them again.

Groupings

Reverted to the system default

Existing groupings are not deleted. You can select them again.

Click the Main Menu icon in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon in the upper-left corner, then click Setup .
Select Log In As.
Begin typing the name of the user whose preferences you want to reset, then click the name when it appears in the drop-down list.
Select Log In.
If your organization has not been onboarded to the Adobe Unified Experience, follow this step:
- In the URL field at the top of your web browser, add /resetUser after workfront.com.
  
  NOTE
  This is case sensitive. The U must be capitalized, and the remaining characters must be lowercase. For example:
  https://company_domain.my.workfront.com/resetUser
If your organization has been onboarded to the Adobe Unified Experience, follow this step:
- In the URL field at the top of your web browser, add add /resetUser after workfront.
  
  NOTE
  This is case sensitive. The U must be capitalized, and the remaining characters must be lowercase. For example:
  https://experience.adobe.com/#/@company/so:(domain)-(environment)/workfront/resetUser
Press Enter.
To reset all user preferences, select Reset.

Or

To reset only custom tabs, select Reset Tabs.

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