Auto-fill a request using AI
IMPORTANT
Beginning in September 2026, AI Assistant is transitioning to CX Coworker, a conversational interface for getting work done. For information on CX Coworker, see CX Coworker overview.
AI can help you auto-fill request fields. It can suggest field values based on previous requests, or parse them from text such as emails ar uploaded documents.
You can approve or reject these suggestions before submitting the request.
Auto-fill does not overwrite any fields that you have already filled in.
Users do not receive suggestions of data that they do not otherwise have access to.
For instructions, see the following:
-
Use AI Form Fill to fill in a request using prompts or documents
To use auto-filling from prompts or documents, your organization must meet the requirements to use the Workfront AI Assistant. For details, see Prerequisites to AI Assistant.
recommendation-more-help
workfront-help-quicksilver