Configure the Adobe Workfront MCP server
The information on this page refers to functionality not yet generally available. It is available only in the Preview Sandbox environment.
The Adobe Workfront MCP server lets you work with your Workfront data through natural-language conversation in a supported AI agentic platform.
Before you can connect an AI agentic platform to Workfront, a Workfront administrator must enable MCP server access in your Workfront instance. The exact steps to connect an AI agentic platform are different for each supported AI agentic platform.
Supported AI agentic platforms
The Workfront MCP server works with any AI agentic platform that supports the Model Context Protocol (MCP).
This article walks through the connection steps for:
- Claude
- ChatGPT
If you use a different MCP-compatible AI agentic platform (for example, Gemini or Microsoft Copilot), follow the steps in that platform’s documentation for adding a custom MCP server. When prompted for the MCP server URL, enter: https://mcp.workfront.adobe.com/mcp/v1/workfront
Prerequisites
Before you can connect Workfront to an AI agentic platform, you must:
- Have an active Adobe Workfront account with permission to access the data you want to work with
- Have access to an AI agentic platform like Claude
- Your Workfront instance must be enabled on Adobe Identity Management System (IMS).
Admin prerequisites
MCP server access is gated by two separate administrators.
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Your Workfront administrator controls MCP server access for your Workfront instance through two toggles in System Preferences: Read-only MCP tools (enabled by default) and Write MCP tools (disabled by default). If you can find Workfront items through the AI agentic platform but can’t create, update, or delete them, ask your Workfront administrator to enable write actions.
For more information, see Configure system preferences.
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If you use an enterprise version of an AI agentic platform, your administrator for that platform must enable the Adobe Workfront connector for your organization or give you custom URL access to connect to the Workfront MCP server.
Connect Workfront to Claude
You connect to Workfront once per Claude account. The connection authenticates you to a specific Workfront instance, and you stay connected until you choose to disconnect.
Connect to Claude desktop from the connectors directory
Coming soon.
Connect to Claude desktop with a URL
To connect Workfront to Claude with a URL:
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Log in to Claude using your credentials.
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In the left menu, select the Customize icon.
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Select Connectors, then select the + icon to add a connector.
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Select the Create app button.
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Give the connector a desired name (such as “Workfront”) and enter the desired MCP Server URL:
https://mcp.workfront.adobe.com/mcp/v1/workfront -
Once the connector is created, a login window pops up. Authenticate using your Adobe ID credentials. Ensure that you select the desired Workfront instance if you belong to more than one.
Customize Claude behavior with skills
Claude supports user-created instruction sets called skills. You can use a skill to customize how Claude behaves with Workfront. For example, you can create a skill that tells Claude to always fetch fresh data from Workfront instead of relying on earlier results.
To learn more about Claude skills, see the Claude user documentation or ask Claude for help with skills.
Connect to ChatGPT
- Log in to ChatGPT using your credentials.
- In the lower left, select your name → Settings.
- Select Apps, then enable Developer mode.
- Select the Create app button.
- Give the app a desired name (such as “Workfront”) and enter the desired MCP Server URL:
https://mcp.workfront.adobe.com/mcp/v1/workfront - Ensure that Authentication is set to OAuth (set by default), and select the acceptance check box to continue.
- Once the app is created, a login window pops up. Authenticate using your Adobe ID credentials. Ensure that you select the desired Workfront instance if you belong to more than one.
Customize ChatGPT behavior with Custom GPTs
ChatGPT supports user-created assistants called Custom GPTs. You can use a Custom GPT to customize how ChatGPT behaves with your connector. For example, you can create a Custom GPT that tells ChatGPT to always fetch fresh data from your connected service instead of relying on earlier results.
To learn more about Custom GPTs, see the ChatGPT user documentation or ask ChatGPT for help with Custom GPTs.
Verify your connection
To confirm the AI agentic platform is connected to Workfront, ask the AI agentic platform to list the actions the Workfront MCP server makes available. For example:
- What Workfront actions can you take?
- List the Workfront tools you have access to.
You can also see the full list of tools in Adobe Workfront MCP server tools.
Available tools
The Workfront MCP server exposes a set of tools that the connected AI agentic platform calls on your behalf — for example, tools to search Workfront, create items, update fields, and manage approvals. For the full reference list, grouped by Workfront area, see Adobe Workfront MCP server tools.
Switch to a different Workfront instance
Each connection authenticates the AI agentic platform to a single Workfront instance. To use a different instance, disconnect and reconnect.
To connect to a different Workfront instance:
- In the AI agentic platform, disconnect the Workfront MCP server.
- Reconnect the connector.
- Authenticate to the new Workfront instance.
Troubleshoot setup and authentication
| table 0-row-3 1-row-3 2-row-3 3-row-3 4-row-3 5-row-3 6-row-3 | ||
|---|---|---|
| Problem | Likely cause | Fix |
| You can’t find the Adobe Workfront connector in Claude. | Your Claude administrator hasn’t enabled it. | Contact your Claude administrator (not your Workfront administrator) and ask them to enable the Adobe Workfront connector. |
| You connected, but you can’t see your data. | You authenticated to the wrong Workfront instance. | Disconnect the connector, reconnect, and authenticate to the correct instance. |
| Authentication failed, or the connection stopped working. | Your auth session expired or there’s a connection error. | Disconnect and reconnect the connector. |
| You want to switch to a different Workfront instance. | A single connection ties you to one instance. | Disconnect, reconnect, and authenticate to the new instance. |
| You can’t connect to Workfront, or you see a message that MCP server access is disabled. | Your Workfront administrator has turned off MCP server access for your instance. | Contact your Workfront administrator and ask them to enable MCP server access in System Preferences. |
| The AI agentic platform can find your Workfront items but can’t create, update, or delete them. | Your Workfront administrator has disabled write actions for the Workfront MCP server. | Contact your Workfront administrator and ask them to enable write actions in System Preferences. |
For day-to-day troubleshooting after you’re connected (for example, stale results or unexpected behavior), see Use the Adobe Workfront MCP server.
Frequently asked questions about setup
Can I connect to multiple Workfront instances at once?
No. Each connection ties an AI agentic platform to a single Workfront instance. To switch, disconnect and reconnect, authenticating to the new instance.
Which administrator enables this?
Both your Workfront administrator and the administrator for your AI agentic platform. Your Workfront administrator enables MCP server access on the Workfront side. The administrator for your AI agentic platform enables Workfront access on that platform’s side. For Claude, the Claude Enterprise administrator enables the Adobe Workfront connector.
Can I use the Workfront MCP server if my Workfront instance isn’t enabled on Adobe Identity Management System (IMS)?
No. Your Workfront instance must be enabled on Adobe Identity Management System (IMS) to use the Workfront MCP server. If you’re not sure whether your instance is enabled on IMS, contact your Workfront administrator.