Review and approve with the Frame.io viewer

You can review and approve documents in Workfront using the Frame.io viewer.

Reviewing Workfront documents with the Frame.io viewer allows you to leave comments or mark up specific sections of a document, image, or video to collaborate efficiently with your team and ensure that feedback is clear and actionable.

For more information on the Frame.io integration with Workfront, see Unified review and approval overview.

Access requirements

Expand to view access requirements for the functionality in this article.
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Adobe Workfront package

Any Workfront package to manage approvals using legacy Workfront storage

Any Workflow package to manage approvals using Adobe enterprise storage

Adobe Workfront licenses

Request or higher

Contributor or higher

Access level configurations Edit access to Documents
Object permissions Edit access to the object associated with the document

For information, see Access requirements in Workfront documentation.

Prerequisites

Review a document

As a reviewer, you can add comments to and mark up assets. Once finished, you can mark your review complete in Workfront. Marking the review as complete is not required for the asset to move forward in the approval process.

  1. Go to your review email notification, and click Go to review.
    or
    Go the Workfront Home page, find the My Approvals widget, then click Open review.

    note
    NOTE
    You may have to add the My Approvals widget to your Home page. For more information, see Add, edit, or remove widgets in Home.
  2. In Frame.io, use the commenting tools to leave feedback or ask questions.
    Comments and asset markup is visible only in the Frame.io viewer. Comments do not display in Workfront. For more information on using the Frame.io viewer, see Commenting on your media.

  3. Once you’re satisfied with the document, navigate back to the Document Details page in Workfront and mark your review as complete.

    Mark review complete

Approve a document

As an approver, you can add comments and mark up to assets. You must make a decision to move the approval process forward.

The document does not move to an approved status until all assigned approvers choose “approved”.

To make a decision on a document:

  1. Go to your review email notification, and click Go to review.
    or
    Go the Workfront Home page, find the My Approvals widget, then click Open review.

    note
    NOTE
    You may have to add the My Approvals widget to your Home page. For more information, see Add, edit, or remove widgets in Home.
  2. In Frame.io, use the commenting tools to leave feedback or ask questions. Comments and asset markup are visible only in the Frame.io viewer. For more information on using the Frame.io viewer, see Commenting on your media.

  3. Once you’re satisfied with the document, you can choose one of the following decisions in the Frame.io viewer:

    • Approve: The asset does not need changes and is ready for use.
    • Needs work: The asset needs changes and is not ready for use. Once the specified changes are made, the asset must be uploaded as a new version and go through another round of approvals. For more information, see Upload a new document version and request an approval.

    Once you make a decision, the document owner is notified via email.

    For more information about decisions in Workfront, see Document decision status overview.

    Frame viewer and decision

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